104 Ontario Mazda Service Centres

If I could give this dealership 0 stars I would. I use to... - Trey

If I could give this dealership 0 stars I would. I use to go here for a simple seasonal tire change because my car is a new Mazda. They have damaged my vehicle twice while changing the tires which doesn’t seem that difficult to do. First time they bent the disc and I drove it 7 hours back home which could have been dangerous. The second time they bent the body above the tire. The owner refuses to take responsibility for the damages even though he wrote me saying “ if they did damage the car they would have told you” .... funny that they DID NOT each time. I also watched the mechanic try to open my door while on the hoist, in which the door hit the hoist. I do not recommend this dealership since it isn’t profession, they don’t treat you very nicely especially if your a women. Thank god this isn’t my primary dealership because my main one treats you like VIP.

so bad. - Christopher Nik

so bad. stay far away from them. fixed my car than 2 days later the new parts failed.

Atrocious service experience ! - Harshald

Atrocious service experience !! Poor to no communication, consistent delays and very defensive in their approach.

Did you actually do the work? - stelt

Took Mazda in to be serviced. Brake service and Oil Change. It was a snowy icy day. When I picked up the vehicle it was in the same spot with the same ice hanging off the wheels and no smudge marks on any part of the wheels...same dirt too. How do you take wheels off and do work like that? Price was higher than quoted too. Complained to Mazda Canada..

Great Service - David

Brought my 2013 Mazdaspeed 3 in for a engine light issue. Turned out to be something quick and easy. I was very satisfied with the service I got, my service advisor was great at keeping in contact with me throughout the three days my car was in and the technicians were amazing, very knowledgeable on their product and had no problem talking to me directly about it. Very honest staff and felt comfortable with my car being there. Very happy customer ! Thanks a lot guys !

Top notch dealership! - sweetlouisej

Top notch dealership! Anita in Service is one of the best and takes great care of you, you won't be disappointed!

There is an important difference between profiteering and - mikevalentemv

There is an important difference between profiteering and natural inflationary price increases. $180 for a tire swap (on rims) and an oil change is absolutely ridiculous. Their efforts to justify the cost is even more comical. Ask any mechanic at a garage and they'll laugh at this cost. Don't waste your time here.

Regarding Management / HR. - lisarobertson33

Regarding Management / HR. My husband and I recently took our 10-year-old Mazda in for a routine seasonal tune-up, and while waiting, I noticed something unsettling: a board displayed in a glass office, reminiscent of a grade-school classroom. It featured a row of smiley and sad faces next to each employee's name. Curious, I asked someone (who I won’t name to protect their privacy) what it was. They explained it was a performance marking system—employees earned a smiley face for a perfect performance score and a sad face for anything less than a 10. Wait, what? You need to be perfect just to "pass"? This type of system is not only archaic and demeaning but also counterproductive. As someone with experience in such environments, I can confidently say it fosters fear, perfectionism, and resentment rather than genuine improvement or motivation. People make mistakes—it’s human. An effective workplace should provide specific, supportive feedback in an environment where employees feel safe to learn and grow. This juvenile "report card" system doesn’t reflect the true quality of service or the professionalism of the staff. Instead, it reduces their performance to a simplistic score, which ultimately benefits no one—not the employees, not the management, and certainly not the customers.

great dealership. - bob

great place to have your Mazda serviced, great staff, and good price, will return. shopped around Ottawa for prices on a part needed, and they beet it by a mile, saved me more than $300.00, so if your looking for a great Mazda dealership give them a call, you won't be disappointed.

For the parts Department, Great service! - tim

For the parts Department, Great service! I have purchased many parts at different dealerships over the years. I had the pleasure of dealing with Jason in parts. He took the time to explain the extra parts I needed to complete my project. I highly recommend asking for Jason when you are sourcing parts for your next DIY project. Excellent knowledge and the service was great! Tim

Their service was a nightmare! - w.palms

Their service was a nightmare!! They denied breaking a strut and draining my battery. I will never return!!

Very Unhappy with purchased extended warrenty. - JH

I purchased a new Mazda3 from Llalo and paid $$$ for a full extended warrantee. I always had scheduled service done by them. The car is still under warranty and the factory Installed Infotainment Centre failed. They repaired it by upgrading the software and CHARGED ME!!!!! What good is an extended warranty? The staff at LLalo is always pleasant, but be careful. Sorry to say I'm shopping for a new car and Mazda is off my list.

After spending 1700 dollars on new tires I was advised - Joergbertram

After spending 1700 dollars on new tires I was advised that it would cost me 44 dollars to replace the courtesy lightbulb. I already had the bulb so the 44 dollars was to do something which would take any mechanic 5 mins. Not the kind of customer service one would expect. To me this is just gouging the customer. My next service visit will not be with leaven’s Mazda for sure.