120 British Columbia Used Car Dealers

Misleading advertising regarding price. - Steve

Misleading advertising regarding price. Then Website promised “we will pay your first payment, you will spin a prize wheel”, etc. I was told they wouldn’t do that. Made me hang around for hours on end. Took over a week before they could give me the car I bought, then was kept waiting for hours..again Then I got endless phone calls a week later as they forgot for me to fill in a form Absolutely useless, and absolute time wasters. Worst car buying experience ever

Went in to dealership to buy a vehicle for our senior - Tvphone604

Went in to dealership to buy a vehicle for our senior parents. Sales manager Philip Britten on duty was horrible and not very nice to 84 year old seniors trying to buy a Rvr. Mgr thought his pricing was best and would not negotiate with seniors. We feel bad for the salesman Manraj Garcha who helped us find the right Rvr vehicle. I hope sales mgr learns more respect for senior’s with family supporting them in purchasing a vehicle. We left dealership over $500 dollar deal and a very rude sales mgr. Be cautious on who and how people are dealt with. Don’t think I would suggest this location to anyone else.

Great place to purchase a vehicle! - juergen.schmode

Great place to purchase a vehicle! Danilo Trombetta was not only personable, but also knowledgeable and very kind. So was his Sales Manager Kevin Endozo, who was able to explain many details with great patience, even though it was a very profitable deal for me, but not for them. Everyone I encountered was very professional, honest, and creating a kind atmosphere, which is fostered by their senior staff esp. their General Sales Manager Jeffrey Nelson. Kudos to the philosophy of Go Motors to create such a positive environment for staff and customer.

Dishonest dealership, charged for a rear brake job that - Ex customer

Dishonest dealership, charged for a rear brake job that was never done, paperwork to prove it..

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

Great people to deal with 💯🤙🏽 the staff finance dept n - achlacolleen

Great people to deal with 💯🤙🏽 the staff finance dept n service department as well I totally recommend anyone to this dealership 👌🏽

Outstanding customer service! - weinerh

Outstanding customer service! Will continue to use their recommended services for my Kona EV in the future.

Ultimately, BCS car sales did not do well by me. - Marykaylady

Ultimately, BCS car sales did not do well by me. I don’t think I can even justify to give them even one star after what happened. I went to this dealership for a vehicle and decided after a test drive on Tuesday that I would probably want to get this car. The sales person and the finance manager agreed that I could put down a deposit to hold the vehicle for me as I was having to go away for a week the next day. A SOLD sign was placed on the vehicle with my name on it to be sure that it was clear to everyone working there that the vehicle had been spoken for and not be sold to someone else by mistake. Arrangements were made that my parents would be going to the dealership on the next Monday to also test drive the car and check it out for me while I was away which they did. The SOLD sign was again placed back in the window of the vehicle and clearly visible. It was communicated to me and a time confirmed with me by the finance manager on Tuesday that I would return to the dealership on that Thursday in order to purchase the vehicle. On the Thursday morning as I was getting ready to leave I received a message that the sales manager needed to speak to me about something. I called him back as I was on the way to the dealership to purchase the car. To my absolute surprise and absolute disbelief I was told that this vehicle had been sold. Sad to say, IMO, this is very unethical, not good business practice, a waste of my time and effort. Although there is more to add here, I think I’ve made the point of what needs to be said to understand about the disappointing and stressful experience that went down with this dealership and it’s employees that I dealt with. Not impressed!

Go see Francine! - YukonPGers

Being from the Yukon and having a short timeline - Francine was wonderful to deal with. She was friendly, honest and both her and her staff went above and beyond for us. We didn't want to drive home on all-season tires, thus they gave us a stellar deal on top of the line winter tires and then FedExed our tires to the Yukon.... they arrived before we did!

Never trade in your car there all the sales managers and - juliapark71

Never trade in your car there all the sales managers and advisors will rip off you. Never deal with anybody there

Zero all the way from salesmen to manager all dishonest - Never again

Zero all the way from salesmen to manager all dishonest shound have to pay for something that comes with the car purchase a car with a large lump sum for down-payment and still being treated like xxxx

Deals written on scraps of paper with ambiguous meaning, - hacoah

Deals written on scraps of paper with ambiguous meaning, agreements made and not honored, and the most abusive after-sale pressure to buy a warranty I have ever encountered. I was kept for 3 and a half hours in a small, hot room, seated next to a roaring ventilator while they offered one deal after another and refused to settle the final documents so I could get my vehicle and get the xxxx out of there. Finally, to get them off my back, I called my mechanic who said get the best warranty version because otherwise very little is covered. Salesman said okay here is the best. Turned out, 11 months later, leaky radiator not covered. Warranty is not the best on offer. Dealer response. Too bad. Not our concern. Basically, you signed it, sucker.

I bought a 2016 GMC Canyon off Debbie England. - Debbie England is a scam artist.

I bought a 2016 GMC Canyon off Debbie England. DO NOT go here, they will rip you off. In less than two years of owning this truck I've had to cough up $$10,000 in repairs. One for a new transmission, another for a water pump. I was told I could refinance the truck in a year or so to get a better rate. This was a flat our LIE, she worked in banking for 16 years. I called the number she gave me incase I ever had any questions (I wanted to ask about insurance) and she ignored my calls. Evidently it appears she doesn't even own this dealership anymore? No wonder she was going through a divorce, I hope no other men or customers fall victim to this garbage of a human.

Thanks to Russ for selling the car making the deal… sure - Pieterboss

Thanks to Russ for selling the car making the deal… sure made our experience a good one! Thanks to Darcy for taking his time explaining all the great features of our new 2924 GTI. Caitlyn did her thing with numbers and makes that seamless fun! Oh and thanks to all the Dave’s you know who you are.

I have been buying my trucks from Rivershore Ram for the - trevoralfa

I have been buying my trucks from Rivershore Ram for the past 15 years. They have provided nothing but top quality service, Scotty Mac has been exceptional in his service as a sales rep and I can always count on the service department and Scotty for great after purchase service. Trevor Smith

Excellent service, very friendly staff, the entire - Nasi

Excellent service, very friendly staff, the entire experience was pleasant. Thanks again King of Cars bc and amar

Arrogant and misleading info on pricing. - Lhay258

Arrogant and misleading info on pricing. Treat their customers as if they are dumb and not worth the time of day.

Fast response, great to work with! - Andy Chapman

Went in with a vehicle where the credit was upside down and they still managed to help! Now on the road in a 2018 vehicle! Great staff, excellent service, would use again and again (this is my third deal with them!)

1 Star is too many. - unhappy with Applewood motors

1 Star is too many. Applewood continues to harass us after ripping us off 2+ yrs ago. "new management", "want to make it better"... on and on the lies go. We were loyal to Applewood, bought 3 vehicles. DON'T WASTE YOUR TIME OR MONEY HERE. THEY ARE DISHONEST. BUYER BEWARE, BUYER BEWARE. GO ELSEWHERE

Had a great time working with this company definitely - Chris

Had a great time working with this company definitely recommend it for anyone looking for a vehicle

They epitomize excellent customer service! Darren and... - Rutendo

They epitomize excellent customer service! Darren and Trent are a cheerful and trustworthy team. They picked me up from my house on a Sunday morning with my new car and I drove back to the dealership with them so that I could have a feel of the car before finalizing everything. They perform great due diligence, provide all car history and educate you on the strengths and weaknesses of your car model, ensuring the car is perfect for you!

Pretentious dealership. - allineedisacar

Pretentious dealership. Walk in there if you'd like to be judged about how poor you are. All you get back is a condescending response to your genuine inquiry.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

I cannot say enough about this dealership, especially - Diane

I cannot say enough about this dealership, especially Jimmy for getting me out of my Mazda2 and into a 2017 Audi with less then fair credit! I am beyond thankful and grateful for Jimmy's help and very friendly personality as well as Ken for bringing my new car over to the island right to my door! Great experience all around!

Just recently bought a truck from PG Auto. I live in... - Mike K.

Just recently bought a truck from PG Auto. I live in Manitoba and had to purchase sight unseen. I dealt with Jackson, and he was very helpful. It was tough not being able to test drive and view the truck but Jackson was very helpful and willing to send multiple pictures to help me view all aspects of the truck. I would recommend PG Auto. Truck arrived in Manitoba today and I was very happy with it, no surprises.

I purchased a 2019 Jaguar F-Pace from Fraser Valley - 2019 Jag major engine failure

I purchased a 2019 Jaguar F-Pace from Fraser Valley Pre-Owned with the written condition that a camshaft sensor issue be repaired prior to delivery. Less than a year later, the engine suffered a catastrophic failure directly related to that 'repair.' The Facts: • Missing Records: The executive team (SVP and GM) have admitted in writing that they have no invoice or record of the mandatory repair they claimed to have performed, citing that their third-party shop 'changed structure.' This is a clear failure of their statutory duty under the Motor Dealer Act. • Lack of Communication: I attempted to report a recurring check engine light numerous times shortly after purchase, but my calls were consistently ignored by the dealership staff. • Misleading Information: Management attempted to frame this as a 'high mileage' issue by misrepresenting my mileage as being over 100k, when the vehicle actually had 89k km. Despite escalating this to the Pioneer Auto Group executive level, they have denied all responsibility and even suggested irregular warranty 'upgrades' to cover the failure after the fact. A formal complaint has been filed with the Vehicle Sales Authority of BC (VSA). I strongly advise any potential buyers to double-check that this dealership actually has physical copies of their service records before signing a contract.

when I was out looking for a new vehicle, I was in - moni0248

when I was out looking for a new vehicle, I was in kamloops. We did all the lots tried all the different models, and no did not like anything yet. We went to Volkswagen last and we waited 15 - 20 min for a salesman to come out and help us. We left. We went to Vernon Volkswagen dealership and we got the best service ever. Fred was on us like a duck takes to water! We were very impressed with the car and we bought it. That was in 2022,and for the next 3yrs nothing but superb service..... thank you Fred and Vernon Volkswagon. I'm a VW driver for life!

Bad services, today I brought my car for service at 2pm. - normanyeung

Bad services, today I brought my car for service at 2pm. Kyle promised me will be ready around 3:30pm. I was waiting until 5:10pm then I asked Tim the services manger, then he get me my car ntil 5:25pm. The car was ready but Kyle did not tell me, he wasted my time for 2 hour. Worst services ever!!!!!

Thomas was instrumental in our purchase. - vjpolo

Thomas was instrumental in our purchase. He answered all our questions, even on follow-up visits. So far we have been very happy with the service we have received from this dealership. We are very satisfied with our Rogue and are slowly learning all of its features. Overall a good experience.

BIG SHOUT OUT TO DAN THE MAN At... - nickyvergara6

BIG SHOUT OUT TO DAN THE MAN At BLUENOSE MOTORS in PARKSVILLE From the minute I drove into the lot , & looked at vehicles for sale , DAN’S experienced eye did not miss a thing 👍 DAN said LET ME SHOW YOU THE CAR YOU ARE TAKING HOME TODAY 👍😱 The exact pristine vehicle he showed me , I did purchase it , as had said DAN THE MAN “ Take it for a drive while I write up the bill of sale 😱👍 You are good Dan the Man & awesome MAKE BLUENOSE MOTORS your # 1 STOP WHEN NEXT LOOKING FOR THAT SPECIAL CAR IN PARKSVILLE BC And say Hi To DAN THE MAN