109 Ontario Nissan Service Centres

Worse customer service - Roy

This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership

Went to get a spare key. - mich01

Went to get a spare key. Called ahead of time was told one price. When the key was done, went to my car to make sure it would work the car wouldn’t start. Was told I needed to take it to service to get it synced to my car. Was told it was gonna be even more. So now my key is doubled what they told me. I was mad but stayed calm told them that wasn’t right I was quoted this much otherwise I wouldn’t have gotten it done. Told them I don’t want it. They said I have to pay for the key and I can have it to lock and unlock the car. Which was definitely not why I needed it in the first place. Asked them for at least a discount on the service part gave me a measley 15 dollars. Not sympathetic at all, didn’t get one apology for their mistake. Advised that worker should be trained on how to answer questions and not lead customers with false information. They didn’t care at all. Worst customer service. Then on top of that they come back with a list of things to rip me off even more. Will go to my mechanic and never give them a cent again. Never should have bought a Nissan. Should’ve stuck with the Honda’s.

Top notch service and quality work - VanWolfe

Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.

This dealership was very quick to diagnose and deal with - Shannon Bruce

This dealership was very quick to diagnose and deal with the problem at hand. The staff were excellent, professional, and very friendly. I would return again, as well as refer people to the dealership!

I brought my car in for service at Milton Nissan and was - Dave

I brought my car in for service at Milton Nissan and was quoted $7,500 for a laundry list of repairs. When I said it wasn't worth it, they offered me $500 for it as scrape. I drove down two driveways to Kal Tire and was quoted $1,700... It's been a year since Kal Tire fixed my car and it runs perfectly. Never going anywhere near Milton Nissan again.

We had an excellent experience acquiring our car (2023 - Dwayne

We had an excellent experience acquiring our car (2023 Nissan Rogue Midnight) from Nissan Morningside with the help of Maam Lanie and Sir Raymond. Their knowledge and personalized service provided a smooth and fast approval. They swiftly processed the paperwork and negotiated favourable terms on my behalf, thanks to their broad knowledge of auto financing options and their excellent network of banks. My family and me finally have our car and thanks to their hard work and commitment. We certainly recommend Nissan Morningside to choose your right car, and most especially the assistance and accomodation being provided by Maam Lanie as well as Sir Raymond to ensure that they will give an excellent service and the ability to provide a seamless car financing experience. Thank you very much!

I have a 2018 Nissan Qashqai that I purchased from - MB

I have a 2018 Nissan Qashqai that I purchased from Orleans Myers in the Spring of 2019 with 26K on it. In the Fall, November 16, 2023, with 51,000km on the car, Myers said that the rear brake pads and rotors needed to be replaced. I had the work done. My total bill was $785.89 Today, June 2024 -- 6 months later! I bring the car in as I can sense the back breaks are off. I was informed by Nissan that my rear brakes need to be 'serviced and machine rear rotors' for $380 plus tax. This is 6 month slater! My car is at 55,441K That's 4K of driving in 6 months . When I asked why this happened, I was told that it’s because I don’t drive my car enough and I should have my breaks serviced regularly What is regularly? Every month? When I asked if this was still on the warranty and could they service the breaks at no cost I was told no because the issue was not with my breaks, but because if me and the fact that I don't drive enough and don't service the breaks regularly. I was made to pay the $150 diagnostic fee. They also said I need new front breaks and rotors. Insane. It begs the question what kind of breaks is Nissan Myers putting on their cars. I have brought my car to Myers for all my services. Zero Customer loyalty.

Sharing my experience regarding a wheel alignment on - davejonsson

Sharing my experience regarding a wheel alignment on Tuesday, July 19th 2022: Katelin was my Service Rep - and she pulled out all the stops to have a wheel alignment done and completed within an hour with no prior appointment.? This was amazing customer service and I'm very appreciative of the Customer Service and the wheel alignment itself. Thank you Katelin and thank you Bells Corners Myers Nissan.!!

Went in for a $105. - clattenburg.mc

Went in for a $105.00 oil change with a 10% discount off letter from the service manager. When I showed the letter clearly stating 10% discount, he adjusted the bill to 5% off labor and 5% off materials calling that 10% discount. I paid $121.82 total with tax with the 5% and 5% discount. When I got home, I never received a copy of my invoice, so I called back to the service manager and questioned him about the discount. I was tolled 5% on labor and 5% on material equals 10% total and was very adamant about it. I guess that's some kind of new math. I had to call twice to get my receipt and finally got after the second call 4 days later. Looking over my invoice I have no idea how everything came to the total of 121.82 with taxes with any kind of discount. I have purchased 2 vehicles from this dealership and can't bring myself to going to that dealership again because I feel that they are not straight up with customers. Sure, it's only a few dollars but what about people that spend a few thousand dollars and are supposed to get discounts. Are they being confused with all kinds of jargon to confuse them.

On February 14, 2022 I brought my 2018 Nissan Murano in - pebbles9699

On February 14, 2022 I brought my 2018 Nissan Murano in for an Oil Change and Tire rotation as my husband and myself were leaving to go on a road trip. I came home from the appointment and did some running around in preparation. We left Thursday the 17th, there was a storm coming and my husband wanted to get in front of it. He is a professional driver contracted for hauling freight. He was driving. As we were driving down a very busy highway in the US during a torrential rain downpore. We started to wobble. My husband pulled over to check on the side of the highway during the rain storm only to discover that the drivers rear tire had not been securely fastened to the car. 2 of 5 bolts broke from the car and the other 3 were just about to. He tightened them and we proceeded tp the next exit and got a hotel for the night so that we could find a dealership to get the parts we needed. They did not have the parts but the remaining lug nuts were tightened and we went on our way. We pulled over quite a bit to check and make sure that the wheel would not come off. If I had been driving, the outcome would have been completely different, possibly fatal. My husband was upset but with my mental illness, the anxiety for the rest of the trip to our destination, the multiple trips around to various locations and then the trip home had me just about climbing the walls of the car. I specifically told them that we were going on a long road trip. They knew what the expectations were. I paid just shy of $191 for the service. No refunds, no contact, nothing.

I've been using NV Euro Motors for services for the last... - AM

I've been using NV Euro Motors for services for the last few years and have always been very happy with their work and prices. Highly recommended.

My wife and I have been loyal Nissan customers for over - Alessandro Sorgente

My wife and I have been loyal Nissan customers for over 25 years, currently owning three Nissan vehicles. Unfortunately, our experience with Oakville Nissan has been deeply disappointing. We recently noticed peeling paint on the front bumper of our 2020 Nissan 370Z, which is still under warranty. When I contacted Oakville Nissan on August 30, 2024, I spoke with Mr. Carrasco, whose response was unprofessional and condescending. Instead of addressing my concerns, he insinuated that the damage was my fault and that I had not properly maintained the vehicle. During my September 4 visit, I experienced further disrespect. Mr. Carrasco continued his unprofessional behaviour, and the issue remained unresolved. To make matters worse, he ultimately turned his back on me and told me to leave. Despite attempting to escalate the issue, I was left frustrated by the poor service and lack of resolution. I urge Oakville Nissan to improve their customer service and professionalism, as this experience does not reflect the high standards we have come to expect from Nissan.

I bought a car, Rogue 2020, Outstanding service from... - Ann

I bought a car, Rogue 2020, Outstanding service from beginning to end. Sales, the mechanics, and then the delivery. An absolutely seamless event. I cannot love the service and the attention to detail enough. If I could read it higher than five I would.

Service department wanted to charge full price for - mcginnpaul07

Service department wanted to charge full price for something partially covered under warranty Warranty work was billed for 1.9 hrs had my vehicle for 5 hrs ... had a oil change and tire rotation at the same time ... the service advisor tried to justify the length of time caused by oil change and tire rotation... not a mechanic here but if a tire rotation and oil change takes 3 hrs ???

Over inflated insurance job - HammerV

Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.

BEWARE..BEWARE...BEWARE.. - Canadanorthernguy

I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year. When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount. I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service". Guess what I have heard back from the owner or dealership...NOTHING!! I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing? Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!

Crooked as a dogs Hind Leg” is the BEST description of... - Deasmumhan

Crooked as a dogs Hind Leg” is the BEST description of Rendezvous Nissan located in Hawkesbury. So far they have also reported my review twice and had it removed twice... so here is is going up AGAIN. I advise you consumers who purchase a vehicle at ANY dealership that the so called ADMIN fee is NOT a obligatory fee. It is a cash grab that goes directly into the dealerships pocket. No financial institution charges 599.00 to do anything. The cost of a vehicles pre-Inspection or “PDI” does NOT cost 599.00 nor does licencing. I say this as you will understand the story in a moment. Names of the victims have been changed for privacy sake – however names of the offenders shall remain. On October 21st 2019 a family member of mine went shopping for a Nissan QuashQai. That being said the cost of said vehicle was 25294.51 the cost of the enviro fees was 15.00 delivery was 1950.00, Federal Air Conditioner Tax was 100.00, ADMIN (the do nothing fee) was 599.00. Taxes are not included in here on the vehicle. The family member in question was a woman in her 60’s and did not know that the admin fee is NOT mandatory. I got involved in this issue when my family member showed me the contract that was signed (sadly once a contract is signed it is set) she did not know that this fee was negotiable. I digress however. Today 12/30/2019 I contacted this dealership and spoke to her salesperson Kyle Macrimmon a very unpleasant salesperson and inquired as to what the ADMIN fee included. Kyle sputtered around the issue and attempted to tell me that it included “little things” I again inquired as to what those “little things” were. He was unable to tell me what those were of course (which I expected) as they do not cover anything other than money in the dealerships pocket. He informed me that he would have a manger call me back. Wayne Burge then called me back. I asked Mr. Burge to explain in detail what their ADMIN fee included. Wayne informed me in covered such things as licencing (When’s the last time you paid 599.00 to have your vehicle licenced in ANY province?), and financing work (the vehicle was purchased for CASH) so fail # 2 (and since when does setting up financing cost 599.00?), and pre-delivery (Baloney that’s the cost of doing business the dealership pays for). I then gave Mr. Burge some options. Option # 1 Refund the fee and I drop this matter, Option # 2 Explain the fee so that it makes sense or Option # 3 I contact OMVIC and write a nice personal review of this crooked dealership. Since I’ve written this I’ll assume you dear reader can come to the conclusion of which option the dealerships representative has chosen. Actually, I asked Mr. Burge to tell me what he would be doing about this matter. Mr. Burge was so kind as to inform me that he would do “nothing”. So once again dear reader(s) please inform yourself before you go shopping for vehicles that the only OBLIGATORY fees that come standard with the car buying experience are as follows: What you see in the window sticker in the vehicle plus tax, freight, Air Conditioning Tax, Environmental Fees, and the cost of the OMVIC licence. And a look on OMVIC go to their website will confirm your rights. I strongly suggest doing so before car buying. Dear Mr. Kego the owner of said dealership. You can remain very proud going forward knowing full well that your staff are so happy to rip off the common consumer on your vehicles as so it seems are you sir. I shall give you all an A+ for that. Hang your heads tall for that, or take a bow, you’ve certainly earned it. Rest assured OMVIC will be advised. I’ll be happy to take down this review for you though. The cost of its removal a paltry 599.00 All the best in 2020!