I had an extremely disappointing and upsetting experience - Mr Sahib
I had an extremely disappointing and upsetting experience with Red Deer Mitsubishi. I purchased a brand-new Mitsubishi—one of their flagship, top models—so this was a significant and expensive purchase for me. Naturally, I expected a high level of professionalism and honesty, but that was not the case.
At the time of purchase, several promises were made, but they failed to fulfill many of them. Once the deal was completed, I was basically left on my own—my calls and emails were ignored, especially by top management, despite repeated follow-ups.
The way the pricing was explained was also very misleading. The salesperson tried to convince me that doubling the biweekly payment equals a monthly installment, which is not a transparent or honest way to present financing.
What made things worse is that even the items that were put in writing were not properly honored. The wording was manipulated in such a way that I only realized months later—when I actually tried to claim what was promised. By that time, it was too late, and it honestly felt like I had been scammed over a few things.
Now I’m in the market to upgrade and purchase a second vehicle, and honestly, if they had done their job properly and treated me fairly, I wouldn’t be looking around or considering other options.
Overall, this experience left me feeling frustrated, misled, and taken advantage of. I would strongly recommend others to be extremely cautious, double-check every detail, and not rely on verbal promises—make sure everything is crystal clear before signing anything. If possible, try to avoid this dealership altogether.
Read More