1,567 Ontario Ferrari/adler32 Service Centres

From purchasing to financing to meeting my needs in - michael_martin_21

From purchasing to financing to meeting my needs in service. Well done. Thank you very much

Best service and customer service . - BV66CDT

Best service and customer service . Joe Soubliere - always great job ,professional and friendly . ! Thank you ! Cristian T.

Stellar service. - WA

Stellar service. Staff are courteous and friendly, very welcoming and efficient. The building is spotless and well maintained. Very positive experience.

I've have a good experience with staff and service. - Sandra

I've have a good experience with staff and service. Becky in scheduling is quick and efficient. Braeden is friendly and always explains things to me which is appreciated. I feel staff want the best for their customers.

EVERYONE with whom I came into contact with at Maple - Margie Branco

EVERYONE with whom I came into contact with at Maple Toyota's Service and Shuttle Service Departments was approachable, friendly, interested in hearing about my day and very helpful. BRAVO to the team and to management for making my experience on Nov. 20/24 very memorable!

Third visit since purchasing a Hyundai Tucson. - Richard

Third visit since purchasing a Hyundai Tucson. Mo continues to provide personalized and professional service. Car was returned clean and work completed as anticipated Many thanks.

Excellent service, friendly staff especially Mike Duffy - Dan Mabee

Excellent service, friendly staff especially Mike Duffy in sales and Justin Lockerbie in the service department. Great job!

Great service! - arcticangel2000

Great service! Reliable. Explained everything to me in a timely manner. Affordable. Amazing service representative!

Friendly staff! - Irene

Friendly staff! Appreciate the information and advice supplied and the options to phone or text

Been with GI since 2017 for two vehicles. - gmdemelo

Been with GI since 2017 for two vehicles. Always have a moment when there to talk with Andy & Mike who are representative of the dealership's service & goodwill.

Friendly polite staff always a pleasure to deal with. - Mr Coz

Friendly polite staff always a pleasure to deal with.. Call when they say they will .

Really disappointed with my recent experience at **Milton - mohammed.gabre

Really disappointed with my recent experience at **Milton Toyota**. I booked a tire change and oil change *two weeks in advance*, only to show up and be told my tires—stored with them as part of their **paid tire storage service**—weren’t available. When I asked if I could at least get the oil change done (which I was already scheduled for), I was told they were short-staffed and asked to come back another day. I requested to be rebooked for the following week, but later found out the new appointment was pushed out *two more weeks*. So now I’m waiting a full month just to get my tires changed—*even though they’ve been stored with them the whole time*. Toyota, if you’re offering paid storage, the least you can do is make sure the tires are ready on time. Very poor service and communication.

I was impressed with the service. - ellewinser

I was impressed with the service. All work done was explained ahead of time and I was able to decline any unnecessary service which I appreciated since I only drive this vehicle in the summer month and store it in the winter.

Jennie is a great help. - Debra

Jennie is a great help. Never suggests work that doesn’t need to be done

AVOID THIS PLACE. - JG

AVOID THIS PLACE. Service manager lied to me about the services that were rendered. She didn't know my dash cam was active and caught everything. My vehicle ended up being extremely unsafe to drive because I had a loose wheel. Luckily, I decided to go to the Canadian Tire down the road immediately, otherwise it wouldn't have been caught. I paid an inspection fee and the mechanic couldn't even tell that I had a loose wheel. And when I called them about it, Amber (the manager) told me that my Jeep was never lifted off the ground. When I told her my dash cam was active and did in fact show that it was lifted, she immediately refunded me. How many other people have they lied to like this? How many other people's money did they wrongfully take? I could have killed someone or been killed myself, but the manager and service advisor tried to lie and gaslight me. I also recorded my conversation with her in which she lies to me several times. Please do yourselves a favour and AVOID GOING HERE. This place is full of snakes who will happily take your money and lie to your face.

Worst service department i have ever seen. - Midhaaaryan777

Worst service department i have ever seen. The manager over there have to know how to talk to customer. Intatead of accepting mistake. They are blaming me.

May 1,2024 This time (my second time at Brimell) I had an - deguitosako

May 1,2024 This time (my second time at Brimell) I had an appointment 1:15PM; though, i came early, I was welcomed to drive my car inside; Cat, as usual was very accommodating with a smile; she sent me to Vejay,,, and the process began;while waiting and watching the very educational car care tips,,, a kind and beautiful lady came, introduced herself; her name is Stephany; she was asking if i am okay, happy with the Brimell service staff; and if i am happy with my car; and some fun staff; she asked me who my service advisor, and i said it's Vejay; she said "oh! Vejay is awesome!" and i definitely agreed to her; my car was done (tire swap and oil change and "multi point inspection" done),,, thank you so much to Philip Sojor and Varun Gopinath and SA Vejay Saniasy for the wonderful team work! I am so happy i changed my car service location to yours! and oh! Vejay even made my day! he gave this elderly lady a discount of $30 on my bill! THANK YOU BRIMELL TEAM !!! I shall positively recommend Brimell as whole!

They seem to be pretty good. - Andrew

They seem to be pretty good. I have had positive experiences over the years. Thanks

Do Not purchase the Extended Warranty, it's not worth the - ar

Do Not purchase the Extended Warranty, it's not worth the paper it's written on. I took my 2018 Q60 with 92,000 KM due to black smoke coming out of the exhaust. They informed me that the car requires a new engine for the amount of 18, 135.73 plus HST I spoke with Infiniti head office, they were not interested in speaking with me regarding the vehicle. I would never purchase a Infiniti product again!

After a brief disappointment, George Digenis contacted me - thursthouse

After a brief disappointment, George Digenis contacted me to discuss the situation. He encouraged me to revisit the dealership (I have always had excellent service there). George took it upon himself to help me. He was honest, sincere and extremely helpful. He is a great example of what makes the Kitchener dealership special to me. Thanks George!

Very professional and courteous. - maria

Very professional and courteous. True to their word, was done in time they said. Quick and clear communication from Danny Cui.

This dealership, by far, is the best place I've ever - Pearl

This dealership, by far, is the best place I've ever been. Dylan was so helpful and the rest of the staff. Always professional and went out of way to make me feel comfortable. Thank you so much.🤗 Dylan, especially make me feel like a real person. Not just the number. Cheers to the whole service staff. Happy Holidays all.🎄👏

Date of Visit: April 14 I had a great experience at - M_b_shirazi

Date of Visit: April 14 I had a great experience at Thornhill Toyota! Sharzad and Shayan were incredibly helpful, kind, and friendly. They went above and beyond to ensure I got what I needed. Their excellent service and professionalism made my visit truly exceptional.

Fantastic dealership! - Proctorrr

Fantastic dealership! Cannot say enough great things! Fantastic service, great help, customers always come first! Would highly recommend!!

Very professional,quick, informative attendant. - GERRY

Very professional,quick, informative attendant.wife and I would have no problem returning for additional service

Had a frustrating experience. - DaleAndre

Had a frustrating experience. Went in due to a recall notice for my vehicle which was a fuse replacement at 8:06 am. Which was supposed to be an easy replacement and ended up waiting for two and a half hours! I was the third car before they even opened but wasted a day waiting around. Absolutely disappointed, I could have done the fuse replacement at home for less than 10 minutes! I asked them how long it would take so my wife an I could have breakfast till they finish the work! Madison said it wouldn't even take an hour. Low and behold. It's 10:00am and we tried calling to get an update. No one answered the call at the service drive through so we decided to go back and ask her how long, she replied they haven't even taken our car in. (Two hours into me dropping it off!) It is extremely inconvenient and frustrating. It was a waste of two and a half hours of my day waiting!

It was a good experience they informed me about the issue - Laxit Kaushik

It was a good experience they informed me about the issue very well as well

we had a sudden issue with our highlander while driving - jackthetrout

we had a sudden issue with our highlander while driving on the 401 near Cambridge. Cambridge Toyota took us right in, assessed our vehicle, no charge, and got us on our way very efficiently. The service staff were great - very helpful and professional.

Service department is great. - Dhviman

Service department is great. Always go above and beyond to help. Will refer to all my friends and family.

I had the pleasure of interacting with service - senora

I had the pleasure of interacting with service representative Sherin Samson who took care of my car. Sherin Samson handled my case with care and took the time to explain the services required of my vehicle. While it was close to the end of the day, he still found the time to pencil in my service appointment which I appreciated. In addition to spending a considerable amount of time explaining the ins and outs of my vehicle, Sherin also demonstrated a breadth of vehicle knowledge. This provided me with a sense of assurance that I can definitely rely on Erin Park Toyota to provide me with credible advice and quality maintenance.