Zender Ford - Service Centre

The service advisor and manager were amazing to deal with and very helpful, took care of all my needs. and very helpful, took care of all my needs. More

Friendly knowledgeable staff. Very helpful and easy to talk to. Work was performed well and on time Very helpful and easy to talk to. Work was performed well and on time More

Appreciated the quick service! Very knowledgeable staff. Would recommend to friends and family. Will be back for sure! Very knowledgeable staff. Would recommend to friends and family. Will be back for sure! More

Took the time. e to go through and make sure my car was in good condition before selling it to my neice. Thanks e to go through and make sure my car was in good condition before selling it to my neice. Thanks More

I get my service done here regularly, maintenance package with this truck and the last. This visit the shop was being renovated, so the oils change was done in a mechanics bay. This visit my oils change to with this truck and the last. This visit the shop was being renovated, so the oils change was done in a mechanics bay. This visit my oils change took approximately 2 hrs. A lot longer than expected. The service rep at the desk was very pleasant, More

Excellent service friendly service people very helpful. I’m very Satisfies with the work they do. thank you for your service, I’m very Satisfies with the work they do. thank you for your service, More

Booked our vehicle for a service, parts needed to be ordered. No problem. Booked in again for the part replacement and a couple items on the quiklane side. Mentioned numerous times that the vehicle need ordered. No problem. Booked in again for the part replacement and a couple items on the quiklane side. Mentioned numerous times that the vehicle needed to be completed by a certain time due to the fact that we drive our children to and from school. After numerous attempts to contact service to find out the status of our repair I finally got through to someone (who wasn’t my original service counter provider)….. all to tell me the work wasn’t completed. Honestly I understand that things can take longer than originally stated but communication is key. Let the customer know that it is taking longer than anticipated, but within a time frame that I can figure out alternate school pick up. Instead of an apology the only thing I received was the revaluation service department blaming quiklane. Meanwhile I received a text hours earlier from quiklane stating that our truck keys were handed over to service hours before. We’ve taken our vehicle to Zender Ford many times, and keep trying to support local… instances like this are incredibly disheartening. More

Good service, easy to deal with and made proper and reasonable recommendations. I will return for more work. reasonable recommendations. I will return for more work. More

Work was done quickly and right . Shuttle drivers were amazing . Will be back for more work. Shuttle drivers were amazing . Will be back for more work. More

Found wait time excessive. Communication wasn’t clear letting me know how long an oil change would take. I think having a fast lane is a good idea. The last fellow I spoke to w Communication wasn’t clear letting me know how long an oil change would take. I think having a fast lane is a good idea. The last fellow I spoke to was polite, clear and informative. More