1,567 Ontario Ferrari/adler32 Service Centres

I took my RAM truck to this dealership a couple of years - emmanuelgasore

I took my RAM truck to this dealership a couple of years ago. The truck had a grinding noise. They greased it instead of fixing the problem so I couldn’t hear the noise anymore. It’s almost like they bet on me coming back. I went back few months later to explain that even though I had not come sooner the problem had worsened. They charged me 5K and later gave me a discount to 4K+ to change my back shaft. They installed a used one for me. After waiting for 4 weeks they finally fixed it. As soon as I drove off the lot, the car was making noises again. I mentioned to them and took it back. I paid for an inspection and they told me it was just my tires making noise. To this day I have not felt like spending more money to get this truck fixed, a lot has changed in my life and the service I had there I will never forget. It’s full of a bunch of people who look down on their customers and act like we don’t pay the same money. After this encounter, a chain of other problems just came down my life. These people took my money but provided the most horrible service ever

Very good team ,work very hard to please customers. Have... - 2020 Outlander Gt and 2009 Outlander gt

Very good team ,work very hard to please customers. Have gone out of there to do there best for me on numerous occasions. Would recommend Mountain Mitsubishi for either buying a car or service of there vehical.. Thanks .

I purchased a 2019 Ford F150 truck through Tim.  The sale... - Lesley090963

I purchased a 2019 Ford F150 truck through Tim.  The sale went smoothly but I wasn't  told the truth about the trucks capabilities.    Being a woman and knowing nothing about motors and gear ratios, I was relying on my salesman to be honest with me which he wasn't.  The truck has the wrong gear ratio in the rear end for what I need.  When I sent an email complaining,  I was totally ignored.  Very poor customer service in my opinion. In addition to that the truck has a motor issue....it burns oil!  This  was a common problem with the 2018 V8 5L motors but at the time of purchase, I was 100% assured that this problem had been fixed with the 2019.models.  Wrong, this truck has the problem.  Ford has said they will fix at their expense but before they do,  I have the headache of going back and forth to the dealer to have the oil checked by their mechanic to prove the problem exists.    I bought a new vehicle because I didn't want to have the headache of the repairs you encounter with older vehicles.  I would never purchase from Moynes again. 

Thirty years of customer loyalty and now nothing.!!! - 30ron

Car was in for repair. Loner car was booked but not there. Repair was fine but costly. You could treat seniors much better. Very angry. Sloppy handling of situation. So much for customer loyalty of 30years.

Every time something is wrong and fixed, we have to take... - Peter

Every time something is wrong and fixed, we have to take it back as the mechanics break something else. Numerous times. So sick of it!

Great Customer Service...they went the extra mile to help! - Ken Moss

My wife and I were recently driving back to our home in Bobcaygeon in our Jeep Grand Cherokee after a 2 night stay at a hotel in the Gravenhurst & Bracebridge area. We suddently noticed a strong burning smell and their appeared to be oil leaking from the motor valve cover. We then drove to Muskoka Chrysler Sales which was a few miles away. Leslie Smith in the service department was very courteous and immediately had a mechanic look at our Jeep while we were escorted to their customer lounge.. They quickly discovered that a seal had been left off from the camshaft position sensor that had been installed by our Chrysler dealer in Lindsay Ontario. They immediately ordered the part and drove us to a hotel to stay in for the night. The dealership owner Doug Ingram personally looked after us and picked us up first thing in the morning to collect our car which was ready to go! They really went the extra mile!

too expensive - murdock

i got quote for $3000 and i go to another kia dealership their quotes was $1800. so they are trying to scam you. don't go there.

My Mississauga had my Journey from August 2023 BEFORE the - A. Rose

My Mississauga had my Journey from August 2023 BEFORE the warranty was done to repair two things, the driveshaft and the radio/nav system. After going to them for MONTHS to report the problems, they finally agreed to change the radio/nav system and the driveshaft. My truck stayed there for almost FIVE MONTHS! I went back on several occasions and in the fall noticed the interior was covered with leaves (pic) because the sun roof was left open. The truck was not drivable, so it was basically parked and forgotten, oxidized brakes and all. I finally got my truck back a couple days before the new year and noticed the noise was still there. Called to report the issues and took it back after the new year to do a test drive with the mechanic who fixed it. I was told they fixed some parts on the passenger side and will order the parts to fix the rest of the driveshaft on the passenger side and IF the noise continued, THEN they'll order the parts to fix the driver's side. I asked why not fix both at the same time and was told warranty might kick it back, so best to do one side at a time. Three weeks later, the passenger side is completed and the noise is still there. I call to ask them to order the parts for the driver side and was told by Elvin, the service manager that the dealership paid to complete the fix of the passenger side so I was on my own to fix the driveshaft on the driver's side. Elvin, the same service manager who kept reminding me there were others who have been waiting six months for parts and I was at least lucky to have a loaner that I waited weeks to get which, based on the level of the warranty I had, I was supposed to get same day. The picture shows the current state of the driver side driveshaft. It's leaking oil, same thing that happened to the passenger side and because My Mississauga is so scammy, they sat on this problem for months running the clock on the warranty, fixing one side of the problem and sending you on your way . But you're to be grateful that you got a loaner and one side of a two sided problem fixed. Oh! and scraping the oxidation off your brakes and 10% discount on a future oil change. Such a generous service manager.

This is the worst experience I've had with a dealer in 35 - robspeed

This is the worst experience I've had with a dealer in 35 years of owning cars. I took my 2022 Jetta in for simple repairs to a rubber door seal that had become unattached. Thy informed me that the repair would not be covered by the VW warranty because I had taken the car for rust proofing undercoating by a 3rd party. I then had the car examined by the leading national firm that had applied the undercoating, who said that the undercoating had been perfectly applied and there was no evidence of oil on the door that might have loosened the rubber seal. When I then went back to the Myers Service Manager, he suggested that they might consider making the repair for a reduced price. We set up a time to talk about it by phone but he was unavailable when I called and ignored my repeated emails to call me back. I'm sure VW owners would be surprised to know that simply caring enough to have their cars undercoated for the Canadian winter can result in VW voiding their warranties. The Jetta is a great car but, unfortunately, the service offered by VW and its dealers is abysmal.

The worst dealership ever. - cherylhambly

The worst dealership ever. Do not wash Cadillac do not have loan cars despite pre-booked appt. Takes hours upon hours to service vehicle despite early appt.

No one answering the phone in the service department - Unhappy Silverado Owner

No one answering the phone in the service department today (again). Drove in to have a flat tire repaired and have a few other things looked at. They could do the tire today I was told, but for the other items I would have to make an appointment for Monday. It's too bad you can't call and make appointments over the phone. The tire needed replacing and the quote for the tire (505) an TPMS sensor (115) seemed a bit steep. I asked if they could match Canadian tire's price (452 and 56). The service manager said yes, but I had to provide a current ad. I didn't have my laptop with me and couldn't find the tire on the phone, so he wouldn't discount them. I went to Canadian Tire to get a quote from them. They hand the parts in stock and technicians available. Getting everything looked after today and saving a bundle on the way. I'm not a big fan of Canadian Tire, but Myers service is far, far far worse.

Quick response to my email. Well-organised in regard to... - Vince

Quick response to my email. Well-organised in regard to precautions do to the covid-19 situation.. Service completed in a timely manner in regard to the recall. Very satisfied thanks

Horrible business sense - V

My husband and I purchased a vehicle from Car Canada in 2013 and despite some major repairs were still happy with our purchase up until 2014... In 2014 we were pulled over by a police officer and informed that our tint was illegal and fined $168.. Car Canada actually sold me a vehicle with illegal tinting... A dealership sold me an illegal vehicle... I couldn't believe it... Shortly after that we were fined again for the same reason. I took this issue to a manager at Car Canada and kindly asked them to assist us in stripping the tint and placing Legal tinting on the driver and passenger side windows... They flat out refused.. They told me that someone else has had the same issue with them and since that person never recieved comphensation that either would we. They were rude, hung up on me and became very irrate when I tried to rationalize with them... Now I have to go through small claims court to deal with this... We are literally talking about $150 worth of repairs and now we have to file a report, take time off of work and still pay out of pocket to have the tint fixed until this goes to court... Worst business sense I've ever seen... No regard for customer satisfaction.