23 Alberta Kia Service Centres

Super great service, staff was very accommodating and - Liz

Super great service, staff was very accommodating and helpful. Definitely recommend to anyone and would 100% go back in the future!!

Pleasant and the staff are very friendly, from the - cciac123

Pleasant and the staff are very friendly, from the receptionist to the mechanics have been great to deal with.

Very welcomed feeling were after visiting Auto service - OXANA FRANCHUK

Very welcomed feeling were after visiting Auto service team yesterday! Thank you for providing free exterior cleaning service!

Both the sales process and the service department have - Joe.

Both the sales process and the service department have provided excellent service and after care follow up.

In general the people in the front desk, sales, and - jefoing

In general the people in the front desk, sales, and service are very kind and customer oriented

Do not bring your Kia in if you need repairs! - T

Do not bring your Kia in if you need repairs!! Spent $1800 for them to fix it and it broke down the next day!! They wouldn’t touch it till I paid more money!! If you spend $1800 for anyone to fix your vehicle you shouldn’t have anymore problems!! This place gives bad financing deals and their service department and service manager are incompetent and extremely rude!!

Don't buy a Kia, and don't give this dealership your - Mason

Don't buy a Kia, and don't give this dealership your business. Our Sorento's engine failed out of nowhere so we had it towed to Northland Kia. You'd think taking your Kia to a Kia dealership would mean they'd know how to remedy any issue, and you'd get solid customer service, but that was far from the case. Told me my lifetime extended powertrain warranty (a result of a class action lawsuit settlement against Kia) was void because the vehicle had about 50 ml less oil than the threshold requirement. We take the vehicle for regular oil changes, and over the last 2 changes the vehicle seemed to be burning an excessive amount of oil (there's an ongoing class action lawsuit on this). Had to get a new engine (isn't cheap...). Took 6 weeks to get our vehicle back, and when they did send me home with the "repaired" vehicle, the engine light was still on. Had to bring it back 2 more times with a check engine light, and it took them forever to figure out what the problem was. They suggested they do all kinds of "trial and error" to narrow down what the issue was, all on my own dime (hundreds of dollars of services), which in the end wouldn't have even fixed the issue. They also returned my vehicle to me with one of the tail lights out. They get one star because I was able to negotiate costs down on a couple things and the service advisor we worked with was decent (Alim), but I was not at all impressed with my experience. Sold the vehicle because I never want to deal with Kia again - vehicles are junk and service the same. STAY AWAY!

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

Terrible, horrible service! - jcadorette

Terrible, horrible service! The service is truly awful. Everytime I go there, it's like pulling teeth. You cannot even book a time for your appt. You bring the car in, in the morning and who knows when it will be ready. I had a previous Kia Sportage for 13 years before the one I bought at this Kia Dealership and I also had free lifetime oil change. Never once was I questioned or threatened to have my free oil change service revoked because I was over or under the acceptable kilometres range. This Dealership revoked my free oil change after my second or third oil change. It seems like they just want to sell you the car and be on your way... And never come back! Maybe that is just what I will do and give my money to another Dealership for maintenance and service.

Worst dealership hands down. - lnikki

Worst dealership hands down. My car was brought in for warranty. I was told the part had been replaced already and if it's failing than it was likely replaced with a faulty part. Go to pick it up and they all double down to say they never said that and refused to let me talk to the manager and just said that it's now hear say. I have learned from them scamming me before to double check everything they say. Don't go here. They will scam you every time you turn around.

Long Day - Grumpy

Had our sportage in for a command start installed and a service. Dropped it off a 9 am and was not ready until 5pm. No reason it should of taken that long. We also waited an hour for pick up from shuttle. Grande Prairie is not that big, after pick up we were back at the dealership in 15 min. Very dissatisfied with the day.

I needed my automatic window switch replaced as mine was - Greyhound_Daddy

I needed my automatic window switch replaced as mine was working intermittently. The service advisor, Laurie, was absolutely wonderful. While I knew I was there for a vehicle repair, Laurie kept the conversation friendly, while still professional. She is an asset to the company. Although Laurie was “doing her job”, I like to refer to her as my friend. Oh yeah, the service was great too! 🙂