65 Ontario BMW Service Centres

Professional - from the greeting, service advisors and - B Elliott

Professional - from the greeting, service advisors and mechanics, no up selling for service, quote matches billing, do the complete job the first time, car is always ready when they say it will be

I am so glad to have my new car in this place, very nice - Lin

I am so glad to have my new car in this place, very nice service!

Great car, beautiful showroom, excellent product line & - Exokoi

Great car, beautiful showroom, excellent product line & variety of models, very knowledgeable/ courteous & helpful staff, fair pricing, quick/ efficient service, car wash after service, concerned with extreme customer satisfaction

I had an incredible experience today at BMW Aurora, all - siavash

I had an incredible experience today at BMW Aurora, all thanks to their exceptional service manager, John. I was there with my 6-month-old baby, and John's hospitality truly stood out. He noticed I was managing things alone and went above and beyond to make us comfortable. He kindly offered me his quiet office so I could put my baby to sleep and even brought me water. These small gestures may not seem like much, but they made a world of difference for me as a parent juggling a visit to the service center. It's rare to come across someone who genuinely cares about their customers' comfort and well-being the way John does. His kindness and thoughtfulness didn’t go unnoticed, and I want to express my gratitude and admiration for his exceptional service. We need more people like John in this world! Thank you, John, for your kindness and care—it truly means a lot. Keep up the amazing work!

Exceeding my expectations everytime. - mcdemo62

Exceeding my expectations everytime. Amazing dealership with a good team of professional people that listen and care. Not your average bmw dealership. Above and beyond. I’ve had 4 brand new bmws From the dealership. 330, 525,M4 2 door and anX2M we have dealt with autohaus in Toronto , nightmare , Toronto bmw excellent! Grand river bmw. Fantastic! And the best for last Kingston BMW.

Great service: Prompt response to requests, repairs done - maria

Great service: Prompt response to requests, repairs done with careful attention to detail and finished on time ,clear easy-to-understand reports, car returned clean, shuttle service. The fact that Otto's is family-owned shows in the way Service staff interact with BMW owners. At Otto's, Customer Service is elevated to Customer Care.

Awesome dealership from sales to service. - fatima230

Awesome dealership from sales to service. Always a great experience. Will always return to this dealership.

efficient , timely , knowledgeable , courteous , helpful - Valter

efficient , timely , knowledgeable , courteous , helpful , they provide overall excellent service , and are polite and responsive

This is a decent and good dealership. - vdeluca

This is a decent and good dealership. They make occasional mistakes like all dealerships which is only human. The negative issues relate to the increasing problems with the vehicles that are being produced by BMW and the prices that they expect to charge for them as well as the very expensive replacement parts.

Dealership has taken care of my vehicles for over 12 - frank

Dealership has taken care of my vehicles for over 12 years. I have had the same rep (Lee) throughout this term. Excellent customer service. Pfaff BMW has taken care of my needs and this is key to me.

Service management staff needs to improve in - HL

Service management staff needs to improve in communicating with loyalty customer. I was yelled at on the phone for a mistake by other BMW dealer which I didn't know until I was told at the time. I believe I was treated unfair and unprofessional by the service management staff at this BMW London. I was very upset and sad for several days after the incident.

Great service department, very professional and included - michael.weinerich

Great service department, very professional and included all amenities to make the experience as pleasant as possible.

Top notch experience and service at BMW Toronto. - Bart Bialasik

Top notch experience and service at BMW Toronto. Best there is in the area. Always leave there with a smile and appreciation for the fine craft. Beautiful vehicles that reflect the owner. One that appreciates class, performance, and top service.

I highly recommend White Oaks Collision Centre for all - 2009 Caddy

I highly recommend White Oaks Collision Centre for all body work on your vehicle. Ask for Jordan Reed, he’s great, polite and most accommodating. Their staff is efficient and do great work. I highly recommend this company if you want an A1 job done.

I will say I was pleasantly surprised with the customer - Kathy

I will say I was pleasantly surprised with the customer service of all the staff that I encountered at your dealership, both in the day I had service as well as the day I came in to ask questions at the front desk. Everyone was professional , helpful and friendly, with myself, fellow staff and other clients. It seems like you have a wonderful team that cares for one another The service itself seems fine, and what needed doing was done in a timely manor. My only disappointment is that my car still randomly speaks in Mandarin. Thankfully Tristan heard it too and I’m not the crazy car lady. He set every thing to English and it still happened, so as per his instructions, I’m trying to identify a pattern so it can be investigated further.

Great customer service as always at this branch! - BV66CDT

Great customer service as always at this branch! Yesterday I found out that I lost my anti -theft key from the wheels and I called the dealer where usually do my repair. Reach out directly service manager , Mr.Gordie Tam ,my problem was solved right the way ,himself help me with a spare key and wrench and fixed my wheels. Thank you Mr. Tam !

Stay away from this dealership and stay away from BMW. - alarm4y

Stay away from this dealership and stay away from BMW. I came here for a recall on my airbags. They replace the driver side but the passenger side they said that there’s a splice they wanted to charge me $825. Blaming me for touching the passenger airbag. I never touched the airbag crooks. Nothing else.

I have been dealing with this dealership for many years... - Gl-59

I have been dealing with this dealership for many years now and I own four BMWs. This place has the best service I can think of. They know the cars very well and have looked after my family and me very well. The service advisors know their cars very well and parts are usually here the next day. BMW has quite a parts warehouse somewhere in Mississauga

I’m very grateful that I got to meet Lesley livingston - Joefarrugia21

I’m very grateful that I got to meet Lesley livingston she had taken time out of her busy schedule to talk to me about my situation she assured me she was going find a solution and she did after 20 minutes she came back with two solution and said she was going to submit them to bmw after a few days she gave me fantastic results from bmw I’m very grateful for the time and patience Lesley had spent on my dilemma I’ve never had this much attention from any dealership before I’m so thankful that I went to BUDDS BMW and met the team I highly recommend BUDDS BMW to everyone it is truly a amazing dealership And thanks again to Lesley for making my experience joyful