20 Alberta Toyota Dealers

I recently had a disappointing experience with Toyota on - Tim S

I recently had a disappointing experience with Toyota on the Trail on September 2025, where I was presented with an internal document used to pressure service customers into authorizing work prematurely. When I questioned the necessity of certain repairs, I was told they were required “due to mileage.” However, the service advisor failed to check my vehicle’s service history, which revealed that the same maintenance had been conducted recently. To cover this oversight, I was later informed that “water contamination was found by the technician.” This claim raises further concerns, as just three weeks prior, a different Toyota Dealership conducted a Service 2 inspection on my vehicle and did not identify any of the issues listed by Toyota on the Trail. This inconsistency calls into question the integrity and practices of this dealership. Additionally, there were several other discrepancies during my interaction with Toyota on the Trail, and the service manager showed no interest in addressing my concerns. Such behavior tarnishes the respected reputation of the Toyota brand.

Easy and quick to book in and staff was great . - lynda_zoey

Easy and quick to book in and staff was great . The appointment was fast and coffee was offered while waiting

We were very pleased with the experience we had while - Rudolph264115

We were very pleased with the experience we had while purchasing our car. All staff we dealt with made sure we were comfortable and answered all questions quickly and competently. All issues were attended to quickly and to our satisfaction.

Thank you Cindy and Erin for the amazing service when - 16pronghorn

Thank you Cindy and Erin for the amazing service when purchasing our 2026 Toyota Corolla Cross XSE Hybrid. You are both so helpful and patient with us during the entire process.

Adnan and Jim were awesome to work with and I would - ingeborg.pot

Adnan and Jim were awesome to work with and I would highly recommend anyone looking to purchase a vehicle to give Lethbridge Toyota an opportunity to help you find your car.

I recently purchased my very first car, and Noel made the - PG

I recently purchased my very first car, and Noel made the entire experience smooth, stress-free, and enjoyable. As a first-time buyer, I had a lot of questions, but Noel was patient, knowledgeable, and walked me through every step. He took the time to explain my options, never pressured me, and made sure I felt confident in my decision. Thanks to his guidance, I purchased a car I absolutely love. I couldn’t have asked for a better experience. Highly recommend Noel to anyone looking for a trustworthy and supportive dealer!

"Thank you for your patience and excellent service today. - robertbekhet

"Thank you for your patience and excellent service today. You made the process of buying my new Venza a truly positive experience. I sincerely appreciate your help."

I got excellent service from Jay! - sunheqian

I got excellent service from Jay! Everytime I called him, he was very patient, as detail as possible, helpful, very proffessional answers. Thank you very much Jay! Thank yoy very much Toyota!

Stacey Dubé sold me a used truck with a full inspection - DevB

Stacey Dubé sold me a used truck with a full inspection report that said it was good to go. I asked her that when I travel from Edmonton to make the purchase, that it be left outside so I could hear the engine on startup since thats when any issues are most obvious. She promised to do so. When I arrived the truck was in a warm shop after being started and driven that morning. Her and the managers Ryan Baum and David Labindao promised up and down that there were no issues and it was passed all inspections with flying colors. So, I decided to trust them, did the paperwork and drove it back to Edmonton. Went to cold start it the next day and the starter made a loud aweful clanging sound. I sent them videos and they swore they didn't hear anything of the kind, not Stacey, not even the mechanic. So the manager offered me $100 to cover the deductable for the extended warranty I purchased through them so I could have it fixed at a shop here in Edmonton. Only the warranty doesn't cover the starter or flex plate because they are wearable items. They also dont cover the cost of diagnosing anything so that was an extra $420 I had to fork out. The shop I took it to showed pictures of missing teeth on the flex plate and worn teeth on the starter and replacing them is over $2500 - which is not covered by the warranty. The shop also said the truck needs an additional $5500 worth of engine work to replace the cam-phasers and timing chain - of which the warranty would only cover $2500 (per claim), even though I paid over $2900 for the extended warranty. In total the truck needs over $8400 in work and $420 in diagnosticss coming to $9220 and the warranty only covers $2500 of that. Oh but Cochrane managers offered me $100 to smooth things over. They lied on the inspection form, were deceptive with the cold start, sold me a pretty useless warranty and now they won't even return my calls. Im not asking for the moon here but they should at least cover the starter issue because THAT was obvious on day 1. Aweful place and shady practices.

Bought 2 vehicles through this dealership yesterday - orangedonkey55

Bought 2 vehicles through this dealership yesterday Best customer service and understanding goes to Ayman sales manager and his very knowledgeable salesman Ivan Thank you R and J Lewis

The person help me in the table, Jeanette, and also - Irlyn Maratas

The person help me in the table, Jeanette, and also fixing my vehicle. Cris these people is like the family of the company strictly help me for everything. God bless.

April 4th took Rav 4 in for service. - 4953brown

April 4th took Rav 4 in for service. Excellent service Very friendly and polite costumer service. In and out in an hour with free car wash.

I have been getting my vehicle serviced at Canyon Creek - lm_pearson

I have been getting my vehicle serviced at Canyon Creek Toyota for more than ten years. The people in this shop are friendly, competent and consistent in doing excellent work. They communicate with you very well so you always know there will be no surprises. The best comment I can make about Canyon Creek Toyota service is, I keep going back and I have lots of choices.

This is a warning to anyone buying a new Toyota, - Benzfan84

This is a warning to anyone buying a new Toyota, specifically dealing with this dealership, it's service manager Micheal Menear, and it's GM Brian Schimidt, and also Toyota Canada. In the interest of keeping this short as possible some minor details will have to be left out, but here is the jest of it. Don't think you will have warranty just because that was promised with the new car sale, my partner a first time car buyer, and new driver purchased a 2022 RAV4 with a weak functioning A/C system. With only 24k km's on it (a cool fall and winter made it not so noticeable at first) and less than a year in they went to get it checked. This dealership said it was overfilled (explains the weak performance as overfilled it will not work properly) and did a simple A/C service of a recovery and recharge, and it worked perfectly. Great except a bill for $427.30 was presented as the only option to get the vehicle back?!? They paid not knowing better and then when I found this out I went to rectify this as it should have been warranty. To sum it up the absolute incompetence and xxxx poor customer service was absurd! Months and many dozens of phone calls to essentially be told to screw off it isn't their problem. Toyota Canada was called with also complete incompetence and lack of proper protocol. Eventually CAMVAP had to arbitrate this issue with a ruling in our favour (of course) and the money was returned, no sorry no xxxx off, nothing from this dealership about the lies, hassle, and lack of customer service at all, except for unkept promises of some store credit to make up for it and the GM fluffing stuff about looking into this more but with not even a return call ever! So think twice if you own a under warranty Toyota and think they will have your back when an issue needs dealt with. Stand your ground get mechanics to go to bat for you or a lawyer and don't let them bully you.

I am writing a review regarding the prolonged delay in - Shoaib

I am writing a review regarding the prolonged delay in the delivery of my Toyota Sienna (Booking No. 78783), which I booked on April 22, 2022. I put a deposit of $1000 At the time of booking, I was informed by the agent that the vehicle would be delivered within 12 months. However, it has now been over three years, and despite countless follow-up calls and inquiries, I have yet to receive any concrete update or satisfactory explanation from Toyota or the dealership. This situation has caused significant distress, both mentally and emotionally. I find it unacceptable that such a long delay has occurred without transparency or resolution.

Excellent presentation and excellent service assistance - Arnie Fajardo

Excellent presentation and excellent service assistance in all areas needed , especially in things need to install and need to know.

Phenomenal Dealership and super great Service Department. - Ron

Phenomenal Dealership and super great Service Department. Staff are excellent to work with and very helpful.

Wonderful friendly and knowledgeable staff, always greet - akfald

Wonderful friendly and knowledgeable staff, always greet you with a smile and willing to always help

Went there to buy 2nd hand car, they gave me a junk set... - Xixo

Went there to buy 2nd hand car, they gave me a junk set of keys with visible duct tapes. When I asked for a newer one, even if not new but presentable, the GM went ballistic. Teling us that we shouldn’t buy 2nd hand but a brand new car. In the first place why would you sell a junk stuff? The set of keys wasn’t even presentable in the first place. I paid for detailed cleaning the you end up just vacuuming my car. Still have mud marks inside and tons of fur in the carpets. They even gave me air tax which is only given for a brand new cars. The GM is Mr. Kit Simpson, arrogant and very unprofessional and unfriendly to customers. Sales agent was nice but lack of knowledge on what she is selling.