3 Newfoundland and Labrador Ford Dealers

This delership is a return Lincoln customer repellant. - Reckoner

This delership is a return Lincoln customer repellant. Such contempt for customers. They don't offer to pick up customers, they don't offer loaner vehicles, have dishonest service staff and do poor servicing.

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Awful service - Thelma

On August 11 2017 I took my 2016 Ford Fusion to Marystown Ford with what turn out to be a cylinder head gasket gone now over a month later I still have no car ...they have given me every excuse in tha book why my car is not repaired....the car is schedule to go in tomorrow to be done...I'm waiting until noon tomorrow to she if the car is in if not my first stop is to the bank to stop payment on her and then I will be speaking to the media....this is the worst customer service I have ever encounter

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Lied to my wife - Brad12345

Brought my wife's car to the service centre in Marystown cause it would not start. Made an appointment for 3 weeks after but left the car at the dealer incase they had an opening. 3 weeks passed and so did the appointment and never heard anything. So another week passed and my wife decided to call and check on her car. The service guy lied to her and told her the car was in the garage that day and moved back outside because something came up. I went to the dealer to check on the car and it was not moved from where I left it. We decided to leave it for another week, but still nothing. The car wasn't moved from where I put it. I had the car towed to a dealer in St. John's, which is 3 hours away. They put it in the garage immediately and in 4 hours had the problem solved. 2 weeks later I got a call from the Marystown dealer saying that we owe them for a bill. The service is absolutely non existent and they wanted to charge us for nothing.

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