4 Alberta INFINITI Dealers

We have always found them to be very accommodating with - Razmataz

We have always found them to be very accommodating with appointment time changes, knowledgeable , polite and genuinely seem to care. The sales team is approachable if you want more information about the upcoming purchase, but like always you need to do your own research about what you are buying.

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Rodney was the salesman that we purchased the vehicle - cbratke

Rodney was the salesman that we purchased the vehicle through was good to deal with. When we moved on to the finance dept it was a bit of another story. He started to try to sell us the 3 m coating ,undercoating and glass protection. We said no at which time he started to discount things , we kept saying no but he did not seem to like the answer. Finally he said ok and said he would email the invoice which did not happen. When we went to pick the car up he then started to sell the extended warranty. We said we did not want this. Again he did not like the no answer. Then he picked up the glass protection and I told him we did not want any of the extras. He then started doing the invoice. The next thing he said was the dealership policy that we had to have a new plate. My wife having worked at a registry office said that when she was there we had 14 days to transfer the registration. He told us that the government had changed that and we had to have a new plate. So he sent Rodney to get the new plate. Which cost us $80 for a new plate instead of a transfer fee. He came back put the new plate on and went over the car with us. When we got home we had to go to AMA and get my wifes name on the registration So we asked them if this rule had changed, and she informed us that it had not we could have put our old plate on and left To pick the car up took over 3 hours which was not a great experience.

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I bought what I thought were new winters in 2021 from - Eggs

I bought what I thought were new winters in 2021 from this dealership. Turns out they were manufactured in 2018. I had numerous issues with my 2022 QX55. Had it in to there numerous times and they co fix it. Finally took it to another Infinite dealership and they were able to fix it. Definitely stay away

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I bought an Infiniti qx 70 last august I dealt with a... - edm_boys

I bought an Infiniti qx 70 last august I dealt with a business manager named Courtney. When she couldn’t up sell on me on useless extras for the car that’s when she turned ignorant because she didn’t make her commission. She never answered my calls or responded to my multiple messages I left on her voicemail these people cared less about me because I payed cash so there weren’t making any extra money on top of the vehicle sale. I was very disappointed with how they treated me especially for a so called high end dealership and will never shop go auto again I don’t know if these people were racist against me but it sure showed by how they treated me.

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