127 Ontario Toyota Service Centres

Very helpful. - Service Guy

Last min on Friday just before closing they helped me in a moment of need , highly recommend Toyota for everything. They made me feel at home, thanks again., Brad

My tire was looking like it was losing air. - Pam

My tire was looking like it was losing air. I contacted Forbes Toyota who said that if i go there within the next 15 minutes they'd take care of me - as it was almost 4 pm. I made it, they fit me in. It turned out I needed a new tire which they didn't have at the store there so got me a shuttle home with the promise that they'd deal with it first thing in the morning. I felt very well cared for. Thank you Toyota.

Car was returned with a scratch after service and - Terry

Car was returned with a scratch after service and dealership denied it was them! Was a couple month old car!

Great service department! - Grant Cafferty

Great service department! Marcelo was able to get my 2008 Camry repaired and returned to me same day. The communication and service quality was excellent. I would highly recommend Marcelo and the service department to family and friends. Thanks!

They damaged my summer rims before I even received the - amorrison

They damaged my summer rims before I even received the vehicle. Rather than replacing them, they promised three detailing sessions. They obviously did this because it saved them money. I agreed because it seemed like it was all I would get. When I tried to use them, they changed from three sessions to one, with no explanation given. The conversation was intentionally rude and abrupt. Looking through the reviews, this seems to be their method. They completely ignore any negative review, even in situations much worse than mine. Avoid!

Failure to properly repair fault - Tom

In the fall I was on vacation near Timmins when my Toyota Sienna failed. It was towed to James Toyota for repairs and they were advised as to what the trouble was and what the repair was needed . The Alternator was intermittently failing and caused the battery to fail. On picking up the vehicle they only replaced the battery and claimed no fault was evident on the alternator. On returning to my city the next morning I had the vehicle fail to start and had it towed to Toyota dealer which identified the alternator as defective and replaced same under warranty. On contacting James Toyota and requesting refund of the labour portion of the bill as the repair was NOT completed I was refused.

Sandra Viegas, was most helpful, courteous in assessing - Cable Guy 55

Sandra Viegas, was most helpful, courteous in assessing my service needs. Thank you very much

Worse customer service - Roy

This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership

Top notch service and quality work - VanWolfe

Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.

13 Friday 2024 I bouth to replaced one tire rim and - Adrian B

13 Friday 2024 I bouth to replaced one tire rim and senzor . Over 1600 And the workers preparied to stiling my part . Hi desmount and dont put my sper part in the car haw I reguested. Manager Gerge solved the issue I stay 5 hours and to bad. Hi told my if i need my part I need to applay for return and take long time . Contact for info adrianbursu@gmail.com From this dealer I outh the camry in 13 May 2024. So happy and so profesional Leo and Teresa, The i gasoline indicator at 1/2 tank the led was ON. George fixed . Thanks

I only dealt with the Service Dept and Nick was - Zimmer

I only dealt with the Service Dept and Nick was outstanding. Excellent Communication and very patient and understanding of customers concerns.

Took my 2014 toyota Corolla in for an Estimate on - Sam D

Took my 2014 toyota Corolla in for an Estimate on Passenger door lock Front and passenger door back not working. Got an estimate for $720.+ $159 diagnostic +taxes. Agreed to pay for latch at around $600 (For refurbished unit, instead) but The dealer still wanted to charge me for the Diagnostic. It is very easy to identify that an actuator for a lock is not working. Diagnostic Should not be part of the bill of sale. PLUS, initially wasn't told about diagnostic cost. Never signed off on paying for an one(Isn’t the law that they need your permission before you are charged something at a garage?) but yet I was charged for one. How ridiculous! Thought no problem, I will pay for the diagnostic but now I cannot afford to get my locks fixed so I asked to be given a detailed quote on exactly what needed to be replaced and how much time it would take, so I could take it to a better garage. That detail was not included in the bill of sale that I paid for. I would strongly NOT recommend the North London dealership. I am very surprised that they are still in business. Customer service is TERRIBLE!! I wish I would have taken it to Competition Toyota, which I have dealt with many times. Next time, I would drive 30 minutes there then go to North London Toyota, which is only around the corner from my house. Please, please, please save your Hard earned money. Go to a reputable garage, instead.

I was travelling from North Bay to Thunder Bay. - ginette.mc.mclean

I was travelling from North Bay to Thunder Bay. Unfortunately ran over piece of metal and damaged tire. Called Northside Toyota and right away they fit me in. Turns out the tire had to be replaced, I was so pleased that they were able to replace not 1 but 2 tires under my extended care warranty. The entire service team was so accommodating and helpful! The mechanic spoke to me directly to explain the problem and give the solution. My adviser, Chris was awesome and compassionate of my situation. Within a couple hours they had completed the work and I was back on the road to continue my journey. Special thank you to all at Toyota who helped me out! You guys are absolutely amazing!

I have a Toyota Carola 2020 and I do my service from... - gulabkhan_lgs

I have a Toyota Carola 2020 and I do my service from Toyota there are only two guys which are the best Kaushal and Rajinder both are very helpful