81 Alberta Dodge Service Centres

Great service very good to deal with I have known Tony - Joe

Great service very good to deal with I have known Tony the advisor for awhile I always go to GP chrysler when I have issues with my Jeep Thanks again Tony

Amazing environment, friendly people great stuff very - Roman

Amazing environment, friendly people great stuff very helpful And outstanding knowledge on the products and service they provide

Curtious interactions and kept up to date with what was - peter

Curtious interactions and kept up to date with what was happening with my vehicle. Very friendly lady when paying the bill

Very efficient, friendly good service. - JUDY

Very efficient, friendly good service. Always pleasant and curtious Nothing but good service. Knowledgable and helpful

Always friendly staff and quick service. - Kelli Allen

Always friendly staff and quick service. I’ve never had a bad experience here. Very pleased.

From the start of purchasing our vehicle everyone we have - Kevin Erwin

From the start of purchasing our vehicle everyone we have dealt with has been a pleasure to speak and deal with. I highly recommend that if you looking for a new or used vehicle, call Courtesy. You won’t be disappointed.

Emre Kahraman was great, very helpful and got back to me - Julieta Reyes

Emre Kahraman was great, very helpful and got back to me as soon as my vehicle was done. I would recommend this dealership to all my friends and family. Thank you.

My service rep is Paul and he’s always super awesome to - Shawn

My service rep is Paul and he’s always super awesome to deal with. Cares about my stuff and is good to talk to. Mason is the mechanic that works on my SRT and I have nothing but awesome things to say about him. Super knowledgeable and super easy to talk to. Never had such an awesome time dealing with a dealer before dealing with these two guys. Wouldn’t have such an awesome ride if it wasn’t for Mason Dube

Always happy with our service at Parkland Dodge. - mrclements1966

Always happy with our service at Parkland Dodge..Everyone in always pleasent & the service from the entire team at Parkland Dodge is top notch!!.. Thanks Guys

Such great service and friendly staff. - Sorensonyvonne8

Such great service and friendly staff. Would recommend their service department for all your needs when it comes to your vehicles.

Very good crew to take care of the customers. - Tarsam singh

Very good crew to take care of the customers. I just drop my truck rest Mariam takes care of it.

The service team here is simply amazing! - slaintemhath77

The service team here is simply amazing!! My truck broke down on the way to Banff and called a few dealers in Canmore before finding this gem of a dealership. They quickly helped me organize everything and did the repairs quickly so I could get back on the road. What a fantastic place with wonderful staff! When I am ready for an upgrade I think I'm going to be looking at a Ram!!

Merging down on ramp up to highway speed when I noticed a - bolducmd

Merging down on ramp up to highway speed when I noticed a pronounced shimmy. Thought it might be a delaminating tire due to contact with a hidden curb in deep snow earlier in the week. Spoke with Ryan in service and he advised getting rid of the ice build up on my 20" alloy rims. $3.00 later at the spray and wash - problem solved. Thanks again Ryan.

I had great service at Norlan as I always do. - amcsmith2009

I had great service at Norlan as I always do. I love that they have a courtacy vehicle to take me back to work and then pick me up to take me back to Norlan when my vehicle is ready! Thankyou guys for being such an amazing plce to have my vehicle serviced!

Been coming here since 2005, worst service I have ever - Evansbridgeconsulting

Been coming here since 2005, worst service I have ever received recently. Have lost total faith in them. Won't ever be returning, ended up taking twice as long for a part that in the end never arrived, and cost me a extra week of vehicle rental. Terrible.

I had just another larger expense in the service - nahnciaa1

I had just another larger expense in the service department. second time in less than a year, on a 5 year old Jeep Grand Cherokee. After expressing considers they deducted about $800, it was a help but still a price was outrages. they a had vehicle for 5 days and still could not wash Jeep. (Even though its called a wash, it is just a rinse) but they could not even do that! It is advertised with every service you get a carwash! (NOT! ) what is a person to do? Are we suppose ask, or does Service advisor ask? how does this work? All they is your money!!!! Don't follow through on their ads. ( apparently unless you micromanage everything / everyone involved) Hailey service advisor was lovely. unfortunately seemed like she could not do her job well with computer / IT had issues.

Poor service - Unsatisfied customer

I have been a loyal customer of this dealership since the early 90’s. Since the new ownership, it’s apparent they do not believe in customer service. I had an issue with my Ram and I told them what I thought the issue was. That was totally ignored, they had the truck for 60 days and charged me $2800 for what should have been an obvious warranty power train claim. On top of that, I paid an additional $300 to have it towed to the dealership I was loyal to and they didn’t provide a loaner vehicle for the first two weeks so I had to pay almost $1400 for a rental vehicle. I’d advise anyone to stay away from this dealership!

Several days ago I was travelling from the BC Cariboo to... - Lillian

Several days ago I was travelling from the BC Cariboo to pick up a puppy at Edmonton Airport. When I stopped in Hinton for lunch noticed a strange drip under my car. I called Big Rock Chrysler afraid that I would be stuck on the road with my new puppy. Nikita the friendly receptionist got me booked in right away. In a few minutes she was back to tell me that Ken the mechanic had found the source of the leak and I was ready to go. The service as efficient and COMPLIMENTARY. THANK YOU so much, Nikita, Ken and the Big Rock Chrysler leadership. Lillian

A big shout out to Sylvia as she made her effort to find... - Joy Dela Cruz

A big shout out to Sylvia as she made her effort to find the part that I need for my truck. very nice customer service between the parts and service department, big thumbs up. thank you 👍👍👍🙏🙏🙏

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

Fast Friendly Service - Mare

Called in for an oil changed, and the service department was able to fit me in right away. Fast friendly service. Also helpful in some other concerns I was made aware of. Thank you.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

Terrible Service - Incomplete Repairs - Voided Warranty - TheDirtyFresh

After spending 3 months attempting to repair my vehicle they returned it without connecting a coolant line to my engine, which overheated on the highway. I informed them afterwards it began burning oil, they blamed me and proceeded to make up excuses to why my engine had been damaged. Steer clear of them and their incompetent techs.

I recently had my truck detailed . - Gerry Siewert

I recently had my truck detailed . I am not sure who their detailer is but excellent job. I sure will return

Very impressed - sharon.l.stolz

Over the top service I received from the service manager when I arrived with a wiper problem. Issue solved quickly with professional and caring attitude.

Got some new tires put on, they presented me with a - RODNEY

Got some new tires put on, they presented me with a repair list for the front end of my car totaling $3700.00 said it was important that I get it repaired immediately, I took it to another local garage in Cochrane to get a oil change and have an inspection done again. They said there was absolutely nothing wrong with my front end! needless to say this is the last business I'll be doing with Dodge! Jaw dropping experience!