176 Ontario Buick Service Centres

The worst dealership ever. - cherylhambly

The worst dealership ever. Do not wash Cadillac do not have loan cars despite pre-booked appt. Takes hours upon hours to service vehicle despite early appt.

Oil change :) - Kristen03

Came in to get an oil change today , the service people were so happy. Helpful and gave me a free oil change. As it was an offer till March 13. I was happy. I'm so glad I went here when it was time to purchase my vehicle. and dealt with a great salesman Trevor, and he helped me find my SUV!! Definitely recommend Myers in the palladium auto park in Kanata :) and Trevor.!!

Quick response to my email. Well-organised in regard to... - Vince

Quick response to my email. Well-organised in regard to precautions do to the covid-19 situation.. Service completed in a timely manner in regard to the recall. Very satisfied thanks

Great sales people, but don't do your service there. I... - sdc

Great sales people, but don't do your service there. I was told my "turbo" needed service, when the vehicle doesn't HAVE a turbo, and I was shaken down for add-ons. Last GM for me

I have been dealing with Niagara Motors since 2013 when I... - walton_55

I have been dealing with Niagara Motors since 2013 when I purchased my 2013 Buick Encore. I can honestly say they have provided exceptional service from day one. Any issue I have dealt with they have handled in a professional, honest and extremely friendly manner. They provide an atmosphere of honesty and comfort while treating all customers equally deserving of the best service possible. They have always supplied me with means of transportation when required and have always gone the extra mile to assure my satisfaction. Hats go off to every employee from sales people, clerical, parts, service, managers to dealership owners.

I've been using NV Euro Motors for services for the last... - AM

I've been using NV Euro Motors for services for the last few years and have always been very happy with their work and prices. Highly recommended.

Absolutely the worst experience I’ve ever had with any - pgms0025

Absolutely the worst experience I’ve ever had with any dealership! I waited over 20 days for an appointment, only to be told on the spot that my appointment was canceled. Their excuse? They’re only servicing cars purchased directly from them—even though my car has a manufacturer recall for heated seats! This is beyond unacceptable. The complete lack of professionalism and disregard for customer service is appalling. They wasted my time and clearly don’t care about helping people, even with serious safety issues. To make matters worse, I contacted their manager, who took all my contact details and promised I would receive a call from the general manager. It’s been almost three days now, and I’ve heard nothing. This shows a complete lack of accountability. I would never trust or recommend Parklane to anyone.

Over inflated insurance job - HammerV

Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.

Service department not capable and no customer service. - Cutam077

Service department not capable and no customer service. Misdiagnose or incomplete repair and don’t take ownership.

Very pleasant. - Kay

Very pleasant. Original dealer couldn’t fix my car and charged me but this dealer figured it out and amazed me. Vey great service here. Im from out of town where I bought my vehicle but will be back to this dealership even for oil changes. Thank you so much !

BEWARE..BEWARE...BEWARE.. - Canadanorthernguy

I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year. When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount. I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service". Guess what I have heard back from the owner or dealership...NOTHING!! I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing? Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!

Purchased a Camaro SS from them 2019 new customer order... - cswebserver

Purchased a Camaro SS from them 2019 new customer order and wanted to upgrade to ZL1 told me they would need to contact National manager to order Then I had rod bearing fail on the 2019 SS and they proceed to leave it outside and get bird crap on it. Told me they could polish it out and didn't need to use my car cover. (Car had 2K colour correction done) Forced the ZL1 upgrade while my SS took 30 days to get repaired. I found out during the process that they don't sell enough cars to even order a ZL1 and very disappointed that this wasn't mentioned in the spring. Won't Return.

I would like to take a minute to talk about the people at - StephanieBenekritis

I would like to take a minute to talk about the people at Reaume!! To be a dealership that I will go too and have faith in you have to " HIT THE MARK EVERYTIME!!" And that is exactly what they do every single time. I have never been denied an appointment to which I can't say that about every place I go too. And the service department could not be any more helpful then they have been!!! I have all the FAITH in the world in them, and I've been through alot and not once did I feel like I was being taken. And I have told many people about how happy I am that I go here. And the sales people and just anybody I have encountered. I feel like they all value me as a customer!!

Was heading from Sudbury to Ottawa on the Friday of a... - cschevr

Was heading from Sudbury to Ottawa on the Friday of a long weekend pulling a travel trailer. Just before the Arnprior exit around 2:00pm, the truck went into limp mode. We limped to the dealership and the service department said they would take a look. Turned out it was an injector and a harness. They did not have the required parts, but sourced them from two other dealers to arrive by the next morning. They let us set up our trailer outside the gate beside the sales area and provided us with water and electricity for the evening. The mechanic, James, started dismantling the truck late Friday afternoon. At 9:15 the next morning (Sat), James knocked on the trailer door to tell us the truck was ready to go. We're cannot thank Dave, the service Manager, enough for the great way they took care of us. At some point late on Friday, Mike, the sales manager, even came by to make sure we were doing ok. Again, such great service. Thanks, Reid Brothers GM in Arnprior.

Exceptional knowledge, persistance and customer service - Peter maher

After discouraging performances with dealers in 2 counties I made a point to travel extra distance while in Sarnia to try these guys out. My daughter referred me and she travels from Midland to Wallaceburg to do so. We are from Wiarton , neither of us,around the corner. From the time we walked up to the service desk to the time we drove away, the whole interaction was professional, personable, friendly and knowledgeable. The communication during the frustrating problem my vehicle presented was outstanding. As a customer without history in the dealership, I felt important and that my business was valued regardless of the fact my truck was a 2008. Some corrective work to shoddy work by another dealership will be done later and we will drive the 3 1/2 hours because they are worth it! When we buy another vehicle, the same will apply. Thanks Brian to you and your gang. It doesn't't get any better. If Riverview were to expand operations I would suggest they become a GM dealer training centre... Peter and Lisa Maher Wiarton

Deceived ,lied too and squeezed for extra cash.......... - I'llneverforget

People will forget what you said, people will forget what you did, but people NEVER forget how you made them feel. I feel like I was deceived, lied too and squeezed for extra cash every time they called me. My Service advisor, every time she call, would find any way to squeeze me for extra cash on the job. Which by the way went to someone else. Her attention to detail was so great, on the final invoice, her contact number which she called me nine times, was complete incorrect! The Service Manager was upset cause she believed my vehicle was being services some where else. Like she owned the vehicle. NEWS FLASH............. It will be now for sure! Great Customer Service ! I guess the bottom line of what I'am saying is , go through you final invoice THOROUGHLY!! My was complete incorrect and the my service advisor try to tell me it was a small mistype on the her behalf. Hard to believe that the number could change from a 1 to a 9 which is on the other side of a keyboard. One of the manager"s try to tell me to pay the invoice in full and they would credit my account....LOL.I don't believe you'll see this account used here again.