28 Alberta Hyundai Service Centres

Just had a very serious warranty issue. - Rick

Just had a very serious warranty issue. The service and parts department went way out of their way to make things work for me. Plus that got the parts in and finished the job in far less time than I had anticipated. Good work

I have always had amazing customer service from Precision - AL

I have always had amazing customer service from Precision Hyundai since I purchased my Santa Fe from them in 2013.

Excellent customer service! - NA

Excellent customer service! I will recommend crowfoot Hyundai to my family, friends and co-workers.

I had a low tire that needed to be dealt with, I had no - Doolin

I had a low tire that needed to be dealt with, I had no appointment and needed it done quick as I needed to go to work, they totally delivered,impressed with accommodating my needs with service technicians wiling to help

Always great customer service, very knowledgeable and - Shellyferguson1796

Always great customer service, very knowledgeable and friendly. Very satisfied Thanks Cheryl and crew always great to see you

If I could sum up my experience with Southtown in a word, - Dbradford

If I could sum up my experience with Southtown in a word, it would be Incompetent. Two and a half months for a warranty repair on a vehicle with 7000km. Uninformed, unhelpful service staff. Close to zero communication and what I did receive was platitudes. Don't shop here, don't service here. Go anywhere else for a better experience.

Service was really good. - John

Service was really good. Kate in Service was very tentative with updating me during my visit and they even cleaned my vehicle for me without asking! See you in a couple of weeks to have my Winter Tires put on.

Since I gave negative reviews on Norden VW and West - Corey Wolfenberg

Since I gave negative reviews on Norden VW and West Edmonton Volkswagon, I thought I should actually praise a dealership that has treated me well. I bought a 2010 Hyundai Santa Fe from West Edmonton Hyundai. I got a pretty good deal, so I bought a 2012 as well. Since then I’ve consistently recommended this dealership to friends and family. I’ve probably helped them sell another 8 – 10 cars over the years. The service department is solid and won’t nickel and dime you over minor things. Jeff is fantastic and always works hard to ensure the service customers are taken care of. I’ll say that entire service department works hard and I’ve never been disappointed. Can’t wait for their renovations to the building to be complete. It’ll look fantastic. I’d honestly buy an Ioniq5 from these guys tomorrow. Unfortunately, my wife and I didn’t find the seat comfortable. We chose the ID4 but the local VW dealerships haven’t been good to deal with. I’m sort of stuck no…I may ask the West Edmonton Hyundai team to call me if they get an ID4 on trade, or perhaps I’ll expand my search to Red Deer or Calgary for a decent VW dealership…

I had an amazing experience with Taylor and her team in - Brent M.

I had an amazing experience with Taylor and her team in service. Outstanding! She explained everything very well, keep us fully informed on the issue (which was a difficult one) and went the extra mile to keep us satisfied. Thank you Taylor and team!!

Country Hills Hyundai have been the worst of all. - AB12

Country Hills Hyundai have been the worst of all. Always upselling and few advisors have straight up face and not welcoming. I mean if you can't even say Good Morning, then why are you even in customer service environment? Gave them whole day for appraisal and that wasn't even done.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

This is the best service department I have dealt with in - CarolHB

This is the best service department I have dealt with in all my years of owing a car. I know upfront what it is going to cost. It is one of the few businesses where you actually feel like a valued customer. It is the only place I will take my car.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

I have been with a Gary Moe dealership ever since it was - orchid509

I have been with a Gary Moe dealership ever since it was Gary Moe Saturn. I have bought all my new vehicles there, and had all my vehicles serviced there. An emergency took me to their doorstep and they provided service that was "above-and-beyond" their mandate. Their staff was EXCELLENT, their service EXCELLENT, and the time frame put my back on the road the same day. I cannot say enough to praise them. It's been 25 years of a long-lasting relationship that I will not change. THANK YOU TO THE WONDERFUL PEOPLE AT GARY MOE HYUNDIA.

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. - brandonjmont

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. Quick and easy in and out process! Fast and friendly service, and very transparent!

Made a appointment with Curtis and Kim looked after both - Chris

Made a appointment with Curtis and Kim looked after both of my wife's and daughter's car,even tho they were strapped busy and only 2 mechanics on hand they still did great service even though my wife and I went shopping they were excellent with our cars and we were happy with the service hats off to the staff in service and the staff out back thank you very much Chris Mitchell 😀

This place only love money and still same problem never - Firoz

This place only love money and still same problem never ever go never recommend anybody

⭐☆☆☆☆ Avoid South Trail Hyundai — dishonest, negligent, - Flossybeans

⭐☆☆☆☆ Avoid South Trail Hyundai — dishonest, negligent, and managed by someone who clearly should not be in a leadership role. We bought a 2021 Hyundai Tucson from South Trail Hyundai, and it has been a complete disaster. The vehicle had not received its required 96,000 km maintenance while under the dealership’s care. Within five months, the transmission failed completely — a major repair that should never happen on a newer vehicle unless it was neglected or previously damaged. We dealt exclusively with Madison Brown, the General Sales Manager, and it was immediately clear we weren’t just facing a mechanical issue — we were facing a lack of basic integrity and professionalism. He was aggressive, arrogant, and outright mocking, showing zero concern for the fact that they sold us a ticking time bomb. He accused us of tampering with the transmission, which is absurd, and when we pushed back, he became childish and spiteful. His exact words, delivered with a smug, taunting tone, were: “Well, you didn’t buy the extended warranty — tough luck.” This wasn’t just rude — it was deliberately cruel, as if he took pleasure in our situation. When we rightfully got upset, he threatened to end the conversation, even though he was the one being confrontational from the start. Rather than accepting any responsibility, Brown doubled down and gave us a 48-day deadline to remove the car from their lot or it would be towed. No help. No accountability. No decency. If Madison Brown is who South Trail Hyundai trusts to run its sales floor, then the owners of this dealership should be deeply ashamed. Keeping a man like this in a leadership position says everything you need to know about how they do business: they do not care about their customers once a deal is closed. We have filed a formal complaint with Hyundai Canada and encourage others who’ve had similar experiences to do the same. Enough is enough. If you’re thinking about buying from South Trail Hyundai — don’t. You will not be treated with honesty, fairness, or respect