120 British Columbia Used Car Dealers

Bought a car there, they damaged paint and said no - mad as hell

Bought a car there, they damaged paint and said no problem we will take care of it. I got call this morning that they have washed their hands of me after a long goose chase of dealing with people.Brand new 2025 CRV Hybrid with under 10000 kms and extended warrantee, has a paint bubble in door panel from assembly line and scratches in the paint throughout from them washing it. They acknowledged it at time of washing but have tried to pass on to Island Honda in Courtney where I moved too. Tyson Schwarz who hides behind his answering machine is who I dealt with and is a snake in my opinion. I would never ever bye a vehicle let alone have them work on my car after my experience there. Im staring the next part of this xxxxty deal by contacting someone at Honda that can help me , keep you posted.

Professional and showed genuine concern for my vehicle - Mason.keith2

Professional and showed genuine concern for my vehicle maintenance and safety thank you so much

Great place to purchase a vehicle! - juergen.schmode

Great place to purchase a vehicle! Danilo Trombetta was not only personable, but also knowledgeable and very kind. So was his Sales Manager Kevin Endozo, who was able to explain many details with great patience, even though it was a very profitable deal for me, but not for them. Everyone I encountered was very professional, honest, and creating a kind atmosphere, which is fostered by their senior staff esp. their General Sales Manager Jeffrey Nelson. Kudos to the philosophy of Go Motors to create such a positive environment for staff and customer.

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

Great people to deal with 💯🤙🏽 the staff finance dept n - achlacolleen

Great people to deal with 💯🤙🏽 the staff finance dept n service department as well I totally recommend anyone to this dealership 👌🏽

Outstanding customer service! - weinerh

Outstanding customer service! Will continue to use their recommended services for my Kona EV in the future.

Ultimately, BCS car sales did not do well by me. - Marykaylady

Ultimately, BCS car sales did not do well by me. I don’t think I can even justify to give them even one star after what happened. I went to this dealership for a vehicle and decided after a test drive on Tuesday that I would probably want to get this car. The sales person and the finance manager agreed that I could put down a deposit to hold the vehicle for me as I was having to go away for a week the next day. A SOLD sign was placed on the vehicle with my name on it to be sure that it was clear to everyone working there that the vehicle had been spoken for and not be sold to someone else by mistake. Arrangements were made that my parents would be going to the dealership on the next Monday to also test drive the car and check it out for me while I was away which they did. The SOLD sign was again placed back in the window of the vehicle and clearly visible. It was communicated to me and a time confirmed with me by the finance manager on Tuesday that I would return to the dealership on that Thursday in order to purchase the vehicle. On the Thursday morning as I was getting ready to leave I received a message that the sales manager needed to speak to me about something. I called him back as I was on the way to the dealership to purchase the car. To my absolute surprise and absolute disbelief I was told that this vehicle had been sold. Sad to say, IMO, this is very unethical, not good business practice, a waste of my time and effort. Although there is more to add here, I think I’ve made the point of what needs to be said to understand about the disappointing and stressful experience that went down with this dealership and it’s employees that I dealt with. Not impressed!

Go see Francine! - YukonPGers

Being from the Yukon and having a short timeline - Francine was wonderful to deal with. She was friendly, honest and both her and her staff went above and beyond for us. We didn't want to drive home on all-season tires, thus they gave us a stellar deal on top of the line winter tires and then FedExed our tires to the Yukon.... they arrived before we did!

AVOID THIS KIA LOCATION AND ANY DEALERSHIP OWNED BY - Kimberly McKay

AVOID THIS KIA LOCATION AND ANY DEALERSHIP OWNED BY OLYMPIC AUTO GROUP(easily found on Olympic Auto Group website) My main issue was with the sales manager. When I purchased a brand new 2024 Kia Forte in January 2024, I was told I needed to purchase the VIP package(P.S. say no to this if you do end up buying a car here. It is not mandatory but they will fight tooth and nall for you to buy it)which included free car washes, rubber mats, wind visor, shuttle service to and from YVR, 2 week free parking on their lot etc.. My husband brought the car in for a wash, he was told by a service department staff that they don't accept drop ins and next time he needs to book in advance. He calls in to book his next car wash for the same morning, no issues. He called in to book another car wash for the morning but was told they only do car washes between 1pm-6pm so he wasn't able to book anything for the morning. By this time, he is frustrated by all these policies he was never told about at the time of purchase. He's being told by numerous different people, numerous different things on when, how and who to book these car washes. He tried explaining this politely to the main reception. There was an argument and frustrated he hung up. Later that evening, the sales manager calls my husband to tell him he is banned from Kia South and hangs up. I call to speak with him about this and he offers a refund on the package. He then tried to take it back and said I was welcome to bring the car in but my husband wasn't. I said no that's not how this works. My husband drives the car, I have my wn Kia(which we purchased from there and get all our servicing done since 2018. Which BTW we will no longer be doing at this location) I told him I want my money back. He then emails me and says he will go over my file with accounting on the following Monday. I hadn't heard back from him. I waited another week and still no word. I call but he was never available and my emails were ignored. The following week I got a call from the sales manager saying he spoke to someone from Olympic Auto and they will not be issuing a refund. He also said he spoke to an attorney on behalf of Olympic Auto(Um what? Ok.) I asked who he spoke to and if l could speak to them and explain my side. He would not tell me and I haven't spoken to him since. I emailed Olympic Auto. Enter, the regional manager. He's very polite and apologetic at first. He said he personally travelled to Vancouver to deal with this for me. He said he will have a check ready for me to pick up the next day. Basically copy and paste everything I went through with the sales manager and put it here because he is still buying time and keeps giving me excuses "By Monday, by Monday, by Monday". Last I heard, he said he had to put in a request to finance to get the check approved. Now the check is to be issued on the 10th and mailed out but stll nothing. I suggest anyone reading this, not give them any of your time. They don't value their customers. We've been very loyal to them and given them thousands of dollars but they will never see another dime from us. Oh, I almost forgot to mention, the general sales manager was extremely unprofessional to his staff. He was heard yelling at the finance woman who signed our paperwork with us. Super embarrassing and I feel terible for her. I definitely feel I've given them many opportunities. I probably wouldn't have even written this review if they were just honest with their intentions from the beginning. If Kia South or Olympic Auto Group ever decides to make this right by giving me what they already promised numnerous times, I will happily delete this review but until then, here it will stay.

Background: go Kia Richmond listed a 2024 Jetta - Yemen85

Background: go Kia Richmond listed a 2024 Jetta Comfortline. I spoke to sales advisor Jordan. From the time of contact to the time of purchase, he was not your stereotypical car salesman; it was an absolute pleasure to deal with Jordan. Jordan’s personality would allow him to do well in any organization. I decided on a test drive and provided my driver's license, which they took a copy of. Test drove the car and came back the next day to negotiate the sale. I asked Jordan for the copy of my license back, which he provided.  Once I decided to make the purchase, Jordan was busy; that’s where Adrian came in. I said I will wait for Jordan, although Adrian was very persistent, so I concluded the sales agreement with Adrian pending the inspection report. I told Adrian throughout the process that I will be paying in cash. He did say they prefer a bank draft; my response was that I will be paying in cash. Adrian did not say as to how much cash the dealer would take at any time. Adrian asked that I return the photocopy of my driver's license, as it was required for the sale. I stated I’m not required to have a driver's license to buy a car; I’m only required to have a driver's license once and if I decide to register the vehicle.  I stated I do not feel comfortable that the dealer has all my information on file. Adrian stated they keep it in a locked cabinet. Scenario: I take a loan; now you have my banking information and a copy of my driver's license, and you have it locked in a cabinet for someone to break into, and now I have to deal with identity theft. Also, you have my information to sell to third parties. This banter went back and forth, and Adrian was not getting it. Adrian also stated they have to have a copy of my driver's license if they get audited. Then Adrian asked me if I would be willing to finance the vehicle. I stated no, then he asked if I would be willing to finance even a small portion of the vehicle, as they get a kickback. So let me do the math here: I take a loan from the dealer, and I pay interest while they get a kickback. That does not make any financial sense to me. So basically you're telling me that you want me to supplement your paycheck. Now this is where Kimberly Yap Chung gets involved. She comes across friendly, but then when I stand my ground about not providing a copy of my driver's license, which goes back and forth, you can see the demeanour in her face change, and she goes into bully mode. I’m the wrong person to go into bully mode with. I stated if she wanted a copy of my driver's license, I would redact my personal information, as they don’t need my bio information. She states again she needs a copy of my driver's license, then clearly states if she didn’t like the colour of my shirt, she doesn’t have to sell me a vehicle, which I would consider discrimination/profiling. Then she states she will cancel the sales agreement and just leave me sitting there; that’s wonderful customer service. During the process William Zhao business manager gets involved tells me when asked they only take $9000.00 cash, I asked him to show me the policy that states that, he stated it was upstairs, in other words he did not know the policy otherwise I’m assuming he would have produced it. I leave, then get a call from Adrian that he spoke with the corporate office, and they will make an exception about having a copy of my driver's license on file. I told Adrian as I was on the highway I would not be coming back that day. I also called go Kia Vancouver and was told it’s $10000.00 for a cash limit I think I came back the next day or a few days later; Adrian walks right by as if I didn’t exist. Also William finally shows me that cash policy. If you don’t have the policy at least say you will get the information, not it’s upstairs, what does that mean. Kimberly Yap Chung needs discrimination and customer service training. I would not recommend this dealer. Read understand and question before making a purchase

Zero all the way from salesmen to manager all dishonest - Never again

Zero all the way from salesmen to manager all dishonest shound have to pay for something that comes with the car purchase a car with a large lump sum for down-payment and still being treated like xxxx

Deals written on scraps of paper with ambiguous meaning, - hacoah

Deals written on scraps of paper with ambiguous meaning, agreements made and not honored, and the most abusive after-sale pressure to buy a warranty I have ever encountered. I was kept for 3 and a half hours in a small, hot room, seated next to a roaring ventilator while they offered one deal after another and refused to settle the final documents so I could get my vehicle and get the xxxx out of there. Finally, to get them off my back, I called my mechanic who said get the best warranty version because otherwise very little is covered. Salesman said okay here is the best. Turned out, 11 months later, leaky radiator not covered. Warranty is not the best on offer. Dealer response. Too bad. Not our concern. Basically, you signed it, sucker.

I bought a 2016 GMC Canyon off Debbie England. - Debbie England is a scam artist.

I bought a 2016 GMC Canyon off Debbie England. DO NOT go here, they will rip you off. In less than two years of owning this truck I've had to cough up $$10,000 in repairs. One for a new transmission, another for a water pump. I was told I could refinance the truck in a year or so to get a better rate. This was a flat our LIE, she worked in banking for 16 years. I called the number she gave me incase I ever had any questions (I wanted to ask about insurance) and she ignored my calls. Evidently it appears she doesn't even own this dealership anymore? No wonder she was going through a divorce, I hope no other men or customers fall victim to this garbage of a human.

Thanks to Russ for selling the car making the deal… sure - Pieterboss

Thanks to Russ for selling the car making the deal… sure made our experience a good one! Thanks to Darcy for taking his time explaining all the great features of our new 2924 GTI. Caitlyn did her thing with numbers and makes that seamless fun! Oh and thanks to all the Dave’s you know who you are.

I have been buying my trucks from Rivershore Ram for the - trevoralfa

I have been buying my trucks from Rivershore Ram for the past 15 years. They have provided nothing but top quality service, Scotty Mac has been exceptional in his service as a sales rep and I can always count on the service department and Scotty for great after purchase service. Trevor Smith

Excellent service, very friendly staff, the entire - Nasi

Excellent service, very friendly staff, the entire experience was pleasant. Thanks again King of Cars bc and amar

Arrogant and misleading info on pricing. - Lhay258

Arrogant and misleading info on pricing. Treat their customers as if they are dumb and not worth the time of day.

Fast response, great to work with! - Andy Chapman

Went in with a vehicle where the credit was upside down and they still managed to help! Now on the road in a 2018 vehicle! Great staff, excellent service, would use again and again (this is my third deal with them!)

1 Star is too many. - unhappy with Applewood motors

1 Star is too many. Applewood continues to harass us after ripping us off 2+ yrs ago. "new management", "want to make it better"... on and on the lies go. We were loyal to Applewood, bought 3 vehicles. DON'T WASTE YOUR TIME OR MONEY HERE. THEY ARE DISHONEST. BUYER BEWARE, BUYER BEWARE. GO ELSEWHERE

Had a great time working with this company definitely - Chris

Had a great time working with this company definitely recommend it for anyone looking for a vehicle

They epitomize excellent customer service! Darren and... - Rutendo

They epitomize excellent customer service! Darren and Trent are a cheerful and trustworthy team. They picked me up from my house on a Sunday morning with my new car and I drove back to the dealership with them so that I could have a feel of the car before finalizing everything. They perform great due diligence, provide all car history and educate you on the strengths and weaknesses of your car model, ensuring the car is perfect for you!

Pretentious dealership. - allineedisacar

Pretentious dealership. Walk in there if you'd like to be judged about how poor you are. All you get back is a condescending response to your genuine inquiry.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

I cannot say enough about this dealership, especially - Diane

I cannot say enough about this dealership, especially Jimmy for getting me out of my Mazda2 and into a 2017 Audi with less then fair credit! I am beyond thankful and grateful for Jimmy's help and very friendly personality as well as Ken for bringing my new car over to the island right to my door! Great experience all around!

Just recently bought a truck from PG Auto. I live in... - Mike K.

Just recently bought a truck from PG Auto. I live in Manitoba and had to purchase sight unseen. I dealt with Jackson, and he was very helpful. It was tough not being able to test drive and view the truck but Jackson was very helpful and willing to send multiple pictures to help me view all aspects of the truck. I would recommend PG Auto. Truck arrived in Manitoba today and I was very happy with it, no surprises.

Would have rated zero stars, but option not given. - Sharon

Would have rated zero stars, but option not given. I asked sales person, point blank during test drive, why we should not buy this car, and she told us there was no reason why we shouldn’t get it. Within a month of purchase, we discovered that the radiator hosing needed replacing, there were several oil leaks, and the catalytic converter needed replacement. When I brought this up to the manager, he said that we bought the car as is, and it wasn’t his fault. We spent almost four thousand dollars on repairs for a car we were told was good.

when I was out looking for a new vehicle, I was in - moni0248

when I was out looking for a new vehicle, I was in kamloops. We did all the lots tried all the different models, and no did not like anything yet. We went to Volkswagen last and we waited 15 - 20 min for a salesman to come out and help us. We left. We went to Vernon Volkswagen dealership and we got the best service ever. Fred was on us like a duck takes to water! We were very impressed with the car and we bought it. That was in 2022,and for the next 3yrs nothing but superb service..... thank you Fred and Vernon Volkswagon. I'm a VW driver for life!

My recent experience at Hyundai Boundary left me deeply - thanhnguyen.av

My recent experience at Hyundai Boundary left me deeply disheartened. From the moment I interacted with their sales representatives, Omid and Cristiana, it became clear that the path ahead would be rocky. I purchased a demonstration Hyundai Santa Fe 2023 on September 21st, 2024, only to be met with a string of challenges that demanded immediate resolution. One of the primary concerns was regarding the safety inspection and maintenance of the vehicle. Despite assurances of a thorough maintenance check and oil change before my long drive from Vancouver to Prince George, the Carfax report failed to reflect these promises. The dealer presented a maintenance invoice dated August 17, 2024, as proof of inspection, citing a delay in updating the Carfax system. However, to date, this crucial information remains unrecorded. I implored Hyundai Boundary for a clear timeline for rectifying this discrepancy and, if left unaddressed, insisted on the dealership covering the expenses for an independent inspection. Regrettably, my requests have fallen on deaf ears. Moreover, the requirement to purchase an accessory package revealed duplications, as some items i.e. wheel lock, mud gards and ruber mats may have already been installed on the demonstration car. Despite this, the cargo tray specified in the package was missing. After multiple attempts to reach out, Omid's appology and solution was for me to buy the missing cargo tray elsewhere. Regrettably, the reimbursement process remains unfulfilled, even after following the given instructions and submitting the invoice. The evident lack of commitment to fulfilling promises and the disregard for customer concerns have left a bitter taste in my mouth. I earnestly hope that Hyundai Boundary takes swift action to rectify these issues and prioritize customer satisfaction moving forward.

Thomas was instrumental in our purchase. - vjpolo

Thomas was instrumental in our purchase. He answered all our questions, even on follow-up visits. So far we have been very happy with the service we have received from this dealership. We are very satisfied with our Rogue and are slowly learning all of its features. Overall a good experience.

BIG SHOUT OUT TO DAN THE MAN At... - nickyvergara6

BIG SHOUT OUT TO DAN THE MAN At BLUENOSE MOTORS in PARKSVILLE From the minute I drove into the lot , & looked at vehicles for sale , DAN’S experienced eye did not miss a thing 👍 DAN said LET ME SHOW YOU THE CAR YOU ARE TAKING HOME TODAY 👍😱 The exact pristine vehicle he showed me , I did purchase it , as had said DAN THE MAN “ Take it for a drive while I write up the bill of sale 😱👍 You are good Dan the Man & awesome MAKE BLUENOSE MOTORS your # 1 STOP WHEN NEXT LOOKING FOR THAT SPECIAL CAR IN PARKSVILLE BC And say Hi To DAN THE MAN