8 New Brunswick Hyundai Service Centres

Toujours reçu un bon services rapide et fiable avec - royshan2000

Toujours reçu un bon services rapide et fiable avec Martin ou Robert de chez Hyundai Bathurst.

This was my first review and after five years I am going - Insulted and Done with Fredericton Hyundai

This was my first review and after five years I am going to share what I have learned and my opinion has massively changed, I have purchased four vehicles from this dealership since 2020 and all were over $30,000.... This was my original review. "I am so glad I am a Hyundai owner with the best customer experience at Fredericton Hyundai! Nothing like the Elantra." Now, Fredericton Hyundai is being run by humans that just wont listen even if you can get them on the phone because no one will answer and after someone does the persons voice sounds like a hacking smoker and no matter if you say good morning and thank you doesnt say a thing but click is all you hear. It takes less time to get ready and drive 35 minutes to finally get to talk with someone face to face...you can try calling all day and nothing. The staff turn around has been insane the last 5 years and consistent service or familiarity has been non existent. The manager is always in a meeting and will defend his workers to the fullest extent and argue that you are the problem and mean for complaining even though he was reapededly told the customer service that I have recieved is deplorable and I am allowed to voice my displeasure and I upon explaining my displeasure with his staff and I could articulate that the only few people thats keeping me at the business, his two service staff that you meet and a few nice mechanics that have shook my hand...thats when he got really defensive, started talking over me and wont have me talking bluntly about his deplorable staff that he continues to defend because I was making a valid complaint and instead of maybe having a little meeting on efficiency and polietness comunicating to current and future customers to staff because I have been a faithful customer, always polite and I even brought in a dozen muffins every single time I came in for service to express my thanks and when they make me sit in a chair for 6hrs+ I get to talk openly with other customers about their service experience...no one is happy, actually really grumpy now and seriously considering leaving at the earliest availability and is completely fed up with being nickle and dimed, $20 to change an air filter and the vehicles are parts eaters, timing chain, guides were toast after 15K and they didnt change the rattling metal on metal sound for 15K so no telling how much metal dust went through the motor and that same issue happened to two other vehicles I know about, friends. I have witnessed so many arguments with staff not doing their jobs with customers valid complaining about every single part of the business, if they knew it was going to be this bad they never would have switched brands everyone of them said 30-70 year olds same thing, fed up. The business would collapse if they lost their two current service staff for just one week, they are the face of his business and are so close to closure, once the tariffs take effect no one will buy a $50,000 Base model Tucson and their done. Finally after trying to get just the fluids changed because it is recommended service for over $2000 on a vehicle that has 59K on it, just spent $873 on it for only spring maintenance and now they want my blood and plasma....and there is absolutely no way to change the transmission oil filter in a '23 Tucson and they expect you to regularly flush the transmission fluid at a high cost and you think your good but they didnt change the filter which will cost you more in fuel and the extra heat generated in the transmission from having a clogged filter WILL destroy a $11,000 transmission....try not changing your engine oil filter and only the oil and see what happens to your motor. Massive headache...the service manager has been there for 7 weeks and knows it all already has done nothing to progress the purchase of shop equipment required to perform a simple service and that GAP products that I paid for but for some reason they lost the contract.

Excellent, fast efficient service. - heatherl.lyons

Excellent, fast efficient service. A car wash at the end. Great service, very prompt! Nice

Sélectionner une langue▼ Ce que les autres disent Tres - mauduf

Sélectionner une langue▼ Ce que les autres disent Tres bon service, tres bel equipe, je recommande une visite pour vous convaincre! Vehicule plus propre apres le... LIRE LA SUITE Très bon service avec du personnel très qualifier et très humain. Un expérience très satisfaisante

They lied about work done on warranty repairs, after 3rd - Terry

They lied about work done on warranty repairs, after 3rd visit I asked for paper copy of work done and was told that this was first visit for this repair and I had nothing on file. Would never buy from anything Rallye Motors again, buyer beware.

The service advisor was friendly and knowledgeable and - portworker1

The service advisor was friendly and knowledgeable and was very attentive. It was also nice to get the car back cleaner than it went in.