127 Ontario Honda Service Centres

Frankie was extremely helpful. - fm

Frankie was extremely helpful. Right from the drop off to the billing, everything went very smoothly. Frankie was immensely patient and took the time to explain everything to me. I have been a customer of Halton Honda for several years and I always experience great service whenever I come. For all my service needs, this is the place I trust!

Amazing service, updates of service provided! - bobbiloughran

Amazing service, updates of service provided! Staff very accommodating and helpful and very knowledgeable! I will always be a customer of Honda in Listowel :)

The service was fast everything I needed to be done was - Yo-owens

The service was fast everything I needed to be done was done also I was informed about other things that were needed to be done. This information was good so next visit I will attend to those items needed

Fantastic location with easy access and entry. - Ellen N.

Fantastic location with easy access and entry. Had the opportunity to enjoy my free coffee at the customer waiting area plus a free WiFi My last visit was phenomenal. They exceeded my expectations. The service personal went above and beyond to explain the problem with my car(23 Honda Pilot Touring). He also gave me the opportunity to choose from two best options to get it fixed. I chose the first option as suggested by him which also made sense in one way or the other with respect to cost savings. Thank you once again: HERAY OBAHI for your services. I shall surely recommend family and friends to visit London Honda

I've had two brief experiences with this dealership. - e_timmons89

I've had two brief experiences with this dealership. Both absolutely fantastic, The individuals in the service area are patient, take time to inspect and explain What services are needed and why. They are pleasant with excellent communication. This morning I used the shuttle service to get home and my shuttle driver was phenomenal. Wonderful conversationalist, makes you feel like your taking a drive with an old friend. Absolutely wonderful group of employees.

The Honda service department has always been friendly, - cheryl

The Honda service department has always been friendly, accomodating,and efficient. I can always depend on them to be fair and honest.

I highly recommend White Oaks Collision Centre for all - 2009 Caddy

I highly recommend White Oaks Collision Centre for all body work on your vehicle. Ask for Jordan Reed, he’s great, polite and most accommodating. Their staff is efficient and do great work. I highly recommend this company if you want an A1 job done.

Tire rotation charged for was not performed. - Accord

Tire rotation charged for was not performed. Several emails and calls required to try and get resolution. After two weeks finally connected with the service manager. He left me feeling it was my fault the service was not done. Seemed to not be an issues for him. All he had to say was, we are sorry, please bring it back in and we will make it correct. I will take my car for the next 10 years to different dealer!

Fantastic dealership! - Proctorrr

Fantastic dealership! Cannot say enough great things! Fantastic service, great help, customers always come first! Would highly recommend!!

Syed Abidi really helped us to fix the issues with our - vj

Syed Abidi really helped us to fix the issues with our vehicle, and he was very responsive to our concerns. Definitely recommend going to him if you are at this dealership.

I just picked my Honda Odyssey and I am dissatisfied with - Pete

I just picked my Honda Odyssey and I am dissatisfied with the poor quality of services received. In September 2023, I sent my vehicle to have my rear suspension to be fixed. This dealership told me that they cannot fix my vehicle because they cannot source a rear shock for my van. They charged me a diagnostic fee to tell me they cannot fix my vehicle. They recommended me to go see my local garage to get an after market part as it was my only option. Today a similar situation happened. I left my 2019 Honda Odyssey vehicle because water was leaking in the trunk and was creating a pool of water in the trunk. Turns out that the extended warranty does not cover weather seals. The dealership tells me that they are not sure it is the weather-strip that is the issue, but want to change it anyways to attempt to fix it. I was also charged for this diagnostic. I calmly asked to waive the fees and explained the whole story. When I Spoke with the manager Chris and requested if he could help me out, he told me " I cannot do anything for you and if you want me to release you your vehicle you need to pay the diagnostic fee". I am very dissatisfied with the poor level Customer service offered at this establishment. They charged me twice for diagnostics with no solutions while keeping my car hostage.

Nothing but headaches with the service centre, I’ve had - OttawaGuy

Nothing but headaches with the service centre, I’ve had to bring it in multiple times for recall work and warranty work, each time has issues - parts not in, misdiagnosing issues, unnecessary costly repairs, and more. Worst experience ever. Do not buy or service with them.

I brought my Civic into Sisley Honda for a service - Lana

I brought my Civic into Sisley Honda for a service recall. I was on time and so were they. Lucas my service advisor was professional and fun to deal with. He had an Uber for me in less than 5 minutes and home I went. Lucas called 3 hours later to let me know that the car was ready and an Uber was at my door in minutes to take me back. I have been dealing with Sisley since I bought the car from them in 2016. They listen, they explain, they take responsibility for my complete satisfaction.

broken car key - key separated from fob. - gabyleblancme

broken car key - key separated from fob. Car is drive-able, but it's really annoying. Went to Honda dealer, asked if they could help me. Was told they need to order the blank key, then program it. I discussed price of key and programming. 4 days later, picked up key. Was told I need an appointment to get them programmed. Why didn't they tell me that 4 days ago??? Came back next day for the drop off appointment. SIster had to give me a ride home. Dealer called a few hours later- they can't program the key since it's an American car. I showed the registration card with my US address and the US VIN to both the parts guy and the service person and mentioned that I had driven up from the US so, again, why didn't they tell me that BEFORE I dropped off the car??? Super annoying, wasted hours of my short vacation time, and my sister's time, but they did manage to reattach my old key to the fob -temporary fix but way better than before- so 2 stars instead of 1.

My phone was connected to my car and then something went - nancybouchard

My phone was connected to my car and then something went wrong and dropped me. My husband and I tried for an hour and it would not connect to my car. Sales tried for about an hour as well. Took it over to Steve Emiglio in service and he had it fielded in less than 5 minutes.

STAY AWAY FROM THIS DEALERSHIP BUYER BEWARE they lie and - Bianca

STAY AWAY FROM THIS DEALERSHIP BUYER BEWARE they lie and cheat customer In regards to warranty issues

Went in with my grandma to get her car diagnosed. - Sayed.smith

Went in with my grandma to get her car diagnosed. Waited hours for an unclear explanation of it. Took it to another dealer, and the kind gentleman who helped us told us that the setting was just turned off. Makes you wonder what "diagnosis" was actually performed and what we were charged for it. Scummy feeling, DO NOT recommend at all

the service department is the worst I've ever dealt - pissedoff

the service department is the worst I've ever dealt with,. service manager is a pompous xxx and is very condescending and talks down at people especially to my wife when she unfortunately has to deal with Jason and the other older fellow at the desk. Trying to get warranty work done there is just a terrible experience no one cares and you get jerked around by the staff at the desk. no one answers the phone and when you do leave a message you might get called back in a week but more than likely you won't. No wonder they are rated so poorly. every experience with the service department has been atrocious i tell every one i can not to buy a honda for the sole reason of having to deal with service department .I've called and filed complaints with honda canada but they are independently owned so nothing is going to be done. Do Not Buy a Vehicle from this dealership ever.

Bought a Honda civic at kanata Honda - love the car - - Frustrated

Bought a Honda civic at kanata Honda - love the car - sales person was great- my problem was with some service I had on a tire - I had a tire fixed - the next day tire was flat - I called two consecutive days to ask on advice to get it fixed - both days I called at least five times and no answer - when I did get thru I got a person who took my name and number and told me I would get a call back before the end of the day! I have never got a call back and that was over a week ago! I know it’s a busy time of year but a call doesn’t take that long!!! Does it!! Also I have a recall on a safety issue with fuel - and they told me it could be scheduled for Jan 21st - really a safety recall and not able to do for a month!! I really frustrated with lack of follow-up calls and length of time to a safety recall! Time to deal elsewhere!!!

Worst dealership in the world. - Wantedtoloveyou

Worst dealership in the world... they had our CRV for 6 months with little to no contact. You call 613-634-2333 ask for service no one answers. They say that Service is open to 5:30 on the front of the door but they are lying to you... they close at 5. Go to drop the vehicle off again because the dented while they had it for 6 months and didn't say anything. (hoping to get away with it) Pull into the lot and all the lights are off. Had to put my own headlights on the key drop off to see anything, grabbed an envelope to put the keys in and write name and info but couldn't because all envelopes were soaked with water. I love Honda's but this dealership makes me want to buy anything else.

The worst service I ever had for repair to my CRV they - sandylcarlton

The worst service I ever had for repair to my CRV they told me one price total 1700.00 then charged me 2000.00 for work I didn’t concentrate to they totally ripped me off as a senior and a woman so beware get the quote in writing before you agree to anything they lie through there teeth to take advantage of you

I have nothing but good things to say about this - Lewislisa1961

I have nothing but good things to say about this dealership.Ive been a long time customer and the car I'm driving currently is my fourth Honda( my previous review said fifth,whoops) Thank you Curtis for helping me out a few weeks ago when you really weren't obligated to do so,you're the best! I find the staff to be friendly,helpful,honest,and they know their stuff.In all the years that I've been going to this dealership I can't remember having any problems or being disappointed with the service.Keep up the good work and Thank you for the fifteen years of great service😊

My car's a/c is not working book me in 2 weeks later .... - tw02928

My car's a/c is not working book me in 2 weeks later . Keep my car for 2 days no one contact me. Called on the first day 4pm answer is someone will call me back but no one call back. Called on second day 4pm tell me my car is ready. When I pick up my car the staff just give me back my car key not one word what work has been done. After I found out my car's a/c still not working. Good job Barrie Honda. Of course I know you don't care because you are the only dealership in that area.

Staff always so helpful and thorough in following - pmh

Staff always so helpful and thorough in following through! Today, Paul was awesome in determining the solution to code dilemma!

Recently took my 2014 CRV for service. - J Gutierrez

Recently took my 2014 CRV for service. I’m not one to write reviews, but I have to say the customer service I received from Matt ( One of their service advisors ) was far beyond what I have ever imagined. Initially going in, I was adamant, that I would never , ever, buy another Honda in my life!!! My experience with Honda in the past was not so good. This is my third Honda by the way! Matt’s professional disposition, along with his warm and welcoming personality, far surpassed my expectations! He was very knowledgable on the product, and bent over backwards to accommodate my situation. This gentleman deserves a HUGE pay raise! Thank you again Matt. And you will definitely see me again! Jeannie Gutierrez