18 Alberta Subaru Service Centres

Too many follow ups, not enough responses on website for - Yamama

Too many follow ups, not enough responses on website for service booking and info on vehicle.

My first service for my 2024 Outback was excellent, from - trentonkid1969

My first service for my 2024 Outback was excellent, from Kevin who checked me in and out, to Jim who chauffeured me to and from the dealership. They even washed my vehicle!

Had a problem with a check engine light, which got rather - robmack0083

Had a problem with a check engine light, which got rather complicated, bur Johnathan and Jenelle in the service dept,got me in in record time, amazing. Thanks to both for going above and beyond. It was awesome. Thanks again.

Went in for a simple diagnostic review as my dash - paul.poirier

Went in for a simple diagnostic review as my dash occasionally lights up like a Christmas tree. Told a quick diagnostic test to determine if the system generated error codes would reveal the issue. Booked a 9;30am appt. Arrived at 9:15 and was told 2 hrs. After 2 hours my car is still in the parking lot. Now told it would be 1:00 (maybe) before it would be looked at. Why do dealers book appointments if it's going to be and all day affair (for a simple test). I was offered a ride anywhere but didn't expect to waste the day. I would not be so upset if they had indicated that I would need to bring it in for the day in the first place. Not impressed and left the dealership without it being looked at. I use the principle that if you are unhappy with the service don't reward the bad service. No wonder backyard mechanics are so busy.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

It was a pleasure to phone Scott subaru today I talked to... - Abou kassem

It was a pleasure to phone Scott subaru today I talked to Mike at management he was very professional and understanding what I am looking for and took the time to discuss my concerns

Aio from service is an all star! - luke.sunderland

Aio from service is an all star! What a perceptive and thoughtul employee! As a hospitality leader of over 30 years, I am rarely blown away by a service experience. Here is what happend: I arrived around just after lunch time to drop of my WRX for service. After checking in I was on my phone trying to find a place nearby to eat, only to discover that there were no restuarants or cafes in walking distance. Aio walked by and asked if he could help. I asked if he know anywhere near by to walk to grab some lunch as I could not find anything online. Without hesitation he said, let me drive you there! As I was hungry, I graciously accepted. It gets better, I was thinking he would drop me off and I could cab back, but he insisted on waiting while I grabbed some food to go and then drove me back. This is what hospitality is all about! Thank you Aio! Well done Subaru Calgary for hiring and developing a all star like Aio! Luke Sunderland

wouldn't trust bringing your vehicle to this service - ckearney1969

wouldn't trust bringing your vehicle to this service department. Son has a wrx and had an issue where the clutch would make a rattling noise but once engaged I would go away. Took to subaru to get fixed and they said it was a release clutch bering needed replacing for $1800. Got it done 50km later same issue started again. Took it back and now they say it's a clutch fork spring needs replacing for $1500. So an initial $1500 issue has turned into a $3300 repair. They are either incompetent or trying to make up poor car sales with extra service income. They won't be getting our business to fix this or any future business