4 Alberta INFINITI Dealers

Stephan Sandul is very knowledgeable and professional - johnodlum

Stephan Sandul is very knowledgeable and professional explaining technical issues in layman terms. I have purchased and leased numerous Infiniti vehicles from Hyatt and recommend Stephen without hesitation. As an aside, the receptionist “Donna” who has been with Hyatt for decades, is outstanding. She acknowledged me the moment I entered conveying a great “first impression”. John Odlum

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Their Premium Service is VERY poor. - Flutter

Their Premium Service is VERY poor. I have had my vehicle in to this dealership numerous times to help me fix an issue, and they turned me away claiming that they could not help me due to ‘no code showing’. My husband went to the dealership in Leduc Alberta and they worked diligently to help us and they eventually found a possible solution in a bulletin that was put out in 2024 - stating that my problem was in fact a software issue! I brought the car back to the South Edmonton location and they miraculously admitted that they did not realize that this bulletin was issued and that software problem could be identified and solved. After 2 years of arguing with them that my car was slamming on the brakes due to a collision sensor malfunction - we finally had it resolved Thanks to the LEDUC NISSAN/infiniti DEALERSHIP. Zero help from the South Edmonton dealership. We also contacted Infiniti Canada AND Nissan Canada - and they couldn’t help either! Huge thanks to the people at the Leduc dealership. The guy worked to help us until he found an answer - and we were not even his clients! SMALL TOWN dealerships actually CARE. The big city dealerships could care less.

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I bought what I thought were new winters in 2021 from - Eggs

I bought what I thought were new winters in 2021 from this dealership. Turns out they were manufactured in 2018. I had numerous issues with my 2022 QX55. Had it in to there numerous times and they co fix it. Finally took it to another Infinite dealership and they were able to fix it. Definitely stay away

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I bought an Infiniti qx 70 last august I dealt with a... - edm_boys

I bought an Infiniti qx 70 last august I dealt with a business manager named Courtney. When she couldn’t up sell on me on useless extras for the car that’s when she turned ignorant because she didn’t make her commission. She never answered my calls or responded to my multiple messages I left on her voicemail these people cared less about me because I payed cash so there weren’t making any extra money on top of the vehicle sale. I was very disappointed with how they treated me especially for a so called high end dealership and will never shop go auto again I don’t know if these people were racist against me but it sure showed by how they treated me.

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