194 Ontario Ram Service Centres

Service Department is very cordial, takes time to explain - Robert

Service Department is very cordial, takes time to explain problem, has a solution and executes the fix in a timely manner. Very respectful of my time. Highly recommend them so Far!

I don't k ow what the last reviewer is talking about, I - Doug Mac

I don't k ow what the last reviewer is talking about, I deal with Arthur Chrysler and I get exceptional service!!! They have gone over and above to make sure my experience has been positive. Just had an engine light come on got me in right away, gave me a loaner vehicle so I didn't miss work. Thanks Jamie you are definitely the guy I will be buying my next truck from. 2021 Warlock!!! Doug MacKinnon

Fast, courteous, friendly and accommodating. - Shelley Dubros

Fast, courteous, friendly and accommodating. I highly recommend! Mike and Tina made sure we were looked after quickly!

Don’t expect to get good customer service. - CazzaK20

Don’t expect to get good customer service. Service manager is so rude. Literally has the biggest attitude on the planet! I am disappointed with my purchase. Has never stopped having issues since purchased. Shame I have to keep dealing with them.

My 2015 Grand Cherokee Overland’s air suspension seemed - froodmine

My 2015 Grand Cherokee Overland’s air suspension seemed to be acting up.. Dash warning said it needed immediate service. I’d read many nightmare stories of dealerships charging thousands for this issue, which can be complicated given all the parts in the system, Bayside checked it thoroughly and deemed it ok, finding only a code indicating the compressor had overheated in the past. The honest mechanic cleared the code, and—get this—charged me only a half hour labour. Total cost $73.45. Everyone at this service department is wonderful—friendly, down to earth, and above all trustworthy. Absolutely recommended!

I have had to bring my Jeep Grand Cherokee in several - UNSATISFIED

I have had to bring my Jeep Grand Cherokee in several times for recalls. The last recall was a relay pump. They really missed up the sensors. I could not get my gas tank to open then a few days later I lost power steering on the 401. Of coarse I had to take it back several times. They charge close to 130.00 an hour. Very poor service and they have mostly people being trained to be a mechanic. The owner would not take responsibility. At one time during arguing with me he stated " You listen to me young lady". Very rude.

Excellent service department. - carfix2000ca

Excellent service department. Friendly sales. You can’t get better people than the Heuvelmans family.

Could not be happier with the service. - Mike

Could not be happier with the service. Well it was pricey but service anywhere is and new vehicles are way pricier so gotta keep this truck going…. Main thing is problem fixed properly and promptly. I had a coolant leak that another dealership looked at twice and could not diagnose. I brought here and they identified the issue in like an hour,, recommended the fix as well as a few other things ( clean injectors and front brake work) . I said yes to all, got my truck back - runs better and no leak and brakes better. I’ve had issues here in past ( but mechanical repairs are not all simple), but I do see they are trying - at least on service side. So I will be back Thanks guys Mike

I want to give 0 if I can. - Ah

I want to give 0 if I can. The manager of the service department is horrible, very rude and not helpful. Don’t bother ask anything, he gets very frustrated and annoyed with simple questions. I’ve never had such a bad experience with any other place. Take your car somewhere else and save yourself the headaches.

I would give 0 if I could. Each time I go for service I... - Carlos

I would give 0 if I could. Each time I go for service I ask what my bill would be BEFORE they start. Then I end up with a bill several hundred dollars higher than what was quoted. Today the bill was just under $1000 when I just went in for a regular oil change. They recommended some items and I said no it is too expensive. In the end I agreed to the oil change and one other service that they said would be around $250. In total the bill should have not been more than $400-500. It was more than double. This has never happened with any of my previous cars at any other dealership.

I recently bought a used vehicle from Busters. The worst... - jules

I recently bought a used vehicle from Busters. The worst customer service I ever experienced. I purchased the vehicle in June and have been back 6 times for repairs. Not once did anyone reach out and apologize for the total inconvenience this has caused me. I practically begged for an apologize last time I called. From purchasing the vehicle (not ready when promised, 7 days later) to all the problems I'm having now I have not been compensated for any of my time. I believe that since I am a woman and bought used MY business is not important to them. I will Never recommend Bustard Chrysler Waterloo to anyone I know or ever purchase another vehicle from them. Worst Customer Service Ever.

Oil change was conveniently quick, call was made to me... - MO

Oil change was conveniently quick, call was made to me with other service suggestions without pressure or commitment. The front desk service staff have always been friendly and socially pleasant.

Awesome - love the service! - Tamarack

Had roadtest with young techy named Jake to reproduce strange transmission issue. Learned more about my new Jeep in 20min from this techy than in 2hr with original salesman at other dealership. It was unknown manual shifter that caused problem, learned how to correct. Awesome service and am definitely coming back!

Highly reccomend - Dr.Drew

I recently had major warranty work done on my truck. Casey and all of the service department went above and beyond to make sure I was happy and everything was 100%. I drive from tecumseh just to get the outstanding and honest service. I would not go anywhere else.

Went there last August cause needed wheel bearing done in - boshkung_arborist

Went there last August cause needed wheel bearing done in truck while I was camping, took all day and 1200 dollars later. Just had other bearing done at a different dodge dealer and 2 hours and 700 dollars. This dealership I used for second one said that the dealer in timmins took us to cleaners cause we needed it done. Never again would I go there. Chenier motors u disgust me. Hope you go broke and close down, you suck.

They don't honour their warranties. - Dominic.Gouveia

They don't honour their warranties. Noah M is very unpleasant to deal with...stay away.

I lost a credit card down inside the hatch of the "super... - Doug

I lost a credit card down inside the hatch of the "super console" in my 2019 Dodge Grand Caravan. I called the service department to enquire about having them retrieve it for me. The service advisor, who I believe was named Sara, informed me that it would be a one hour labour charge of $119 for them to get it out. I did a quick google search and figured out how to do it myself and it took less than one minute to get the card back. I cannot believe that they said it would take one hour to do the exact same thing. Beware of these swindlers. Cannot give zero stars or I would.

2 Vehicles serviced - BELANGER CHRYSLER DODGE JEEP RAM INC - andre.dery

My wife and I each had our vehicles (both Dodges) serviced within 2 weeks of each other. The Service Advisors provided good service and were friendly. The issue I have was with the actual work completed and the charges we incurred. My vehicle was brought in for intermittent stalling and refusing to start. A code appeared which was P0688 (ECM/PCM Power relay Sense Circuit). I personally know a certified technician and brought my vehicle to them. They inspected both fuse boxes, all relays, all fuses, the battery, the battery terminals, inspected the undercarriage of the vehicle for any damage. Went for a test drive with various driving patterns. They even swapped the relays for the ECM to see if that would be the issue. I was informed that perhaps my ECM was defective and it was recommended that I bring my vehicle to Dodge. I informed the individual at the service counter of the issues and all the inspections the certified technician completed before hand and requested an appointment. They were 45 minutes late to take my vehicle in (as per my scheduled appointment) and kept my vehicle for an extended period of time. They confirmed that code P0688 was still present but they only swapped the relay (which was already done) and then proceeded to charge me for swapping one relay with another that was found in my fuse box. They cannot even confirm if this was an adequate repair for the issue. My wife's vehicle was brought in for a vibration at speeds of approximately 110km/h. I inspected all four tires and noticed that the front driver's side wheel was missing a wheel weight. My wife brought her vehicle to the dealer for a inspection of the vibration as well as her power mirror switch was not lighting up when the headlights were turned on. Their solution was to hose the wheels to remove "Ice build up" (note my wife's vehicle is garage stored every evening). Their technician also inspected another vehicle of the same make/model that was found on their lot to confirm the mirror switch may not turn on with the headlights but proceeded to charge us for both services. My issue with this is that I doubt ice was built up when the vehicle is parked at well below freezing temperatures in our garage and after their solution of hosing the wheels, the vibration persists. I have doubts on if they adequately test drove the vehicle to speeds of 110km/h when there are no roads near the dealership you can safely or legally do so. As for charging a customer for a technician to go outside and check a vehicle meters from the garage and confirm that the switch does not light up is indecent customer service. My vehicle will not be returning to Belanger.

Bought my Dodge Caravan about a year ago from them. - rbarker

Bought my Dodge Caravan about a year ago from them. I was in a jam needed to have brakes checked before heading out on long trip. Service booked me in same day and resolved any issues. Also lent out a service vehicle. Was very impressed. McConnell-Barkers

Bought my 2012 Ram 1500 new from Demeyere. - Jim

Bought my 2012 Ram 1500 new from Demeyere. Eleven years later the front gas tank strap mount broke. There was a recall for this but my truck was not on the list. They went over and above and put it through under warranty. Thank you to Darryl Mann and Terry in Service Dept. 5 STARs for this dealer. It was ready the next day.