127 Ontario Honda Service Centres

I highly recommend White Oaks Collision Centre for body - Michelle K

I highly recommend White Oaks Collision Centre for body work and paint on your vehicle. Jim Matesic is professional and takes time to explain the work and answer any questions you may have. I was most impressed with the level of service and Jim’s knowledge and expertise! Great experience! Michelle K

I am very unhappy that my vehicle is having major issues - Hheipel

I am very unhappy that my vehicle is having major issues with only 106,000 kms. There are design flaws that Honda is not taking responsibility for. I am n a Facebook forum - Honda CRV forum which has many people complaining about CRVs going into limp mode due to many different reasons that are indicative of a of serious design flaws. It can be very dangerous when your vehicle suddenly looses power on a highway. Honda should be doing a recall to correct the known issues. I see a Class action suit coming Hondas way because of this.

I was disappointed when i come you shop , i was told to - necmiv

I was disappointed when i come you shop , i was told to take around an hour took 2hours 35 minutes . When I was out side i see my car out has been sitting almost 1.56 hour. speaking customer was not polite . I was other location for Honda . it was not like that . Good Luck for the Future !

I’ve been dealing with Brantford Honda for over 17 years - Rob S.

I’ve been dealing with Brantford Honda for over 17 years (several vehicle purchases and all servicing) and have always had a great experience. The people are excellent!

Paolo & the mechanic team completed the required service - derek.speller

Paolo & the mechanic team completed the required service efficiently and on time. A detailed overview was provided at check-out.

I've had two brief experiences with this dealership. - e_timmons89

I've had two brief experiences with this dealership. Both absolutely fantastic, The individuals in the service area are patient, take time to inspect and explain What services are needed and why. They are pleasant with excellent communication. This morning I used the shuttle service to get home and my shuttle driver was phenomenal. Wonderful conversationalist, makes you feel like your taking a drive with an old friend. Absolutely wonderful group of employees.

Diagnostic was done very very poor. - Forever7

Diagnostic was done very very poor. The issues were not fixed properly. The issues are still exist despite of their recommendation to fix other parts that may not be necessary.

Fantastic dealership! - Proctorrr

Fantastic dealership! Cannot say enough great things! Fantastic service, great help, customers always come first! Would highly recommend!!

The post-purchase customer experience leaves a lot to be - GS

The post-purchase customer experience leaves a lot to be desired. They need to rethink how they handle their customer interactions based on some easily identifiable irritants.

I just picked my Honda Odyssey and I am dissatisfied with - Pete

I just picked my Honda Odyssey and I am dissatisfied with the poor quality of services received. In September 2023, I sent my vehicle to have my rear suspension to be fixed. This dealership told me that they cannot fix my vehicle because they cannot source a rear shock for my van. They charged me a diagnostic fee to tell me they cannot fix my vehicle. They recommended me to go see my local garage to get an after market part as it was my only option. Today a similar situation happened. I left my 2019 Honda Odyssey vehicle because water was leaking in the trunk and was creating a pool of water in the trunk. Turns out that the extended warranty does not cover weather seals. The dealership tells me that they are not sure it is the weather-strip that is the issue, but want to change it anyways to attempt to fix it. I was also charged for this diagnostic. I calmly asked to waive the fees and explained the whole story. When I Spoke with the manager Chris and requested if he could help me out, he told me " I cannot do anything for you and if you want me to release you your vehicle you need to pay the diagnostic fee". I am very dissatisfied with the poor level Customer service offered at this establishment. They charged me twice for diagnostics with no solutions while keeping my car hostage.

Jay was very good and helpful. - Rohiniarul

Jay was very good and helpful. He said it will take half hour, he was right. Thanks Jay.

They will take your money without fixing the issue. - viditdeswal

They will take your money without fixing the issue. Classic Honda has completely eroded my trust in Honda and its service — a lifelong Honda owner, who will now never buy Honda cars because of my experience with Classic Honda. I brought my car for service in and around March, 2025, to fix the check engine, warning light and check engine light issue. Classic Honda diagnosed it and told me that issue is related to engine oil rocker switch. I paid~$450 to replace the engine oil rocker switch, believing and trusting diagnostic provided by Classic Honda. However, despite paying for the replacement, the issue persisted and I took my car in for a second diagnostic, after which, service advisor at Classic Honda told me that the oil rocker switch was improperly placed during repairs and that the issue has “resolved”. Couple of days after the second diagnostic, the lights lit up on the dashboard of my car once again, I called Classic Honda again and this time asked them what was going on. The service advisor asked me to meet Jonathan, the manager, one of most clueless and downright rude sales manager, I have ever met. His job to make excuses to convince your car can breakdown within 48 hours and 300 km after leaving Classic Honda and that “anything” could happen “anytime”. Nonetheless, Jonathan asked me to get my vehicle in for the “third” diagnostic — when the “second” diagnostic came clear. Now, this time, Classic Honda said to me that VTS sensor and spool valve are faulty and are needed to be replaced for ~$1550, to my shock and dismay. The larger issues and question is that why did Classic Honda fail to inform the customers of the real problem at first go, and fraudulently misrepresent to its customers of a non-existent issue that is not related to the complain of the customer in order to fleece customers of their hard-earned money? Jonathan turned my request for a refund when the problem didn’t get fixed and asked me to leave. I don’t know how many other Classic Honda horror stories lie out there besides mine. Classic Honda will promise you fixes and take your money only for you, as customer, to regret dealing with them later. Beware.

This is probably one of the sleaziest dealerships there - harshbkk

This is probably one of the sleaziest dealerships there is. They book appointments and when you get there, you are told the appointment is just to check in your vehicle. Then you are told you have to wait for upto 2 hrs for something as simple as a tire swap for tires on rims, which should take no more than 15-20 mins. I really hope Honda and all manufacturers take a page from Tesla’s book and abandon the franchised dealership model. Franchised dealerships still operate as if they are in the 70s. Sleazy, dishonest and just pure xxxx!

I brought my Civic into Sisley Honda for a service - Lana

I brought my Civic into Sisley Honda for a service recall. I was on time and so were they. Lucas my service advisor was professional and fun to deal with. He had an Uber for me in less than 5 minutes and home I went. Lucas called 3 hours later to let me know that the car was ready and an Uber was at my door in minutes to take me back. I have been dealing with Sisley since I bought the car from them in 2016. They listen, they explain, they take responsibility for my complete satisfaction.

PLEASE READ BEFORE GOING TO HONDA! - mikemuscat26

PLEASE READ BEFORE GOING TO HONDA!!!! Today i went in to Midland Honda with a issue with my rack in pinion and i asked them to do a inspect to be 100% certain it was the rack in pinion. I also went in there to make a trade for my truck and my car to buy a newer truck and car. I talked to Jackson (who was great) i was going back Thursday to make the trade into 2 newer vehicles. Back story my dad was a mechanic for 50 years and i grew up in the garage with him, and even have some collage, But i was not 100% comfortable saying it was the rack in pinion on my own. So i took it into Midland Honda. Once i got the message saying the truck was done i went to the counter greeted pretty rudely by the female, I was charged $118.99 (which is fine by me) for an inspection but once i started asking questions about the inspection is where all the red flags started. With this $118.99 charge they couldn't tell me what the problem was unless i spent $265 more for them to take off the tie rod to inspect the rack in pinion. But i know 100% if you rock the wheel left and right you will be able to see where the play was happening without even taking off the wheel or anything for that matter. It takes one person to shake the wheel and look over to see this issue. Then after this "inspection" i would need another alignment done. Now my inner and outer tie rods were replaced last July and Aligned by them and i have only put 5300 kms on the truck. When i left visibly pissed off i ran into Peter (President) and Richard (General manager) At first i was emotional and pissed but i took a minute and apologized for my actions. I explained everything to them on how i felt gouged with zero answers and them wanting me to pay $265 + 150 after already paying the $118. After me trying to explain that this was not right and they were gouging people, Peter went inside leaving Richard outside and in my face, I then told him to step back, because you're being a "Dick". He then said my dad was a "joke and wasn't a good mechanic and didn't know anything", he also said "i only hire the best mechanics, all the other ones don't know what they are talking about." This is the point where i started to record on my phone, I start saying he is being really "Professional" and he comes back saying "your a child my friend, With a big mouth and i am today's Canadian"(i am born and raised in Toronto Ontario. i have a dark tan so i guess he thought i was not from Canada.) Also saying i am "Garbage", "I'm being an xxxxxxx", "Shut up". He is very disrespectful, and NOBODY should support this kind of behavior. Yes i did say he was being a dick for getting in my face, But the level that he took it was over the top i have video proof of the last 1 min and 34 sec. I tried to leave while sitting in my truck but he was so close i didn't want to hit him and get an "assault charge".

I have had entirely positive experience at Olympic Honda - neiljaybixby

I have had entirely positive experience at Olympic Honda ever since buying my car there. Today for example I faced a tech issue beyond my ability. An Olympic staff member immediately resolved this, and did this free-of-charge in spite of my repeatedly offering to pay. Olympic will always have me as a loyal customer. Sincerely, Neil Bixby, Guelph

**Terrible Experience – Misdiagnosis and Client Scam - warsaame

**Terrible Experience – Misdiagnosis and Client Scam Alert** I rarely leave reviews, but my experience here was so outrageous it feels like a public service to warn others. This place is either dangerously incompetent or intentionally deceptive—possibly both. I went in for a fairly light repair issue and was hit with an alarmist diagnosis that turned out to be completely wrong. They pushed unnecessary procedures and tried to upsell me on expensive treatments that had no relevance to my actual condition, not only was the problem minor, but the suggested treatments here would have been entirely unnecessary. This is not just poor service, it's outright unethical. Preying on clients' trust and fears to make money is unacceptable. It’s clear they’re more interested in inflating invoices than actually helping people. I strongly advise you to stay away. Do your research, and if you've been here already, consider getting a second opinion—you might save yourself a lot of money and trouble.

My phone was connected to my car and then something went - nancybouchard

My phone was connected to my car and then something went wrong and dropped me. My husband and I tried for an hour and it would not connect to my car. Sales tried for about an hour as well. Took it over to Steve Emiglio in service and he had it fielded in less than 5 minutes.

I have twice called the service manager, as recommended - bsadler42

I have twice called the service manager, as recommended by Honda for the issue I'm having, and he has never returned my call. Not professional. That's what I call bad service. When we have trouble with the car we're driving and we bought a Honda because it's supposed to have such a good reputation it's really depressing to find that you've been bamboozled. My windshield has cracked twice since I bought it without anything hitting the windshield and Honda washing it's hands of responsibility.

The worst service I ever had for repair to my CRV they - sandylcarlton

The worst service I ever had for repair to my CRV they told me one price total 1700.00 then charged me 2000.00 for work I didn’t concentrate to they totally ripped me off as a senior and a woman so beware get the quote in writing before you agree to anything they lie through there teeth to take advantage of you

I have nothing but good things to say about this - Lewislisa1961

I have nothing but good things to say about this dealership.Ive been a long time customer and the car I'm driving currently is my fourth Honda( my previous review said fifth,whoops) Thank you Curtis for helping me out a few weeks ago when you really weren't obligated to do so,you're the best! I find the staff to be friendly,helpful,honest,and they know their stuff.In all the years that I've been going to this dealership I can't remember having any problems or being disappointed with the service.Keep up the good work and Thank you for the fifteen years of great service😊

My car's a/c is not working book me in 2 weeks later .... - tw02928

My car's a/c is not working book me in 2 weeks later . Keep my car for 2 days no one contact me. Called on the first day 4pm answer is someone will call me back but no one call back. Called on second day 4pm tell me my car is ready. When I pick up my car the staff just give me back my car key not one word what work has been done. After I found out my car's a/c still not working. Good job Barrie Honda. Of course I know you don't care because you are the only dealership in that area.

I had my tires switched over and an oil lube & filter. - Pugluvr289

I had my tires switched over and an oil lube & filter. When I got my car back it was making a clicking sound when soft braking. They told me it had nothing to do with the work they did and that I needed to spend $250. to fix it. Hmm. Quite the coincidence

Recently took my 2014 CRV for service. - J Gutierrez

Recently took my 2014 CRV for service. I’m not one to write reviews, but I have to say the customer service I received from Matt ( One of their service advisors ) was far beyond what I have ever imagined. Initially going in, I was adamant, that I would never , ever, buy another Honda in my life!!! My experience with Honda in the past was not so good. This is my third Honda by the way! Matt’s professional disposition, along with his warm and welcoming personality, far surpassed my expectations! He was very knowledgable on the product, and bent over backwards to accommodate my situation. This gentleman deserves a HUGE pay raise! Thank you again Matt. And you will definitely see me again! Jeannie Gutierrez