189 Alberta Used Car Dealers

Ivan Brusko was personally amazing - answered all my - Kurt S

Ivan Brusko was personally amazing - answered all my mechanic father's questions to his satisfaction. He went and asked his manager about all our requests: they were all granted as well. I'm now waiting for my new vehicle to arrive.

Their website process always works well so a pleasure to - Gonzo

Their website process always works well so a pleasure to use. The mechanics carried out there usual good work and no salespeople pestered you so will be returning in the future.

Lazy, poor workmanship, inexperienced. - sweet.sugar139

Lazy, poor workmanship, inexperienced. Replaced motor had zero fluids. Break caliper left off. No inspection report provided even though it was supposedly done. They “replaced” the motor oil and coolant according to the work order but… our motor was EMPTY. No oil. Air box was taken off. Car was dead but they reprogrammed key and somehow couldn’t get accurate km reading? Our break caliper wasn’t even on so if we would’ve driven this we could’ve been killed which is complete negligence on Kia’s technician. I asked them for a report for who completed the work and more information and was fought and denied any paper trail. The bottom of their work order basically waived them off responsibility for work completed. Literally only businesses that have xxxx to hide have that on their work orders. Pathetic. Then we got charged for them to take off a valve cover to see the motor was warrrantable because we didn’t have all our maintenance records and Kia Canada states they won’t deny warranty based on lack of records but yet we got charged an extra 300.00 for warranteed work that wasn’t even completed All after waiting 6 months for them to even start working! Highly unimpressed

We recently purchased a Truck at Go Auto Outlet South. - Catnix77

We recently purchased a Truck at Go Auto Outlet South. We are very pleased with the service we received. Our sales person ( Michelle Gut) was helpful and patient, and kept going the extra mile to get the right solution for us. The service department insured that our vehicle was in great shape, and checked it out a couple of times to make sure that we were comfortable and confident in our purchase . Christian in financing made the process easy and clear. Overall, go auto outlet South here in Leduc will work with you. If you work with them ,I’ve seen so many poor reviews that it’s always pointed to the dealership. Sometimes it happens, but sometimes there’s people out there that just don’t know how to go about rendering their issues. so in our case, Go Auto Outlet South provided excellent service, and we highly recommend them. M and C Nixon

really wonderful service was there and again treated me - azmy

really wonderful service was there and again treated me like family than you Rassel trying his best to give his best to help me and ofcourse than you nader wonderful man to deal with

I AM EXTREMELY DISAPPOINTED IN THE AFTER SALES CUSTOMER - Kathiewills6

I AM EXTREMELY DISAPPOINTED IN THE AFTER SALES CUSTOMER SERVICE. I BOUGHT THIS 2024 EQUINOX MONTHS AGO. NO ONE HAS CALLED. IT WAS BAD ENOUGH DEALING WITH AN ARROGANT FINANCE ADMINDATRATOR. SERVICE HAS GONE DOWN HILL SUBSTANTIALLY, I HAVE BEEN DEALING HERE FOR 20 YEARS PLUS. I HAVE STOPPED RECOMMENDING WESTGATE CHEVROLET

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Avoid this dealership, the sales man-child Salman Mansuri - Seth

Avoid this dealership, the sales man-child Salman Mansuri is the type of guy who shouldn't even be working at an enterprise Rent-A-Car. He has the education of a call centre representative at best, and he couldn't even perform at that job due to his very high temper. I'm not exaggerating when I say, he was so hot headed and mad when he found out we were not going to buy a car from him, he was literally shaking and slamming his own desk... All because he realized he lost our business. It was probably very humiliating for him, but I'm sure he's used to it and so is their show room. Everyone looked the other way during his temper tantrums. The other salesmen even said "here we go again". He almost made my wife cry in the parking lot, I've never seen this level of abuse from someone in sales and he's lucky there were people around. I'll make a point to stop in and have a nice chat with him again when I'm in the area. I have a lot of acquaintances living nearby and I'm in Edmonton often. We kept our cool, walked out, and bought a car at an *actual* dealership not long after. It won't be long until he's fired or forced to resign if he keeps acting that way.

Bought a ford escape for 8k and was told the car was in - Leej

Bought a ford escape for 8k and was told the car was in really good condition. I spot some oil leaking and so I got the car inspected it needs about 7k of work on it and universal ford are not accepting any liability, absolute con artists, stay clear don't buy from them. Jacob was friendly but his bosses are con artists.

This place is a family of crooked people . - Rynlawsons

This place is a family of crooked people . They stole a 10,000 down payment and put me in a stx .. after a year of dealing with moe on and f350 Plati . 🖕🤡

I had the good fortune to be served by John Russell. - Jdjaedwards

I had the good fortune to be served by John Russell. Excellent experience. No pressure. Very informative and accommodating. All expectations and request met in a timely manner and I got a good deal.

We recently purchased a Silverado from Shaganappi GM. - jay04

We recently purchased a Silverado from Shaganappi GM. Alex Zhong was our salesperson and he did an excellent job. Jodi Mclntosh set us up with the warranty and we got good value for our trade in.(Thanks Matt) The whole experience was smooth and easy. Thanks Guys Jay & Kathy

They took care of me in my vehicle perches friendly to me - Lee

They took care of me in my vehicle perches friendly to me exsept sales manager didn’t listen to wat I wanted to buy no respect for my wife

House of Cars in Leduc is just perfect. - habekitine

House of Cars in Leduc is just perfect. They will work with you to the bone until you get the car you want. Oz is something else. He’s an I ncredible general manager who will make sure that once you leave his shop, you will be satisfied and be absolutely happy with your purchase and the results. Most importantly, is his honesty. This man and his team will take good care of you. They truly care about their customers. So if you’re looking for vehicle, House of Cars in Leduc is where it’s at. Just go in there and ask for Oz. Trust me, you’ll be in good hands.

Horrible and highly unprofessional experience. - Radiance Koentges

Horrible and highly unprofessional experience. After test driving a truck, the sales manager said he would work with us on making a deal. The ‘working with us’ eventually ended up with him giving us his word and SHAKING OUR HANDS on a deal at the very end of the day. When leaving to draw up the paperwork, he apparently gets a phone call from the owner of Maclin Ford telling him the deal of discounting $279 he promised to us is not approved and the sale of the vehicle can not go through. My husband and I walked away on principle. Maclin Ford for should be ashamed of their conduct and poor customer service. I will never be returning to this location, and I will be spreading the word as much as possible to avoid Maclin Ford. Please also note that we were never given the opportunity to speak directly with senior management.

Naji was great and so was the sales manager . - Maiada Bassiony

Naji was great and so was the sales manager .Service was great and smooth .Naji was careful to understand the options we need and responded to all our inquiries.

For my first time buying a used truck, I came here this - Kris

For my first time buying a used truck, I came here this past summer-- I was kind of 'fresh meat' for any would-be predatory salesman. Which was why my experience was such a relief. I dealt with Kai, who was nothing but helpful and friendly, with a no-pressure sales attitude and plenty of patience. There were some repairs we agreed on before the sale and their service people got them done promptly. Half an hour after I paid and drove the thing off the lot, I got an engine light warning... and even though they weren't obliged to do anything at that point, when I showed back up at the dealership, Kai came back out and rode around with me trying to diagnose the problem (turned out to be a very common issue with the model, just a sticking parking break mechanism). I was kind of waiting for the other shoe to drop before leaving a review (to see if other problems developed with the truck), but after three months of driving it, outside of a quirk with the window controls developing that they pointed out before purchase, I'm nothing but pleased. It's weird seeing how negative some of the other reviews are, but, well, I had no such issues. All I can say is that it was a better experience than I was hoping for, and I had no qualms about recommending them to others.

Can't get your money fast enough. - DonePlayingGames

Can't get your money fast enough. Refuse to provide services paid for. Oil changes, warranty, protection packages? Good luck! Won't be getting those here. Want help? Someone will promise to get back to you. They never will; but it gets you off the phone. If you like paying for things twice; shop here!

Went to see about a used car which was unfortunately - JC

Went to see about a used car which was unfortunately sold. Saw it online 12 days later and thought it was still available because the original sale fell through. Through online chat I confirmed if it was still available. They said yes and so I booked an appointment. Arrived and was told it was sold a long time ago. They said they tried to call me to cancel, but i had no missed calls. They they pivoted to it must have been the wrong number...but the appointment was confirmed with text messages. Don't know if it's incompetence or dishonesty, either of which is bad.

Shopping for new outlander GT phev, know what I want: - medellru

Shopping for new outlander GT phev, know what I want: colors, etc... Artem was nice fellow, easy to talk etc. However store doesnt have what we want in stock, so couldn't settle on car. That's fine. Lets do some deal, as we can wait...Was given a full sticker price, no honour unhaggle or carcost price and rebates. Also tried dramatically low balling with trade in (carcost, autotrade, carfax). No deal. After we walked away, sales manager tried to convince to come back etc...why is such stpd approach if you don't wanna deal, offering high MSPR and low on trades!? Wasted our time. Do not recommend this store!

The dealer promissed and advertise one price, I choose - Alex

The dealer promissed and advertise one price, I choose the car and close the deal. By the time I was signing the documentation I asked about the advertisement and the financial manager told me it was not available. What a scam! Fortunatelly I haven't had signed the documentation and could cancel it. They did not reimbursed my down payment, so I understand that is one way they make money from customers. I ended up buying this car in another Kia store of the city.

I had been struggling for the past one month to get a - jsandhu5569

I had been struggling for the past one month to get a warranty work completed on my Toyota Highlander. I had called service department for almost 15 times, went to the shop and talked to service representative twice. Every time, I was told they will call me back . After a month I decided to post this message for the general public not to give them five star because of lavish 5star waiting room but to be honest when it comes to giving them 5 star review. Even after so many call, no one has called me except giving me false promise " someone will call you back" Highly disappointed as to why I bought my Highlander from CH Toyota

The sellers guy respond for quotation request: ". - medellru

The sellers guy respond for quotation request: "..I never sold any cars for less than MSRP...Not interested in your deal.." Done. Seems the owner wont make any money this months, plus the dealership will pay for keeping vehicles in the stock, sales plan wont be fulfilled and they will continue wasting their own money they made last month! This is typical unprofessional jobs ppl they hired with out any experience in sale! Dealership doesnt have cars in stock!!! So let it be! Do now waste your time with such arrogant sales methods and this dealership! Bad is always BAD!

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

Had the opportunity to use South Centre VW for my first - Daird McKee

Had the opportunity to use South Centre VW for my first service & windshield replacement on my 2022 VW Cross Sport. Jaden Mah (parts) was great, polite very precise and secured the windshield for me for the scheduled replacement later in the month. I was super happy with my interaction. Tyler Morin(service advisor) was equally happy to see me at 730am while it was -38 outside, explained scope of work, length of the repair, how to contact me for later in the day as well as ordering me a Uber to get me to work. Tyler also updated me on the repair as well as requesting approval on a service item that most dealerships in my past of just completed and charged me for, I approved the extra. I will be back, thanks for an amazing customer experience.

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

I requested info on a vehicle from Straightline in Fort - vwall

I requested info on a vehicle from Straightline in Fort Sask. I was contacted by Alyssa and later by Josh Corbett. He told me the vehicle of interest was being shown to someone else and that he had confirmed it had an extended warranty up to 160,000 kms. A huge add on value he said. I took the vehicle for a test drive and bought it on Feb 3, 2024 I picked it up on Feb 6 but the transfer form was not available at the time. It took til Feb 14 before I received the transfer. Once I tried to have it put in my name I discovered the vehicle only had a manufacturers warranty which expires on April 13, 2024. When I contacted Josh he said it was a mistake made by an employee that no longer worked there. Nice try. I was very upset by this and asked Straightline to resolve it. Add the warranty or buy the vehicle back. Josh offered me an extended warranty at cost which I refused cause it was after all suppose to have one already. I was told it wasn’t financially feasible for them to add it on and that they would buy the vehicle back. I had spent over a month searching for this vehicle and really didn’t want to sell it back. I wanted Straightline to make it right. All I was offered was buy it back or a couple of oil changes and a detailing. None of which I wanted. On top of that they tried to charge me extra for etching, detailing and protection package nearly $1,000 extra which is illegal to do. It’s included in the price already. So they took those extras away when it should be included. It pays to do your research as a consumer and know your rights. I don’t feel Straightline did what they were suppose to. I wouldn’t recommend this dealership to anyone. It’s all about sell the vehicle, even if they have to lie.

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.