Zender Ford - Service Centre

I phoned in to the dealership got the Apt and in a week l got the new spring for the truck replaced. got the new spring for the truck replaced. More

Service coordinator was amazing! Kept me very informed. Shop rate is exorbitant unfortunately and there was an issue taking off spark plugs which may have been out of the technicians Kept me very informed. Shop rate is exorbitant unfortunately and there was an issue taking off spark plugs which may have been out of the technicians control, but I’m satisfied with how it panned out. More

A routine oil change was handled quickly at the drive thru, helpful and pleasant staff thru, helpful and pleasant staff More

Worst Ford dealer I've ever been to. Damaged after-market tie rods, that had been on the truck for about 3 months, and had less than 17-18,000 kilometers on them, during an oil change. T Damaged after-market tie rods, that had been on the truck for about 3 months, and had less than 17-18,000 kilometers on them, during an oil change. They overgreased the boots causing them to split. They then blamed the manufacturer of the tie rods, and expected them to cover the costs of replacing them, and blamed them for making inferior tie rods. They refused to cover the installation costs of new boots after the manufacturer agreed to send me new ones. Pretty despicable customer service to refuse to accept responsibility for something simple that could have been fixed easily. Two different managers played the blame game and told me to have the manufacturer of the tie rods install the new boots themselves - given their in Arizona that's not gonna happen. More

Went above and beyond! Friendly, reliable, and helpful!!! Was very thankful could fit me in on short notice Friendly, reliable, and helpful!!! Was very thankful could fit me in on short notice More

It was may first time using there service department ( fast lube), I found them to be friendly (as well as the parts department) and got me through with the oil change and cabin filter faster then what th fast lube), I found them to be friendly (as well as the parts department) and got me through with the oil change and cabin filter faster then what they said. Plus I asked a few questions and found them to be very informative and helpful. More

New to the city and my first visit. Was happy with with the service and will definitely go back. Was happy with with the service and will definitely go back. More

Friendly, prompt service. Mechanic that worked on my vehicle did an excellent job. Nice people. Mechanic that worked on my vehicle did an excellent job. Nice people. More

Friendly staff who provided efficient service completing the vehicle repairs as scheduled. Great workmanship. Thank you. the vehicle repairs as scheduled. Great workmanship. Thank you. More

Staff were friendly, respectful when arriving with vehicle for oil change. Told me how long I would need to wait. The lounge is comfortable to wait in. Excellent explanation of issues at end of servi vehicle for oil change. Told me how long I would need to wait. The lounge is comfortable to wait in. Excellent explanation of issues at end of service. Very pleased with the visit More