120 British Columbia Used Car Dealers

Bought a car there, they damaged paint and said no - mad as hell

Bought a car there, they damaged paint and said no problem we will take care of it. I got call this morning that they have washed their hands of me after a long goose chase of dealing with people.Brand new 2025 CRV Hybrid with under 10000 kms and extended warrantee, has a paint bubble in door panel from assembly line and scratches in the paint throughout from them washing it. They acknowledged it at time of washing but have tried to pass on to Island Honda in Courtney where I moved too. Tyson Schwarz who hides behind his answering machine is who I dealt with and is a snake in my opinion. I would never ever bye a vehicle let alone have them work on my car after my experience there. Im staring the next part of this xxxxty deal by contacting someone at Honda that can help me , keep you posted.

Becareful of trading in your car here. - 2001rocky

Becareful of trading in your car here. Canadian black book trade in value valued my car at $17-21k. My car is retailing at $25k. When I inquired about a new Subaru Ascent - we were quoted $8000 on our trade in. Not even close. I went to Open Road Auto Group and received $19k on the same car for a trade in. The sales manager is delusional or taking advantage of the ethnic population in that community. Shame on them! Or perhaps that's how they do business? If so - they should just state that I don't like taking cars in for trade-ins so I have to low ball you instead.

I honestly couldn’t be happier with the service I - shams razouki

I honestly couldn’t be happier with the service I received from Mo. From the moment I pulled in, everyone was so friendly and made me feel taken care of. He took the time to explain everything clearly, gave honest recommendations, and kept me updated the whole way through. A big thank you to the entire team for going above and beyond to make it happen that day and help me purchase my new car. It’s rare these days to find this level of professionalism and genuine care. I’ll definitely be coming back for future service and recommending this dealership to everyone I know.

Great place to purchase a vehicle! - juergen.schmode

Great place to purchase a vehicle! Danilo Trombetta was not only personable, but also knowledgeable and very kind. So was his Sales Manager Kevin Endozo, who was able to explain many details with great patience, even though it was a very profitable deal for me, but not for them. Everyone I encountered was very professional, honest, and creating a kind atmosphere, which is fostered by their senior staff esp. their General Sales Manager Jeffrey Nelson. Kudos to the philosophy of Go Motors to create such a positive environment for staff and customer.

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

Great people to deal with 💯🤙🏽 the staff finance dept n - achlacolleen

Great people to deal with 💯🤙🏽 the staff finance dept n service department as well I totally recommend anyone to this dealership 👌🏽

Outstanding customer service! - weinerh

Outstanding customer service! Will continue to use their recommended services for my Kona EV in the future.

Ultimately, BCS car sales did not do well by me. - Marykaylady

Ultimately, BCS car sales did not do well by me. I don’t think I can even justify to give them even one star after what happened. I went to this dealership for a vehicle and decided after a test drive on Tuesday that I would probably want to get this car. The sales person and the finance manager agreed that I could put down a deposit to hold the vehicle for me as I was having to go away for a week the next day. A SOLD sign was placed on the vehicle with my name on it to be sure that it was clear to everyone working there that the vehicle had been spoken for and not be sold to someone else by mistake. Arrangements were made that my parents would be going to the dealership on the next Monday to also test drive the car and check it out for me while I was away which they did. The SOLD sign was again placed back in the window of the vehicle and clearly visible. It was communicated to me and a time confirmed with me by the finance manager on Tuesday that I would return to the dealership on that Thursday in order to purchase the vehicle. On the Thursday morning as I was getting ready to leave I received a message that the sales manager needed to speak to me about something. I called him back as I was on the way to the dealership to purchase the car. To my absolute surprise and absolute disbelief I was told that this vehicle had been sold. Sad to say, IMO, this is very unethical, not good business practice, a waste of my time and effort. Although there is more to add here, I think I’ve made the point of what needs to be said to understand about the disappointing and stressful experience that went down with this dealership and it’s employees that I dealt with. Not impressed!

Go see Francine! - YukonPGers

Being from the Yukon and having a short timeline - Francine was wonderful to deal with. She was friendly, honest and both her and her staff went above and beyond for us. We didn't want to drive home on all-season tires, thus they gave us a stellar deal on top of the line winter tires and then FedExed our tires to the Yukon.... they arrived before we did!

AVOID THIS KIA LOCATION AND ANY DEALERSHIP OWNED BY - Kimberly McKay

AVOID THIS KIA LOCATION AND ANY DEALERSHIP OWNED BY OLYMPIC AUTO GROUP(easily found on Olympic Auto Group website) My main issue was with the sales manager. When I purchased a brand new 2024 Kia Forte in January 2024, I was told I needed to purchase the VIP package(P.S. say no to this if you do end up buying a car here. It is not mandatory but they will fight tooth and nall for you to buy it)which included free car washes, rubber mats, wind visor, shuttle service to and from YVR, 2 week free parking on their lot etc.. My husband brought the car in for a wash, he was told by a service department staff that they don't accept drop ins and next time he needs to book in advance. He calls in to book his next car wash for the same morning, no issues. He called in to book another car wash for the morning but was told they only do car washes between 1pm-6pm so he wasn't able to book anything for the morning. By this time, he is frustrated by all these policies he was never told about at the time of purchase. He's being told by numerous different people, numerous different things on when, how and who to book these car washes. He tried explaining this politely to the main reception. There was an argument and frustrated he hung up. Later that evening, the sales manager calls my husband to tell him he is banned from Kia South and hangs up. I call to speak with him about this and he offers a refund on the package. He then tried to take it back and said I was welcome to bring the car in but my husband wasn't. I said no that's not how this works. My husband drives the car, I have my wn Kia(which we purchased from there and get all our servicing done since 2018. Which BTW we will no longer be doing at this location) I told him I want my money back. He then emails me and says he will go over my file with accounting on the following Monday. I hadn't heard back from him. I waited another week and still no word. I call but he was never available and my emails were ignored. The following week I got a call from the sales manager saying he spoke to someone from Olympic Auto and they will not be issuing a refund. He also said he spoke to an attorney on behalf of Olympic Auto(Um what? Ok.) I asked who he spoke to and if l could speak to them and explain my side. He would not tell me and I haven't spoken to him since. I emailed Olympic Auto. Enter, the regional manager. He's very polite and apologetic at first. He said he personally travelled to Vancouver to deal with this for me. He said he will have a check ready for me to pick up the next day. Basically copy and paste everything I went through with the sales manager and put it here because he is still buying time and keeps giving me excuses "By Monday, by Monday, by Monday". Last I heard, he said he had to put in a request to finance to get the check approved. Now the check is to be issued on the 10th and mailed out but stll nothing. I suggest anyone reading this, not give them any of your time. They don't value their customers. We've been very loyal to them and given them thousands of dollars but they will never see another dime from us. Oh, I almost forgot to mention, the general sales manager was extremely unprofessional to his staff. He was heard yelling at the finance woman who signed our paperwork with us. Super embarrassing and I feel terible for her. I definitely feel I've given them many opportunities. I probably wouldn't have even written this review if they were just honest with their intentions from the beginning. If Kia South or Olympic Auto Group ever decides to make this right by giving me what they already promised numnerous times, I will happily delete this review but until then, here it will stay.

Sales manager, A. - Dan

Sales manager, A. Encarnacion was very unprofessional, basically told me that if you don’t want the price that I’ll give you there’s the door. Stay away from this dealership.

Purchased an Electric Vehicle in 2023 and the battery was - Working Poor Person.

Purchased an Electric Vehicle in 2023 and the battery was in degradation and did not have a manufacturers warranty. I interesting little caveat they left out during the sale. I had gone to them over 6 times for them to rectify the situation, and was basically told they it is “not our problem!” if you must, purchase your vehicle outright and “steer clear” of this dealership, as they seem to be getting away with this deceitful behaviour repeatedly, as there seems to be accountability for them or recourse for screwed over customers outside of small claims court.

Deals written on scraps of paper with ambiguous meaning, - hacoah

Deals written on scraps of paper with ambiguous meaning, agreements made and not honored, and the most abusive after-sale pressure to buy a warranty I have ever encountered. I was kept for 3 and a half hours in a small, hot room, seated next to a roaring ventilator while they offered one deal after another and refused to settle the final documents so I could get my vehicle and get the xxxx out of there. Finally, to get them off my back, I called my mechanic who said get the best warranty version because otherwise very little is covered. Salesman said okay here is the best. Turned out, 11 months later, leaky radiator not covered. Warranty is not the best on offer. Dealer response. Too bad. Not our concern. Basically, you signed it, sucker.

I bought a 2016 GMC Canyon off Debbie England. - Debbie England is a scam artist.

I bought a 2016 GMC Canyon off Debbie England. DO NOT go here, they will rip you off. In less than two years of owning this truck I've had to cough up $$10,000 in repairs. One for a new transmission, another for a water pump. I was told I could refinance the truck in a year or so to get a better rate. This was a flat our LIE, she worked in banking for 16 years. I called the number she gave me incase I ever had any questions (I wanted to ask about insurance) and she ignored my calls. Evidently it appears she doesn't even own this dealership anymore? No wonder she was going through a divorce, I hope no other men or customers fall victim to this garbage of a human.

I have been buying my trucks from Rivershore Ram for the - trevoralfa

I have been buying my trucks from Rivershore Ram for the past 15 years. They have provided nothing but top quality service, Scotty Mac has been exceptional in his service as a sales rep and I can always count on the service department and Scotty for great after purchase service. Trevor Smith

Excellent service, very friendly staff, the entire - Nasi

Excellent service, very friendly staff, the entire experience was pleasant. Thanks again King of Cars bc and amar

Arrogant and misleading info on pricing. - Lhay258

Arrogant and misleading info on pricing. Treat their customers as if they are dumb and not worth the time of day.

Fast response, great to work with! - Andy Chapman

Went in with a vehicle where the credit was upside down and they still managed to help! Now on the road in a 2018 vehicle! Great staff, excellent service, would use again and again (this is my third deal with them!)

1 Star is too many. - unhappy with Applewood motors

1 Star is too many. Applewood continues to harass us after ripping us off 2+ yrs ago. "new management", "want to make it better"... on and on the lies go. We were loyal to Applewood, bought 3 vehicles. DON'T WASTE YOUR TIME OR MONEY HERE. THEY ARE DISHONEST. BUYER BEWARE, BUYER BEWARE. GO ELSEWHERE

Best experience when I took my Mache in for a glitch fix. - Amrit

Best experience when I took my Mache in for a glitch fix. Sai explained the process and the time it would take. They arranged a Uber ride home from shop and ride back once work completed. It was seamless. When I was waiting to get the results of the diagnostic, Sai came by in waiting area to see if I wanted coffee. Nice touch. Also, they washed my car and cleaned the interior. I am totally impressed and my experience was awesome. When I told my husband, he wanted to drop by and bring then cookies to thank them for taking care of his wife. lol. Thank you Titanium staff, especially Sai.

They epitomize excellent customer service! Darren and... - Rutendo

They epitomize excellent customer service! Darren and Trent are a cheerful and trustworthy team. They picked me up from my house on a Sunday morning with my new car and I drove back to the dealership with them so that I could have a feel of the car before finalizing everything. They perform great due diligence, provide all car history and educate you on the strengths and weaknesses of your car model, ensuring the car is perfect for you!

Pretentious dealership. - allineedisacar

Pretentious dealership. Walk in there if you'd like to be judged about how poor you are. All you get back is a condescending response to your genuine inquiry.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

I cannot say enough about this dealership, especially - Diane

I cannot say enough about this dealership, especially Jimmy for getting me out of my Mazda2 and into a 2017 Audi with less then fair credit! I am beyond thankful and grateful for Jimmy's help and very friendly personality as well as Ken for bringing my new car over to the island right to my door! Great experience all around!

Just recently bought a truck from PG Auto. I live in... - Mike K.

Just recently bought a truck from PG Auto. I live in Manitoba and had to purchase sight unseen. I dealt with Jackson, and he was very helpful. It was tough not being able to test drive and view the truck but Jackson was very helpful and willing to send multiple pictures to help me view all aspects of the truck. I would recommend PG Auto. Truck arrived in Manitoba today and I was very happy with it, no surprises.

I contacted Fraser Valley Preowned as they had a 2017 - Christian S

I contacted Fraser Valley Preowned as they had a 2017 Ford F-150 Limited at an incredible price. I was not particularly interested in a Limited trim as I would have preferred a Lariat plus the colour was white and I preferred black, but at that price it was almost too good to be true. I briefly spoke to Sharma, and informed him that I would like to apply for in-house financing before viewing the vehicle. While I do like motivated sales representatives, I do not like being misled. Sharma wanted a deposit to be transferred online before the end of the day, without even considering my request for in-house financing. This apparently was because of how high the demand was for vehicle at this price, and with all the potential buyers I might miss out of the opportunity to acquire this vehicle. I informed Sharma that there was a Ford dealership that had a near identical vehicle within the same price range that was closer to me in New Westminster rather than all the way out in Abbotsford. Sharma did not consider that I am the type of person who extensively researches vehicles, dealerships and sales techniques before ever dealing with someone. I informed Sharma that he needed to focus on getting me approved for financing and I would not proceed with any type of deposit. I continued to receive text messages, calls and emails from Sharma for an entire week before he finally realized I was no longer interested. If there was anything positive to say about Fraser Valley Preowned is that they are motivated to sell, quick in their response and they update their website regularly. On the downside, they are unprofessional, unethical and uninformed to believe that the public has zero knowledge about sales.

Will not deal with Vernon VW ever, ordered another key - UnseenAcres

Will not deal with Vernon VW ever, ordered another key FOB for my car, they sold me a knock of FOB at VW price of $350. They couldn't get the FOB programmed to work, wanted me to spend another $500. Went to another company and it was done within 30 minutes but I had to put out another $150. Could have ordered the knock off FOB myself off amazon for $100. No gesture of compensation or refund made by the company.

My recent experience at Hyundai Boundary left me deeply - thanhnguyen.av

My recent experience at Hyundai Boundary left me deeply disheartened. From the moment I interacted with their sales representatives, Omid and Cristiana, it became clear that the path ahead would be rocky. I purchased a demonstration Hyundai Santa Fe 2023 on September 21st, 2024, only to be met with a string of challenges that demanded immediate resolution. One of the primary concerns was regarding the safety inspection and maintenance of the vehicle. Despite assurances of a thorough maintenance check and oil change before my long drive from Vancouver to Prince George, the Carfax report failed to reflect these promises. The dealer presented a maintenance invoice dated August 17, 2024, as proof of inspection, citing a delay in updating the Carfax system. However, to date, this crucial information remains unrecorded. I implored Hyundai Boundary for a clear timeline for rectifying this discrepancy and, if left unaddressed, insisted on the dealership covering the expenses for an independent inspection. Regrettably, my requests have fallen on deaf ears. Moreover, the requirement to purchase an accessory package revealed duplications, as some items i.e. wheel lock, mud gards and ruber mats may have already been installed on the demonstration car. Despite this, the cargo tray specified in the package was missing. After multiple attempts to reach out, Omid's appology and solution was for me to buy the missing cargo tray elsewhere. Regrettably, the reimbursement process remains unfulfilled, even after following the given instructions and submitting the invoice. The evident lack of commitment to fulfilling promises and the disregard for customer concerns have left a bitter taste in my mouth. I earnestly hope that Hyundai Boundary takes swift action to rectify these issues and prioritize customer satisfaction moving forward.

Thomas was instrumental in our purchase. - vjpolo

Thomas was instrumental in our purchase. He answered all our questions, even on follow-up visits. So far we have been very happy with the service we have received from this dealership. We are very satisfied with our Rogue and are slowly learning all of its features. Overall a good experience.

BIG SHOUT OUT TO DAN THE MAN At... - nickyvergara6

BIG SHOUT OUT TO DAN THE MAN At BLUENOSE MOTORS in PARKSVILLE From the minute I drove into the lot , & looked at vehicles for sale , DAN’S experienced eye did not miss a thing 👍 DAN said LET ME SHOW YOU THE CAR YOU ARE TAKING HOME TODAY 👍😱 The exact pristine vehicle he showed me , I did purchase it , as had said DAN THE MAN “ Take it for a drive while I write up the bill of sale 😱👍 You are good Dan the Man & awesome MAKE BLUENOSE MOTORS your # 1 STOP WHEN NEXT LOOKING FOR THAT SPECIAL CAR IN PARKSVILLE BC And say Hi To DAN THE MAN