7 British Columbia Audi Dealers

Farid was polite, personable, thorough, and sincere and - figge

Farid was polite, personable, thorough, and sincere and is an asset to your business. He answered all my questions, assisted me patiently throughout the process of buying my car, and I appreciated that he is respectful and genuine. No wonder he is a top sales person! I had a positive experience and was well taken care of. Thank you, again, Farid.

The service is considerate, quick and professional. - joanw6260

The service is considerate, quick and professional. It is a great experience for me! Excellent!

We had a very good experience with Vancouver Downtown - Susan

We had a very good experience with Vancouver Downtown Audi. Vivian Tsang was a great help in all areas: the test drive, anwering all questions, and working with us patiently to get a satisfactory price. She encouraged us to message her with any questions about the car at any time and has been responsive so far. She was a pleasure to deal with, and has been working in dealerships for a long time so is experienced in several areas. Great customer service so far! I certainly hope it will continue if we have issues, especially since we purchased a very long warrently since we like to keep our cars for a very long time. Carmen and Craig were also helpful during the processing and warrenty. If you are interested in an Audi I highly recommend asking for Vivian! I love my Q4 and our experience with Vancouver Downtown Audi!

I have been dealing with the service manager (Albert) and - Srempel

I have been dealing with the service manager (Albert) and assistant service manager (Ahmed) for the last few months regarding a tire issue. They have both continuously lied to me and tried to backtrack on things they said they did when really they did not follow through with any of them. I had to get Audi Canada involved and Albert claimed he was never contacted by them when really Audi Canada has everything logged in their system. To top it off, they have treated me with disrespect and have also been sexist toward me. Whenever I asked a question they would give me the run around and tell me if was my job to figure things out without trying to help at all. When a man called and ask the same questions they would get a simple straightforward answer,

"Rushed, Dismissive, and Lacking Transparency" I've - Kevin

"Rushed, Dismissive, and Lacking Transparency" I've visited 4 out of 5 Audi dealerships in the Lower Mainland, and OpenRoad Audi Boundary is by far the worst experience. On November 3rd, we went in to test drive an Audi Q7, a car we were highly considering purchasing. We had scheduled an appointment with Sia, but he was busy with another customer, and we were handed off to his colleague, Kenny Poblete. From the start, we felt rushed. Instead of seeing the car first, we were presented with paperwork. Kenny initially withheld the inspection report and only provided the CarFax. When I followed up, the inspection report revealed an issue with the Emergency SOS system that the dealership knew of yet chose not to repair. During our brief time with the car, we didn’t have enough opportunity to familiarize ourselves with its features, and our test drive was limited to just a few minutes around the block. When I asked about our trade-in multiple times, Kenny brushed it off, refused to look at our car, and only provided a very rough estimate. Before we could gather our thoughts, Kenny pushed financing options and repeatedly asked if we were ready to buy. Feeling uncomfortable, we requested more time and hoped to speak with Sia again, but despite assurances he would follow up, it’s now been two days without any contact. Overall, this experience lacked professionalism and transparency. I find it hard to see myself returning for a second appointment, much less buying a car from them. We had a much better experience at Audi Richmond and Audi Langley.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

Worse Service Manager ever, Joanne lies through teeth, - Bob

Worse Service Manager ever, Joanne lies through teeth, and listens in on all of the conversations. Pathetic, as are the finance people and the GM is a low life glorified used car salesman