9 British Columbia Lincoln Dealers

I am writing to express my disappointment regarding my - Faheemul Huq

I am writing to express my disappointment regarding my recent service experience at your dealership. During my appointment on January 16, 2026, I was informed that several filters needed replacement. Because these parts were not in stock, I was initially scheduled to return on January 30. Furthermore, a tire leak was identified, but the necessary tire protectors were also unavailable. I was later informed, only after my own inquiry on January 28, that these parts had still not arrived. Consequently, my appointment has been rescheduled again to February 13. I am surprised that a Lincoln dealership lacks such common inventory, leading to these significant delays. I am also dissatisfied with the level of service provided by the current Lincoln Concierge, Ms. Sasha. The proactive communication and thoroughness I previously experienced with Ms. Stacy are now absent. Specifically, I was not notified in advance that parts had not arrived, and the vehicle cleaning—both interior and exterior—was of very poor quality. It appears that the standard inspection prior to handing over the vehicle is no longer being performed. Despite noting these issues in a previous survey, I have seen no corrective action. As I am considering a new vehicle soon, the current quality of service makes it difficult for me to remain with this dealership or recommend it to others.

Cole was the greatest . - Sandi

Cole was the greatest ..everyone was helpful but he worked with us with test drives and talking he found the perfect car for us..I would give him a 10 outta 10 you have a great salesman and wonder customer service rep..keep it up Cole..we recommend you to anyone buying a car..thanks for making our desicion so painless..we. love our Bronco

Pavel Ogay was very understanding and made our purchasing - trjensen

Pavel Ogay was very understanding and made our purchasing experience extremely easy. I would highly recommend Pavel Ogay & Cam Clark Ford Richmond!

I am very satisfied with my 2025 ford Escape. - ryanmelliott

I am very satisfied with my 2025 ford Escape. Thanks to the dealership at Lincoln Ford dealership in Langley.

The staff was friendly, courteous and professional. - BR94

The staff was friendly, courteous and professional. They inspected my trade, showed me my new truck, a short test drive and completed the purchasing process in short order.

Took car in for Service. - mcgrandles

Took car in for Service. Both Brad and Nathan were very helpful. Made me feel welcome and wanted to fix my car problems. Problem 80% resolved, but better than the other dealer in Langley. I will take car in to West Coast again when needed. Jim McG.

Outstanding sales help from Frank Pecorelli - - draliciadunlop

Outstanding sales help from Frank Pecorelli - knowledgeable- great man for helping with choices Outstanding finance support from Peter Outstanding service from Nick - went the extra miles unasked Overall the best Buying a New Car experience I’ve ever had I’m thrilled with my new Lincoln Corsair Dr A Dunlop

Over the years we have bought three vehicles from Troy. - bernardienknol

Over the years we have bought three vehicles from Troy. The experience has always been. outstanding as he is a great guy to deal with. We find him very approachable, helpful and honest, and he will go out of his way to help you find exactly what you want and need.

Very happy, thank you Kelowna Ford Lincoln - Jordan

Pat was an exceptional pleasant surprise and one of the best vehicle sales staff I've done business with. My wife and I received amazing service even though we were buying an affordable used truck there was no pressure and we couldn't be happier with our purchase.