16 British Columbia BMW Service Centres

Very friendly dealership. - Harpreet Gill

Very friendly dealership. Service advisor Gene Price is awesome to deal with. Great costumer service and great follow up.

Good service, friendly staff, nice facility. - Blocked403

Good service, friendly staff, nice facility. My concerns have been addressed. My car is clean after each appointment

Very happy with Brian Jessel BMW always well taken care - Leah

Very happy with Brian Jessel BMW always well taken care of. The waiting area is nice and comfortable.

Friendly, helpful and knowledgeable staff service - Erhan

Friendly, helpful and knowledgeable staff service location is good for people who live around downtown

Always efficient and courteous . - Lori

Always efficient and courteous . It has a nice lounge to wait in while your car is being serviced .

Every team member is pleasant and professional- but - CAREYMUNRO

Every team member is pleasant and professional- but Hayden is the best!! He goes out of his way to help and assist his clients.

I AM VERY HAPPY WITH BMW IN KELOWNA. - vicsladen

I AM VERY HAPPY WITH BMW IN KELOWNA. POLITE, ON TIME,INFORMATIVE. AS GOOD AS SPOKANE. MUCH BETTER THAN LANGLEY.

We appreciate the exceptional service provided by Solomon - Shawn E.

We appreciate the exceptional service provided by Solomon at BMW Services. From the moment I stepped into the service department, Solomon exemplified professionalism, expertise, and an unwavering commitment to customer satisfaction. Solomon’s attention to detail and dedication to delivering a truly white-glove experience set him apart. He took the time to thoroughly explain the service process, kept me informed with timely updates, and ensured that every aspect of my experience was seamless and stress-free. His knowledge of BMW vehicles and his ability to anticipate customer needs made me feel confident that my vehicle was in the best hands. Not only did he handle my concerns with efficiency and precision, but he also went above and beyond to make sure I was comfortable and well taken care of. It is rare to find someone who takes such personal pride in their work, and Solomon does so with an outstanding level of professionalism and care. BMW Services should be incredibly proud to have such a dedicated and customer-focused team member. Solomon is truly an asset to the organization, and his level of service reflects the luxury, precision, and excellence that BMW represents. Because of him, I will confidently continue bringing my vehicle to BMW Services and recommending their team to others. Thank you, Solomon, for your exceptional service and dedication—it does not go unnoticed!

Brought my 2014 Q7 for repairs. - Victor A

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY!

Awesome Service Department - hiroanz

The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.