20 Ontario BMW Dealers

Dave Golding and Wesley were amazing during the recent - Kathy

Dave Golding and Wesley were amazing during the recent purchase of my vehicle. Everyone at Parkview was very friendly and attentive and this is why I have been dealing with Parkview for years!

I was new to the BMW brand when I walked into the - NinaM835

I was new to the BMW brand when I walked into the dealership, and Michelle was extremely helpful in finding the perfect car for me and my family. She is diligent, knowledgeable, and always quick to respond to any questions I had. The entire experience was seamless. If you're looking for a BMW, I highly recommend Michelle at BMW Markham!

Grate cars. - steve heltner

Grate cars. friendly knowledgeable sales team. Grate location clean and tidy. i would highly recommend.

As always the team at BMW Durham did everything - saxebrick

As always the team at BMW Durham did everything perfectly. They squeezed me into their schedule despite not having a prior appointment as the vehicle began spewing blue smoke. I came in with the car on a flat bed and I was provided with a loaner. The next morning the problem was corrected, and despite my concerns as to how oil was getting into the combustion process, Bill found a PCV valve which was recalled and replaced it and I was on my way again within hours!

This is my second time dealing with Performance BMW in - JoeyR

This is my second time dealing with Performance BMW in St. Catherine's. Each time I've dealt with Toney. He and his staff here are the best sales and customer focused individuals anywhere. I travelled 2 hours to deal with Toney specifically because he cares and the dealership rallies around its clients. This time we traded in a couple vehicles for two new BMWs. If you're in the market for a bimmer this is the only dealership you should consider. Thanks again to Toney and Denise for making the whole process amazing.

Very professional. - Gerry

Very professional. A pleasure to deal with and obliging on every detail. A pleasure to deal with in every aspect.

Excellent customer service! - margaritabelov

Excellent customer service! it exceeded my expectations compare with my previous visits. the service advisor, Gary Medeiros, is absolutely efficient and courteous, great communication. this level of care showed that they genuinely value their customers. thank you.

About a week ago my son and I decided to go to BMW - carguy

About a week ago my son and I decided to go to BMW TORONTO to see a vehicle my son was interested in.. We made an appointment with Arian Hamrahi. When we got at the dealership we were greated very friendly and professional by Arian. This dealership for now ( unfortunately they are moving to a new location ) has a few floors ( used department+motorcycle department+new car delivery department). The vehicle was brought up ( nice and clean )prior to our visit to the 3 rd floor where the Pre Own vehicle department is located .We inspected the vehicle and we liked what we saw. Arian asked his manager Scott Shadbolt to look at our vehicle which we intended to trade it in. After the inspection Scott explained us in a very professional way how he came to the trade value of our vehicle. After that we went with Arien over the cost of buying the vehicle we liked and saw at the dealership as well as the benefits and cost of buying a BMW extended warranty. Arien brought the vehicle in the parking lot in order for my son to roadtest and get the feeling of this car. What we liked the most is that people involved in our deal did not pressure us in buying anything we did not want or needed and they did not play the game some other dealerships are still playing which is going back and forth between the Sales Representative and the Manager. Arien had the Business Mngr Zilun Wang coming and explaining us the cost and coverrage of the BMW extended warranty as well as the entire bill of sale . TO ALL PEOPLE BUYING USED CARS DO NOT IGNORE BUYING AN EXTENDED WARRANTY, Do not forget that everything is going up ( parts and labour) so when buying a used car take in consideration buying an extended warranty in order to be coverred in case there is an issue down the road.( you never kow) The whole process at this Dealership from the beginning to the finish was very flowless,respectful,friendly and very pleasant. From our interactions with some other dealerships, we did not experience this kind of friendly,respect and professional way of doing business . If there are people interested in buying BMW cars THIS IS THE PLACE TO GO.( we did visit some other BMW dealerships but we were not impressed with their interaction and treatment from their Sales Representatives who were quite disrespectful and full of themselves while dealing with us ). You will not be sorry going to BMW TORONTO. Staff at this Dealership( sales + parts) are very friendly and very professional. A week later we picked the car up and we were very happy and pleased with our purchased and with what was done in order to make sure that we are satisfied with the deal and the process. The entire team ( sales+parts) made sure that the whole process went flowless and that my son was a very happy and pleased customer which he is. Our experience and interaction with staff at this dealership ( BMW TORONTO) was and still is OUTSTANDING. To the owners of this dealership. It seems from my experience with this Dealership that you are doing the right thing which is treating your customers with respect and consideration. Good employees keep the business going ,thriving and flourishing. Thanks to Scott Shadbolt+Arien Hamrahi+Zilun Wang and the Parts dept. for the way our business was conducted . Arien Hamrahi went the extra mile in order to make sure that we were pleased with our purchase. To all staff at this Dealership KEEP UP THE GOOD WORK. If anyone is interested in getting a BMW car please consider these names Scott Shadbolt+Arien Hamrahi and Zilun Wang when goig to this place. PS We also had a good interaction with Mas Kangavari who helped us too in order to make the whole process at this Dealership go flawless. To all staff stay safe and Happy Holidays Yours truly, A very and happy customer Photo 1 in review by CAR EXPERT

I have had a very disappointing experience with Otto’s - Ugur

I have had a very disappointing experience with Otto’s BMW Ottawa. On September 7th, my car wouldn’t start, so I left it with their key drop-off. On September 8th, they replaced the battery without giving me any diagnostic report. That same evening, my car broke down again—the starter had failed. I had to tow it back and was later charged close to $2,000 for a new starter. After picking up the car, just a few days later (September 14th), I got a parking brake error. On September 15th, I returned to the dealership and was told I now had two more issues: the parking brake button and something related to the air conditioning. They also tried to charge me another diagnostic fee and they did, at least with %30 discount after fighting. To make things worse, the parking brake button they quoted at $920 is available at BMW Markham for $224. This raises serious concerns about honesty and transparency in their pricing. The service advisor (Abdel) was not helpful, dismissive, and at times rude. He even told me pickup service was not available, which was untrue—forcing me to spend more on Ubers. I feel the dealership mishandled my car’s electrical system, creating more problems instead of solving them. In total, I have spent over $2,000 in a matter of days and now face additional costs for problems that may have been caused during their service. I have completely lost trust in Otto’s BMW Ottawa. If you value honesty, professionalism, and proper BMW-level service, I strongly recommend avoiding this dealership.

Great experience from all the staff at BMW London! - m.doria

Great experience from all the staff at BMW London!!! Thank you to Michelle and Amrita for making the buying process go very smoothly!!

Nael Adas has been very helpful when I purchased a 2019 - luguea

Nael Adas has been very helpful when I purchased a 2019 BMW 430i Gran Coup. It has been a very pleasing buying experience. I would recommend him to anyone interested in acquiring a BMW vehicle

Horrendously unprofessional and rude! - Ash

Horrendously unprofessional and rude! We saw a BMW z4 in their inventory that we liked despite living over 100kms away. I contacted them and someone named Marshal responded. I mentioned we live in Oakville but we like this car and want to come to see/test drive the car. I SPECIFICALLY said TEST DRIVE. He says. O problem come. We drove 1.5 hr to get here only to be told you can’t test drive the car! This is a new level of deception and disregard/disrespect for a client!! I also mentioned it to one of their sales manager who also didn’t really seem to care short of some platitudes. If this is how they treat potential clients BEFORE sales, I can only imagine how they would act after they’ve got your money! Also Marshal was extremely dismissive and borderline rude in his manners! I hope someone in this dealership takes a second look at their staff

I bought my first bmw here today. - Scott

I bought my first bmw here today. My folks have bought 3 from there this is why I decided to try a bmw for the first time. Off the start everybody is friendly because obviously they want your business. After that however different story. After purchasing the car and the full service plan and warranty. I was set to get the car yesterday on truth and reconciliation day. So on the day before I got a call from Eric the salesman and was put on speaker phone to talk about bringing my father in for another sale as his 3rd bmw was out of warranty. I said sure I'll bring him in when I pick up the car. I get a call on the day I'm supposed to pick up the car to be told that the ministry was closed for the holiday. You'd think the person that would be in charge of the one job they have would know when holidays are to get ahead of the game or to pick a different day. So needless to sadly the day I pick up y first bmw wasn't going to be registered. They offered to get it with a dealer plate. Wasn't interested until the car was ready. Low and behold I'm looking forward to picking up the car the following day. I get there it's sitting in the showroom ready to go. I sign all the paperwork and am ready to go. Well Alex takes me into the room where it's sitting. I gave it a once over to make sure my request of not using a machine buffer to clean it was honored. Well they did do what I asked for as I was told they'd wash it by hand instead. There wasn't any swirls on the paint between they also didn't even was it. Especially after the car wasn't ready the day before. You'd think if you had an extra day to make sure things are ready. We'll they didnt even wash it. Bug guts still on the hood and windshield. Then I get into the car to get things setup through the app I look in the back seat to see that the interior wasn't touched either nor even vacuumed. Everyone dropped the ball. I walk in the dealership and everyone is in their office on their phones. Nobody looked at the car. It went thru 3 people including the manager and salesman didn't even take the 1 minute to look at the car to redeem themselves on customer service. They all apologized obviously because of their complete incompetence. They offered to take the car and clean it there after I'd already been sitting and waiting for a day because it wasn't ready in the first place. I only got an apology from the manager. The sales guy eric didn't apologize and was to worried about making another sale to the ol man then making sure the customers buying experience was carried out to the fullest. Unfortunately I bought the service and warranty plan an am stuck going back there for warranty work unless I drive to London. We'll thats just not very logical. So I WOULD NOT RECOMMEND ANYONE SPENDING THEIR HARD EARNED DOLLARS AT THIS DEALERSHIP. THEIR PRIORITIES ARE ON MAKING SALES AND NOT CUSTOMER SATISFACTION. COULD YOU IMAGINE NOT GETTING AN APOLOGY FROM THE GUY THAT SELLS YOU THE CAR. THIS SPEAKS VOLUMES. THE ALL MIGHTY DOLLAR DRIVES THE INCENTIVES THEIR AND NOT CUSTOMER SERVICE. NOW I WORRY ABOUT WHAT KIND OF SHENANIGANS WILL HAPPEN IN THE SRRVICE DEPT IF THIS WAS A SIGN TO COME. The worst buying experience of a car at a dealership in my life. xxxx I even had a better experience a used car dealership in London. With no big brand new building and it was clean as a whistle. Very sad. The sadest part is the warranty and service plan I bought was pretty expensive all overhead and NOBODY IN THE SALE OF THE CAR FROM START TO FINISH DID THEIR JOB. xxx ARE WE PAYING FOR. INCOMPETENCE. SAVE YOUR MONEY AND HAART ACHE UNLESS YOU LOVE DISAPPOINTMENT. UGH. THE WORST CAR BUYING EXPERIENCE OF MY LIFE

Unfortunately I cannot rate the service department more - Maxx

Unfortunately I cannot rate the service department more than 2 star.. Bought my X3 and serviced only here. After 7 years when incidentally looked under the hood i reaealized very low level of coolant and even more dangerous intercooler fluid on min level. Despite paying for the 30 or so point check,and oul change service they did nothing never even opened the caps to check fluids. At least you should have told me ! So i know and add it myself. Sadly, Cannot trust this dealership anymore. I paid for your services and you did not did just the basics fluid check. Other BMW owners, be aware!

The Holidays have passed, and my BMW X3 is back home - warrenmeixnerrickenbacker

The Holidays have passed, and my BMW X3 is back home where it belongs. As stated in my previous pre-Christmas evaluation I had an appointment scheduled for fluid/filter/serpentine belt replacement. Unbeknownst to me and certainly not requested, Elite undertook a 55 point inspection for which they charged me and did not refund. This 55 point unrequested inspection indicated specific front end/rear end work was required. when the mechanics list came back to me via my advisor, listed beside every item was a note that my car was unsafe to drive and be on the road until this specified work work was carried out. I brought the mechanics notes to the service advisor's attention, who immediately insisted that I sign a declaration verifying my car was unsafe to drive. I refused and was accused by the advisor of being uncooperative. In order to protect my driver's licence and my insurance, I was left with no alternative but to have the work performed. Between the work I had originally requested and the work that I had no alternative but to have performed, my total bill , two days before Christmas was over $7000. The service Mgr. claims to have given my a break, due to the fuss I caused, by giving me a $2000. discount. During our lengthy discussion, he also asked me if I was a Christian?? He said he would pray for me and my wife. To this day, I do not know how Christianity comes into having ones vehicle serviced, because when my request for service was prepared, nowhere on the work order was a request for spiritual guidance, enlightenment or redemption. If this type of unscrupulous behavior is passed on to a Christian, I shudder to think what level of service service I would have received if I had confessed to being a Jew or a Muslim. From my original work list the transmission was to have fluid and filter changed. This work never did take place. I have made two requests to have the transmission serviced, preferably as a courtesy, I have not heard back and until this final work is performed to my satisfaction, it is my intention to escalate is issue further. WWM

Recently I purchased a new 550E from Budd's with the - dave

Recently I purchased a new 550E from Budd's with the assistance of Lee. From the moment I walked in the service has been exemplary! The sound advice I received allowed me to make an educated and informed decision with no pressure tactics. The entire team has been a pleasure to work with from Rob ( the GM ) to Linh in the office along with many others. A big shout out to Lee who was courteous , knowledgeable , honest and a pleasure to deal with. The detailers also did a phenomenal job preparing my new vehicle in a tight time frame. I must also mention Schalk , their product specialist , who came to my office on a Saturday to give me a thorough lesson in operating my car. There were hiccups as the vehicle had to be transferred from another dealer outside the province and the freight was delayed but, even though it was beyond their control , they handled it expertly and professionally.

Stay away from this dealership. - Unsatisfied and fed up with BMW Autohaus

Stay away from this dealership. Pay attention to the negative reviews. Very unethical business practices.

I have a worst experienced with this service centre. - dan

I have a worst experienced with this service centre. they don't fix the problem but they will blow up parts so that they will replaced it for you and charged customers on their own mistake. they have my car for 2 weeks for not fixing the car. I will not recommend this service centre at all. if I can put minus on the star I would but unfortunately 1 star is the minimum.

I go here for the competent service on my 2007 525 series - Johnny

I go here for the competent service on my 2007 525 series sedan…always excellent!

I was aware this dealership didn't have a great - Quaze22

I was aware this dealership didn't have a great reputation in the past, but I have found it absolutely excellent (I think it has had new ownership since before I dealt with them). Fernando Transmundi has been an absolute pleasure to work with. I've also found their service to be honest and reliable. I had purchased some additional insurance coverage for my leased vehicle, and they took care of a very nasty door ding under that coverage--which was greatly appreciated, bc I didn't even realize it would be covered, and just asked them to price the repair out of curiosity before I took it elsewhere! I'd definitely purchase from them again, as they've been a pleasure.