18 British Columbia INFINITI Service Centres

Brought my 2014 Q7 for repairs. - Victor A

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY!

I have already written a review. - Jeantibb

I have already written a review. Why do I need to repeat myself again when good work does not have to be repeated.

Johnny was very good at looking after my needs. - Joey

Johnny was very good at looking after my needs. Answered all my questions. Very good car wash as well.

Awesome Service Department - hiroanz

The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.

Great service, I would highly recommend this Dealership - art.pike

Great service, I would highly recommend this Dealership and will return for my next service.

This team provides the best dealership service experience - Jsantos

This team provides the best dealership service experience I’ve ever had! You gotta love a company that stands behind their customer!

Don't service or purchase your car here. - Santiago

Don't service or purchase your car here. Technicians when they know that you are going for service and that it's for free because you got it when they had a promo, will not do thorough service. They will not tell you that your car have a problem already and will wait for it to get worse so that on your next visit they'll charge you a lot. Don't make the same mistake like my son did. Let your friends know about this.