52 British Columbia Ford Dealers

I have purchased almost a dozen vehicles from Dave at - Brian Johnson

I have purchased almost a dozen vehicles from Dave at Island Ford, couldn't ask for a better experience.

I would recommend you ask for Dante if you are looking - Cherb

I would recommend you ask for Dante if you are looking for a new or used vehicle. He is very professional and personable

First time customer of Dearborn Ford. - Anne

First time customer of Dearborn Ford. Kourtney was great in keeping me up to date of my service and went through the results in great detail at the end. Thank you!

I took my car for it's first free service and this - staughtonb

I took my car for it's first free service and this dealership was great. There was a TV so while I waited I got to see the Olympics and they were very quick and only took about an hour to get the job done on car.

I am writing to express my disappointment regarding my - Faheemul Huq

I am writing to express my disappointment regarding my recent service experience at your dealership. During my appointment on January 16, 2026, I was informed that several filters needed replacement. Because these parts were not in stock, I was initially scheduled to return on January 30. Furthermore, a tire leak was identified, but the necessary tire protectors were also unavailable. I was later informed, only after my own inquiry on January 28, that these parts had still not arrived. Consequently, my appointment has been rescheduled again to February 13. I am surprised that a Lincoln dealership lacks such common inventory, leading to these significant delays. I am also dissatisfied with the level of service provided by the current Lincoln Concierge, Ms. Sasha. The proactive communication and thoroughness I previously experienced with Ms. Stacy are now absent. Specifically, I was not notified in advance that parts had not arrived, and the vehicle cleaning—both interior and exterior—was of very poor quality. It appears that the standard inspection prior to handing over the vehicle is no longer being performed. Despite noting these issues in a previous survey, I have seen no corrective action. As I am considering a new vehicle soon, the current quality of service makes it difficult for me to remain with this dealership or recommend it to others.

Excellent service and take care of customers needs and - LEEA

Excellent service and take care of customers needs and wants. Very professional on every level. Thanks you sales, finance & service department.

Big thanks to Terry Lauze for his help and dedication in - BOB & LYNDA H

Big thanks to Terry Lauze for his help and dedication in making our purchase of a 2026 escape platinum a stress-free experience. He answered all our questions in a kind patient manner. There was no pressure to buy, no upselling . His goal was to make sure we're happy satisfied customers. The paper work was well organized and Gary made sure we undstood all points before signing anything. Thanks to all staff involved in making this a successful sale/ purchase. Bob & Lynda H

Cole was the greatest . - Sandi

Cole was the greatest ..everyone was helpful but he worked with us with test drives and talking he found the perfect car for us..I would give him a 10 outta 10 you have a great salesman and wonder customer service rep..keep it up Cole..we recommend you to anyone buying a car..thanks for making our desicion so painless..we. love our Bronco

Pavel Ogay was very understanding and made our purchasing - trjensen

Pavel Ogay was very understanding and made our purchasing experience extremely easy. I would highly recommend Pavel Ogay & Cam Clark Ford Richmond!

I am very satisfied with my 2025 ford Escape. - ryanmelliott

I am very satisfied with my 2025 ford Escape. Thanks to the dealership at Lincoln Ford dealership in Langley.

I bought 2024 f150 xlt, i wasnot sure about truck sizes - cheema_agri

I bought 2024 f150 xlt, i wasnot sure about truck sizes there salesman sukh sold me 6.5 ft truck which doesnt fit my garage and he charged way too high price of truck putting extra charges .i checked with other dealer there was way too much difference on price..Pg ford is fraud dealerships .i trusted Their salesman sukh thought he is my community guy but he is fraud..Really unsatisfied with the dealership totally disgusting people .No ethics and values all they want is money , They will suffer..

The staff was friendly, courteous and professional. - BR94

The staff was friendly, courteous and professional. They inspected my trade, showed me my new truck, a short test drive and completed the purchasing process in short order.

Took car in for Service. - mcgrandles

Took car in for Service. Both Brad and Nathan were very helpful. Made me feel welcome and wanted to fix my car problems. Problem 80% resolved, but better than the other dealer in Langley. I will take car in to West Coast again when needed. Jim McG.

Outstanding sales help from Frank Pecorelli - - draliciadunlop

Outstanding sales help from Frank Pecorelli - knowledgeable- great man for helping with choices Outstanding finance support from Peter Outstanding service from Nick - went the extra miles unasked Overall the best Buying a New Car experience I’ve ever had I’m thrilled with my new Lincoln Corsair Dr A Dunlop

The sales rep guy was great and treated us very well. - jdjvillagran

The sales rep guy was great and treated us very well. However, the manager on the other hand was horrible and rude, he even wanted to take advantage of a trade in and gave us a horrible deal. We told them straight away that the car they were trying to sell us was out of our budget and they kept pushing for a sale stating they would make something work for us. However, we come down to the numbers and they wanted to take advantage by lowballing us for our trade in, not to mention that the manager went behind my back and asked my partner what we would accept for the trade in when I had already told him, he was clearly bating for us not to be on the same page. I would honestly not recommend this place, not because of the sales guys, because every sales guy was great, but the manager was super rude, condescending and treated us very poorly. I do not believe that is the way you should conduct a business.

Over the years we have bought three vehicles from Troy. - bernardienknol

Over the years we have bought three vehicles from Troy. The experience has always been. outstanding as he is a great guy to deal with. We find him very approachable, helpful and honest, and he will go out of his way to help you find exactly what you want and need.

Very poor customer service from the service department at - Anonymous

Very poor customer service from the service department at this dealership. I have used this dealership a number of times because they are local to me, and have become very disappointed with the level of service from the staff. The issues I've had to deal with are such as not receiving a call once my car was ready. On one occasion I called a number of times to find out if my car was ready for pickup and was told that someone would call back, which they never did. On another occasion when I had an issue with the transmission control module on my car, I was told that I would have to pay for the part to be replaced. However, the part was still under warranty and was replaced for free from another dealership. Today, I took my car in for a service and the staff were too busy to look away from their computer screens to even acknowledge that a customer was waiting. I was the only customer in the office at the time. When I asked for their opinion on a minor issue, they were quick to say, we need to connect a machine to find the problem and were not even willing to understand or even give their opinion on what the problem may be. The sense I get is that they are just trying to scam money out of their customers at every point. I am very disappointed with the attitude of the service department at this dealership and will not be using them again.

I got my car fixed ( Deer v. - muthersister

I got my car fixed ( Deer v. Trailblazer ) I am so happy with the job the did . Even fixed the rubber that came of my back wheel well . ( Chevy couldn’t be bothered) I was so happy Thanks for the excellent work Corinna W.

I purchased a 2025 Hybrid Maverick from Brown Bros in - Daniel

I purchased a 2025 Hybrid Maverick from Brown Bros in November. Unfortunately, just three days after taking it off the lot, the shifter malfunctioned, leaving the truck undrivable. Since then, the vehicle has been waiting on a replacement part that is currently on backorder. While this situation is obviously unlucky, the lack of communication and support has been disappointing. Ford head office did approve a temporary loaner (a Santa Cruz), but has not replied any follow up emails I've sent. Brown Bros has also offered very little assistance. I never heard back from the sales associate I worked with, and when I contacted management, I was told the issue was entirely out of their hands and that responsibility fell solely on head office. I am actively paying for a truck that I cannot drive, and I would have expected the dealership that sold it to take a more proactive role in supporting me. At the very least, some effort to advocate on my behalf would have gone a long way. I don’t want to portray them negatively, but I do expect a level of service that earns a positive review.

Twice I have been to this dealership for the same reason.... - missrnjen

Twice I have been to this dealership for the same reason. I am severely disappointed with the service. Can’t be trusted. Even called day before to confirm my appointment with the condition they had the part. They said yes and we took the time off to get our 94 Mustang in on time only to hear our part was not in, apparently the part was crushed by the wrecking ball the night before. Any suggestions on another Ford Mustang dealership who can handle a Collector vehicle? Why not go the extra mile and call me before I drive on the lot? And I have to say while the service department is busy and works so hard I am sad to watch the older man who sits on the other side of the wall who orders the parts isn’t helping the service department as he sits in his chair with legs on desk not doing anything until time to go home. I would recommend that the man responsible for ordering the parts get in the pit with his coworkers and have his head around what needs to be done. You would like to see a car wash go with the tap on my credit card.

Had a great time working with this company definitely - Chris

Had a great time working with this company definitely recommend it for anyone looking for a vehicle

I purchased a brand-new Ford Raptor from MSA Ford, and - jg1992

I purchased a brand-new Ford Raptor from MSA Ford, and the entire experience has been a complete disaster. They sold me what was supposed to be a new truck, yet it had a dent that was clearly caused while it was on their lot — and I have the pictures the sales guy sent me before I purchased it that show the dent was already there. When I picked up the truck, it was pouring rain, which conveniently helped hide the damage. It’s becoming painfully obvious that they tried to push the truck onto someone who wouldn’t notice the problem. That alone says everything you need to know about how this dealership operates. Instead of taking responsibility, the sales managers tried to blame the damage on “manufacturing,” which is completely absurd and flat-out dishonest. Anyone with common sense can see this wasn’t a factory defect — it was damage that happened at the dealership, and they just hoped the buyer wouldn’t catch it. The management team was dismissive, evasive, and more focused on avoiding blame than helping a customer who just spent big money on a premium vehicle. For a truck as expensive as a Raptor, the lack of integrity, transparency, and basic professionalism is unbelievable. MSA Ford’s quality control is nonexistent, their management is incompetent, and their customer service is even worse. If you’re considering buying here, inspect every inch of your vehicle in full daylight, because once they’ve got your money, they’ll deny, deflect, and try to pin their mistakes on you or the manufacturer. I’ll never purchase from MSA Ford again. There are plenty of Ford dealerships out there — and almost any of them will treat you better than this place.

Summary of Vehicle Purchase and Subsequent Issues I test - emailmikegee

Summary of Vehicle Purchase and Subsequent Issues I test drove a recently traded-in Chevy Bolt at the Glen Oak Ford dealership (Carson Group) on Veteran Memorial Parkway (Langford, BC). • Initial Test Drive: Salesman Nic was present. I noted a grinding/whirling noise from the front end. Nic assured me the vehicle would go through the shop and all issues would be addressed before the sale. • Initial Deal: I negotiated a purchase agreement with salesman Nick, contingent on the vehicle being fully inspected, repaired, and made roadworthy. • Shop Findings (Pre-Sale): The mechanic's report stated the car needed new brakes, new rotors all around, and two new front tires due to uneven, choppy wear. • Purchase and Immediate Issue: I was assured the repairs were done and purchased the car without a second test drive. Driving home, I heard the original whirling/turbine noise again, which worsened upon acceleration. I also noticed the brakes felt spongy. • Second Inspection (Post-Sale): I contacted Colin, who scheduled a service appointment. The second work order listed a need for two new front tires and a four-wheel alignment, with no mention of the brakes despite them still feeling spongy. • Management Response: Service Advisor Cassidy informed me that management determined the issues were not a safety risk and would not pay for the repairs. My Concerns Regarding Safety and Mechanics. I contacted Nick after I received this response who said he would deal with it. Then never heard back from him again. The core questions that remain are: 1. Reliability of Mechanics: Are the initial mechanic's findings—that the car required new brakes, rotors, and tires—accurate and reliable? 2. Safety Risk: Are new brakes/rotors and severely worn (choppy) front tires not considered a safety hazard? It appears Ford management at this location believes they are not. Conclusion/Warning: Potential buyers should be aware that the management at the Glen Oak Ford dealership on Veteran Memorial Parkway may override their own mechanics' findings regarding necessary safety-related repairs.

Very good buying experience on 2024 Superduty Supercab. - Scooter

Very good buying experience on 2024 Superduty Supercab... This will be the third truck I have bought through Josh who is now a sales manager at Coastal's Vancouver outlet. Very knowledgeable staff with no pressure and the business end was fast with no unnecessary xx I recommend coastal Vancouver and especially Josh.

DONT BUY THEIR SCAMMY INSURANCE AND LOOK UP FIRST - otto6226

DONT BUY THEIR SCAMMY INSURANCE AND LOOK UP FIRST INSURANCE under reviews there are so many people with the exact same complaints as I have.We have dealt with orchard Ford for32 years. I have bought insurance policies after insurance policy from them, for multiple vehicles, this last one cost me 10k, come time for me to claim on my disability insurance and guess what, Orchard ford is on the insurance companies side. Called Trevor and told him the whole story and hes completely agreeing with them, so i will be going to the next step. They not only sell their customer crap insurance that they have no intention on covering if you need it they're, just as bad as the insurance. Thanks for absolutely nothing Trevor, this just cost orchard ford many, many more sales, because none of our family will be dealing with your fraudulent insurance services that you are so blatantly backing. Oh yes, and he claims that they've done nothing, too. We will just see about that. I hope a disability never comes to knock on your door!

Great staff, found me my first brand new truck, it ended - bigblok4

Great staff, found me my first brand new truck, it ended up with a major warranty issue that no one would have foreseen, everyone in service and sales worked really hard to repair and rectify the problem, I ended up with a different truck, deal went smoothly.

Jesse, you went above and beyond for the sale, trade and - R. Kelly

Jesse, you went above and beyond for the sale, trade and all around experience. Thank you so much. We love our new to us Ford Edge, my husband and I are thrilled that you were so great, not pushy & all around a vibe to be around.

Very happy, thank you Kelowna Ford Lincoln - Jordan

Pat was an exceptional pleasant surprise and one of the best vehicle sales staff I've done business with. My wife and I received amazing service even though we were buying an affordable used truck there was no pressure and we couldn't be happier with our purchase.

March 4th we picked up our Ford. After 5 weeks in the... - witzkedk

March 4th we picked up our Ford. After 5 weeks in the shop and hopefully a fully working car we got it back with a broken windshield and an extra 1200K on the Odometer. When we reached out to Ford to get an explanation of the extra added Kilometers on our car they said that the wrote the wrong Odometer number on the Service documents!! So please do your self a favour and document everything on your car before taking it for repair or service. Ford did offer to pay for the windshield though.

got screwed' truck is completly junk lots of stuff not - wayne_retired

got screwed' truck is completly junk lots of stuff not work on truck called kelly rj dan no return call