7 British Columbia Audi Dealers

Farid was polite, personable, thorough, and sincere and - figge

Farid was polite, personable, thorough, and sincere and is an asset to your business. He answered all my questions, assisted me patiently throughout the process of buying my car, and I appreciated that he is respectful and genuine. No wonder he is a top sales person! I had a positive experience and was well taken care of. Thank you, again, Farid.

****************BUYER - patrick

****************BUYER BEWARE******************* PURCHASED A USED AUDI CERTIFIED Q8 AND THE VEHICLE HAD HAIL DAMAGE AND OTHER ISSUES THAT SHOULD HAVE BEEN ADDRESSED DURING THE CERTIFICATION PROCESS, PLUS NONE OF THESE ISSUES WERE DISCLOSED. It wasn't until something wasn't working (immediately after delivery) and we took it to the certified Audi repair shop that they pointed out that the problem shouldn't have made it past certification, plus they pointed out other pre-existing issues, including hail damage. We purchased it from out of province (because it was the exact model and colour we wanted) and had it shipped, but NONE OF THESE ISSUES WERE DISCLOSED DURING THE SALES PROCESS. Even when we expressed our trepidation about buying it sight-unseen, they assured us that it was great. We only considered buying sight-unseen because we put trust in the Audi name and the Audi certification process. I addressed it with the dealership and THEY WILL NOT STAND BEHIND THE SALE and are saying it's my problem now. And Audi Canada says it's a dealership issue. DO YOURSELF A FAVOUR AND RUN FROM THIS DEALERSHIP! VERY VERY VERY DISHONEST.

I have been dealing with the service manager (Albert) and - Srempel

I have been dealing with the service manager (Albert) and assistant service manager (Ahmed) for the last few months regarding a tire issue. They have both continuously lied to me and tried to backtrack on things they said they did when really they did not follow through with any of them. I had to get Audi Canada involved and Albert claimed he was never contacted by them when really Audi Canada has everything logged in their system. To top it off, they have treated me with disrespect and have also been sexist toward me. Whenever I asked a question they would give me the run around and tell me if was my job to figure things out without trying to help at all. When a man called and ask the same questions they would get a simple straightforward answer,

Put a "refundable" deposit on a vehicle but couldn't make - kevinclarke87

Put a "refundable" deposit on a vehicle but couldn't make it back down to the coast for personal reasons but because "there wasn't anything wrong with the vehicle", they kept the deposit.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

Worse Service Manager ever, Joanne lies through teeth, - Bob

Worse Service Manager ever, Joanne lies through teeth, and listens in on all of the conversations. Pathetic, as are the finance people and the GM is a low life glorified used car salesman