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Zender Ford
Spruce Grove, AB
775 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 775 reviews
September 14, 2014
Excellent Service!! Thank You Diane C. You made me feel comfortable and at ease about my decision in purchasing my 2014 Ford Edge. You did whatever you could to answer a Thank You Diane C. You made me feel comfortable and at ease about my decision in purchasing my 2014 Ford Edge. You did whatever you could to answer and question or concerns I had. Very knowledgeable,friendly and went the extra mile to make me happy. I would recommend Diane to any of my friend. More
by Monnie69
Employees Worked With
September 12, 2014
2014 Ford Escape Titanium Thank you Ryan S. You made my experience of buying a new car comfortable. Ryan was very knowledgeable, friendly, very professional, through my p Thank you Ryan S. You made my experience of buying a new car comfortable. Ryan was very knowledgeable, friendly, very professional, through my purchase. If he didn't know something, he went and got answers and if he be, he would text them to me later. I would recommend Ryan to all my friends and family without hesitation. More
by donelg
September 10, 2014
Excellent Service! Diane is amazing!! It can be very nerve wrecking buying a new car and she made sure I was at ease and comfortable throughout the entire process. She Diane is amazing!! It can be very nerve wrecking buying a new car and she made sure I was at ease and comfortable throughout the entire process. She was there to answer all of my questions (and believe me, there was a lot!) and even took the time to send me pictures of various options and cars that I had asked about. She is professional yet real and you don't feel like you're talking to a "car sales person"; you feel like you're talking to a friend. She truly has your best interest at heart. I highly recommend her for your vehicle purchase! Thanks Diane!! More
by Celeste P
Employees Worked With
September 08, 2014
Excellent customer service! Diane was extremely helpful in my decision process. She went out of her way to make me feel comfortable and eased the stress involved in the whole pr Diane was extremely helpful in my decision process. She went out of her way to make me feel comfortable and eased the stress involved in the whole process. She went above and beyond to answer all questions and provided excellent clarification on all areas of the purchasing process. I will definitely return to Zender for Diane's assistance in the future! thank you! More
by jamiedavediuk
Employees Worked With
September 05, 2014
Zender Ford is Excellent to deal with I found that the Sales, Management & Finance were excellent to deal with, they were very professional, helped with all the needs of picking out a new I found that the Sales, Management & Finance were excellent to deal with, they were very professional, helped with all the needs of picking out a new vehicle, any questions I had were answered, there was check up's to see how my vehicle was operating & if there was any concerns or questions. The staff at Zender Ford welcomes you in, there's no hassles or gimmick's, they are always willing to help out with your vehicle needs in any way possible, the sales, management & finance is top notch & I would recommend going to Zender Ford in Spruce Grove for your next vehicle purchase. Diane Carlyon in Sales, Brandon Horth & Melanie Shatford in Management & Sandra Dennington in Finance is outstanding & will go above & beyond to help you out with your next vehicles needs. Thanks Zender Ford Sales, Management & Finance for all your great work & hospitality while making my vehicle purchase with you. More
by Casey Vankosky
Employees Worked With
Other Employees :
Sandra Dennington, Brandon Horth, Melanie Blank-Shatford
