9 Alberta Mitsubishi Dealers

We came here because our friend bought his SUV here and - Mike Sr

We came here because our friend bought his SUV here and recommended Sam. We were able to buy our new outlander and take it home the next day. Very efficient, easy process here. Was happy to not have to waste an entire day off.

Lara and the rest of the staff were great! - mdavio

Lara and the rest of the staff were great! Took the car home the next day. Mike Davio.

We came in to look for a used SUV. - bhazard

We came in to look for a used SUV. Even thought there wasn't one there we wanted we still had a great salesperson. The sales person was Matthew Hardy. He was great to deal with, very informative and not pushy. We would definitely buy from him in the future. Thank you Matthew Betty and Larry

I had a remote starter installed in my RVR at Bow - arcticborn

I had a remote starter installed in my RVR at Bow Mitsubishi less than two years ago (I've had it it for only one winter) and recently learned that it worked only by pressing "open" three times on my fob in stead of "close", so I took my car in today for diagnostics. Turns out the part was faulty, but because I had driven enough kms during summer (and who uses a remote starter in summer to know if it's working properly?) to exceed the warranty, a new module wasn't covered. The rep at the service counter said starters are usually good for several years, so the fault was obviously with the poor quality of the starter I originally got. All in, my "basic" starter ended up costing me over $1200, leaving me mistrustful of Mitsubishi parts and unsure of the new starter's reliability. The service rep spoke calmly and respectfully, but I would have appreciated Mitsubishi making it up to me somehow since the problem arose because of the part THEY installed. Rubbing salt in the wound, the technician hadn't closed my car hood completely either (I found out as I drove away). My rating is based off this bad experience compounded by the fact a faulty part was installed on a previous visit.

Red Deer Mitsubishi continues to live up to its poor - sailinglife2000

Red Deer Mitsubishi continues to live up to its poor reputation, and appears unapologetic about it. My 82-year-old mother, who is currently dealing with terminal cancer and related cognitive distraction, brought her 2022 vehicle in for a routine oil change. While there, she was approached by a salesperson who encouraged her to trade in her nearly new vehicle, assuring her that she would end up with lower payments. Those assurances were false. She was persuaded into signing a new contract and is now paying more and financially worse off than before. When this was brought to management’s attention, the response from the manager was dismissive and alarming. We were told, in essence, that “our job is to sell cars” and that it is not their responsibility to assess whether a customer is vulnerable or capable, as long as a contract is signed. There was no concern shown for her age, health condition, or the clear imbalance in the situation. The attitude was that the sale justified the outcome, regardless of its impact. This is not just unethical — it borders on exploitation of a vulnerable senior. At minimum, it reflects a complete lack of integrity and basic duty of care. Buyer beware, especially if you are elderly or have an elderly family member. I would strongly advise against allowing vulnerable individuals to attend this dealership alone.

I recently purchased a used vehicle from KROSS MITSUBISHI - TiaIngrid

I recently purchased a used vehicle from KROSS MITSUBISHI , and I cannot recommend them enough! A special shoutout goes to Shivam, the salesman, and Danny, the Sales Manager. They never made us feel rushed or pressured, which is rare in the car-buying world. The pricing was transparent, and the finance team worked diligently to find a deal that fit my budget. I appreciated the seamless process from start to finish, including the test drive, paperwork, new snow tire installation, and vehicle delivery.Thanks to Shivam, Danny, and the team at KROSS MITSUBISHI , I drove away in my dream car feeling confident and satisfied. If you’re looking for a trustworthy dealership with outstanding service, look no further than KROSS MITSUBISHI

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.

Shopping for a new outlander GT Phev. - medellru

Shopping for a new outlander GT Phev. Friend gave the number of his sales guy where she was buying Mitsubishi for decades, advertising him like best of the best in help! Never responded any messages, and also refused to meet at the store. Fine, no big deal. Meet some sales girl, had a test drive, like it, asked to find what we wanted (white/white, They did have it at that time but I found out about later) as she said they didnt have it in stock (lie). One week passed no calls. On the second week stopped by at the dealer, met another girl...the first was fired as she said. That chica was busy, but confirmed that they do have white/white in stock, she said she will contact us next week with details. One week passed, no contacts again. Stopped by 4 times, Stephany - another girl was really nice and she said that white/white was sold out last day! So, NO one is interested to make sales in that Mitsubishi store!!! Ignoring customers and no future sales!