75 Ontario Subaru Service Centres

Warning this dealership will screw you over every chance - Dirusciowalter

Warning this dealership will screw you over every chance it gets. go to any other dealership at this one

On May 06 2025, I ended a twenty month ordeal with Subaru - Jack

On May 06 2025, I ended a twenty month ordeal with Subaru of Hamilton when my 2014 Forester,(roughly 117,000 km) which had been serviced almost exclusively (except for times I had oil changes done at a Toyota dealership that was closer to where I live, with the dealership‘s OK) at the SoH dealership. My vehicle’s transmission stopped working and was towed to the Hamilton dealership on September 06, 2023 and sat on their lot for roughly six hundred days while I tried to work out an arrangement to have it repaired. I dealt with Subaru Canada as well as with Cesare at the dealership. Cesare told me about how in cases like this an arrangement could be made where each party (Subaru Canada, the dealer and myself) would pay a third of the cost to have the car repaired. I told Cesare that this sounded fair and we shook hands on it. Cesare asked for some time to make the arrangements and said he would call me when he was finished doing so. After waiting for about two weeks, I called back and was told that Cesare was no longer employed by the dealership and so our deal was no longer applicable. After Cesare’s departure I started to deal with a guy named Brian and he and I communicated many times about this vehicle with no satisfaction reached for either of us. After many months of inaction I became so frustrated that I wanted nothing more to do with this dealership. Craving some kind of closure, my wife decided to call Brian to see if she could break the impasse and come to an arrangement. At this point Brian told her that the car was no longer good for anything but scrap and that he would buy it from us for 500 dollars. He also said that if we didn’t want to sell we would have a week to remove the car from the lot or he would begin to charge us storage fees. Of course, there are many details that I have not included in this review for the sake of brevity. Long story short, I would have given zero stars to Subaru of Hamilton if that were an option. As a senior, I feel very much taken advantage of by this dealership. I will never buy another Subaru (obviously) and I could never recommend Subaru of Hamilton to anyone else after the disdainful treatment that I have received there. If you are considering a purchase of a vehicle at this dealership I would just say one thing, let the buyer beware.

Swapped my outback premier model’s … four wheels and - ratingservicesandproducts

Swapped my outback premier model’s … four wheels and steering wheels with their used vehicles; and broke the front camera. Planned to buy another outback, traded for a different brand to avoid these thieves. Asked around over a dozen other Subaru owners in the network. Over 80% of them have had similar issues

The first time I took my car for a general service, they - rosewatson

The first time I took my car for a general service, they called me to say there were many problems with the car and like a dumb 'female' person I said OK to the repairs. Needless to say, huge charges and afterwards I realized I was being suckered, (my fault for trusting). A year later, I had a battery problem, took it to them (due to convenience), but only allowed them to work on that issue. They confirmed I needed a new battery. My battery was under warranty for replacement through Subaru in the US, where I originally purchased the vehicle. This dealer refused to honor the warranty. I took it to Willowdale Subaru and they were wonderful. They confirmed with Subaru that the warranty was honored in Canada, and replaced the battery for no charge. Never use Subaru of Maple for service!!

Excellent - The

Mike runs an amazing service department. Everyone is courteous and friendly. Great dealership! My Forrester is 7 years old and will definitely be purchasing another Subaru!!

this is my 3rd Subaru purchase here in North Bay. - tooth.fairy.67

this is my 3rd Subaru purchase here in North Bay. I have nothing but high praise for the service ,mechanics ,and sales people .They go above and beyond .

I found service advisor Catalin Rangu to be professional, - ronmac

I found service advisor Catalin Rangu to be professional, helpful and friendly. Each time I have taken my Subaru Outback in for service he has dealt with my problem(s) with expertise and efficiency. He does his job exceptionally well, is unfailingly gracious and polite .Catalin is a credit to this Orillia dealership. Ron McIntosh of Bracebridge

I highly recommend White Oaks Collision Centre for all - 2009 Caddy

I highly recommend White Oaks Collision Centre for all body work on your vehicle. Ask for Jordan Reed, he’s great, polite and most accommodating. Their staff is efficient and do great work. I highly recommend this company if you want an A1 job done.

They made a scratch on the infotainment screen of my - Ruslan

They made a scratch on the infotainment screen of my brand new BRZ during regular maintenance and refused to do anything about it.