28 Alberta Hyundai Service Centres

Excellent work and service, very approachable staff and - Teresamay44

Excellent work and service, very approachable staff and love the lounge area, very much appreciated

I have bought two vehicles from River City Hyundai over - Kelvin

I have bought two vehicles from River City Hyundai over the last 18 months. The sale experience was excellent, staff was knowledgeable and courteous and the price was more than fair. I have also had these vehicles serviced there and would not take them anywhere else. The service advisor was extremely efficient and easy to deal with, the service prompt and what was done was above and beyond what was promised.

Everyone is very helpful and communication is very good. - tammyish

Everyone is very helpful and communication is very good. Service work is done in timely manner.

All was good. - Valerie

All was good. Service from Whitney was great. Always great there. Everything was done is good time

I Booked for shuttle then waited for 2hours my ride did - perez.calvin

I Booked for shuttle then waited for 2hours my ride did not came. They said they washed my car but still super dirty

December 2, 2024: My Sonata was making this clicking - GT

December 2, 2024: My Sonata was making this clicking sound (coming form the steering column) when I turned left and right and rattled quite a bit as you drove the car as well. When I researched that noise I found out that Hyundai cars made in the 2011-2014 range have had issues with the steering wheel coupler. So I brought it to the dealership as the mechanics I spoke to recommended. We paid $150 for a diagnostic. I do not believe they touched that car to be honest. They recorded a 20s video with the hood open to justify the $4000 bill they were ready to send our way. Here it is: - Replace MDPS assembly and break away bolt: $2427.68 - Flush automatic transmission: $413.03 - Perform brake fluid flush: $195.67 - Cooling system flush: $197.14 - Replace spark plugs: $266.72 - Replace hood shocks: $394.18 I wanted to give them the benefit of the doubt and I asked them: "Does the noise have anything to do with the steering wheel coupler? I heard many of these cars had issues with that before and it is supposed to be fairly simple to fix it from what I have heard". They said: "I hear you but no, the entire part has to be replaced" My wife went to pick up the car and she said that a kid (mechanic) showed up. She asked how do they know what the problem is. They said that the noise it makes, for sure they need to replace the MDPS. She asked "how do you know? we brought this car to other mechanics and they did not know" He stumbled and then said "they were experts". The truth is simple. They could have fixed with a $300 service and replacing a $15 part. But that is not what dealerships do. They will take every penny you have (or don't) whether you need the service or not. Whether is the truth or not. At that, Southtown Hyundai, you really are experts!! I went ahead and spoke to another mechanic. He charged me $300 to replace the steering wheel coupler that costs $15 and … boom! Problem solved!! My question is a simple one... do they have any decency left or as long as they are making money and screwing everyone else, it is all good? Is that even legal? Because others are ignorant on the subject, are they allowed to lie to you to steal from you? It has to be illegal. If not illegal, it is definitely immoral. With that said...unless you have so much money that you do not know the difference between $5 and $5000, please do your service with Southtown Hyundai. If you value your money, please go elsewhere and do not allow this type of scheme continue. This is ridiculous! By the way, the name I clicked on here has nothing to do with the experience I had with the dealership, this website will not allow me to post unless I clicked on a name. That is why. The problem I had was with the service department and their dishonesty.

i had problem with my hyundai vehicle but with Miranda - joseraphaelgeronimo

i had problem with my hyundai vehicle but with Miranda (advisor) she was very accommodating and friendly

Service was really good. - John

Service was really good. Kate in Service was very tentative with updating me during my visit and they even cleaned my vehicle for me without asking! See you in a couple of weeks to have my Winter Tires put on.

Avoid this dealership at all costs! - Rachel

Avoid this dealership at all costs! I purchased a Hyundai Kona in October of 2023, at the time of purchase I also bought a set of winter tires on rims. The tires and rims they sold me were too small and caused a major and constant malfunction of the ABS system. The vehicle would brake suddenly as if something was in front of it for no reason, I was almost rear-ended twice and involved in a serious road rage incident. I made multiple trips and calls to the dealership service department and was told every time that they could not figure out the issue. Once the summer tires were installed in spring of 2024, problem solved, I also had a new windshield installed at the same time and believed it was the re-calibration that fixed the issue. I was never satisfied with the service department and had started going elsewhere for routine maintenance, when I went to have my winter tires installed there for the season, they immediately noticed they were too small and advised against installation. I called South Trail and that began a week long fight to get them to address the fact that this was their original error and had been the cause of all the malfunctions all along. I was talked down too, ignored, misled, and outright lied to by the sales manager Reggie. (I should note that after I suggested it, I was offered a chance to purchase new winter tires and rims at cost, this was before I drove the car again with the tires they sold me and realized the ABS issue was back). If I hadn't gone elsewhere and sought advice from multiple other dealerships and tire shops and simply believed South Trail Hyundai, I would still be driving with a dangerous malfunction. Reggie told me that all the other places I spoke to were "just saying that" to me about the tires to make a sale. This place only cares about the original sale, they don't understand basic customer service, common sense or the safety of their vehicles on the road. Even my original sales experience with Alex was mediocre at best, and obviously I was disappointed in the service when they could not diagnose the issues over multiple visits and calls. Once I returned to the service department yet again for them to "test drive" for the issue again, the service manager immediately agreed that the tires were too small and that was the obviously the cause of the ABS malfunction. Not sure why that never occurred to them in all the previous visits...The dealership manager then begrudgingly approved a larger tire size on the same rims. No apology, no face to face contact, no follow up and generally just embarrassingly poor customer service. I LOVE my Hyundai Kona, it gets noticed everywhere and I always recommend it. I will now also be telling people to NEVER go to this dealership, or any part of the McManes Auto Group, they obviously cannot be trusted at all. Zero stars.

Booking a service appointment experience is awesome. - dindo.quiambao

Booking a service appointment experience is awesome. Finding a spot of my preference time and day is easily granted. I am happy the way they communicate and they even gave me a call, reminding me of my upcoming appointment. I highly recommend their service and professionalism. Thumbs up!

Posted a review awhile ago about booking a maintenance 1 - Kim

Posted a review awhile ago about booking a maintenance 1 service which is a basic service on my vehicle. They proceeded to complete a maintenance 4 service which was 750.00. Their reasoning for doing this was that the vehicle was due for the maintenance 4 service. Fair but I would rather have booked for the bigger service when I actually had the money for it. I was asked to remove my review and in return they would provide 200.00 towards my next service and a full detail of my vehicle. Fast forward to now, I call to book my service and shockingly (not shockingly) they have NO record of any of this on my customer profile. So this is my big recommendation to stay far far away from this dealership.

I had a troubling experience with Hyundai Leduc regarding - blessy

I had a troubling experience with Hyundai Leduc regarding my 2024 Hyundai Elantra. I initially agreed to Maintenance #3, which cost $500. However, shortly after, I faced a financial emergency and tried to switch to Maintenance #1 within 5 minutes. I was routed to service advisor, who told me the manager was too busy to talk to me directly. She informed me that the switch wasn't possible because work had already begun. Despite my situation, service advisor said I could either accept the completed work or take my vehicle back without service. This lack of empathy and rigid response was disappointing and made a difficult situation worse. I hope Hyundai reviews this approach to customer service.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

This is the best service department I have dealt with in - CarolHB

This is the best service department I have dealt with in all my years of owing a car. I know upfront what it is going to cost. It is one of the few businesses where you actually feel like a valued customer. It is the only place I will take my car.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

I have been with a Gary Moe dealership ever since it was - orchid509

I have been with a Gary Moe dealership ever since it was Gary Moe Saturn. I have bought all my new vehicles there, and had all my vehicles serviced there. An emergency took me to their doorstep and they provided service that was "above-and-beyond" their mandate. Their staff was EXCELLENT, their service EXCELLENT, and the time frame put my back on the road the same day. I cannot say enough to praise them. It's been 25 years of a long-lasting relationship that I will not change. THANK YOU TO THE WONDERFUL PEOPLE AT GARY MOE HYUNDIA.

No complaints for the actual service but both front desk - Anonymous

No complaints for the actual service but both front desk advisors went over the top making sure I was treated with misogyny and disrespect. Will not recommend.

Made an appointment to get an out of town inspection - Barry

Made an appointment to get an out of town inspection done. I asked what would happen if I had the work done somewhere else. They told me if I then brought the fixed vehicle back I'd be charged $100 to reinspect it. I've been told by some people that they're not allowed to do that. I sent them a message telling them I canceled my appointment and told them why. They've yet to figure that a response is needed.