530 Ontario Used Car Service Centres

Jennie is a great help. - Debra

Jennie is a great help. Never suggests work that doesn’t need to be done

AVOID THIS PLACE. - JG

AVOID THIS PLACE. Service manager lied to me about the services that were rendered. She didn't know my dash cam was active and caught everything. My vehicle ended up being extremely unsafe to drive because I had a loose wheel. Luckily, I decided to go to the Canadian Tire down the road immediately, otherwise it wouldn't have been caught. I paid an inspection fee and the mechanic couldn't even tell that I had a loose wheel. And when I called them about it, Amber (the manager) told me that my Jeep was never lifted off the ground. When I told her my dash cam was active and did in fact show that it was lifted, she immediately refunded me. How many other people have they lied to like this? How many other people's money did they wrongfully take? I could have killed someone or been killed myself, but the manager and service advisor tried to lie and gaslight me. I also recorded my conversation with her in which she lies to me several times. Please do yourselves a favour and AVOID GOING HERE. This place is full of snakes who will happily take your money and lie to your face.

Worst service department i have ever seen. - Midhaaaryan777

Worst service department i have ever seen. The manager over there have to know how to talk to customer. Intatead of accepting mistake. They are blaming me.

Fantastic dealership! - Proctorrr

Fantastic dealership! Cannot say enough great things! Fantastic service, great help, customers always come first! Would highly recommend!!

Quick and friendly people to deal with. - Hummad.shariff

Quick and friendly people to deal with.. they are always updating you and will also call to let you know of any update. Very nice gesture to give a pick n drop off from Uber.

I never thought this day would come where i have to write - Yashbpatel1998

I never thought this day would come where i have to write a negative review for the dealership. So a Year ago i found out that my Seat when i use the Back support it was making some noises, i’m the regular customer of Cambridge hyundai, currently my odo meter has 39K Kms, i do service at every 6K Km, except for 2 services all my other services was done at this dealership, i live far from Cambridge, still i come here for service. At that time i had asked the service rep, she said the part was on backorder and they have ordered it, it could take couple of months to arrive, i waited and in the meantime called 2-3 times, i was told part still hasn’t come. Last week i came for my oil service, i asked same question, they said it looks like the part was never ordered, I didn’t say anything as i was told it will come next week. They gave me appointment for 23rd april 2025 at 7:30, i work on weekdays so i left the car on the previous day i was told it should be ready in 1-2 hour. On 23rd at 11 AM i came to dealership, thinking it will be done, but i was told it will take one more hour… i wasted my 1 hr of lunch, on top of that 1 more hour…. My Supervisors are angry because of this…. In the end, the problem was not solved, they told me everything is done, went to car checked still same issue, i was told by technician that someone misdiagnosed the problem and ordered wrong part and installed it without checking the seat, feels like a rookie mistake. We Pay more at the dealership so there’s no mistakes and everything is genuine —Now today’s scene has changed my perception about hyundai dealership…. Now they gave appointment for tomorrow morning and offered ride to and from home. I live in Kitchener at my friend’s place, i asked for ride back, didn’t get it…. This is what Cambridge Hyundai’s team does to a regular customer? Is this the policy of the service/Parts team? Today you have lost a customer, it could be some hundred dollars worth of money for you, but for me this dealership has lost my trust.

we had a sudden issue with our highlander while driving - jackthetrout

we had a sudden issue with our highlander while driving on the 401 near Cambridge. Cambridge Toyota took us right in, assessed our vehicle, no charge, and got us on our way very efficiently. The service staff were great - very helpful and professional.

I had the pleasure of interacting with service - senora

I had the pleasure of interacting with service representative Sherin Samson who took care of my car. Sherin Samson handled my case with care and took the time to explain the services required of my vehicle. While it was close to the end of the day, he still found the time to pencil in my service appointment which I appreciated. In addition to spending a considerable amount of time explaining the ins and outs of my vehicle, Sherin also demonstrated a breadth of vehicle knowledge. This provided me with a sense of assurance that I can definitely rely on Erin Park Toyota to provide me with credible advice and quality maintenance.

Always happy with the service from the people at this - kylejscott1988

Always happy with the service from the people at this dealership. Easy to book, pretty quick turn around and always willing to go the extra mile

Subject: Complaint Regarding Hyundai Vehicle - dhruvapple786

Subject: Complaint Regarding Hyundai Vehicle Breakdown I got my new year gift from hyundai and they are making it so delayed and not giving me any other car to drive I am really frustrated Dear Hyundai Customer Care, I am writing to express my disappointment with the performance of my Hyundai [elantra 2023] and the inconvenience caused by a recent breakdown. On [31st December ], while driving on street , my vehicle unexpectedly stopped in the middle of the road. This situation not only caused significant stress but also put my safety and that of others at risk. I had to arrange for immediate roadside assistance, which resulted in a long delay and additional expenses. I trusted Hyundai for its reputation for reliability and quality, but this incident has shaken my confidence in the brand. I have followed all recommended maintenance schedules, and such an issue was unexpected and unacceptable. I kindly request: 1. A thorough investigation into the issue with my vehicle. 2. Prompt repair at no additional cost, considering the inconvenience caused. 3. Assurance that such a problem will not occur again in the future. I hope Hyundai takes customer satisfaction and vehicle safety seriously. I look forward to a swift resolution to this matter. Please contact me at [6474623601] or [dhruvapple786@gmail.com] at your earliest convenience. Thank you for your attention. Sincerely, Dhruv Sharma Vehicle Details:2023 elantra

Very friendly and efficient service. - Timbertoms

Very friendly and efficient service. Getting an appointment at a convenient time was very easy.

There seems to a little confusion at the Dealership about - hill.william11

There seems to a little confusion at the Dealership about Oil Consumption Testing and Warranties.

Visited Thornhill Hyundai for my second oil change and - Ptekno

Visited Thornhill Hyundai for my second oil change and both time after the oil change I have oil leaks which has destroyed my drive way with oil stains. At the service department there is poster which says factory trained Hyundai technicians and Hyundai genuine parts designed and engineered specifically for your Hyundai . Now I am wondering how true is it when they can’t even do a oil change properly I don’t know weather it is the genuine part or trained technicians at fault.

Service for my XT5 was super. - Laurie

Service for my XT5 was super. Done well and fast! Also the free car wash is fabulous.

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

Employees are knowledgeable and very professional and - Marilena Barth

Employees are knowledgeable and very professional and courteous. I must also say they are honest and reliable.

Durham Mercedes are my go to dealership for all my 2019 - Simon

Durham Mercedes are my go to dealership for all my 2019 GLA45 needs. Yes MB servicing isn’t cheap but your guaranteed good parts and service in my experience. Jak Kung Too care of my promptly my last visit replacing an OEM battery that lasted almost six years.

I would like to show my appreciation for the thoughtful - Salomon Nezry

I would like to show my appreciation for the thoughtful service I was provided with by Shawn, during servicing my Civic Honda, this past week.

The sales team is fine, until you have to bring in your - Rob

The sales team is fine, until you have to bring in your brand new vehicle you’ll find out real quick how awful the service dept. is. Save yourself the frustration and exhaustion and don’t buy here. I wish I knew how terrible this dealer was before buying.. no longer have to deal with them, sold the piece of xxxx.

I recently purchased a 2023 CLS AMG 53 from star motors. - Matt Harrington

I recently purchased a 2023 CLS AMG 53 from star motors. I have purchased vehicles in the past from Star Motors. Sal, Kassim,, Sam are exceptional/professional people along with the technical service teams. I recently hit a pot hole causing damage. The team repaired my vehicle quickly and I was very impressed with the level of satisfaction I received. I highly rate this company for anyone purchasing a vehicle/ Matt

Would never buy a car from the sales team here or have my - Fernando

Would never buy a car from the sales team here or have my car serviced. I am on my third Kia in a row and go to another city to buy and service my vehicles because of how bad the service is here. Sales team comes across sleazy with old school sales tactics - won’t properly discuss pricing, leave you sitting in the office for ages alone while they go to “see what they can do” with the sales manager, won’t let you take the negotiated price with you to shop around, pressure you, etc. Awful antiquated sales experience. Service department used to be better and now just doesn’t cut it. Don’t understand their own product, dismissive, act like you’re a burden, lack of urgency in answering calls or dealing with customers. Think this place needs new ownership to shake up the culture.