127 Ontario Honda Service Centres

Satisfaction all the way. - Eddy

Satisfaction all the way. Staff are very helpful and very knowledgeable, courteous.They always keep me informed of the process.

Polite service but was not happy on the phone I was told - Sheri Simmons

Polite service but was not happy on the phone I was told I only needed an oil change to find out I needed multiple. So went from 130 dollar bill to 620 which I was not prepared for.

Amazing service, updates of service provided! - bobbiloughran

Amazing service, updates of service provided! Staff very accommodating and helpful and very knowledgeable! I will always be a customer of Honda in Listowel :)

I had bad experience with this dealer. - Grace

I had bad experience with this dealer. 2 months before I bought out the leased car, my car is 5 years old and only drived 65000 kilometres , and most updates have been done. I still spent about $1300 to get the safety certificate and spent 8 hours there. Moreover, a few days after, I started to smell diesel inside the car and at front, it didn’t disappear for months so I came back . I was told that the gasket is not properly covered during the previous fix work, and there is a cam sensor leaking. They fixed the gasket under warranty and asked me to pay $140 to fix the cam sensor. I didn’t allow them since I don” t think that an electronically sensor could leak, I would not go to this dealer anymore due to bad technical service and dishonesty.

I’m glad I chose to come to Honda London to fix my tire - ancadanym

I’m glad I chose to come to Honda London to fix my tire after an highway incident. Matthew S. took the time and patience to explain me the process and did everything possible to get the car ready for the drive back home in time. I would definitely bring my car for service here. Thank you.

I've had two brief experiences with this dealership. - e_timmons89

I've had two brief experiences with this dealership. Both absolutely fantastic, The individuals in the service area are patient, take time to inspect and explain What services are needed and why. They are pleasant with excellent communication. This morning I used the shuttle service to get home and my shuttle driver was phenomenal. Wonderful conversationalist, makes you feel like your taking a drive with an old friend. Absolutely wonderful group of employees.

I highly recommend White Oaks Collision Centre for all - 2009 Caddy

I highly recommend White Oaks Collision Centre for all body work on your vehicle. Ask for Jordan Reed, he’s great, polite and most accommodating. Their staff is efficient and do great work. I highly recommend this company if you want an A1 job done.

Fantastic dealership! - Proctorrr

Fantastic dealership! Cannot say enough great things! Fantastic service, great help, customers always come first! Would highly recommend!!

The post-purchase customer experience leaves a lot to be - GS

The post-purchase customer experience leaves a lot to be desired. They need to rethink how they handle their customer interactions based on some easily identifiable irritants.

I just picked my Honda Odyssey and I am dissatisfied with - Pete

I just picked my Honda Odyssey and I am dissatisfied with the poor quality of services received. In September 2023, I sent my vehicle to have my rear suspension to be fixed. This dealership told me that they cannot fix my vehicle because they cannot source a rear shock for my van. They charged me a diagnostic fee to tell me they cannot fix my vehicle. They recommended me to go see my local garage to get an after market part as it was my only option. Today a similar situation happened. I left my 2019 Honda Odyssey vehicle because water was leaking in the trunk and was creating a pool of water in the trunk. Turns out that the extended warranty does not cover weather seals. The dealership tells me that they are not sure it is the weather-strip that is the issue, but want to change it anyways to attempt to fix it. I was also charged for this diagnostic. I calmly asked to waive the fees and explained the whole story. When I Spoke with the manager Chris and requested if he could help me out, he told me " I cannot do anything for you and if you want me to release you your vehicle you need to pay the diagnostic fee". I am very dissatisfied with the poor level Customer service offered at this establishment. They charged me twice for diagnostics with no solutions while keeping my car hostage.

Nothing but headaches with the service centre, I’ve had - OttawaGuy

Nothing but headaches with the service centre, I’ve had to bring it in multiple times for recall work and warranty work, each time has issues - parts not in, misdiagnosing issues, unnecessary costly repairs, and more. Worst experience ever. Do not buy or service with them.

I would like to show my appreciation for the thoughtful - Salomon Nezry

I would like to show my appreciation for the thoughtful service I was provided with by Shawn, during servicing my Civic Honda, this past week.

I was called all sorts of names and called my father and - Kapower73

I was called all sorts of names and called my father and f words because I came to charge my car at the charge point at this location by mangers. They followed me across the road till I called 911. Never have anyone or company treat me like this.

We purchased our 2018 CRV at Kanata Honda and had to - Sharynj

We purchased our 2018 CRV at Kanata Honda and had to bring it in due to Fuel Pump recall. The mechanic noticed the Air Conditioner had a leak and informed us that it was still under warranty. Great of him to notice this issue! He repaired both issues in a timely manner. Thank you Kanata Honda for the excellent serve!

Horrible service. - jperry

Horrible service. Engine of Pilot is defective and will be 1 month to repair! No compensation, but lease payments still taken for the month! Do not deal with Honda or this dealer!

I brought my Civic into Sisley Honda for a service - Lana

I brought my Civic into Sisley Honda for a service recall. I was on time and so were they. Lucas my service advisor was professional and fun to deal with. He had an Uber for me in less than 5 minutes and home I went. Lucas called 3 hours later to let me know that the car was ready and an Uber was at my door in minutes to take me back. I have been dealing with Sisley since I bought the car from them in 2016. They listen, they explain, they take responsibility for my complete satisfaction.

My phone was connected to my car and then something went - nancybouchard

My phone was connected to my car and then something went wrong and dropped me. My husband and I tried for an hour and it would not connect to my car. Sales tried for about an hour as well. Took it over to Steve Emiglio in service and he had it fielded in less than 5 minutes.

STAY AWAY FROM THIS DEALERSHIP BUYER BEWARE they lie and - Bianca

STAY AWAY FROM THIS DEALERSHIP BUYER BEWARE they lie and cheat customer In regards to warranty issues

Booked an appointment for a recall fuel pump replacement. - Iankeating

Booked an appointment for a recall fuel pump replacement. Appointment was 1:30. Came back 3:00. They did even look at the vehicle at this point. If you leave the vehicle with them, they will service others ahead of you. Horrible service department.

Worst dealership in the world. - Wantedtoloveyou

Worst dealership in the world... they had our CRV for 6 months with little to no contact. You call 613-634-2333 ask for service no one answers. They say that Service is open to 5:30 on the front of the door but they are lying to you... they close at 5. Go to drop the vehicle off again because the dented while they had it for 6 months and didn't say anything. (hoping to get away with it) Pull into the lot and all the lights are off. Had to put my own headlights on the key drop off to see anything, grabbed an envelope to put the keys in and write name and info but couldn't because all envelopes were soaked with water. I love Honda's but this dealership makes me want to buy anything else.

The worst service I ever had for repair to my CRV they - sandylcarlton

The worst service I ever had for repair to my CRV they told me one price total 1700.00 then charged me 2000.00 for work I didn’t concentrate to they totally ripped me off as a senior and a woman so beware get the quote in writing before you agree to anything they lie through there teeth to take advantage of you

I have nothing but good things to say about this - Lewislisa1961

I have nothing but good things to say about this dealership.Ive been a long time customer and the car I'm driving currently is my fourth Honda( my previous review said fifth,whoops) Thank you Curtis for helping me out a few weeks ago when you really weren't obligated to do so,you're the best! I find the staff to be friendly,helpful,honest,and they know their stuff.In all the years that I've been going to this dealership I can't remember having any problems or being disappointed with the service.Keep up the good work and Thank you for the fifteen years of great service😊

My car's a/c is not working book me in 2 weeks later .... - tw02928

My car's a/c is not working book me in 2 weeks later . Keep my car for 2 days no one contact me. Called on the first day 4pm answer is someone will call me back but no one call back. Called on second day 4pm tell me my car is ready. When I pick up my car the staff just give me back my car key not one word what work has been done. After I found out my car's a/c still not working. Good job Barrie Honda. Of course I know you don't care because you are the only dealership in that area.

Staff always so helpful and thorough in following - pmh

Staff always so helpful and thorough in following through! Today, Paul was awesome in determining the solution to code dilemma!

Recently took my 2014 CRV for service. - J Gutierrez

Recently took my 2014 CRV for service. I’m not one to write reviews, but I have to say the customer service I received from Matt ( One of their service advisors ) was far beyond what I have ever imagined. Initially going in, I was adamant, that I would never , ever, buy another Honda in my life!!! My experience with Honda in the past was not so good. This is my third Honda by the way! Matt’s professional disposition, along with his warm and welcoming personality, far surpassed my expectations! He was very knowledgable on the product, and bent over backwards to accommodate my situation. This gentleman deserves a HUGE pay raise! Thank you again Matt. And you will definitely see me again! Jeannie Gutierrez