Zender Ford

Best sales person ever Don't know where to start. Diane is simply a pleasure to deal with. Helpful, courteous, Kind, friendly, no pressure. She really works for her clients Don't know where to start. Diane is simply a pleasure to deal with. Helpful, courteous, Kind, friendly, no pressure. She really works for her clients to get the best deal and truly shows interest in them. A few minutes with Diane and you feel like family. And it doesn't end when the deal is done. She takes time after to make sure your comfortable with your new vehicle, Zenders service bays and other amenities offered by the dealership. I wouldn't hesitate to buy a new vehicle from Diane and Zender Ford again. Thanks Diane More

Purchased F-150 XTR Made a quick stop in Zender at almost closing time and was met by Diane who made us feel there was not time pressure. Diane was very professional and Made a quick stop in Zender at almost closing time and was met by Diane who made us feel there was not time pressure. Diane was very professional and listened to what we were looking for, and found the perfect vehicle. Her service is honest and straight forward, a real pleasure to do business with. More

Fantastic, professional and thorough service! Best experience overall purchasing a vehicle. Would use them again and again and would highly recommend them! What a great Team! Thank you for everyt Best experience overall purchasing a vehicle. Would use them again and again and would highly recommend them! What a great Team! Thank you for everything! More

lyelemik Excellent professional service. I called Diane and within minutes she put me onto the exact truck I was looking for,The right colour the right engine, Excellent professional service. I called Diane and within minutes she put me onto the exact truck I was looking for,The right colour the right engine, the right everything. Next day I drove 200 miles to pick it up and I was impressed with the finance people the facility and just great service. Buying vehicles is not my favorite thing to do but Diane made the experience easy and pleasant. what a great personality. Thanks and I will pass this on. More

Purchased 2014 Ford Fusion with Trade In I went to Zender Ford to trade in my Volkswagen. Eldon Cook was AMAZING! This was the best purchasing experience I've had to date. I sent in an o I went to Zender Ford to trade in my Volkswagen. Eldon Cook was AMAZING! This was the best purchasing experience I've had to date. I sent in an online inquiry regarding my trade vehicle and received a call from Eldon and we booked an appointment. He was very friendly, informative, and I could tell he took great care to ensure that I was testing each vehicle to make sure I was making the right choice. I got an amazing (like, a START THE CAR, amazing) deal on a 2014 Ford Fusion SE. They gave me a great deal on the trade I so there was no back and forth on the purchase price. They came right out of the gate with a fair deal. I'm over the moon happy with the quality of service I received from this dealership, AND the quality of vehicle I got to drive home. My past vehicles have been imports and I've always found customer service to be poor and I often left those dealerships feeling unhappy (VW and Mazda). This is the first time I've felt very confident in my purchase based on the reception I received at Zender. I would recommend Eldon and Zender to anyone that's looking to update their ride. The finance team was excellent. They made sure that I understood what I was getting for my money (and believe me - you get way more for your dollars at Ford!). Five starts for these guys! More

Excellent service We went in to look at vehicles as our lease from another dealership was almost up. Diane found the perfect truck for us, excellent service from all w We went in to look at vehicles as our lease from another dealership was almost up. Diane found the perfect truck for us, excellent service from all we worked with. I would highly recommend them and will be back for future vehicles. More

Amazing Customer Service I recently purchased a 2015 Ford Explorer from Diane. She went above and beyond for us! No matter what time of the day it was she would always answer I recently purchased a 2015 Ford Explorer from Diane. She went above and beyond for us! No matter what time of the day it was she would always answer any questions we had. We couldn't be more happy with our experience at Zender. Never once did I feel pressured to buy the vehicle unlike most sales men I have dealt with in the past. It was a easy stress free purchase. Orlena was a huge help in getting us the finance we needed. It was a comfortable experience that I have never felt at any other dealership. I would highly recommend Zender Ford! Thank you Orlena and Diane!! More

2014 Ford Edge I recently bought a ford edge from Zender! It was great! Went in Saturday morning unsure what I should buy, Diane showed me a few different type of SU I recently bought a ford edge from Zender! It was great! Went in Saturday morning unsure what I should buy, Diane showed me a few different type of SUVs both new and used! Her knowledge of the SUVs was great, which lead me to go with the edge, I recommend buying from Diane Carlyon, Shayne Zender, Orlena Mollins and Sandra Denington. More

Excellent Service We dealt with James Mancini who spent a lot of time with us and provided such excellent service; he is a people person and made us feel very comforta We dealt with James Mancini who spent a lot of time with us and provided such excellent service; he is a people person and made us feel very comfortable as we proceeded to test drive vehicles. He provided all the information that we required before we made our purchase and never tried to force any one vehicle on us. We would definitely deal with this dealership and this salesperson again. More

Ongoing Satisfaction. Recently purchased a vehicle and I am pleasantly surprised. I am used to the typical 'best friend' sales attitude until you make a purchase and then o Recently purchased a vehicle and I am pleasantly surprised. I am used to the typical 'best friend' sales attitude until you make a purchase and then on return visits, the sales staff doesn't even recognize you or they don't have the time of day for you. Ryan Banks and Eric Ruel were the sales/finance team for the purchase and there has been recognition & acknowledgement upon each return visit. I like to be treated like I am a person not just a 'sales target'. WELL DONE! More