I had an issue with my Kia Soul 2020 that seemed to come - linda.aljokhadar
I had an issue with my Kia Soul 2020 that seemed to come out of the blue and I had it towed to the dealership. Chris McIsaac was the one to handle my file and kept me up to date with everything that was going on. He even handled my incessant calling when I did not hear any updates with politeness and courtesy, completely understanding how panicked I was and where I was coming from. It turned out to be a warranty issue and there were missteps on my part that caused the issue to get complicated. Chris was there with me the whole time, kept the communication going, and kept rallying and advocating for me. I really appreciate him and would not have been able to go the two months without my vehicle without him and his support. You have an amazing employee with great customer service and I hope that this is recognized.
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