82 Alberta Chrysler Service Centres

Service was amazing to deal with, very good at - Jaydbeckett

Service was amazing to deal with, very good at communicating, advising me of things needed on my Durango. Service manager noted that my gold plan warranty did not cover fog lights, however she good willed it for me. Highly recommend this dealership to everyone

Always goes that extra mile in their service department - Randy

Always goes that extra mile in their service department for us at Canadian Mental Health Association.

My dealing with your dealership yesterday was very good . - vic.belisle

My dealing with your dealership yesterday was very good . Meghan was very pleasant to deal with .

They treat me like family. - Deanado

They treat me like family. Kind courteous and good coffee. To top it all off they had fast service.

Very efficient, friendly good service. - JUDY

Very efficient, friendly good service. Always pleasant and curtious Nothing but good service. Knowledgable and helpful

Outstanding Customer Service From the moment we - erwin

Outstanding Customer Service From the moment we entered the service building for our oil change, Rachel greeted us with a warm and welcoming smile that immediately made us feel valued. She went above and beyond by offering additional services to ensure our vehicle was in great condition, showing genuine care for our safety and satisfaction. Her professionalism, friendliness, and attention to detail truly set her apart. It’s clear she takes pride in her work and in helping customers, and because of her exceptional service, we look forward to coming back to the shop. Thank you, Rachel Calmers!

They are always helpful and delt with my issues quickly - Albowskireid

They are always helpful and delt with my issues quickly and efficiently. They got my jeep working really well.

I have been servicing my car with Southtown Chrysler - Linda

I have been servicing my car with Southtown Chrysler since I bought the vehicle from them. For all these years they have always had a uber to take me home when my car is at service with them. The last service I had with them they told me that they can’t take me home because I live too far, I ended up calling for a ride myself. I will try to look for a different place for service in the future.

We bought a jeep compass from there in February and in 7 - suechilds04

We bought a jeep compass from there in February and in 7 months of having the vehicle is was in the shop 4 times once for a month, then one of the issues happened again plus a new one where the vehicle slowed down on a hiway just about coming to a full stop but when we took it in once again they didn't couldn't wouldn't get us a vehicle to use as per our warranty. We reported the vehicle to Chryslers they told us to go back to the dealer for a lemon buy back but we got the run around once again and they asked us to take the vehicle back until something happened again mostly until someone was killed I guess that was the way it felt

Very clean dealership friendly staff good service clean - Franklee47

Very clean dealership friendly staff good service clean waiting area fast service good location thank

STAY AWAY! - mitchellmason88

STAY AWAY!!! I went here looking for a truck, made a deal with them, put down a deposit. They gave me the run around for a week, then told me it sold. Wouldn't buy or recommend buying here.

Never had an issue and I am into my 3rd 1500 limited - Love Ram

Never had an issue and I am into my 3rd 1500 limited since 2019. Great Finance with Dave and the Service Department has never disappointed. Needed little warranty work, but was always fixed right the first time. Always customer orientated. Even when I drop by unexpectedly, no issues getting assistance

Even though there was a shortage of techs and they were - wsummach

Even though there was a shortage of techs and they were traing 2 new techs, the service was good. A little lengthy though.

I recently had my Jeep serviced at Big4 Motors and had an - Robert62

I recently had my Jeep serviced at Big4 Motors and had an absolutely amazing experience! From start to finish, everything was smooth and professional. My service advisor Raj was fantastic. He was incredibly knowledgeable, friendly, and took the time to clearly explain everything my Jeep needed. Raj kept me updated throughout the process and made sure I understood all the recommendations without any pressure. It's rare to find such excellent customer service these days, and Raj truly went above and beyond. The work on my Jeep was completed efficiently and accurately. I drove away feeling confident and happy with the service. I highly recommend Big4 Motors, and definitely ask for Raj!

Poor service - Unsatisfied customer

I have been a loyal customer of this dealership since the early 90’s. Since the new ownership, it’s apparent they do not believe in customer service. I had an issue with my Ram and I told them what I thought the issue was. That was totally ignored, they had the truck for 60 days and charged me $2800 for what should have been an obvious warranty power train claim. On top of that, I paid an additional $300 to have it towed to the dealership I was loyal to and they didn’t provide a loaner vehicle for the first two weeks so I had to pay almost $1400 for a rental vehicle. I’d advise anyone to stay away from this dealership!

Several days ago I was travelling from the BC Cariboo to... - Lillian

Several days ago I was travelling from the BC Cariboo to pick up a puppy at Edmonton Airport. When I stopped in Hinton for lunch noticed a strange drip under my car. I called Big Rock Chrysler afraid that I would be stuck on the road with my new puppy. Nikita the friendly receptionist got me booked in right away. In a few minutes she was back to tell me that Ken the mechanic had found the source of the leak and I was ready to go. The service as efficient and COMPLIMENTARY. THANK YOU so much, Nikita, Ken and the Big Rock Chrysler leadership. Lillian

A big shout out to Sylvia as she made her effort to find... - Joy Dela Cruz

A big shout out to Sylvia as she made her effort to find the part that I need for my truck. very nice customer service between the parts and service department, big thumbs up. thank you 👍👍👍🙏🙏🙏

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

Friendly fast service with great customer service skills, - Mare

Friendly fast service with great customer service skills, helpful, and very knowledgeable too. Thanks so much.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

Terrible Service - Incomplete Repairs - Voided Warranty - TheDirtyFresh

After spending 3 months attempting to repair my vehicle they returned it without connecting a coolant line to my engine, which overheated on the highway. I informed them afterwards it began burning oil, they blamed me and proceeded to make up excuses to why my engine had been damaged. Steer clear of them and their incompetent techs.

I recently had my truck detailed . - Gerry Siewert

I recently had my truck detailed . I am not sure who their detailer is but excellent job. I sure will return

The service team here is simply amazing! - slaintemhath77

The service team here is simply amazing!! My truck broke down on the way to Banff and called a few dealers in Canmore before finding this gem of a dealership. They quickly helped me organize everything and did the repairs quickly so I could get back on the road. What a fantastic place with wonderful staff! When I am ready for an upgrade I think I'm going to be looking at a Ram!!

Very impressed - sharon.l.stolz

Over the top service I received from the service manager when I arrived with a wiper problem. Issue solved quickly with professional and caring attitude.

Owning two dodge/Chrysler vehicles, I find myself in the - Too many questions on this review

Owning two dodge/Chrysler vehicles, I find myself in the dealership often. Found the small town service miles above the shuffle of the city. Doug in parts always goes over and above for me, if he can't find what I need, he knows who can. Thank-you, Doug. Brett in the shop explains things to me plainly, which I appreciate. As a woman, I find that not all shops treat me this way. Thank-you, Brett.

A+++ Service - JeepGirl

Always a pleasure dealing with the service crew at Cold Lake Chrysler . Appointment booking is made easy to accommodate the customers schedule , shuttle available to deliver you to where you need to be when there is work being done to your vehicle . Professional and friendly staff to deal with . Keep up the great work Cold Lake Chrysler .