190 Alberta Used Car Dealers

We had an excellent experience with Zane in sales despite - Ewan G

We had an excellent experience with Zane in sales despite letting him know we weren’t ready to buy today. He was low pressure, friendly and knowledgeable. I will be revisiting the dealership later on solely to deal with him.

My service advisor Dionne Steinhauer delivered an amazing - nolipt8

My service advisor Dionne Steinhauer delivered an amazing service this morning! She made sure to review my bill with me.

AVOID AT ALL COST! - russelb1

AVOID AT ALL COST! SPENT OVER $100,000 ON 2 NEW VEHICLES IN 3 YEARS BUT GET ZERO CUSTOMER SERVICE. THEY DON’T HONOUR THEIR AGREEMENT. ONCE THEY GET YOUR MONEY 💰 THEY DON’T GIVE A xxxx ABOUT YOU! THE MANAGER IS A COWARD THAT WON’T EVEN LOOK YOU IN THE EYE! I’M VERY HAPPY TO SPEND MY NEXT 100k ELSEWHERE! YOUR LOSS!

GO to freedom Ford reviews started review 13mth ago but - Peanut

GO to freedom Ford reviews started review 13mth ago but on here I'll go to today,payed 63000 plus gst and 4000 for EXTENDED WARRENTY,,not only has freedom refused to fix,so has many other Ford's,I guess they figured first canadains problem soon,and even though I was honest with WARRENTY company fearing they wouldn't cover,and in August fear was reality they said has to do all repairs,Tried for 6 weeks to get into Sherwood Ford,phone WARRENTY back told me to stand up for myself,I have sent over 50 emails to Ford first 4 months,100 with WARRENTY,500 atleast to freedom Ford,even went to AMVIC, no way they can sell 70 thousand lemon steal my WARRENTY money,mean while it can no longer even go to corner store,in the whole year scared to drive never went on highway never took over 50kms and thank God as they STEARING SNAPPED out then snapped in broken but could steer then lost brakes then traction control and heater went off then came back it sounded like a boom,I've contacted all asking AMVIC how they can rob me 67000 on truck 4000 on WARRENTY knowing from day one when the heat OR core blew they were never going to cover,and now I pay 30 a day for cabs and the truck is toast,I was told get a LAYWER if I had 20 grand I'd just fix truck,all electrical gone battery was gone in July Koch charged it for me even under WARRENTY no replacement,running boards not working they don't put motor in they put on grease,gear shift moves on its own,alligment can't charge you it will just go out again under WARRENTY wouldn't even look at bent tires,they were willing to start ripping transmission apart 6 weeks later but only if I could get there they knew I wouldn't go on highway asked if they would contact freedom to get them doing all transmission alligment electrical all that's needed ,they said they can get threw own parts I have many to fix.i only drove truck 1800 kms since July,they also kept 16 days so they didn't have there guarantee, SO I ASKED,BEG IF YOU WANT A FORD STILL DONT GO TO FREEDOM FORD,they also did 945 dollar math error on contract and kept that too.

Bought 2 vehicles through this dealership yesterday - orangedonkey55

Bought 2 vehicles through this dealership yesterday Best customer service and understanding goes to Ayman sales manager and his very knowledgeable salesman Ivan Thank you R and J Lewis

This dealership runs a money grabbing scheme from its - trivhem73

This dealership runs a money grabbing scheme from its customers. I enquired about price for Nissan Kicks and the guy told me a staggering price of $38,500 which is insane considering the same vehicle was available for less than 31,500 elsewhere. When I challenged him, he came down to $32,000. They just take advantage of customer's ignorance if you do not do enough research. DO NOT BUY FROM THIS PLACE EVER. There are other dealers who are more honest and forthcoming with their pricing.

I was interested in purchasing a truck, made it very - Thai

I was interested in purchasing a truck, made it very clear i wanted no additional warranty as it came with manufacturer warranty. I was told i had to put a $2000 deposit down before signing contracts and seeing financing. While in the back being pressured to sign the contracts i noticed they had tacked on an additional $13000 in warranty fees that i did not approve of. I told them i was no longer interested in doing business with people that had no integrity and were slimey. Go auto no refuses to reimburse me my $2000 deposit.

Today I bought a truck from Mahesh and Mo. - Kim

Today I bought a truck from Mahesh and Mo. Excellent experience. Very friendly and helped us through the process. Highly recommend.

The dealership in town, people are nice and accommodating - Joniferortega

The dealership in town, people are nice and accommodating I will service my vehicles here all the time, keep up the good work!!!

I bought my new to me gmc from this dealer, and I’m so - j.asmineleigh

I bought my new to me gmc from this dealer, and I’m so grateful for everything they did for me. My car is amazing and I have nothing to worry about with my warranty. Thank you to everyone I dealt with!!

If I could give negative stars, I would. - Anonymous

If I could give negative stars, I would. My experience at this dealership was extremely disappointing. I felt pressured to make decisions without sufficient time to consider my options. I also had a very unpleasant interaction with a sales manager named Hamad. In my opinion, his approach came across as aggressive and unprofessional, and I left feeling that I was being taken advantage of. Based on my experience, I would strongly advise others to be very cautious and to do thorough research before dealing with this dealership.

This sales manager was not willing to negotiate the price - cachepuppy

This sales manager was not willing to negotiate the price of a used truck, literally slapped the full asking price on the desk and said that was it, take it or leave it. We were a little shocked driving home wondering what the heck just happened. As it turned out, we went else and got a way better truck at a way better price. I will take city transit if needed before I would ever come back here!

House of Cars in Leduc is just perfect. - habekitine

House of Cars in Leduc is just perfect. They will work with you to the bone until you get the car you want. Oz is something else. He’s an I ncredible general manager who will make sure that once you leave his shop, you will be satisfied and be absolutely happy with your purchase and the results. Most importantly, is his honesty. This man and his team will take good care of you. They truly care about their customers. So if you’re looking for vehicle, House of Cars in Leduc is where it’s at. Just go in there and ask for Oz. Trust me, you’ll be in good hands.

The dealership is a jokes service is rude to customers. - Nikki

The dealership is a jokes service is rude to customers. They claim they are friendly when they are not. They overcharge on shop supplies and when you book for an oil change and they offer all of the other upgrades and you tell them no they come back and tell you that your warranty will be void. What warranty you already denied my warranty claim! When you ask to speak to the manager they will take a message but the manager will never call you back. Even when you put numerous calls in to the dealership the manager will never call you back! I am amazed.ed this dealership is still in business.

I had a remote starter installed in my RVR at Bow - arcticborn

I had a remote starter installed in my RVR at Bow Mitsubishi less than two years ago (I've had it it for only one winter) and recently learned that it worked only by pressing "open" three times on my fob in stead of "close", so I took my car in today for diagnostics. Turns out the part was faulty, but because I had driven enough kms during summer (and who uses a remote starter in summer to know if it's working properly?) to exceed the warranty, a new module wasn't covered. The rep at the service counter said starters are usually good for several years, so the fault was obviously with the poor quality of the starter I originally got. All in, my "basic" starter ended up costing me over $1200, leaving me mistrustful of Mitsubishi parts and unsure of the new starter's reliability. The service rep spoke calmly and respectfully, but I would have appreciated Mitsubishi making it up to me somehow since the problem arose because of the part THEY installed. Rubbing salt in the wound, the technician hadn't closed my car hood completely either (I found out as I drove away). My rating is based off this bad experience compounded by the fact a faulty part was installed on a previous visit.

Great place to buy a vehicle the whole team is good - Wapanweb

Great place to buy a vehicle the whole team is good regardless of who you go to. Our salesman was Johnny, and our finance guy was Oz. Great team. Love our car! They went above and beyond even after signing paperwork. Great business will recommend to others.

My wife and 74 year old parents took a drive out to this - tomO

My wife and 74 year old parents took a drive out to this dealership hoping to look at the Kia EV9. We arrived and were promptly greeted by Adriano who ushered us to his desk. He was unable/unwilling to show us the EV9 until we first filled out some paperwork even though we made it clear that we were not test driving today, just looking at the interior. I asked the relevance of asking for my driving license and personal details to first look at the car and was told that the manager insists that to show the car they need to do a credit beaureau check. Warning flag 1. Again I said that we were not buying today, not even test driving, we just needed to see if our dogs might fit in the truck with the seats folded. We were told that we would need to fill it out to look. I wanted to stand up and walk out at this as no other dealer has requested us to fill out paper work just to open a door of a car on the showroom floor. In the end regretfully we filled out paper work and were asked to wait. We waited. 15-20 minutes for the sales manager, clearly at the desk chatting with another sales associate to come back. The sales manager needs to grant permission to bring the car around from the back for us to view. I asked if they might tell me if it was going to take much longer to bring the car around to view as I have other appointments this afternoon and we had been waiting 20 mins at this point in a very quiet dealership with lots of staff on their phones and chatting with each other. I was told that the EV9 was on its way around. My 74 year old mom, waiting still with me decided to look at another car, open the door and proceed to sit in. At this point the floor sales manager shouted over at her “if you open it, you bought it”. Probably just a joke but I thought it was a little rude to an elderly lady just looking at the car that he had never spoken to before. Meanwhile Adriano our sales guy came back over to ask us to meet him outside and he’d be back around with the car. We waited. Waited some more. Eventually he popped out to say sorry but the manager had taken the car out and it wasn’t available, he was very sorry. Warning flag 3 and 4. This is some of the worst buying experience I’ve had in any dealership. I found it dishonest and disrespectful of our time not to simply say upfront “sorry but the car isn’t available do you mind coming back another day?”. Instead they had us fill out meaningless paperwork that no other dealer expects you to fill out just to open the doors of any of the cars on the showroom floor. Insane. Would not recommend this dealer. Run a mile if you value your time and want to be treated with respect (particularly elderly folks looking to buy). As a final thing, they have techno music playing on blast on the showroom floor. Very hard to have a conversation with the music cranked so loud.

I am writing a review regarding the prolonged delay in - Shoaib

I am writing a review regarding the prolonged delay in the delivery of my Toyota Sienna (Booking No. 78783), which I booked on April 22, 2022. I put a deposit of $1000 At the time of booking, I was informed by the agent that the vehicle would be delivered within 12 months. However, it has now been over three years, and despite countless follow-up calls and inquiries, I have yet to receive any concrete update or satisfactory explanation from Toyota or the dealership. This situation has caused significant distress, both mentally and emotionally. I find it unacceptable that such a long delay has occurred without transparency or resolution.

Went in for first oil change that I paid for in Dec of - Dale

Went in for first oil change that I paid for in Dec of '23 for my 3 month old f150. The service bay floor was wet, the outside ground was winter wet outside so I trusted they did things properly and didn't get on the ground to look under the truck. I have some serious physical issues and doing anything physical is extremely difficult. Fast forward to July '24 and upon looking under the truck when it's ready for next service I see the skid plate is missing. I DID NOT REMOVE THIS PIECE. I phoned the dealership, talked to service people twice, both times was told a manager would call, nobody called. Gave up in frustration. Wanted to drive there personally from Calgary, but my physical issues have worsened so I did not. It's now Sept '25 and they contact me offering a free inspection since the truck hasn't been there almost 2 years. I call back and find it's a sales lady. She repeats offering for a free inspection, I proceed to tell her the missing skid plate issues and she says a manager will call, no one calls. I call and ask for a manager ( which I had also done in '24) left a message. Surprisingly Austin calls me later that day and after I give him the rundown he says give him a day or two and he'll call. Kudos to him he does, however he says "I'M PREPARED TO OFFER HALF THE COST OF THE APPROXIMATE $400 SKID PLATE PART ONLY" Long story short I tell him no skin off his ### he can stuff it and I'll not be going back there again. Guess it was the perfect opportunity to get a practically brand new $400 skid plate, since they knew the customer would not want to lay on wet winter ground to look under the vehicle. What a ripoff

1 star is even too high for this dealership. - Sleg

1 star is even too high for this dealership. They misrepresented the condition of a vehicle. When caught in their lies, they refused to fix the problems then cut off all communication with me. They refused to give back my $2000 deposit and sold the vehicle to someone else. They were rude and lied! They operate by using high pressure sales, lying and deceiving customers. Do not give these people your business

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

1. Before the sale - 4 stars. 2. After the sale - 0 - phil.johnson66

1. Before the sale - 4 stars. 2. After the sale - 0 stars. I purchased a pre-owned Audi S5 - beautiful car which I love. The sales experience was good. Friendly, professional, knowledgeable... one hiccup in the finance office otherwise I'd give the sales team a 5/5. I came to pick up the car a few days later. They had put the winter tires in the back. The S5 is a hatchback - to get all 4 tires in there they had removed the cargo cover and put the back seats down. When I got the car home I took out the tires, put the seats back up, and tried to attach the cargo cover. It didn't fit. I went back to the dealership first thing in the morning. They told me the cargo cover comes in two parts and I only have one. They said to give them some time and they'd call me. That was two months ago. I've called, left messages, and emailed several times since. They never reply. I'm fairly certain this is my answer. They're going to ignore me until I go away so they don't have to lose any money. They're half right - I will go away. I was told verbally, and in writing (the Vehicle History Disclosure Statement), that the car has no issues, damage, or is different in any way from an original advertised model. You should not take either at face value. Not from this dealership. The missing part is going to cost me about $300 USD to order, plus shipping. Maybe $500 all told. If you're thinking of buying a pre-owned car from this dealership, save this review first. Once you finish negotiating the price, remember that you saw this online, have a look, and tell them you need at least a few hundred dollars extra as a contingency in case there's something missing or broken that they haven't noticed which will end up being an expense for you. They'll say they can't do it, but they ALWAYS have more to give. Have a look at the average trade in price on kbb.ca for the vehicle you're considering - that's what they paid for it. I'm looking at a 2024 Atlas on their site right now - "reduced" to $49,888. Average trade in for that vehicle is $36,000. 28% profit margin, after reduction. **TLDR - Caveat Emptor at Southcentre VW.

My husband and stopped in at Cam Clark Ford, we were - Happy Guy

My husband and stopped in at Cam Clark Ford, we were looking for a Timberline Explorer. We were greeted by Daniel N very pleasant and professional to deal with. We weren’t able to find the vehicle we intended on purchasing but left with an elite edge. Daniel was very through explained all the benefits of the vehicle. I would highly recommended stopping in and seeing Daniel N

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

My wife and I were looking for our forever truck and we - Darrell & Judy

My wife and I were looking for our forever truck and we met Kaz at Shaganappi GM. He made us feel comfortable and assured us he could find what we were looking for and he did find us the truck we needed. All the time we were dealing it was a pleasure to be able to joke and laugh will purchasing the vehicle. We will highly recommend him to all our friend and family who are looking for a vehicle. My wife and I consider him a friend for life.

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.

Brought my 2016 3500 in to get my fuel filters changed - arcandmike1

Brought my 2016 3500 in to get my fuel filters changed took them 1 and a half hours??? Didn't put the seal on the fuel filter canister drove to GP lost a quarter tank of fuel. Cost me another $200 to buy tools and a seal plus my time. There not willing to admit to it or compensate me xxx. Never go back again.