184 Reviews of Zender Ford - Service Centre
Great service, problems were explained very well on what repairs were required. Service writer was informative. repairs were required. Service writer was informative. More
Performed repairs fast. Good communication method with text messaging. Advisor was prompt and friendly. Good job Good communication method with text messaging. Advisor was prompt and friendly. Good job More
Stopped because I needed air in my my back tired on passenger side. They said drive in and they would take care of it. I told the guy that this has happened before. The guy then said maybe I have a slo passenger side. They said drive in and they would take care of it. I told the guy that this has happened before. The guy then said maybe I have a slow leak and that they could check that for me. They did and I had a slow leak. I asked if they could patch it. They said yes and that they could do it now. It would take about a half hour or so. Sat in the lounge and had a lovely hazelnut coffee. Paige (a very nice lady) came by and told me that I had 2 screws in my tire and that they were very close together so they could do one patch. She also showed me some stuff about my Ford pass. I came back later and had that wheel retorqued since I had to Edmonton and back. Staff were friendly, helpful and respectful!!!! Would recommend this dealership for service!!!! Thanks everybody!!!!! More
We had two vehicles serviced between June 24 and July 03, 2024. In both service times the Zender Service team pointed out future concerns and ones that required immediate attention (our safety was forefront 2024. In both service times the Zender Service team pointed out future concerns and ones that required immediate attention (our safety was forefront in their diagnosis). It is a pleasure to drive a safe vehicle. We even had a little glitch in the process that was handled with professionalism and with customer satisfaction at the top of the list. Thank you, Paige, Alex, Rob, Paul and Rick. We have enjoyed this level of service for about 7 years when Zender Ford Service department fixed a problem that another Ford dealership could not. More
Top notch service! Excellent staff Very nice building They take care of you there They know your name Excellent staff Very nice building They take care of you there They know your name More
Found the oil changes expensive. Otherwise service good so far. My daughter had big trouble with her Bronco. Saskatoon dealer, didn’t help the problem. But Spruce Grove fixed it Otherwise service good so far. My daughter had big trouble with her Bronco. Saskatoon dealer, didn’t help the problem. But Spruce Grove fixed it. Found out the problem right away. More
No complaints. Service was good. It’s nice to drop your vehicle off and get a ride home and back when done. I wasn’t happy when I tried calling service to see how Service was good. It’s nice to drop your vehicle off and get a ride home and back when done. I wasn’t happy when I tried calling service to see how my vehicle was doing and got no answer but later found out my call was going to someone’s desk who was not in. It was corrected so I grateful it was resolved. Sometimes things crop up and it takes a minute but it happens to everyone. All in all everyone there knows what customer service means and demonstrates it. More
Dealer provides good service. Service employees are friendly and helpful. Today there was a bit of a confusion but it was handled in a professional manner Service employees are friendly and helpful. Today there was a bit of a confusion but it was handled in a professional manner More
I bought my truck from Zender Ford back in 2014. The folks at Zender have always given me exceptional service. It’s quick, efficient, and cost effective. I would not trust my vehicle to anyone else. The folks at Zender have always given me exceptional service. It’s quick, efficient, and cost effective. I would not trust my vehicle to anyone else. Thank you Zender Ford Team More