189 Alberta Used Car Dealers

I had just another larger expense in the service - nahnciaa1

I had just another larger expense in the service department. second time in less than a year, on a 5 year old Jeep Grand Cherokee. After expressing considers they deducted about $800, it was a help but still a price was outrages. they a had vehicle for 5 days and still could not wash Jeep. (Even though its called a wash, it is just a rinse) but they could not even do that! It is advertised with every service you get a carwash! (NOT! ) what is a person to do? Are we suppose ask, or does Service advisor ask? how does this work? All they is your money!!!! Don't follow through on their ads. ( apparently unless you micromanage everything / everyone involved) Hailey service advisor was lovely. unfortunately seemed like she could not do her job well with computer / IT had issues.

Great place to buy a vehicle! - ruthvinluan

Great place to buy a vehicle! Ken Reyes is a good salesman and takes care of customers no matter what. Not only do they say it, but they show it! I look forward to buying my next car with this great dealer and even better team! South Edmonton area!

Worst dealer ever on my car purchase experience last 40 - tomral

Worst dealer ever on my car purchase experience last 40 years in Canada. A bunch of scammers in this dealership and for sure it is well setup from the top management. Just be aware and stay aware from this dealer.

Absolutely useless dealership and staff. - AK

Absolutely useless dealership and staff. Everytime ive brought a vehicle there they cant do anything and just waste your time. booked 4 appointments with 2 different vehicles and they couldnt do anything but sure charged an arm and a leg to look at it but not to actually do anything

I just got new Camry . - Parm85558

I just got new Camry .. and Daniel helped me to get my new car . It was great experience dealing with him..

We recently purchased a Silverado from Shaganappi GM. - jay04

We recently purchased a Silverado from Shaganappi GM. Alex Zhong was our salesperson and he did an excellent job. Jodi Mclntosh set us up with the warranty and we got good value for our trade in.(Thanks Matt) The whole experience was smooth and easy. Thanks Guys Jay & Kathy

This place is a joke! - Ashlyd

This place is a joke! They can't do the simplest of things, including read! Pre approval means absolutely nothing! Papers signed means absolutely nothing! Waste of time and money even talking to these people! Never seen a more disorganized outfit! Everything on our end was complete and signed but Financing was pulled the next day thanks to people not being about to read! Do not waste your time! No stars!

GO to freedom Ford reviews started review 13mth ago but - Peanut

GO to freedom Ford reviews started review 13mth ago but on here I'll go to today,payed 63000 plus gst and 4000 for EXTENDED WARRENTY,,not only has freedom refused to fix,so has many other Ford's,I guess they figured first canadains problem soon,and even though I was honest with WARRENTY company fearing they wouldn't cover,and in August fear was reality they said has to do all repairs,Tried for 6 weeks to get into Sherwood Ford,phone WARRENTY back told me to stand up for myself,I have sent over 50 emails to Ford first 4 months,100 with WARRENTY,500 atleast to freedom Ford,even went to AMVIC, no way they can sell 70 thousand lemon steal my WARRENTY money,mean while it can no longer even go to corner store,in the whole year scared to drive never went on highway never took over 50kms and thank God as they STEARING SNAPPED out then snapped in broken but could steer then lost brakes then traction control and heater went off then came back it sounded like a boom,I've contacted all asking AMVIC how they can rob me 67000 on truck 4000 on WARRENTY knowing from day one when the heat OR core blew they were never going to cover,and now I pay 30 a day for cabs and the truck is toast,I was told get a LAYWER if I had 20 grand I'd just fix truck,all electrical gone battery was gone in July Koch charged it for me even under WARRENTY no replacement,running boards not working they don't put motor in they put on grease,gear shift moves on its own,alligment can't charge you it will just go out again under WARRENTY wouldn't even look at bent tires,they were willing to start ripping transmission apart 6 weeks later but only if I could get there they knew I wouldn't go on highway asked if they would contact freedom to get them doing all transmission alligment electrical all that's needed ,they said they can get threw own parts I have many to fix.i only drove truck 1800 kms since July,they also kept 16 days so they didn't have there guarantee, SO I ASKED,BEG IF YOU WANT A FORD STILL DONT GO TO FREEDOM FORD,they also did 945 dollar math error on contract and kept that too.

I had the pleasure of having Obie help me find a car I - Clark555666

I had the pleasure of having Obie help me find a car I ended up paying more then i wonted however I got a great vehicle that checked off all the boxes of what I needed. The finance person was also very helpful.

Shauna was awesome! - krobert1919

Shauna was awesome! She made sure that I was comfortable while waiting for my car service.

Dismissive Service Department. - GW

Dismissive Service Department. Brought in for diagnostic on all dash trouble lights illuminated, and mileage cut in half. Dash lights due to sensor, parts ordered, dismissed on the mileage issue. 1 month later, returned for install of the sensor on order, and again, dismissed on the same mileage issue which is a torque converter that will suddenly not lock up below -10C. Left dealer, 105km later, dash lights are back on, so called service and I'm told they could book me in, but there may still be a full charge to scan the issue. No comment on the 22 Frontier that used to get 800km/tank that now only gets 400km/tank. Save the hassle and buy a Tacoma, I know i will be!

Big hassle with no compensation. - Jaime

Big hassle with no compensation. -When we were asked to come pick up our truck at 5, we waited 30min (60 total), argued with finance about our down payment because they said we could put down as much as we want, but then wouldn't let us, wouldn't put both spouses names on the truck, and the truck wasn't ready. Had to wait for manager. -Came back later in the week when they told us to but they had lost a key and couldn't find the inspection/service record. Had to wait around for manager. (We paid cash to avoid dealing with finance and they still wouldn't put both names on the truck) -Hassle transferring plates because registration was in both names but truck wasn't. Because it took so long to receive the truck it went right up to the 14 days. -Called 10 days later to pick up the key, had to wait for manager to say they still couldn't find it. -Gave them 3 more days to find the key but they couldn't find it and asked us to come in to get a replacement. -When asked about compensation they said we're lucky they're giving us a key because there was probably only one, even though we saw both keys. Super annoying and a waste of hours and hours of our time. Avoid this place if you can.

1 star is even too high for this dealership. - Sleg

1 star is even too high for this dealership. They misrepresented the condition of a vehicle. When caught in their lies, they refused to fix the problems then cut off all communication with me. They refused to give back my $2000 deposit and sold the vehicle to someone else. They were rude and lied! They operate by using high pressure sales, lying and deceiving customers. Do not give these people your business

For my first time buying a used truck, I came here this - Kris

For my first time buying a used truck, I came here this past summer-- I was kind of 'fresh meat' for any would-be predatory salesman. Which was why my experience was such a relief. I dealt with Kai, who was nothing but helpful and friendly, with a no-pressure sales attitude and plenty of patience. There were some repairs we agreed on before the sale and their service people got them done promptly. Half an hour after I paid and drove the thing off the lot, I got an engine light warning... and even though they weren't obliged to do anything at that point, when I showed back up at the dealership, Kai came back out and rode around with me trying to diagnose the problem (turned out to be a very common issue with the model, just a sticking parking break mechanism). I was kind of waiting for the other shoe to drop before leaving a review (to see if other problems developed with the truck), but after three months of driving it, outside of a quirk with the window controls developing that they pointed out before purchase, I'm nothing but pleased. It's weird seeing how negative some of the other reviews are, but, well, I had no such issues. All I can say is that it was a better experience than I was hoping for, and I had no qualms about recommending them to others.

House of Cars in Leduc is just perfect. - habekitine

House of Cars in Leduc is just perfect. They will work with you to the bone until you get the car you want. Oz is something else. He’s an I ncredible general manager who will make sure that once you leave his shop, you will be satisfied and be absolutely happy with your purchase and the results. Most importantly, is his honesty. This man and his team will take good care of you. They truly care about their customers. So if you’re looking for vehicle, House of Cars in Leduc is where it’s at. Just go in there and ask for Oz. Trust me, you’ll be in good hands.

Shopping for a vehicle is daunting, especially the - LM317

Shopping for a vehicle is daunting, especially the compact SUV market. After some research I decided to have a look at a 2025 SUV listed on their website in a colour I was interested in. After getting there, of course it was sold..so was that vehicle just being used as a decoy??? Not sure but guessing so. The story I got was 'iffy' at best. So after trying all the standard sales lines on me (including trying to get me into a more expensive trim level) I was not ready to buy that day and felt dismissed. He asked me nothing about myself.....it was clear he only wanted a sale. Bottom line...go to a dealership where the salesperson actually cares about your needs. Don't be intimidated! Not that these Sales Manager cares but thought I should voice my opinion. I may even post this on Google Reviews to reach more readers.

Went in to service dept. - marilee549

Went in to service dept. No one even looked up, 1 lady so I go up to her. She was writing out birthday invitations. My sunroof shattered on my 2023 Kona, and she told me no recalls, no offer to put plastic on top which river city hyundai did, took my info and no reply for more than a day. Very dissatisfied with this service person.

My wife and I both purchased Kia Sportages from North - Clayton and Theresa

My wife and I both purchased Kia Sportages from North Edmonton Kia. We had nothing but incredible service from their whole team. Our Salesman Yaroslav was just Excellent. We couldn’t have had any better experience as we did with Yaroslav. He was extremely Professional, Knowledgeable and kind. We were never rushed out pushed into anything. He took the time to answer all of our questions, and showed us how everything worked, before we left with our SUV’s. We had 2 different finance people, Mike and Alessandro, and they did everything they could do to find us the best rates. Very professional and they were both working for us to make sure we left happy. The Sales Manager Mike has done an outstanding job on working with the people that work with him to make the dealership as Great as we both thought they were to us. We both definitely recommend Yaroslav to anybody looking for a new or used Vehicle. He will definitely set you at ease.

These guys listed a car for sale, and we presented an - Moe

These guys listed a car for sale, and we presented an offer they verbally agreed to, even documenting it informally in writing. However, when attempted to pay the hefty non-refundable deposit they asked, I discovered sales manager had squeezed over $2,000 in unnecessary fees to the bill of sale to make up for the discount we originally asked for. Upon referencing our original straightforward agreement, Talia ( probably a new hire or an inexperienced seller) denied the arrangement entirely and had the audacity to falsely accuse our group of 4 adults lying. Their conduct was dishonest and unprofessional, and they acted greedy resulting in three wasted hours of our time. Their place is small and cramped and the washroom was clogged. The only positive I can think of is the coffee machine and water dispenser. Potential buyers should exercise extreme caution when dealing with them.

I bought a 2025 Toyota RAV4 Hybrid on Feb 28 from - scmy81

I bought a 2025 Toyota RAV4 Hybrid on Feb 28 from Country Hills Toyota, and it was one of the worst car-buying experiences I've ever had. I dealt with Daniel Joung and Daniel Lee, and unfortunately, things did not go as expected. • Price Discrepancies: The price I was quoted was different from what we had originally discussed. Their own paper copy, which I had a photo of, showed a price that was more than $1,100 higher than what was agreed upon. I was told the tax would be lower because of my trade-in, but when I picked up the vehicle, they charged me the higher amount. I argued with Daniel Lee and Daniel Joung, explaining that I was clearly told the trade-in would lower the price of taxes, but Daniel Lee claimed there was nothing he could do. It was frustrating to feel misinformed and dismissed. I have ended up paying more for actual vehicle based on their own way of calculation. • Warranty Issues: I added a 4-year extended warranty (one additional year beyond the manufacturer’s 3-year warranty). I was told that purchasing this warranty would allow me to service the car at other Toyota dealerships. However, when I got home and reviewed the paperwork, it only showed a 3-year warranty with no extended coverage. Daniel lee rushed me to sign the papers quickly, and I now regret not reading them more carefully. I have reached out to Daniel Joung about this issue, but let me know that no warranty was added apparently I've declined while I asked Daniel Joung to make sure warranty was added on the price. I know how important it is to add warranty Daniel Lee was extremely unprofessional and didn’t seem interested in resolving my concerns. With so many other Toyota dealerships out there, I highly recommend you avoid this one.

The sellers guy respond for quotation request: ". - medellru

The sellers guy respond for quotation request: "..I never sold any cars for less than MSRP...Not interested in your deal.." Done. Seems the owner wont make any money this months, plus the dealership will pay for keeping vehicles in the stock, sales plan wont be fulfilled and they will continue wasting their own money they made last month! This is typical unprofessional jobs ppl they hired with out any experience in sale! Dealership doesnt have cars in stock!!! So let it be! Do now waste your time with such arrogant sales methods and this dealership! Bad is always BAD!

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

really wonderful service was there and again treated me - azmy

really wonderful service was there and again treated me like family than you Rassel trying his best to give his best to help me and ofcourse than you nader wonderful man to deal with

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

1. Before the sale - 4 stars. 2. After the sale - 0 - phil.johnson66

1. Before the sale - 4 stars. 2. After the sale - 0 stars. I purchased a pre-owned Audi S5 - beautiful car which I love. The sales experience was good. Friendly, professional, knowledgeable... one hiccup in the finance office otherwise I'd give the sales team a 5/5. I came to pick up the car a few days later. They had put the winter tires in the back. The S5 is a hatchback - to get all 4 tires in there they had removed the cargo cover and put the back seats down. When I got the car home I took out the tires, put the seats back up, and tried to attach the cargo cover. It didn't fit. I went back to the dealership first thing in the morning. They told me the cargo cover comes in two parts and I only have one. They said to give them some time and they'd call me. That was two months ago. I've called, left messages, and emailed several times since. They never reply. I'm fairly certain this is my answer. They're going to ignore me until I go away so they don't have to lose any money. They're half right - I will go away. I was told verbally, and in writing (the Vehicle History Disclosure Statement), that the car has no issues, damage, or is different in any way from an original advertised model. You should not take either at face value. Not from this dealership. The missing part is going to cost me about $300 USD to order, plus shipping. Maybe $500 all told. If you're thinking of buying a pre-owned car from this dealership, save this review first. Once you finish negotiating the price, remember that you saw this online, have a look, and tell them you need at least a few hundred dollars extra as a contingency in case there's something missing or broken that they haven't noticed which will end up being an expense for you. They'll say they can't do it, but they ALWAYS have more to give. Have a look at the average trade in price on kbb.ca for the vehicle you're considering - that's what they paid for it. I'm looking at a 2024 Atlas on their site right now - "reduced" to $49,888. Average trade in for that vehicle is $36,000. 28% profit margin, after reduction. **TLDR - Caveat Emptor at Southcentre VW.

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

I requested info on a vehicle from Straightline in Fort - vwall

I requested info on a vehicle from Straightline in Fort Sask. I was contacted by Alyssa and later by Josh Corbett. He told me the vehicle of interest was being shown to someone else and that he had confirmed it had an extended warranty up to 160,000 kms. A huge add on value he said. I took the vehicle for a test drive and bought it on Feb 3, 2024 I picked it up on Feb 6 but the transfer form was not available at the time. It took til Feb 14 before I received the transfer. Once I tried to have it put in my name I discovered the vehicle only had a manufacturers warranty which expires on April 13, 2024. When I contacted Josh he said it was a mistake made by an employee that no longer worked there. Nice try. I was very upset by this and asked Straightline to resolve it. Add the warranty or buy the vehicle back. Josh offered me an extended warranty at cost which I refused cause it was after all suppose to have one already. I was told it wasn’t financially feasible for them to add it on and that they would buy the vehicle back. I had spent over a month searching for this vehicle and really didn’t want to sell it back. I wanted Straightline to make it right. All I was offered was buy it back or a couple of oil changes and a detailing. None of which I wanted. On top of that they tried to charge me extra for etching, detailing and protection package nearly $1,000 extra which is illegal to do. It’s included in the price already. So they took those extras away when it should be included. It pays to do your research as a consumer and know your rights. I don’t feel Straightline did what they were suppose to. I wouldn’t recommend this dealership to anyone. It’s all about sell the vehicle, even if they have to lie.

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.