10 British Columbia Mitsubishi Dealers

I was completely satisfied with my service on my car. - Virginia

I was completely satisfied with my service on my car. They also washed it and vacuumed the front which made it look brand new. Thank you Wayne and team for Making me feel taken care of

I recently visited Mitsuhashi (Go Langley) Toyota to - Contactezkundra

I recently visited Mitsuhashi (Go Langley) Toyota to purchase a 2023 Toyota Venza, priced at $41,700. After taking a test drive and liking the car, I was excited to finalize the deal. However, what should have been a smooth experience turned into the worst car-buying experience of my life, thanks to their finance team’s disrespectful and unprofessional behavior. From the start, their approach was demeaning and condescending. They asked intrusive and irrelevant questions like "What do you do for a living?" and "How much do you make per training?"—as if trying to belittle me instead of conducting a professional transaction. When I made an offer for the vehicle, which had been sitting unsold at their dealership for 88 days, they mocked me and accused me of ‘playing games’ instead of engaging in a fair negotiation. When I inquired about the trade-in value of my car, they undervalued it by $2,000, clearly offering an unfair deal. To make matters worse, when discussing interest rates from a competing dealership, they openly acknowledged that customers who agreed to a slightly higher rate were unknowingly allowing the dealership to pocket the extra money. The finance manager’s attitude was the final straw. Instead of handling the situation professionally, he sarcastically said ‘Good luck’ in the most condescending way possible. To top it off, when we left the room, their finance guy literally laughed at us. This is how they treat their customers—with zero respect and complete disregard for the experience they provide. My wife was with me throughout the process, and I can’t even begin to explain how bad and humiliated she must have felt. What should have been an exciting moment for us—buying a new car—was completely ruined by their arrogance and lack of professionalism. I ultimately canceled my deal and will never return to this dealership—no matter what car they sell in the future. If you are considering buying from Mitsuhashi (Go Langley), I strongly urge you to be extremely cautious. They have no problem draining your pockets while making you feel like they’re doing you a favor. If anyone doubts my experience, I encourage you to ask for their sales recording—their actions speak for themselves

Dishonest in every single way possible. - mmmkaypbj

Dishonest in every single way possible. They lie and take advantage of the public selling broken cars to people

I went there to buy a 2023 mitsubishi they had available, - Juan Jaramillo

I went there to buy a 2023 mitsubishi they had available, I made the appointment with Farid, I will say he is a great sales man too bad his partnet JT wasnt. I have bought many cars in Canada and it was the first time that I was asked to pay 2500 to pull up a credit application and on top of that they charge 1500 for a preparation fee in order to have the car ready..xx. I am a loyal Mitsubishi customer for many years but I guess I will be taking my business else where.

Noor was our sales person. - Rudo4272

Noor was our sales person. She was extremely kind and very professional. The location manager was amazing. He gave me an honest assessment for my trade in. If we ever need another vehicle we will be returning to this dealership. We are very happy and highly recommend.

Brandon was very friendly and actually listened to my - Koots

Brandon was very friendly and actually listened to my concerns about my vehicle! Will definitely be back

Service is not Dead. - frecam999

I ordered an accessory by phone for them to order in for me. When it came in they called me the same hour. I dropped by as I was passing and they installed it for me--just good service. Then I said that I had a question for finance, but was asking Parts and Service instead. Kailey said "I don't know, but I'll get an answer for you, sir, right away", and away she went and got my answer! Now THAT'S good service.

Buy a car over the internet??? - sprint900

I found myself in the dubious position of needing to buy a car on-line in June as I was moving back to Vancouver from overseas and had to have wheels ASAP on arrival. The crew at Newtype were very patient with me being extremely cautious about this sized purchase without actually being able to meet them in person. They made all the arrangements required prior to my landing in Vancouver and when I arrived at the dealership everything went very smoothly and I was able to drive off in my new Outlander completely satisfied with the purchase I had made. Great job gentlemen !

Only Care About Getting Your Money11 - Tdirom

They sourced a car for me. Mislead me about included features then told me to spend more money to get features I was told it had, didn't disclose vehicle history to me and lied to the VSA about all of it. Super sketchy dealership. Avoid.

Not happy, somewhat upset. - NotAHappyCamper

I took my old FRS in to try to reduce my payments. I was offered a few test drives and decided on a Lancer of equal value ty trade, which is fine. I liked this car more. They even reduced my payments by a whopping $6/month... Crazy right? The best part though? They added a year to my term, and lied about it, then hid it in the paperwork. So now I'm paying for an extra year THAT'S NOT SAVING ANY MONEY! So now I get to pay nearly 40,000 dollars for a car that's worth 22,000 at best. The sales tactics are pushier than most places, they wouldn't let me leave and guilted me until I put a deposit down. I was in a vulnerable position and was taken advantage of, don't let it happen to you too. Remember guys, you're allowed to say NO. Thanks a lot guys. Don't go here or to the Ford dealer next door, they're operated by the same staff and sold me the FRS previously mentioned for 8,000 more than our original agreement.