66 Ontario Acura Service Centres

Bought my first Acura TL in 2009 great service had it - tpedro2003

Bought my first Acura TL in 2009 great service had it till 2021, bought the Acura MDX so far great service.

I recently had my snow tires changed over - the service - jjann71

I recently had my snow tires changed over - the service area was clean and proessional and the job was done in less than an hour - right on time! Excellent service.

I recently brought my Acura TLX 2021. Zak did a great... - N.D

I recently brought my Acura TLX 2021. Zak did a great job, got some great offer. Still keeping it touch with him if anything and helps me out ASAP. A+ for Zak

We have been customers of Acura of Hamilton since 2005. - Bob

We have been customers of Acura of Hamilton since 2005.we have always been very pleased with the treatment we received over the years. Wouldn’t go anywhere else. We purchased a new 2022 RDX A-Spec in December 2021. When we arrived for our first service in October we did not recognize a soul. !! ?? It was like we had come to the wrong place. As a long time customer I would like to know what happened to the great staff we so valued. Please get back to us. We feel very disconnected.

Nick the Service Manager took an hour out of his busy day - sheila34293429

Nick the Service Manager took an hour out of his busy day (I saw all the work orders on his desk) to answer all of my old lady questions about the MDX that I recently purchased from Acura of Oakville. Every employee I have now encountered there is as helpful; polite and knowledgeable as the last one that I spoke with:) I have no doubt they will Service my car going forward with care & professionalism.

For the service center, Patrick Rodriguez is not just - DX

For the service center, Patrick Rodriguez is not just amazing, but he is phenomenal! Right after the valet immediately helped me with signing me in, Patrick took over and was courteous, professional, knowledgeable and efficient. Super friendly guy; the kind you want to go have a beer with! Also the oil change was in great time, especially considering it was a busy day, and the car was washed which was a nice touch. The customer waiting area was also well set up, with snacks and refreshments. Hats off to the whole team at Acura Thornhill for superb customer service and with a friendly smile to make the day! (Demetrius)

Service is great, Gerri really knows her stuff! - greendiane513

Service is great, Gerri really knows her stuff! You need to clone her because one of her just isn’t enough! I would highly recommend Acura on Brant.

My initial introduction to Pickering Acura involved a - TW

My initial introduction to Pickering Acura involved a sales associate named Ian. At the time we met, I wasn’t sure if I was ready to pull the trigger on a car sale because we were living in unfamiliar times – Covid. Ian was far from aggressive. In fact, it was his patience that led to me to my purchase. During the sales process, I was encouraged to take advantage of the extended warranty, which made sense to accept at the time because the environment we were all experiencing. I have to say, it was a decision I far from regret. Fast forward to today. The extended warranty has helped me address service issues that no one could have predicted. Recalls are to be expected but when it comes to high valued purchases such as a car, warranties are often a blessing. I’ve had to bring my car in for service work, which have caused personal inconveniences. However, with employees such as the service manager Don along with Sohail, Arash and Emily, my service experiences have met expectations and more. The service desk has gone above and beyond. They are empathetic, knowledgeable, and patient. You can train employees on policies and procedures, but kindness and likeability are not attributes that apply to just anyone. Given my overall sales and service experience with Pickering Acura, there is NO doubt in my mind that when I’m ready for an upgrade, this location will be my go-to Acura Dealership.

I would like to thank Ali Qureshi for his assistance in - lucille.tomblin

I would like to thank Ali Qureshi for his assistance in the tire/rim road hazard warranty extension. He was quick to respond to my emails & answered all my questions. Even though I do not live close to Sherway Acura, I would definitely recommend this dealership. I found the staff to be very helpful. Thanks from Lucille

Great service - jvanderzyde

Always straight forward and honest. I have had these guys service my vehicles for over 10 years, and they always try to do a good honest job.

Unprofessional, untrustworthy, dishonest, and a complete - Bibi

Unprofessional, untrustworthy, dishonest, and a complete waste of time. Avoid this dealership at all costs!