120 British Columbia Used Car Dealers

I had a horrific experience at this dealership that left - ZuleikaRBH

I had a horrific experience at this dealership that left me shaken and in tears. No one should ever have to experience this type of treatment. The staff, especially Tal the GM, feel extremely comfortable making offensive and racist remarks about my appearance. Not only were they offensive but Tal tried to scam me. After I left the dealership distraught, they continued to call and text me attempting to sell me the vehicle “as a nice gesture”, and for the scam price. Completely insulting and ignorant to try to sell me a vehicle after deeply offending me. Reading other reviews, this behaviour and the scamming is sadly a common trend for this staff and dealership. Attached are photos of texts from the dealership confirming the incident. I am now in the process of trading my current Mitsubishi at another dealership for anything other than a Mitsubishi. Do not use this dealership, they will scam you and make offensive racist remarks.

Would absolutely recommend Kamloops Honda, from Lane our - jdtobin567

Would absolutely recommend Kamloops Honda, from Lane our salesman and the rest of staff ,friendly atmosphere .Thank You

Bruce the complimentary shuttle driver is an excellant - delia

Bruce the complimentary shuttle driver is an excellant driver. The hybrid car is also a fantastic experience.

We recently purchased a new Ioniq6 and are happy with our - mmacau

We recently purchased a new Ioniq6 and are happy with our treatment at the dealership. Elliott Gale, in particular, was extremely pleasant and courteous to deal with. He clearly enjoys his work and meeting people. Elliott responded to questions promptly even after delivery of the vehicle.

AVOID THIS KIA LOCATION AND ANY DEALERSHIP OWNED BY - Kimberly McKay

AVOID THIS KIA LOCATION AND ANY DEALERSHIP OWNED BY OLYMPIC AUTO GROUP(easily found on Olympic Auto Group website) My main issue was with the sales manager. When I purchased a brand new 2024 Kia Forte in January 2024, I was told I needed to purchase the VIP package(P.S. say no to this if you do end up buying a car here. It is not mandatory but they will fight tooth and nall for you to buy it)which included free car washes, rubber mats, wind visor, shuttle service to and from YVR, 2 week free parking on their lot etc.. My husband brought the car in for a wash, he was told by a service department staff that they don't accept drop ins and next time he needs to book in advance. He calls in to book his next car wash for the same morning, no issues. He called in to book another car wash for the morning but was told they only do car washes between 1pm-6pm so he wasn't able to book anything for the morning. By this time, he is frustrated by all these policies he was never told about at the time of purchase. He's being told by numerous different people, numerous different things on when, how and who to book these car washes. He tried explaining this politely to the main reception. There was an argument and frustrated he hung up. Later that evening, the sales manager calls my husband to tell him he is banned from Kia South and hangs up. I call to speak with him about this and he offers a refund on the package. He then tried to take it back and said I was welcome to bring the car in but my husband wasn't. I said no that's not how this works. My husband drives the car, I have my wn Kia(which we purchased from there and get all our servicing done since 2018. Which BTW we will no longer be doing at this location) I told him I want my money back. He then emails me and says he will go over my file with accounting on the following Monday. I hadn't heard back from him. I waited another week and still no word. I call but he was never available and my emails were ignored. The following week I got a call from the sales manager saying he spoke to someone from Olympic Auto and they will not be issuing a refund. He also said he spoke to an attorney on behalf of Olympic Auto(Um what? Ok.) I asked who he spoke to and if l could speak to them and explain my side. He would not tell me and I haven't spoken to him since. I emailed Olympic Auto. Enter, the regional manager. He's very polite and apologetic at first. He said he personally travelled to Vancouver to deal with this for me. He said he will have a check ready for me to pick up the next day. Basically copy and paste everything I went through with the sales manager and put it here because he is still buying time and keeps giving me excuses "By Monday, by Monday, by Monday". Last I heard, he said he had to put in a request to finance to get the check approved. Now the check is to be issued on the 10th and mailed out but stll nothing. I suggest anyone reading this, not give them any of your time. They don't value their customers. We've been very loyal to them and given them thousands of dollars but they will never see another dime from us. Oh, I almost forgot to mention, the general sales manager was extremely unprofessional to his staff. He was heard yelling at the finance woman who signed our paperwork with us. Super embarrassing and I feel terible for her. I definitely feel I've given them many opportunities. I probably wouldn't have even written this review if they were just honest with their intentions from the beginning. If Kia South or Olympic Auto Group ever decides to make this right by giving me what they already promised numnerous times, I will happily delete this review but until then, here it will stay.

The sales guy was alright but once they close the sale - Unhappy customer

The sales guy was alright but once they close the sale the aftersale service was horrible. So many underpromises. Was advised they would detail our car (valued at $890???) but it was obviously not done when we were ready to pick up the car. Floor mats were wet and it was clearly not vacuumed and dusty/crusty corners. Fine, they made it sound like we would leave with full tank of gas, this was not the case. The worse part was we were forced to book a service appointment with richmond subaru. We don't live in richmond, their servicing is obviously unreliable with their xxxx detailing - we refused and our sales guy said he would not get paid otherwise...and we can book it then cancel. This made us feel so awkward and uncomfortable. What kind of process is this with the dealership??? Would never recommend this dealership.

This dealership is a scam. - Terrible dealership

This dealership is a scam. Sold me a broken unsafe car and hasn’t helped one bit. If you were affected make sure to report to VSA. This dealership won’t try to help at all. I was sold a Kia stinger with broken rear differential which they couldn’t diagnose themselves. They kept blaming my wheels and almost made me pay for brand new wheels. I’m glad I went to another Kia dealership to get it diagnosed under warranty and now I am getting the rear differential replaced. They just ignore my phone calls now and doesn’t even book me in for service anymore. It’s incredible how some people can have 0 accountability.

Overall service are great especially Richard and Daniel - dadohazel

Overall service are great especially Richard and Daniel who always there to assist us, very kind and helpful.

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

This place is the place to buy a vehicle! Won’t find... - Woodsie

This place is the place to buy a vehicle! Won’t find better people to deal with, always happy staff, very highly recommended!! Make buying a vehicle so simple and do everything they can do to find the vehicle you want. Thanks wood Wheaton and staff for beauty of a new truck!!!

Go see Francine! - YukonPGers

Being from the Yukon and having a short timeline - Francine was wonderful to deal with. She was friendly, honest and both her and her staff went above and beyond for us. We didn't want to drive home on all-season tires, thus they gave us a stellar deal on top of the line winter tires and then FedExed our tires to the Yukon.... they arrived before we did!

I highly recommend Kia Richmond if you are in the market - edrick

I highly recommend Kia Richmond if you are in the market of car. It was a very good and easy purchase experience dealing with this dealership, no pressure at all... I am very happy with my recently purchased SUV.,,,Great Car and Great Deal.......Especial thanks to your team NAV (sales Manager,) Nelson/Jack (salesguy), and most specially Dione (finance) for helping us. Great job guys, keep it up!

Purchased an Electric Vehicle in 2023 and the battery was - Working Poor Person.

Purchased an Electric Vehicle in 2023 and the battery was in degradation and did not have a manufacturers warranty. I interesting little caveat they left out during the sale. I had gone to them over 6 times for them to rectify the situation, and was basically told they it is “not our problem!” if you must, purchase your vehicle outright and “steer clear” of this dealership, as they seem to be getting away with this deceitful behaviour repeatedly, as there seems to be accountability for them or recourse for screwed over customers outside of small claims court.

Least helpful business I have ever dealt with. - cox.jeremy72

Least helpful business I have ever dealt with. First off I has a factory recall on my Dodge 1500 air bag. they did the air bag than charged me $75 to reset the airbag light telling me that the reset wasn't covered by the recall. Pretty sure that was a lie.

I bought a 2016 GMC Canyon off Debbie England. - Debbie England is a scam artist.

I bought a 2016 GMC Canyon off Debbie England. DO NOT go here, they will rip you off. In less than two years of owning this truck I've had to cough up $$10,000 in repairs. One for a new transmission, another for a water pump. I was told I could refinance the truck in a year or so to get a better rate. This was a flat our LIE, she worked in banking for 16 years. I called the number she gave me incase I ever had any questions (I wanted to ask about insurance) and she ignored my calls. Evidently it appears she doesn't even own this dealership anymore? No wonder she was going through a divorce, I hope no other men or customers fall victim to this garbage of a human.

Excellent service, very friendly staff, the entire - Nasi

Excellent service, very friendly staff, the entire experience was pleasant. Thanks again King of Cars bc and amar

Bought a 2016 Hyundai Elantra Sport from them. - karolmrozowska

Bought a 2016 Hyundai Elantra Sport from them. Noticed my engine sounded like a diesel and they told me it was my ac compressor (ac was still working when they told me that) and so I got my ac compressor replaced. $2500 out of my pocket because the insurance they upsold me didn’t cover it. The issue was still there and I took my car back in, they said there was no issue with my car and the noise was normal. I took my car to a second mechanic because I knew something was wrong, 5 minutes into this random mechanic looking at my car he said I need a new engine. At this point I had been in and out of the dealer and so mentally drained because they told me it was my ac compressor, and kept telling me the engine noise was normal (it wasn’t). I asked my partner to go in because I figured they would take a man more serious than me and they mentioned a recall on the hyundai engine in the Elantra I bought. When I got this car I was advised all recalls were completed (example: the trunk latch). They said they would take a picture of my engine and lowe and behold the borescope showed scoring on my engine (see the first picture). I got a replacement engine and all I got for their misdiagnosis and telling me my engine was normal was an apology from Brody. An apology for their errors that costed me time off work, stress, and $2500.00 out of my pocket for a car they had mentioned was reliable. I had driven this car after and mentioned shaking after my engine replacement which they offered me a trade in for my issues. None of the cars they had were cars I wanted and they advised the sales person I spoke to would contact us. They never did. They advised me my car would survive the drive from Nanaimo to Ontario and I believed them. It didn’t. My „new engine” now has the same issue as the engine prior which is in the second picture attached. Less than 2,000kms later and this is the third engine in a car I purchased in June of 2024 which Ben sold me as a reliable car and which the mechanics have advised me would survive the drive back. I have since traded this car in and now I’m suffering the consequences of not only being down $2500 but I also have negative equity as I haven’t even had the car for a year. At the time of purchasing the vehicle I was advised this was a reliable car by Ben who said he wanted his girlfriend to purchase the car. I had to get brand new tires immediately because the tires were cracking, paint was chipping on the hood immediately, and the ac compressor was a misdiagnosis for an engine issue they were very well aware of. The two other hyundai dealerships one in Winnipeg which took the borescope picture in the second photo, as well as another dealer in Ontario were both astonished by the terrible service level I received by Wheaton Hyundai.

Fast response, great to work with! - Andy Chapman

Went in with a vehicle where the credit was upside down and they still managed to help! Now on the road in a 2018 vehicle! Great staff, excellent service, would use again and again (this is my third deal with them!)

1 Star is too many. - unhappy with Applewood motors

1 Star is too many. Applewood continues to harass us after ripping us off 2+ yrs ago. "new management", "want to make it better"... on and on the lies go. We were loyal to Applewood, bought 3 vehicles. DON'T WASTE YOUR TIME OR MONEY HERE. THEY ARE DISHONEST. BUYER BEWARE, BUYER BEWARE. GO ELSEWHERE

Best experience when I took my Mache in for a glitch fix. - Amrit

Best experience when I took my Mache in for a glitch fix. Sai explained the process and the time it would take. They arranged a Uber ride home from shop and ride back once work completed. It was seamless. When I was waiting to get the results of the diagnostic, Sai came by in waiting area to see if I wanted coffee. Nice touch. Also, they washed my car and cleaned the interior. I am totally impressed and my experience was awesome. When I told my husband, he wanted to drop by and bring then cookies to thank them for taking care of his wife. lol. Thank you Titanium staff, especially Sai.

They epitomize excellent customer service! Darren and... - Rutendo

They epitomize excellent customer service! Darren and Trent are a cheerful and trustworthy team. They picked me up from my house on a Sunday morning with my new car and I drove back to the dealership with them so that I could have a feel of the car before finalizing everything. They perform great due diligence, provide all car history and educate you on the strengths and weaknesses of your car model, ensuring the car is perfect for you!

Pretentious dealership. - allineedisacar

Pretentious dealership. Walk in there if you'd like to be judged about how poor you are. All you get back is a condescending response to your genuine inquiry.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

I cannot say enough about this dealership, especially - Diane

I cannot say enough about this dealership, especially Jimmy for getting me out of my Mazda2 and into a 2017 Audi with less then fair credit! I am beyond thankful and grateful for Jimmy's help and very friendly personality as well as Ken for bringing my new car over to the island right to my door! Great experience all around!

Just recently bought a truck from PG Auto. I live in... - Mike K.

Just recently bought a truck from PG Auto. I live in Manitoba and had to purchase sight unseen. I dealt with Jackson, and he was very helpful. It was tough not being able to test drive and view the truck but Jackson was very helpful and willing to send multiple pictures to help me view all aspects of the truck. I would recommend PG Auto. Truck arrived in Manitoba today and I was very happy with it, no surprises.

I contacted Fraser Valley Preowned as they had a 2017 - Christian S

I contacted Fraser Valley Preowned as they had a 2017 Ford F-150 Limited at an incredible price. I was not particularly interested in a Limited trim as I would have preferred a Lariat plus the colour was white and I preferred black, but at that price it was almost too good to be true. I briefly spoke to Sharma, and informed him that I would like to apply for in-house financing before viewing the vehicle. While I do like motivated sales representatives, I do not like being misled. Sharma wanted a deposit to be transferred online before the end of the day, without even considering my request for in-house financing. This apparently was because of how high the demand was for vehicle at this price, and with all the potential buyers I might miss out of the opportunity to acquire this vehicle. I informed Sharma that there was a Ford dealership that had a near identical vehicle within the same price range that was closer to me in New Westminster rather than all the way out in Abbotsford. Sharma did not consider that I am the type of person who extensively researches vehicles, dealerships and sales techniques before ever dealing with someone. I informed Sharma that he needed to focus on getting me approved for financing and I would not proceed with any type of deposit. I continued to receive text messages, calls and emails from Sharma for an entire week before he finally realized I was no longer interested. If there was anything positive to say about Fraser Valley Preowned is that they are motivated to sell, quick in their response and they update their website regularly. On the downside, they are unprofessional, unethical and uninformed to believe that the public has zero knowledge about sales.

Will not deal with Vernon VW ever, ordered another key - UnseenAcres

Will not deal with Vernon VW ever, ordered another key FOB for my car, they sold me a knock of FOB at VW price of $350. They couldn't get the FOB programmed to work, wanted me to spend another $500. Went to another company and it was done within 30 minutes but I had to put out another $150. Could have ordered the knock off FOB myself off amazon for $100. No gesture of compensation or refund made by the company.

My recent experience at Hyundai Boundary left me deeply - thanhnguyen.av

My recent experience at Hyundai Boundary left me deeply disheartened. From the moment I interacted with their sales representatives, Omid and Cristiana, it became clear that the path ahead would be rocky. I purchased a demonstration Hyundai Santa Fe 2023 on September 21st, 2024, only to be met with a string of challenges that demanded immediate resolution. One of the primary concerns was regarding the safety inspection and maintenance of the vehicle. Despite assurances of a thorough maintenance check and oil change before my long drive from Vancouver to Prince George, the Carfax report failed to reflect these promises. The dealer presented a maintenance invoice dated August 17, 2024, as proof of inspection, citing a delay in updating the Carfax system. However, to date, this crucial information remains unrecorded. I implored Hyundai Boundary for a clear timeline for rectifying this discrepancy and, if left unaddressed, insisted on the dealership covering the expenses for an independent inspection. Regrettably, my requests have fallen on deaf ears. Moreover, the requirement to purchase an accessory package revealed duplications, as some items i.e. wheel lock, mud gards and ruber mats may have already been installed on the demonstration car. Despite this, the cargo tray specified in the package was missing. After multiple attempts to reach out, Omid's appology and solution was for me to buy the missing cargo tray elsewhere. Regrettably, the reimbursement process remains unfulfilled, even after following the given instructions and submitting the invoice. The evident lack of commitment to fulfilling promises and the disregard for customer concerns have left a bitter taste in my mouth. I earnestly hope that Hyundai Boundary takes swift action to rectify these issues and prioritize customer satisfaction moving forward.

Brought my truck in for service and the cost was high - wes.morebass

Brought my truck in for service and the cost was high with a list of an additional spending for $6000. After spending $2500 I chose no more work and the truck runs great.

BIG SHOUT OUT TO DAN THE MAN At... - nickyvergara6

BIG SHOUT OUT TO DAN THE MAN At BLUENOSE MOTORS in PARKSVILLE From the minute I drove into the lot , & looked at vehicles for sale , DAN’S experienced eye did not miss a thing 👍 DAN said LET ME SHOW YOU THE CAR YOU ARE TAKING HOME TODAY 👍😱 The exact pristine vehicle he showed me , I did purchase it , as had said DAN THE MAN “ Take it for a drive while I write up the bill of sale 😱👍 You are good Dan the Man & awesome MAKE BLUENOSE MOTORS your # 1 STOP WHEN NEXT LOOKING FOR THAT SPECIAL CAR IN PARKSVILLE BC And say Hi To DAN THE MAN