39 British Columbia Honda Service Centres

Had a noise issue with my 2019 Ridgeline and brought it - frankypanky

Had a noise issue with my 2019 Ridgeline and brought it in for diagnosis. Chris was a game changer from other service departments I have dealt with. Efficient, knowledgable and easy to deal with. After the problem was identified he provided me with options to accommodate my schedule and budget. Was there a large bill? Yes , but parts and labor are never cheap. Customer service however is indispensable. Thanks Chris.

We just returned from an 8000 km trip to the go of the - Lisa

We just returned from an 8000 km trip to the go of the Baja peninsula and back. Our truck was looking worse for wear and needed a service badly. And then there was the snow. As we crossed the border our first call was to the Honda Way. The very next day the Honda Way found time to service and detail the truck and install our snow tires. Such amazing service. So appreciated.

2016 civic AC under extended Honda Canada warranty, went - Robert

2016 civic AC under extended Honda Canada warranty, went to Van Honda, charged me $60 to diagnose, wanted another $500 as couldn’t remove refrigerant… I paid $60 went to open road Honda next day, no issues, didn’t charge me a penny as diagnosis and repair under warranty, within hours done … so $500 was fraudulent attempt - even asked my local mechanic who had a good laugh and said that’s what they are known for. Tim, service advisor, at Van Honda said they had their best guy on it… their motto is unparalleled service? Yeah, they definitely stand out… as dishonest anddealers. fraudulent. Avoid them at all costs for service and apparently parts too as they are the priciest in town for Honda

Jeff is great. - RP

Jeff is great. Helped us find our second leaf. No pressure & very knowledgeable about the vehicles.

Customer Service Nightmare - Disgusted

Worst customer service imaginable. Had service done on new Honda after four months. Although told it would be covered was asked tp pay for an oil change. When I questioned this the Sales Manager spun on his heel and walked away saying "I don't need this". Incredibly rude ! 19 emails and phone calls to the dealership and Honda Canada and I still haven't received an apology, the only thing I am asking for. This has dragged on for 4.5 months. I have been lied to, ignored, had promises of action broken. Totally unacceptable. This takes in the Customer Service and Mediation Departments at Honda Canada as well. I will never deal with Honda again and I urge you to think twice before dealing with Honda. We were warned about White Rock Honda and choose to ignore the warning. Don't make our mistake.

Good after-sale customer service - Dhruv Desai

Recently went there for oil change for my civic-2016. Low price with excellent customer service including drop-off and pickup services at your convenience