8 New Brunswick Hyundai Dealers

We purchased our Hyundai Palisade in 2021 and had a great - Lily

We purchased our Hyundai Palisade in 2021 and had a great buying experience with Paul, who unfortunately is no longer with the dealership. At the time of purchase, we also bought the additional protection package for the leather seats. Since our seats are light gray, I specifically asked if I could bring the vehicle in whenever they needed cleaning, and I was told yes. Unfortunately, when I did bring the vehicle in, I often had to explain what the coverage included because the staff didn't seem to know about the protection plan. They cleaned the seats only a couple of times, but I had to push for the service each time. There were also a few other occasions where I felt disappointed with the customer service. More recently, I brought the Palisade in for the seat belt recall. A couple of weeks later, I noticed that the leather on one of the second-row seats hadn't been reattached properly after the repair. I returned to the dealership and asked to speak with the service manager, Reg. He came out right away, tried to fix the issue himself, and when he couldn't, he immediately called one of the technicians, who had it repaired in about five minutes. Reg was friendly, professional, and had a great sense of humor. He made me feel like my concern mattered and handled the situation very well. Because of Reg, I'm giving the service manager 5 stars. However, my overall experience with the dealership has been mixed, mainly due to the confusion surrounding the leather protection plan and inconsistent customer service over the years. Overall, I would rate the dealership 2 stars, while Reg deserves every bit of the 5-star recognition.

They don't show transparency as once you finalize all the - Gg

They don't show transparency as once you finalize all the deal they don't bother you anymore and other Hyundai dealers even in Fredericton Woodstock xx. John are giving much better deals as compared to them as on the same day someone in my known purchase the same car i purchase and they charge me $6000 more for the same car he got and when I reached them they didn't give me any good response and they said it could be because of the daily promotions. Try to avoid them.

We purchased a used EV. - MAP

We purchased a used EV. Our salesperson told us we would get a rebate. They never said with who our how the rebate was determined. As the seller, providing a link to or even the name of who provides the rebate would have been extremely appreciated so we could see beforehand if we qualified and not just be told that we would get one, which we didn't. They are the sellers, they have knowledge of the rebate, it would have been nice to know this before the purchase. So incredibly disappointed at the misleading transaction and we won't be going back there.

I bought my pre owned Hyundai Elentra sport in April - manondoucet7

I bought my pre owned Hyundai Elentra sport in April 2023. I started having problems witth the performance in June 2023, witch resulted in a coil replacement and a oil change. The car was running good until April 2024. Brought the car to be looked at and have an oil change. The mecanic suggested I bring the car to Bayside Hyundai which I did. I received the news that the engine needed to be replaced. the car had just over 71 000km when I bought it and currently has 72 186km. I requested that the engine be replace and never had a call back with a quote. I contacted Hyundai Canada and I was told nothing could be done. It's been a back fort between Bayside Kia, Bayside Hyundai and Hyundai Canada which I was informed that nothing could be done. It was my first Hyundai and I can guarantee it will be my last. I have been off work since this happend as I need a dependable vehicule. Now I'm left with car payments on a car that I can't drive. Now I have to consider quiting my job or file for brankruptcy I becaude I can't afford 2 car payments. My experience with my Hyundai Elentra was far from a good one and I surely will not recommend anyone to buy a Hyundai. This has caused me nothing but stress and fustration. How can this happen when the maintenance was always done on this vehicule. No solutions was ever offered by Bayside Hyundai or Hyundai Canada. This has been nothing but a nightmare and I'm beyond fustrated. I'm at a point where I want to go publicitly in order to prevent this from happening to someone else. A very unsatisfied and fustrated customer

Best place to buy a new car or suv ! - marcel_cote

Best place to buy a new car or suv ! I recommend this place to everyone

Wonderful customer service, welcoming in every way, felt - tofast1960

Wonderful customer service, welcoming in every way, felt comfortable from the moment I came to the lot!

Excellent, fast efficient service. - heatherl.lyons

Excellent, fast efficient service. A car wash at the end. Great service, very prompt! Nice

Du moment que j'ai acheté ma voiture jusqu'au service - vbosse_c

Du moment que j'ai acheté ma voiture jusqu'au service après vente, on à toujours bien pris soins de moi chez Hyundai Grand-Sault. Le service est excellent et les employés sont très efficaces!