188 Alberta Used Car Dealers

AVOID AT ALL COST! - russelb1

AVOID AT ALL COST! SPENT OVER $100,000 ON 2 NEW VEHICLES IN 3 YEARS BUT GET ZERO CUSTOMER SERVICE. THEY DON’T HONOUR THEIR AGREEMENT. ONCE THEY GET YOUR MONEY 💰 THEY DON’T GIVE A xxxx ABOUT YOU! THE MANAGER IS A COWARD THAT WON’T EVEN LOOK YOU IN THE EYE! I’M VERY HAPPY TO SPEND MY NEXT 100k ELSEWHERE! YOUR LOSS!

We bought a second hand 2019 Sorento that the dealership - amanda.inyeg

We bought a second hand 2019 Sorento that the dealership assured us was fully inspected and 100% passed their inspection standards. Eight months in, it now needs more repairs than it's worth including a brand new engine. Apparently Sorentos are known for engine scoring and oil leaks in the engine. No warning lights came on, and none of our routine maintenance displayed a problem. The service department just shrugged and said "sometimes the lights don't come on". The sales manager said that the car wasn't worth fixing and offered us $2,000 for the car we paid $23,000 for eight months earlier. No support, no help, just a shrug that "sometimes cars break". I would absolutely not buy a car from here.

Deklin is newer to vehicle sales and was great to deal - GlenT

Deklin is newer to vehicle sales and was great to deal with when I was looking to buy a used vehicle from him. He even made a walk-around video of the vehicle then sent it to me, all without me even asking for a video. He was quick to respond to any of my text messages I sent him as I was a two drive away from him and was unable to initially come in to look at the vehicle in person. Good luck in your new career Deklin.

Took my vehicle in for a booked appointment (oil change - Sarah

Took my vehicle in for a booked appointment (oil change and tires changed). Waited an hour in line just to check in. And waited 5 hours for my car to be finished. Their only response was sorry, it’s a busy time of year. Unacceptable. Worst customer service.

I was interested in purchasing a truck, made it very - Thai

I was interested in purchasing a truck, made it very clear i wanted no additional warranty as it came with manufacturer warranty. I was told i had to put a $2000 deposit down before signing contracts and seeing financing. While in the back being pressured to sign the contracts i noticed they had tacked on an additional $13000 in warranty fees that i did not approve of. I told them i was no longer interested in doing business with people that had no integrity and were slimey. Go auto no refuses to reimburse me my $2000 deposit.

Today I bought a truck from Mahesh and Mo. - Kim

Today I bought a truck from Mahesh and Mo. Excellent experience. Very friendly and helped us through the process. Highly recommend.

The dealership in town, people are nice and accommodating - Joniferortega

The dealership in town, people are nice and accommodating I will service my vehicles here all the time, keep up the good work!!!

I bought my new to me gmc from this dealer, and I’m so - j.asmineleigh

I bought my new to me gmc from this dealer, and I’m so grateful for everything they did for me. My car is amazing and I have nothing to worry about with my warranty. Thank you to everyone I dealt with!!

If I could give negative stars, I would. - Anonymous

If I could give negative stars, I would. My experience at this dealership was extremely disappointing. I felt pressured to make decisions without sufficient time to consider my options. I also had a very unpleasant interaction with a sales manager named Hamad. In my opinion, his approach came across as aggressive and unprofessional, and I left feeling that I was being taken advantage of. Based on my experience, I would strongly advise others to be very cautious and to do thorough research before dealing with this dealership.

This sales manager was not willing to negotiate the price - cachepuppy

This sales manager was not willing to negotiate the price of a used truck, literally slapped the full asking price on the desk and said that was it, take it or leave it. We were a little shocked driving home wondering what the heck just happened. As it turned out, we went else and got a way better truck at a way better price. I will take city transit if needed before I would ever come back here!

This dealership is exceedingly helpful. - dhazbell

This dealership is exceedingly helpful. Melissa went above and beyond the call of duty. It is stressful buying a car and the staff made it very smooth.

House of Cars in Leduc is just perfect. - habekitine

House of Cars in Leduc is just perfect. They will work with you to the bone until you get the car you want. Oz is something else. He’s an I ncredible general manager who will make sure that once you leave his shop, you will be satisfied and be absolutely happy with your purchase and the results. Most importantly, is his honesty. This man and his team will take good care of you. They truly care about their customers. So if you’re looking for vehicle, House of Cars in Leduc is where it’s at. Just go in there and ask for Oz. Trust me, you’ll be in good hands.

I had a remote starter installed in my RVR at Bow - arcticborn

I had a remote starter installed in my RVR at Bow Mitsubishi less than two years ago (I've had it it for only one winter) and recently learned that it worked only by pressing "open" three times on my fob in stead of "close", so I took my car in today for diagnostics. Turns out the part was faulty, but because I had driven enough kms during summer (and who uses a remote starter in summer to know if it's working properly?) to exceed the warranty, a new module wasn't covered. The rep at the service counter said starters are usually good for several years, so the fault was obviously with the poor quality of the starter I originally got. All in, my "basic" starter ended up costing me over $1200, leaving me mistrustful of Mitsubishi parts and unsure of the new starter's reliability. The service rep spoke calmly and respectfully, but I would have appreciated Mitsubishi making it up to me somehow since the problem arose because of the part THEY installed. Rubbing salt in the wound, the technician hadn't closed my car hood completely either (I found out as I drove away). My rating is based off this bad experience compounded by the fact a faulty part was installed on a previous visit.

Great place to buy a vehicle the whole team is good - Wapanweb

Great place to buy a vehicle the whole team is good regardless of who you go to. Our salesman was Johnny, and our finance guy was Oz. Great team. Love our car! They went above and beyond even after signing paperwork. Great business will recommend to others.

My wife and 74 year old parents took a drive out to this - tomO

My wife and 74 year old parents took a drive out to this dealership hoping to look at the Kia EV9. We arrived and were promptly greeted by Adriano who ushered us to his desk. He was unable/unwilling to show us the EV9 until we first filled out some paperwork even though we made it clear that we were not test driving today, just looking at the interior. I asked the relevance of asking for my driving license and personal details to first look at the car and was told that the manager insists that to show the car they need to do a credit beaureau check. Warning flag 1. Again I said that we were not buying today, not even test driving, we just needed to see if our dogs might fit in the truck with the seats folded. We were told that we would need to fill it out to look. I wanted to stand up and walk out at this as no other dealer has requested us to fill out paper work just to open a door of a car on the showroom floor. In the end regretfully we filled out paper work and were asked to wait. We waited. 15-20 minutes for the sales manager, clearly at the desk chatting with another sales associate to come back. The sales manager needs to grant permission to bring the car around from the back for us to view. I asked if they might tell me if it was going to take much longer to bring the car around to view as I have other appointments this afternoon and we had been waiting 20 mins at this point in a very quiet dealership with lots of staff on their phones and chatting with each other. I was told that the EV9 was on its way around. My 74 year old mom, waiting still with me decided to look at another car, open the door and proceed to sit in. At this point the floor sales manager shouted over at her “if you open it, you bought it”. Probably just a joke but I thought it was a little rude to an elderly lady just looking at the car that he had never spoken to before. Meanwhile Adriano our sales guy came back over to ask us to meet him outside and he’d be back around with the car. We waited. Waited some more. Eventually he popped out to say sorry but the manager had taken the car out and it wasn’t available, he was very sorry. Warning flag 3 and 4. This is some of the worst buying experience I’ve had in any dealership. I found it dishonest and disrespectful of our time not to simply say upfront “sorry but the car isn’t available do you mind coming back another day?”. Instead they had us fill out meaningless paperwork that no other dealer expects you to fill out just to open the doors of any of the cars on the showroom floor. Insane. Would not recommend this dealer. Run a mile if you value your time and want to be treated with respect (particularly elderly folks looking to buy). As a final thing, they have techno music playing on blast on the showroom floor. Very hard to have a conversation with the music cranked so loud.

I am writing a review regarding the prolonged delay in - Shoaib

I am writing a review regarding the prolonged delay in the delivery of my Toyota Sienna (Booking No. 78783), which I booked on April 22, 2022. I put a deposit of $1000 At the time of booking, I was informed by the agent that the vehicle would be delivered within 12 months. However, it has now been over three years, and despite countless follow-up calls and inquiries, I have yet to receive any concrete update or satisfactory explanation from Toyota or the dealership. This situation has caused significant distress, both mentally and emotionally. I find it unacceptable that such a long delay has occurred without transparency or resolution.

1 star is even too high for this dealership. - Sleg

1 star is even too high for this dealership. They misrepresented the condition of a vehicle. When caught in their lies, they refused to fix the problems then cut off all communication with me. They refused to give back my $2000 deposit and sold the vehicle to someone else. They were rude and lied! They operate by using high pressure sales, lying and deceiving customers. Do not give these people your business

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

1. Before the sale - 4 stars. 2. After the sale - 0 - phil.johnson66

1. Before the sale - 4 stars. 2. After the sale - 0 stars. I purchased a pre-owned Audi S5 - beautiful car which I love. The sales experience was good. Friendly, professional, knowledgeable... one hiccup in the finance office otherwise I'd give the sales team a 5/5. I came to pick up the car a few days later. They had put the winter tires in the back. The S5 is a hatchback - to get all 4 tires in there they had removed the cargo cover and put the back seats down. When I got the car home I took out the tires, put the seats back up, and tried to attach the cargo cover. It didn't fit. I went back to the dealership first thing in the morning. They told me the cargo cover comes in two parts and I only have one. They said to give them some time and they'd call me. That was two months ago. I've called, left messages, and emailed several times since. They never reply. I'm fairly certain this is my answer. They're going to ignore me until I go away so they don't have to lose any money. They're half right - I will go away. I was told verbally, and in writing (the Vehicle History Disclosure Statement), that the car has no issues, damage, or is different in any way from an original advertised model. You should not take either at face value. Not from this dealership. The missing part is going to cost me about $300 USD to order, plus shipping. Maybe $500 all told. If you're thinking of buying a pre-owned car from this dealership, save this review first. Once you finish negotiating the price, remember that you saw this online, have a look, and tell them you need at least a few hundred dollars extra as a contingency in case there's something missing or broken that they haven't noticed which will end up being an expense for you. They'll say they can't do it, but they ALWAYS have more to give. Have a look at the average trade in price on kbb.ca for the vehicle you're considering - that's what they paid for it. I'm looking at a 2024 Atlas on their site right now - "reduced" to $49,888. Average trade in for that vehicle is $36,000. 28% profit margin, after reduction. **TLDR - Caveat Emptor at Southcentre VW.

I have always had an excellent experience with Cam Clark - Shawn Smith

I have always had an excellent experience with Cam Clark Auto Group from start to finish. The team was professional, friendly, and genuinely cared about finding the right vehicle for my needs. They took the time to explain every detail, answered all my questions, and made the whole process stress-free and enjoyable. The sales staff were knowledgeable without being pushy, and the finance team made everything simple and transparent. The vehicle was spotless, exactly as described, and ready on time. It’s rare these days to find a dealership that combines great customer service, honesty, and attention to detail like they do here. Whether you’re buying new or used, I highly recommend Cam Clarke Auto Group – they truly go above and beyond!

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Scott, our sales person, was absolutely professional and - cquintin48

Scott, our sales person, was absolutely professional and very knowledgeable on our purchase & tradein. Great

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

My wife and I were looking for our forever truck and we - Darrell & Judy

My wife and I were looking for our forever truck and we met Kaz at Shaganappi GM. He made us feel comfortable and assured us he could find what we were looking for and he did find us the truck we needed. All the time we were dealing it was a pleasure to be able to joke and laugh will purchasing the vehicle. We will highly recommend him to all our friend and family who are looking for a vehicle. My wife and I consider him a friend for life.

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.

Brought my 2016 3500 in to get my fuel filters changed - arcandmike1

Brought my 2016 3500 in to get my fuel filters changed took them 1 and a half hours??? Didn't put the seal on the fuel filter canister drove to GP lost a quarter tank of fuel. Cost me another $200 to buy tools and a seal plus my time. There not willing to admit to it or compensate me xxx. Never go back again.

Gabrielle Very easy to deal with, knowledgeable sales - dillmanm

Gabrielle Very easy to deal with, knowledgeable sales representative, Carol in financing department fast and efficient, I would recommend dealing here in the future

Just bought a pre owned Toyota truck from Cole Clements - jepree

Just bought a pre owned Toyota truck from Cole Clements at Kipp Scott GMC Buick. Just wanted to say how super easy the trasaction was. Cole was there with every question i had and made everythig easy. Im from Calgary and when we were trying to figure out when to pickup the truck, he volunteered to deliver it to me right to my place of work and finished the paper work. I couldnt be any happier. He went far and beyond to make it easy for me. I recommend cole for anyone looking for a vehicle. Thanks again Cole!!