We purchased a 24' Wilderness Camper from this... - stinger91
We purchased a 24' Wilderness Camper from this dealership in 2008. We have had numerous problems since then that required contacting the Service/Parts Dept. The assistance we received was deplorable and we would call it the non-existent service, once you have bought the item, you can expect no service at all. From the start, here is a brief description of our problems with this camper: handle missing for antenna, T.V., radio, remote, etc. never worked properly from the start, leaking and eventually replaced skylight over shower. All these items were not covered under warranty and we paid for them. On our first long trip we had numerous repetitive problems with the tires that we also had to eventually replace upon return at a substantial cost of $448.00. Any attempt to obtain information about the so-called "tire warranty" was a complete exercise in futility, both with the dealership and with the company in the U.S. which supposedly was the manufacturer of these tires. They had never heard of the tires or anything else connected with them being on the camper we purchased. We firmly believe that the dealership replaced whatever tires this camper came with originally, along with other parts and pieces, with cheap junk!! Our latest experience was this past week upon returning from a trip west. We came home with a broken spring - and have been trying to find a replacement. Went to a machine shop, phoned 2 parts stores here in town, as well as the dealership in Swan River. Received two negative responses and one parts store here thinks they have found the right one and ordered it for us. As for the dealership where we purchased the camper, we are still awaiting an answer from the Service/Parts Dept. from an Aug. 15 phone call. They seemed very confused as to what the part was for and why we were calling them!!!!!!! We definitely would not buy another thing from this dealership and would not recommend it to anyone.
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