6 Newfoundland and Labrador Ram Dealers

In June, 2025, I purchased a used 2017 Chevrolet - mimicobooks

In June, 2025, I purchased a used 2017 Chevrolet Equinox from Lakeview Chrysler handled by their used car sales conman Roland Gallant. I purchased the vehicle on June 19 for $18, 919.10. Several days after this I happened to visit my nephew who has been a master mechanic for about 25 years. We hoisted the vehicle on the hoist in his personal garage and he immediately informed me that the vehicle should not have passed a Motor Vehicle Inspection due to extensive and extreme rust running the length of both rocker panels, seriously compromising the vehicle's structure. Subsequently I ordered a Motor Vehicle Inspection at a local independent garage in Lewisporte: their mechanic informed me that he would not have passed the vehicle for registration for several reasons, primarily the structural rust. I also had another MVI performed at Canadian Tire in Lewisporte. This MVI failed this 8-year old vehicle for seven different issues, six of which are repairable for maybe $2,000.-2,500 in total, and states the same major flaws although in a more detailed manner including “body rocker panels on vehicle completely gone---cannot hold weight of vehicle and was covered up with a small layer metal on the outside---there is large hole in body structure frame on rear driver side---NOT passable on safety inspection”. Coincidentally, his wording is almost exactly the same as one of Lakeview's own mechanics as in an internal Lakeview Chrysler Service Order for this vehicle: “found rockers on right and left side to be weak and not able to stand lifting of vehicle”. This unknown mechanic should have failed this vehicle on the spot and consigned it to the scrap heap as being unsafe and unroadworthy, and if not him, his seriously incompetent and negligent direct supervisor, Service Manager Steve Snook, should have had their General manager Kevin Dickey have the vehicle taken from Lakeview's inventory and scrapped. That they did not, but sold this vehicle represented on their own website and on AutoTrade as fully inspected, safe and roadworthy, is at a minimum grossly negligent and very probably criminal. Dickey absolutely refused a full refund when I finally tracked him down at Lakeview. Steve Snook is incompetent and negligent, their sales conman Roland Gallant was complicit in this misrepresentation, and then sold the vehicle knowing this, thus committing commercial fraud. And as every Newfoundlander knows, a fish rots from the head, and the head of Lakeview Chrysler is Kevin Dickey, firmly in control of every employee there. This is not a victimless crime; I am the victim, currently suffering severe emotional and mental stress caused by this company's reckless and fraudulent actions and will cause me extreme financial hardship unless I am able to obtain a a full refund for this defective vehicle, and at my age of 74, and on a poverty level fixed income, I would never be able to recover.. James Coffin Lewisporte contact me for more details at: mimicobooks@hotmail.com

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Basic warranty bring it in for software update the cars - Snoopy5858

Basic warranty bring it in for software update the cars less than 3 years old falling apart bought from them made in Italy

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By far worst customer service I have ever had. - NW91

By far worst customer service I have ever had. No return calls or emails. Woudl not recommend to anyone.

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Worst dealership ever - RobynB

In the process of dealing with an issue 2 months after I bought my vehicle. Being told that my loan wasn’t done properly and I need to return my vehicle because of an error on their part. The finance person I was dealing with was fine to deal with however he was just the middle man aa he was being told something by the general manager and then calling me then going back to the GM and so on. So I thought it made more sense to cut out the middle man and go directly to the GM. I have to say, I have never in my life dealt with someone so rude and unprofessional in my life. He constantly downgraded me and made it out that I did something wrong when in fact is was a mess up by his dealership. I tried to work something out with him and just got shut down because it wasn’t exactly what he said. He kept cutting me off and wouldn’t let me speak at all. If you can not control your anger maybe you shouldn’t be running a business! I would recommend you stay as far away from this place as possible!

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Platinum sheild Protection module - JeffNf

Brought vehicle to the dealer to get platinum shield protection module checked as light was not on. They checked the issue and said the module needs to be replaced. It could not be done that day because it had to be approved by the manufacturer of the module. I live 500 kms from dealer and when I purchased the vehicle I was told there is a local garage in my community that does minor warranty repair for them. Asked if they could send module out and get local garage to install. Service manager said this cannot be done because the local garage has never installed one and pictures would need to be taken. The work involved consists of plugging the module in to an electrical plug and mounting on a strip of Velcro. Doesn't get much minor than that. In regard to pictures I would think this could be done by almost anyone. This is the second one I had to get replaced in 5 years and the dealer installed and checked the wiring twice now. will not purchase here again.

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