On Friday June 27th, 2025, I drove my Audi A3 TDI to Audi - v.wboss
On Friday June 27th, 2025, I drove my Audi A3 TDI to Audi Windsor for a routine Oil Change and complimentary multi-point inspection. I enquired as to the cost of an oil change and was advised, that cost would be $319 plus tax, so a total cost of roughly $400. I was advised that all Audi dealerships operate individually. I spoke to the service consultant, that I have paid $285 for an oil change at Audi Brampton. I was also told, because my Audi A3 TDI has high mileage, the cost of an oil change is higher. my car is not in a state of poor condition, where it is unsafe for the road, yet as a Audi driver, the mileage on my vehicle has an impact on the cost of a routine oil change. At this point I advised the Service Consultant that I no longer want the oil change and to pull my vehicle out of the service bay. I also advised the Service Department, to delete my personal information from their system, as I will no longer, bring my car in for any type of servicing. I would rather have my car towed to Brampton Audi or driven there. The feeling that I had was that some dealerships prioritize profit over customer satisfaction.
Read More