The Airport Mazda Service Dept installed a new Mazda OEM - henry ohab
The Airport Mazda Service Dept installed a new Mazda OEM battery on my 2017 CX-5 last November. Now, 6 months later, the battery dies and cannot even be jump started, so had to towed to another Mazda dealership. There, I showed them my invoice/ report of Airport Mazda having replaced the battery. They contacted Airport Mazda, who refused to stand behind their Warranty, asserting that "certain tests" were not done (BY THEM) upon installing the new battery, therefore they cannot consider it as under Warranty! As a result, since I need to get my CX-5 back on the road, I had to fully pay for the new battery (at the other dealership where I had it towed). Do NOT use Airport Mazda for service on your vehicle, as this is how they treat customers under their "warranty" policy! As for Mazda, this is my first time owning a Mazda, but never again, given the policies of their Airport Mazda dealership.
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