8 Alberta Mitsubishi Dealers

I bought a base model lancer from this dealership last - mjoncas

I bought a base model lancer from this dealership last nov. What a mistake. I work at a dealership now, and because of that I now know how many crooked things these people did. For starters, they drop shipped the warranty, told me the only way the bank would approve the loan is with a 4k warranty, so I got it. Funnily enough the vehicle still had drive train warranty so I didn’t even need it. Drop shipping is a very illegal sales tactic btw. They didn’t detail or clean the car even though I paid for a delivery clean, they js gave me some voucher, told me to come back within the month to get the car detailed. Even though they were well aware that I lived in Red Deer, btw the voucher expired in a month. They tried to charge me $600 for a block heater, telling me my car didn’t have one. It did. They tried to charge me $500 for brand new mats, which I turned down, and then get this, they pulled the already existing mats out of the vehicle and sold me the car without mats. And the way I know that is because the car was never detailed, you could see the imprint on where the mats had been. They turned the bass off on the speakers to hide that the bass in the car was blown. All the speakers sound terrible because of it. And Mitsubishi wants thousands of dollars to replace them. Not even 2 months of owning the car, and the engine is high revving, it has really bad blow by, and is burning oil like crazy, I was adding nearly a litre of oil every 2ish weeks. They also didn’t disclose that the vehicle was sold with an after market muffler, so when I went to get work done, I had to hunt for photos to prove that the muffler was on the car originally so Mitsubishi would honour the warranty. Genuinely I wonder how a dealership even runs like this? Ig their business model is preying off of people who don’t know better, and pray that AMVIC doesn’t find them? Either way, do not buy from these scammers. Save your money or go elsewhere.

1.5 month was trying to get a quota for GT PHEV from this - medellru

1.5 month was trying to get a quota for GT PHEV from this folks! NO ANSWERS whatsoever!!!!Seems no one knows how to deal with internet request!!!!Especially famous Aaron, who was awarded as a "Great sales person of the year"! Advertise some xxx and do not take responsibility to do it in real life! Dont waste your time, go to westside one, at least these are looking for customers!

Bought a new outlander here I drove in from Calgary no - Aaron Smith

Bought a new outlander here I drove in from Calgary no knowing anything about this dealership it was an amazing experience will definitely recommend my friends it was fast and easy I got a better deal than Calgary on the car aswell!

This is the worst dealership in Red Deer if we could give - Elaine

This is the worst dealership in Red Deer if we could give this a negative star we would. We looked at a used vehicle there and when we were trying to lower the price they said that they couldn’t lower it anymore as they only had $67 on commission, when asked if they would be able to repair all of the damages in the interior and exterior they said “no” because of the price. We wanted to think it over but they kept pushing my husband to sign the papers and when asking them if we wanted to opt out of it they said that it would just be easy. After a day of thinking of it we wanted out already as we wanted other things and we had other priorities. We told them right away and they said to come pick up the cheque on Thursday from the downpayment. Well that day came there was no cheque when my husband was picking it up and I had to call them asking about it they said I had to go there when I didn’t sign anything because it was just my husband purchasing the vehicle but they wanted me to be there as I was the “Decision Maker” when I didn’t decided on anything. We talked to the GM which she was not very helpful at all I don’t even know how she got that job as she doesn’t know any customer service it was just all about her and making this deal. I was sick at the time I was talking to the GM and she just lied to us whole time that we were talking as she said that I told her I was a decision maker as soon as she answered the phone when I said I was not. She then kept repeating I had to be there and I told her that I was sick and I couldn’t go and we usually don’t have time together as he works in the morning and I work in the evening. After the conversation I had to go to the hospital as my blood pressure was so high and that my head and chest was hurting. This dealership has no compassion for their customers it is just making money for them.

Shopping for new outlander GT phev, know what I want: - medellru

Shopping for new outlander GT phev, know what I want: colors, etc... Artem was nice fellow, easy to talk etc. However store doesnt have what we want in stock, so couldn't settle on car. That's fine. Lets do some deal, as we can wait...Was given a full sticker price, no honour unhaggle or carcost price and rebates. Also tried dramatically low balling with trade in (carcost, autotrade, carfax). No deal. After we walked away, sales manager tried to convince to come back etc...why is such stpd approach if you don't wanna deal, offering high MSPR and low on trades!? Wasted our time. Do not recommend this store!

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.

Shopping for a new outlander GT Phev. - medellru

Shopping for a new outlander GT Phev. Friend gave the number of his sales guy where she was buying Mitsubishi for decades, advertising him like best of the best in help! Never responded any messages, and also refused to meet at the store. Fine, no big deal. Meet some sales girl, had a test drive, like it, asked to find what we wanted (white/white, They did have it at that time but I found out about later) as she said they didnt have it in stock (lie). One week passed no calls. On the second week stopped by at the dealer, met another girl...the first was fired as she said. That chica was busy, but confirmed that they do have white/white in stock, she said she will contact us next week with details. One week passed, no contacts again. Stopped by 4 times, Stephany - another girl was really nice and she said that white/white was sold out last day! So, NO one is interested to make sales in that Mitsubishi store!!! Ignoring customers and no future sales!