190 Alberta Used Car Dealers

Kennedy was excellent throughout the entire process 5 - Ken

Kennedy was excellent throughout the entire process 5 stars. The finance team was organized and professional

Absolutely useless dealership and staff. - AK

Absolutely useless dealership and staff. Everytime ive brought a vehicle there they cant do anything and just waste your time. booked 4 appointments with 2 different vehicles and they couldnt do anything but sure charged an arm and a leg to look at it but not to actually do anything

GO to freedom Ford reviews started review 13mth ago but - Peanut

GO to freedom Ford reviews started review 13mth ago but on here I'll go to today,payed 63000 plus gst and 4000 for EXTENDED WARRENTY,,not only has freedom refused to fix,so has many other Ford's,I guess they figured first canadains problem soon,and even though I was honest with WARRENTY company fearing they wouldn't cover,and in August fear was reality they said has to do all repairs,Tried for 6 weeks to get into Sherwood Ford,phone WARRENTY back told me to stand up for myself,I have sent over 50 emails to Ford first 4 months,100 with WARRENTY,500 atleast to freedom Ford,even went to AMVIC, no way they can sell 70 thousand lemon steal my WARRENTY money,mean while it can no longer even go to corner store,in the whole year scared to drive never went on highway never took over 50kms and thank God as they STEARING SNAPPED out then snapped in broken but could steer then lost brakes then traction control and heater went off then came back it sounded like a boom,I've contacted all asking AMVIC how they can rob me 67000 on truck 4000 on WARRENTY knowing from day one when the heat OR core blew they were never going to cover,and now I pay 30 a day for cabs and the truck is toast,I was told get a LAYWER if I had 20 grand I'd just fix truck,all electrical gone battery was gone in July Koch charged it for me even under WARRENTY no replacement,running boards not working they don't put motor in they put on grease,gear shift moves on its own,alligment can't charge you it will just go out again under WARRENTY wouldn't even look at bent tires,they were willing to start ripping transmission apart 6 weeks later but only if I could get there they knew I wouldn't go on highway asked if they would contact freedom to get them doing all transmission alligment electrical all that's needed ,they said they can get threw own parts I have many to fix.i only drove truck 1800 kms since July,they also kept 16 days so they didn't have there guarantee, SO I ASKED,BEG IF YOU WANT A FORD STILL DONT GO TO FREEDOM FORD,they also did 945 dollar math error on contract and kept that too.

Edit: as you can see in the photo attached, the sales - Olivierm

Edit: as you can see in the photo attached, the sales manager, Robert Mantei admits that vehicles bought at this location are expected to have some “wear and tear”. For your own peace of mind, stay away. Recent Experience February 2025 I recently purchased a used Jetta from this dealership. The salesman ensured me that the vehicle was mechanically sound, reliable and ready to drive off the lot. Unfortunately, this was incorrect. Within the first 10 kms of driving the vehicle, I noticed a constant sound, indicating the car was not in prime condition. I contacted the dealership right away, asking to have this sound inspected. Note this was the day I picked up the car. After some back and forth, the dealership finally agreed to look at the car. After an entire day, I was informed the dealership was unable to determine what was wrong with my car. In fact, when I went to pick it up, they told me nothing was wrong with it but the sound was still there. I called for the mechanics to come back out and they did agree the sound was not normal and they would need to look at it again. I dropped the car off a few days later, which required me to miss yet another day of work. I was told the AC compressor belt and tensioner need to be replaced and was quoted $1250.00. This entire experience has been extremely disappointing as I feel I participated in a dishonest deal. The reluctance for the dealership to look at my car, their apparent disinterest, or perhaps incompetence, in correctly diagnosing my car, and then charging me an absorbent price to fix something they likely knew was wrong with the car when they sold it to me demonstrates extremely distasteful business practices.

This place is a joke! - Ashlyd

This place is a joke! They can't do the simplest of things, including read! Pre approval means absolutely nothing! Papers signed means absolutely nothing! Waste of time and money even talking to these people! Never seen a more disorganized outfit! Everything on our end was complete and signed but Financing was pulled the next day thanks to people not being about to read! Do not waste your time! No stars!

I am so glad I chose this dealership Anu was really - Paramjittaggar001

I am so glad I chose this dealership Anu was really helpful throughout the process.

We recently purchased a Silverado from Shaganappi GM. - jay04

We recently purchased a Silverado from Shaganappi GM. Alex Zhong was our salesperson and he did an excellent job. Jodi Mclntosh set us up with the warranty and we got good value for our trade in.(Thanks Matt) The whole experience was smooth and easy. Thanks Guys Jay & Kathy

WORST dealership. - Gill.primal1

WORST dealership.... I made a deal and pay deposit...for financing they checked my credit and it was approved. After that guy name paul told me there is warranty work pending on car and it will take 2 weeks to get it fixed which was not even mentioned before getting my deposit and credit check. I preferred to wait because they put hit on my credit. They did the worst thing i have ever seen in my life.... they put the same car online for $3000 more. I made a call and talk to the guy about it and he said don't worry its your and you are at first priority untill you don't wanna buy it... iafter 2 weeks finance manager just call me and told me that car has been already sold... i waited for 2 weeks and hit on my credit and 1000 deposit is nothing for them.. I don't recommend anyone to buy car from this dealership. Don't waste your time here these guys are not there for good business..

Dismissive Service Department. - GW

Dismissive Service Department. Brought in for diagnostic on all dash trouble lights illuminated, and mileage cut in half. Dash lights due to sensor, parts ordered, dismissed on the mileage issue. 1 month later, returned for install of the sensor on order, and again, dismissed on the same mileage issue which is a torque converter that will suddenly not lock up below -10C. Left dealer, 105km later, dash lights are back on, so called service and I'm told they could book me in, but there may still be a full charge to scan the issue. No comment on the 22 Frontier that used to get 800km/tank that now only gets 400km/tank. Save the hassle and buy a Tacoma, I know i will be!

purchased a 2021 Lincoln Aviator. - glenn

purchased a 2021 Lincoln Aviator... Anthony was my sales rep & Carlos the manager... when I arrived to pick up my vehicle.... the extra fob "could not be found" & the sun glass holder was broken... they had advised they would take care of the registration.. and had the vehicle for a day to take care of cleaning & correcting some items. I was told they would mail the registration to me... 2 weeks go by.. nothing, so I go to the dealership.. and they tell me the vehicle needs an out of prov inspection to get registered (after I had asked if the vehicle was an Alberta vehicle, as I did not want to purchase a vehicle from back East where lots of salt is used)... I was assured it was an Alberta vehicle... I visited the dealership twice, and have called 3 times and now seem to be on ignore... no registration, no fob & no repair to my sunglass holder... complete lack of any kind of consideration or service, lies, broken promises & still now 3 weeks, no registration, fob or repaired holder. Run from this dealership... you have been warned... they don't care about you.. just the cash you can bring for them. Rating 1 star, as zero is not an option

This dealership is not an honest dealership. - 123456789

This dealership is not an honest dealership. Sales team is looking for sales and not customers. They over promise and underdeliver on those promises. Do not be fooled, this dealership is not on your side of the table. They are on Lincoln’s side of the table and care more about their bottom line than their word and their reputation. I would not purchase a vehicle here nor recommend anyone to after our experience. If this is the Lincoln experience that Lincoln Canada promotes, I would recommend looking elsewhere for a vehicle. The premium customer service was a 1 star at best.

If we could give Bow Mitsubishi 10 stars, we would. - Carm Ella

If we could give Bow Mitsubishi 10 stars, we would. DealerRater hasn't been updated with current and key individuals - so know that when reading the ratings. In the past, we’ve bought vehicles and had bad experiences with high-pressure tactics, so our radar was defaulted to high when walking into any dealership. At Bow Mitsubishi, we were greeted by Talia Scabar, who was such a genuine person and very professional, it didn’t take long for those preconceived fears to disappear. There was zero pressure from the get-go. ZERO. With Talia, we felt seen and heard when we talked about what we wanted and what we were comfortable spending. With Jon MacPhee, the GM, numbers were discussed, laid out, and clear – no hidden anything. We asked a lot of questions; we truly appreciated the candid conversation. Maynard Entereso isn’t just the finance guru; he blew our minds with his vehicle knowledge. We could have sat there all day not just discussing but learning and in no way is this an exaggeration. With Shae Pointmeier, the delivery took the cake with the red bow and the run-down on all the bells and whistles. Final words - honestly, we feel that it wouldn’t have mattered if we dropped $20K or $120K, whether we financed for 1 year or 7, or paid in full without financing, they wanted to help us, and they wanted us to be HAPPY with our decision. With all these amazing individuals in place, you can bet Bow Mitsubishi, has our loyalty for life. We drove in from out-of-province and out of all the dealerships in Calgary, we chose Bow Mitsubishi because of the excellent customer service and genuine interactions.

I strongly advise staying away from the showroom due to a - taimoor.n28

I strongly advise staying away from the showroom due to a very unpleasant experience I had with one of the salespeople, Jay Al Sahili. From the start, his behavior was peculiar. He offered me a pick-and-drop service, but when we couldn’t agree on the numbers, he became violent, aggressive, and rude. Jay's conduct was extremely unprofessional. He even lied to me. When I asked him to drop me back home, he outright suggested I take a bus instead. This level of disregard and hostility is unacceptable. I lodged a complaint with the management and sincerely hope they address his behavior, as he seems to be in need of help. My advice is to steer clear of both the showroom and, most importantly, Jay Al Sahili.

House of Cars in Leduc is just perfect. - habekitine

House of Cars in Leduc is just perfect. They will work with you to the bone until you get the car you want. Oz is something else. He’s an I ncredible general manager who will make sure that once you leave his shop, you will be satisfied and be absolutely happy with your purchase and the results. Most importantly, is his honesty. This man and his team will take good care of you. They truly care about their customers. So if you’re looking for vehicle, House of Cars in Leduc is where it’s at. Just go in there and ask for Oz. Trust me, you’ll be in good hands.

Shopping for a vehicle is daunting, especially the - LM317

Shopping for a vehicle is daunting, especially the compact SUV market. After some research I decided to have a look at a 2025 SUV listed on their website in a colour I was interested in. After getting there, of course it was sold..so was that vehicle just being used as a decoy??? Not sure but guessing so. The story I got was 'iffy' at best. So after trying all the standard sales lines on me (including trying to get me into a more expensive trim level) I was not ready to buy that day and felt dismissed. He asked me nothing about myself.....it was clear he only wanted a sale. Bottom line...go to a dealership where the salesperson actually cares about your needs. Don't be intimidated! Not that these Sales Manager cares but thought I should voice my opinion. I may even post this on Google Reviews to reach more readers.

1 star is even too high for this dealership. - Sleg

1 star is even too high for this dealership. They misrepresented the condition of a vehicle. When caught in their lies, they refused to fix the problems then cut off all communication with me. They refused to give back my $2000 deposit and sold the vehicle to someone else. They were rude and lied! They operate by using high pressure sales, lying and deceiving customers. Do not give these people your business

For my first time buying a used truck, I came here this - Kris

For my first time buying a used truck, I came here this past summer-- I was kind of 'fresh meat' for any would-be predatory salesman. Which was why my experience was such a relief. I dealt with Kai, who was nothing but helpful and friendly, with a no-pressure sales attitude and plenty of patience. There were some repairs we agreed on before the sale and their service people got them done promptly. Half an hour after I paid and drove the thing off the lot, I got an engine light warning... and even though they weren't obliged to do anything at that point, when I showed back up at the dealership, Kai came back out and rode around with me trying to diagnose the problem (turned out to be a very common issue with the model, just a sticking parking break mechanism). I was kind of waiting for the other shoe to drop before leaving a review (to see if other problems developed with the truck), but after three months of driving it, outside of a quirk with the window controls developing that they pointed out before purchase, I'm nothing but pleased. It's weird seeing how negative some of the other reviews are, but, well, I had no such issues. All I can say is that it was a better experience than I was hoping for, and I had no qualms about recommending them to others.

My wife and I both purchased Kia Sportages from North - Clayton and Theresa

My wife and I both purchased Kia Sportages from North Edmonton Kia. We had nothing but incredible service from their whole team. Our Salesman Yaroslav was just Excellent. We couldn’t have had any better experience as we did with Yaroslav. He was extremely Professional, Knowledgeable and kind. We were never rushed out pushed into anything. He took the time to answer all of our questions, and showed us how everything worked, before we left with our SUV’s. We had 2 different finance people, Mike and Alessandro, and they did everything they could do to find us the best rates. Very professional and they were both working for us to make sure we left happy. The Sales Manager Mike has done an outstanding job on working with the people that work with him to make the dealership as Great as we both thought they were to us. We both definitely recommend Yaroslav to anybody looking for a new or used Vehicle. He will definitely set you at ease.

No problem with the service received. - Bob McCrae

No problem with the service received. People were friendly and helpful. I do take exception with being charged $17.93 for supplies on an oil change though. I understand what supplies are and why the charge exists and don’t disagree in principle. It’s the amount I object to. ~$5 would be reasonable but $18 is excessive in my opinion.

I recently bought my new Toyota RAV4 from Country Hills - Ibrahim Ibitoye

I recently bought my new Toyota RAV4 from Country Hills Toyota and I was really impressed with the level of customer service provided by Mr. Sako. The explanation on cost and value of the vehicle and product specification options provided was really educative. Also, the financial implication was clearly explained which aided my decision to buy a Toyota product from Country Hills Toyota. I will definitely recommend Mr. Sako and Country Hills Toyota to friends and family.

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

really wonderful service was there and again treated me - azmy

really wonderful service was there and again treated me like family than you Rassel trying his best to give his best to help me and ofcourse than you nader wonderful man to deal with

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

1. Before the sale - 4 stars. 2. After the sale - 0 - phil.johnson66

1. Before the sale - 4 stars. 2. After the sale - 0 stars. I purchased a pre-owned Audi S5 - beautiful car which I love. The sales experience was good. Friendly, professional, knowledgeable... one hiccup in the finance office otherwise I'd give the sales team a 5/5. I came to pick up the car a few days later. They had put the winter tires in the back. The S5 is a hatchback - to get all 4 tires in there they had removed the cargo cover and put the back seats down. When I got the car home I took out the tires, put the seats back up, and tried to attach the cargo cover. It didn't fit. I went back to the dealership first thing in the morning. They told me the cargo cover comes in two parts and I only have one. They said to give them some time and they'd call me. That was two months ago. I've called, left messages, and emailed several times since. They never reply. I'm fairly certain this is my answer. They're going to ignore me until I go away so they don't have to lose any money. They're half right - I will go away. I was told verbally, and in writing (the Vehicle History Disclosure Statement), that the car has no issues, damage, or is different in any way from an original advertised model. You should not take either at face value. Not from this dealership. The missing part is going to cost me about $300 USD to order, plus shipping. Maybe $500 all told. If you're thinking of buying a pre-owned car from this dealership, save this review first. Once you finish negotiating the price, remember that you saw this online, have a look, and tell them you need at least a few hundred dollars extra as a contingency in case there's something missing or broken that they haven't noticed which will end up being an expense for you. They'll say they can't do it, but they ALWAYS have more to give. Have a look at the average trade in price on kbb.ca for the vehicle you're considering - that's what they paid for it. I'm looking at a 2024 Atlas on their site right now - "reduced" to $49,888. Average trade in for that vehicle is $36,000. 28% profit margin, after reduction. **TLDR - Caveat Emptor at Southcentre VW.

My husband and stopped in at Cam Clark Ford, we were - Happy Guy

My husband and stopped in at Cam Clark Ford, we were looking for a Timberline Explorer. We were greeted by Daniel N very pleasant and professional to deal with. We weren’t able to find the vehicle we intended on purchasing but left with an elite edge. Daniel was very through explained all the benefits of the vehicle. I would highly recommended stopping in and seeing Daniel N

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

I requested info on a vehicle from Straightline in Fort - vwall

I requested info on a vehicle from Straightline in Fort Sask. I was contacted by Alyssa and later by Josh Corbett. He told me the vehicle of interest was being shown to someone else and that he had confirmed it had an extended warranty up to 160,000 kms. A huge add on value he said. I took the vehicle for a test drive and bought it on Feb 3, 2024 I picked it up on Feb 6 but the transfer form was not available at the time. It took til Feb 14 before I received the transfer. Once I tried to have it put in my name I discovered the vehicle only had a manufacturers warranty which expires on April 13, 2024. When I contacted Josh he said it was a mistake made by an employee that no longer worked there. Nice try. I was very upset by this and asked Straightline to resolve it. Add the warranty or buy the vehicle back. Josh offered me an extended warranty at cost which I refused cause it was after all suppose to have one already. I was told it wasn’t financially feasible for them to add it on and that they would buy the vehicle back. I had spent over a month searching for this vehicle and really didn’t want to sell it back. I wanted Straightline to make it right. All I was offered was buy it back or a couple of oil changes and a detailing. None of which I wanted. On top of that they tried to charge me extra for etching, detailing and protection package nearly $1,000 extra which is illegal to do. It’s included in the price already. So they took those extras away when it should be included. It pays to do your research as a consumer and know your rights. I don’t feel Straightline did what they were suppose to. I wouldn’t recommend this dealership to anyone. It’s all about sell the vehicle, even if they have to lie.

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.