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Zender Ford - Service Centre

Spruce Grove, AB

4.7
184 Reviews

184 Reviews of Zender Ford - Service Centre

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February 26, 2016

New motor ordered Dec 23/15 Called about ordering a new Motor for 350 Ford Welding truck Talked to Mark Yes talk to Parts and get it ordered. About 10 days. Motor is More

by unhappy truck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Terry Donahue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Zender, Shayne Zender, Rick McKague
Mar 02, 2016 -

Zender Ford responded

Thank you Trevor & Mel for the feedback. Terry Donahue, Service Manager, gave you a call on Monday and we've also talked to our Parts department to make sure this is a priority. We're trying our best to get these parts here as fast as we can.

February 04, 2016

Excellent respectful customer service The assistant service manager ( Lorraine) dealt with my vehicle problem personally and negotiated with Ford head office on my behalf resulting in a su More

by GSescape09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorraine MacDonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Davey
Feb 12, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience! We're pleased to hear that we were about to help you out the best we can and we definitely look forward to seeing you again in the future! Stop by anytime!

May 06, 2015

service report Excellent service; friendly and helpful service writers; thorough service job; my vehicle has 251,000 kms on it, and is still in very good shape, due More

by uncle dudley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carrie, Rob (service dept.)
May 07, 2015 -

Zender Ford responded

Thank you for taking the time to let us know about your service experience with us! We're very pleased to hear that you received the service you deserve! See you next time!

January 05, 2015

Amazing Experience Thank you Ryan Chad, Brandon, and Olena. You've all been with me every step of the way. Not only did I have an excellent buying experience when I boug More

by Tony the Ford Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zender, Chad Zender, Shayne Zender, Brandon Horth, Ryan Banks, Orlena Mollins
Jan 05, 2015 -

Zender Ford responded

Thank you so much for taking the time to let us know about your experience! We're glad that you got the vehicle and service that you were looking for! We always try our best to make sure that the customer is happy!

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