100 Ontario Cadillac Service Centres

Never purchase from gm . - Mike ball

Never purchase from gm . Purchased 350zz6 crate engine from gm in Alberta on Feb of 2024 in 2024 had a few issues and service manager at that time honored the warranty . Seeing the car is 50 years old I store the car in winter and dealership asked me to bring in when weather was nicer . So April 15th of this year I brought vehicle in to get the flywheel replaced and new starter after I was told flywheel wasn't balanced which caused the starter problem. So April comes I bring vehicle in and new service manager refuses to honor warranty ,saying it wasn't done at their shop. This is a shop warranty but a gm warranty so they an obligation to honor it but refused. Called gm canada and I got same answer . This company is terrible for honoring their warranty and strickland is just as bad. It wasn't a mechanic installation problem but a assembly issue . Keep away from gm as they will deny any responsibility. I'm not done with these guys yet and will pursue this issue

Arrived for 10 am, screen for skylight needed fixing. The... - Nicole Bilodeau

Arrived for 10 am, screen for skylight needed fixing. The first time i asked them to look at it because it seems to stick and not roll in properly. I was told i have to use it more to loosen it then it will work fine. I waited there, had a very bad cold, he said 2 hrs tops. After 2.5 hrs, I asked how much longer. After 45 min I was told the ceiling panel was off and just have to put back together. Finally, after a total of over 5 hrs, my Traverse was ready. I received a call asking if I can check in my SUV because one of their tools might be there. Really!! It wasn't there, my husband checked. I heard from a couple of my friends that because it what I'm getting the screen fixed was under warranty, they make me wait and fix other people's vehical first. Then it happened to my brother in law also. PLUS, there are dirty finger marks on the ceiling panel! Now I have to pay to get it cleaned. Anyone getting their vehicle fixed under warranty, be prepared to leave your car there ALL DAY.

This is not the first time I've had a bad experience at - Nitrouspaul

This is not the first time I've had a bad experience at this dealership. The latest was. I brought my car in for a 4 wheel alignment. And after a little over a year, it wore out the inside of the rear tires, the same reason I brought the car in the first place. After checking the specifications on the paper, they gave me and looking underneath the car at the adjustment camber bolts. It's obvious that they didn't even make an adjustment. They charged me $220 said they did it and didn't do a d*** thing. And now I've lost another $400 pair of tires. A lot of the reviews here show this place has no integrity whatsoever and you can believe it

I highly recommend White Oaks Collision Centre for all - 2009 Caddy

I highly recommend White Oaks Collision Centre for all body work on your vehicle. Ask for Jordan Reed, he’s great, polite and most accommodating. Their staff is efficient and do great work. I highly recommend this company if you want an A1 job done.