500 British Columbia Bentley/messages Service Centres

these guys honor their works, I like to deal with honest - matthew

these guys honor their works, I like to deal with honest and responsible people, glad that I chose to buy my new rav4 from them. I already left a review earlier for new purchase. This review is for services.

Thank you to Brandon Bare who was prompt in helping me at - Beverley S.

Thank you to Brandon Bare who was prompt in helping me at the counter. His friendly attitude and honesty went a long way in keeping me a loyal customer of Penticton Honda. See you all in the spring!

Quality of customer service was horrible. Service manager... - RL1234

Quality of customer service was horrible. Service manager Dave was very rude and unprofessional, making crude comments to his technicians about me while i was in hearing distance. Will not be returning due to Manager

Toyota Penticton charges 187 dollars for basic oil change - waldemar

Toyota Penticton charges 187 dollars for basic oil change on a brand new Tacoma. I had the same service done at Richmond Toyota and Langley Toyota for 111-118 dollars taxes in. I will not be taking my vehicle to the dealer again as the service agents had nothing to say all he said it is family run business. What has this to do with pricing??? Bad service

The service centre at Porsche Langley is excellent. I was... - sblake

The service centre at Porsche Langley is excellent. I was able to get an immediate appointment. Care was taken to treat my car properly. They did a great job putting the ceramic coating on my paint. Little issues were tended to so I felt like a valued customer. Many thanks to Brian, Ben, Alexis, Kevin and Brad. All of these people worked to give me a great experience and were very professional as they looked after my needs as I traded in my old Porsche, purchased my new one, and had it serviced. What more can you ask for?

Not considerate of your time or your money - Vancouver123

Service department orders wrong parts. They do not call you when they are in. And when you show up with your car they are not ready for you. Small island shop with small island mentality. And they know they are the only Porsche dealer in Victoria so they do not care one way or another.

Once again, outstanding service. - Debbie

Once again, outstanding service. I've never been disappointed with Ford's service department as each time has been fast, courteous and very, very helpful. It really removes the anxiety when you know the work is going to be done professionally and quickly! Thanks Service Dept., you are outstanding!

The service department went above & beyond for us when we - ToyotaMom

The service department went above & beyond for us when we needed them the most. We were very pleased with their attentive nature & how thoughtful they are. We'd highly recommend this location if you're ever in need of service for any make or model in the Quesnel area. Thanks again to their team!

Words experience ever with service, they didn’t fix the... - Carlos

Words experience ever with service, they didn’t fix the noise that my car have, I payed 550 bill and my car wasn’t even washed, I would highly recommend never go to this dealership service !! I’ll never come back here!!

This is the third time I've brought in my car for... - Naomi

This is the third time I've brought in my car for servicing at Richmond Honda. And two of the three times I've come here they've had issues with them and my warranty company, which is third-party I did not purchase through Honda. The first time was getting my rims fixed. They made me pay upfront instead of going through my warranty company, which my warranty company even gave them a walkthrough in how to file a claim through them. My warranty company had to be the one reimbursing me when this could've been all clean and done through just proper research or even a couple calls. The third time I brought my car in for servicing, I was also wanting to fix my flat tire which I was told that it was driven on flat so the wheel itself was wrecked and I needed to replace it with an entirely new wheel. OK, that's fair I said please deal with it through my warranty company because I'm covered. I get a call later in the day to notify me that my claim was denied. That didn't make any sense to me so I called the rep at my warranty company (doing their job for them I suppose), and I was notified that the claim should have been approved and been good to go as I explained the situation to them. The rep then tells me their claims reps are all gone for the day and that she will give me an update on Monday. So I call back to Honda to let them know please leave my car there for the weekend (I dropped it off Friday for servicing). Fast forward to Monday, I was notified by the rep of the warranty company that there was NEVER a claim filed through for my car. Honda had only called in to tell them but NEVER filed a proper claim so of course it was so-called "denied" or never approved because my warranty company never even got a "request" or "claim" for them to even approve??. Great. Next I get a phone-call from Honda to let me know that there were ADDITIONAL issues with my car during the road test (which by the way should have been done FRIDAY, why are you calling me on MONDAY to tell me about it???) but not to worry cause the concern they assume it had is all covered under warranty but they wanted to keep my car for another day. I said No, cause I've personally never heard this so called noise they were talking about. And I couldn't leave my car for another day when I had appointments lined up the next day as I assumed my car would've been good to go by now. My warranty company also had to call Honda to walk them through how to file a claim again and at the end of all this I ended up having to pay for the wheel first and my warranty company to reimburse me AGAIN. The only thing they did right was put my stuff in the back seat back into my trunk for me (as I had moved it from the trunk into the back seats to put the wrecked tire in when I changed it for a spare). Will not be bringing my car here ever again. Unfortunate because when I purchased my car from here the sales team was awesome, cannot say the same for service.

This dealer let me believe their 5 years warranty on - Taylor

This dealer let me believe their 5 years warranty on battery by mail me a letter,but I found it is fade one after my car dead in garage due to battery down. They ate their words like children want protect their only left candy.

They will try to upsell you and tell you things are - laurel

They will try to upsell you and tell you things are needed that aren’t

Always a pleasure to get my vehicle service done by the - Bethany Beattie

Always a pleasure to get my vehicle service done by the service team! Not only service but also the sales team, always helpful with all of my vehicle needs. Thank you for always making me feel like a valued customer!!