Zender Ford - Service Centre

Easy appointment booking, quick service, great customer service. First time dealing with Zender as we usually go into the city where we bought the vehicles, but we will definately be coming back! service. First time dealing with Zender as we usually go into the city where we bought the vehicles, but we will definately be coming back! More

Fast friendly service with a knowledgeable staff. Good location for people coming from out of town. Good location for people coming from out of town. More

My vehicle was checked quickly. The service was fast and efficient. I got a great explanation of what was done and what might to be done in the future. The service was fast and efficient. I got a great explanation of what was done and what might to be done in the future. More

Zender Ford service staff were friendly, courteous and went above and beyond for routine warranty followup. We would highly recommend their services. went above and beyond for routine warranty followup. We would highly recommend their services. More

Have had my pickup serviced there several times while passing through. Always in/out quickly, staff are friendly and professional, work done right! And love the Mustang Cafe upstairs. passing through. Always in/out quickly, staff are friendly and professional, work done right! And love the Mustang Cafe upstairs. More

I phoned in to the dealership got the Apt and in a week l got the new spring for the truck replaced. got the new spring for the truck replaced. More

Service coordinator was amazing! Kept me very informed. Shop rate is exorbitant unfortunately and there was an issue taking off spark plugs which may have been out of the technicians Kept me very informed. Shop rate is exorbitant unfortunately and there was an issue taking off spark plugs which may have been out of the technicians control, but I’m satisfied with how it panned out. More

A routine oil change was handled quickly at the drive thru, helpful and pleasant staff thru, helpful and pleasant staff More

Worst Ford dealer I've ever been to. Damaged after-market tie rods, that had been on the truck for about 3 months, and had less than 17-18,000 kilometers on them, during an oil change. T Damaged after-market tie rods, that had been on the truck for about 3 months, and had less than 17-18,000 kilometers on them, during an oil change. They overgreased the boots causing them to split. They then blamed the manufacturer of the tie rods, and expected them to cover the costs of replacing them, and blamed them for making inferior tie rods. They refused to cover the installation costs of new boots after the manufacturer agreed to send me new ones. Pretty despicable customer service to refuse to accept responsibility for something simple that could have been fixed easily. Two different managers played the blame game and told me to have the manufacturer of the tie rods install the new boots themselves - given their in Arizona that's not gonna happen. More

Went above and beyond! Friendly, reliable, and helpful!!! Was very thankful could fit me in on short notice Friendly, reliable, and helpful!!! Was very thankful could fit me in on short notice More