4 Alberta Audi Dealers

I truly had a horrible experience with royal oak audi. - Brax

I truly had a horrible experience with royal oak audi. I went to look at a used lexus and was helped out by Curtis a used car salesman at the branch. I took the car for a test drive and made an appointment the following day to finalize a deal on the vehicle and made it clear I was going to purchase the car. I was contacted an hour before my appointment on the following day and told that the vehicle had been sold. Very disappointing when the staff gets your hopes up and sells the vehicle before you even have a chance to make a deal. I wouldn't recommend this branch to future clients, they are dishonest and don't keep there word, and will push customers aside to make a quick sale.

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I brought my Audi into service without an appointment, as - Trudy

I brought my Audi into service without an appointment, as I had a warning light pop up on the road from Calgary. NORM was very welcoming, accommodating and said they were pretty plugged but if I wanted to leave my car I could. I did and took an Uber home. Within 3 hours he called, said the mechanic had taken a look at it and the intake manifold needed to be replaced. They went ahead with it as well as new gaskets and seals and was mind-blown that Warranty covered it! I picked it up and again, I can't say enough about Norm's delivery and professionalism, as a service person. I highly recommend if you need to take your Audi into Southgate, you try to get to Norm. He made the experience flawless and a joy to work with!

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I have been working with Aldin Mujic at Audi Edmonton - KVSL

I have been working with Aldin Mujic at Audi Edmonton North. I have never before received such good service! I appreciate that he kept me up to date throughout this process, without ever being pushy!! If you are looking for an Audi - please talk to Aldin. He is wonderful!

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The service department has been very disappointing. - miker77

The service department has been very disappointing. I purchased a brand new 2016 Audi TT from Glenmore Audi and my extended warranty expired in October 2023. Since then I have spent about $5,000 on repairs on the same problem. In December 2023 they replaced the fuel pump and charged me about $3,700. Two weeks later exactly the same problem happened. They again replaced the fuel pump and charged me about $1,200. When I suggested it was exactly the same problem, with exactly the same indications I got a song and dance about how it was reasonable that they had to fix the exact same problem twice within a month, that I should pay in full for both services, and that I had to get my car towed twice within one month with all of the other attendant costs and time away from work. Then, to add insult to injury, they told me that I could trade in the vehicle that I had paid about $80,000 for 7 years ago for $15,000. I would not recommend buying an Audi and I would try to get a second opinion with respect to any repairs that need to be done.

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