510 Alberta Daihatsu/zlib/zstream Service Centres

Posting this because they paid me to remove my first - Daniel

Posting this because they paid me to remove my first review but when you continue to get the same song and dance they can’t pay for my silence any more. Brought vehicle in (less than 1 year old) because it was pulling to the right. The told me alignment was out and they fixed it. Returned vehicle to me with steering wheel set at 3 o’clock to drive straight. Took a morning off work to bring vehicle back to them. Still did not center steering wheel. Took another morning off work to bring it back again, returns vehicle to me and steering is still of center. This is just the latest with this sham of a dealership. They’ve left tools under my hood after services, tried to steel $50 from me for registering my vehicle after I purchased it when they didn’t even register it for me. Tried to tell me that my peeling 3M would have to be a warranty claim even though it was pointed out to the salesmen before I even purchased the brand new vehicle. Have booked services with them and showed up and they have no appointment available for me. The list goes on. Stay away from this place, it’s a complete joke and they have no idea what they’re doing.

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. - brandonjmont

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. Quick and easy in and out process! Fast and friendly service, and very transparent!

Had my Subaru towed in last week, Brandt and the techs... - Brenda Peal

Had my Subaru towed in last week, Brandt and the techs took great care to look after me and my Subaru in a quick and professional manner. My car is back on the road thanks to these guys! I really appreciate all the help you were able to do so quickly. I will recommend my friends/family to come here.

Awesome service as usual. - Gailcamb

Awesome service as usual. So sorry to see this service be shut down. Grimshaw will really miss the hospitality and exceptional service they give

we had our oil changed at this dealer. - oldina1972

we had our oil changed at this dealer. a service tech came up my window and asked how long i owned this truck,i said not long, he told me that my back brake lines were all ripped off and grease xxxxxxx broken off,plus 4or 5 oil leaks. i own a car lift so went home and checked all of what he had told me NOT ONE THING this dealer must be going broke. am looking for a new suv will not be purchased at sargent motors SCAM ALERT!!!!!!!!!!!

A shout out to Chelsey and crew. - Dan

A shout out to Chelsey and crew. Communication and service was great!! Thank you Dan

Hi, a shout out to Hudson n the guys in the service bay - Teri

Hi, a shout out to Hudson n the guys in the service bay you made my day on Tues. Very friendly n efficient! Made me laugh, put a smile on my face for the rest of the day. Thanks, see u again. Teri F.

I used Kipp Scott since moving to Central Alberta 16 - yvonneandgary

I used Kipp Scott since moving to Central Alberta 16 years ago. In 2015 I bought a Buick Encore and was satisfied until late last year. I took it in because it was burning oil. They couldn't find anything wrong with it and gave it back. It didn't give any codes so they don't do much more than that. So we did get work that they kept suggesting needed to be done. Nothing worked, we changed the turbo as well. The last time I took it in they checked the motor and told me it was blown. It had 128,000 km's on it. I've tried many ways to get Andy to send me what the techs said about it but no response. In short I would not recommend Kipp Scott.

One of the best places to go for outstanding service and - flyboy22

One of the best places to go for outstanding service and very helpful friendly staff that will go out of there way to help you

Service - yrim

They were nice and the quality of their work is awesome. The price of the service was reasonable as well as they were very friendly.

We bought a new CX-5 six years ago and have very good - smallgroveoftrees

We bought a new CX-5 six years ago and have very good service. My wife needed wiper blades changed on a sloppy road day, called ahead, and got them replaced within the hour while she waited.

Further to my complaint on Jan . - martensj

Further to my complaint on Jan .12 I ask the m.m. why this happened, he said they were trying to assess why it happened. Why did you have to assess if all you kept saying it wasn't torqued properly. If it was installed properly and torqued properly in you shop it should never have fallen off. Also I said to the S.M. it wasn't my fault,his reply was it didn't happen on there property, so it was the responsibility was on who's property it was on, it wasn't on my property, it was on a Highway in Sask.Do I go to the Dept of Highways In Sask. as that is where it fell off.If it was done properly in Leduc, this should never of happened. I had to have both back wheels taken off and one replaced as it was totaled, the other was ok to use. This work was done In saskatoon. They were installed and torqued properly before they left there shop.Didn't need to stop to them torqued again it was not required. MAde it back home no problems. I incurred over $2000.00 expenses, tow truck, workdone in Saskatoon on rear tires, hotels 5 Nights over Christmas meals etc. All they would pay for was the spare tire that I had to replace, which I refused. Very disappointed with your attitude and no help. BJM

Taylor is such an awesome guy to work with. - Jesse

Taylor is such an awesome guy to work with. Very understandable, and any confusion always makes sure he gets the point across! Would recommend this service shop 10/10

Poor communication,Poor Customer Service. - Casseh

Completely disorganzied buisness...Changed my quote 3 times(Quotes are legally binding you cant change them,estimates are different...)They had it for 2 weeks before they even ordered the part that my car required ...When they finally ordered the part they tried to get me to buy a new battery from them (When I just bought the new one from them a month earlier)Didn't fix all the issues that I left on the list for them,picked up my car after it being there for a month only to have it completly shut down on the highway.Only for them to say "They couldn't replicate the issue" and that "I was missing fuses" (Find it kind of odd how they didnt do a load test/check fuses very first during the diagnostics" And they broke my passenger seat...Will not ever give them any buisness nor ever recommended them.The only good thing was they paid for the tow back to the shop and fixed the problem "they couldn't replicate"

Service department has a lack of knowledge of repairing... - Gurmanj

Service department has a lack of knowledge of repairing Rolls Royce. They said my car would be in and out...Weeks into the repair they still had no idea until I brought my own mechanic and discovered they had no idea what the problem was. Spoke with owner and never received a follow up call!!!! Rolls Royce owners be aware. By the way that mechanic was able to order my parts from Rolls Royce and it is running without any issues. I also didn’t have to pay 5 times on the part!!!!!

The service advisor Sharon is amazing. I got into trouble... - Jeff

The service advisor Sharon is amazing. I got into trouble with my car back in BC, and she was more than helpful. Friendly and very competent.

Legacy dodge and legacy fleet. - j-star

Legacy dodge and legacy fleet. they have the best employees they are helpful and go above and beyond to make sure you are taken care of. they are busy and the employee's are still friendly and helpful i recomend 100% thank you