Zender Ford

Awesome hard working staff! So much good to say but will sum it up. Are you looking for great service after sales? Are you a Ford fan? Are you looking for a dealer who cares and So much good to say but will sum it up. Are you looking for great service after sales? Are you a Ford fan? Are you looking for a dealer who cares and wants you 100% satisfied? Then this is the place. From the sales department to the finance department to the service department, all levels are courteous, helpful and respectful. Aside from your home the next largest purchase is yiu vehicle and let me tell you this place gets it done. Thankyou Diane, Shayne, Orlena, Vance, Rob and Terry, you have renewed my faith in dealerships and you've made me proud to drive a Ford. More

Who said buying a vehicle can't be fun!! That's exactly what I had was fun, lot's of laughs. I hit it off with Ashton and Ryan in the first five minutes. Then they got down to business answer That's exactly what I had was fun, lot's of laughs. I hit it off with Ashton and Ryan in the first five minutes. Then they got down to business answering my questions and addressing my concerns. It truly was a good experiance doing business at Zender Ford!! I would highly recommend anyone wanting to buy a vehicle to check out the sales staff for a first class experience... P.S. I had a glass of the wine Ashton gave me in my new 250 Ford diesel ( of course I was parked ) Now I'm hooked on Jackson-Triggs Shiras! More

Very friendly and accommodating!! My wife and I went into Zender Ford looking for a Ford Flex. At the time we were looking for our vehicle, we were going through several life changes. My wife and I went into Zender Ford looking for a Ford Flex. At the time we were looking for our vehicle, we were going through several life changes. Our sales consultant Eldon was not pushy at all. He waited until we were ready to buy a vehicle. I was very honest with Eldon and let him know that we were also shopping around at other dealerships but I told him that I preferred to buy locally in Spruce Grove. When I had found a vehicle we wanted at a competing dealer, Zender was able to not only price match, but beat the price! After purchasing the vehicle from Zender, there was a very minor service issue I did not notice when test driving the vehicle. Eldon arrainged for the service department to call me and service appointment was set up for two days later. All service was covered under warrenty. The only minor complaint I have was I had leather seats installed in the vehicle we purchased. An after market company in Edmonton were installing the seats for Zender. The company installing the leather seats took a week longer than than they had stated they would. That being said, Zender accomodated us by providing a loaner vehicle until our vehicle was ready. Great work done by everyone at Zender.....especially Eldon!! More

I got what I wanted Fast ,efficient, friendly, dealership that went the extra mile to ensure we got everything we needed. Even a bottle of wine !!!!!! Thank you so much f Fast ,efficient, friendly, dealership that went the extra mile to ensure we got everything we needed. Even a bottle of wine !!!!!! Thank you so much for getting us what we wanted so fast More

Great place to buy a vehicle-people make the difference I was looking for a Ford Lincoln dealer, Christian was helpful in giving me directions to one but then asked if I wanted to try out an Expedition they I was looking for a Ford Lincoln dealer, Christian was helpful in giving me directions to one but then asked if I wanted to try out an Expedition they just got in. We went for a drive and his friendly personality made me feel very comfortable. We were trading my mom's car off on it and "Mama" was impressed with how nice he treated her. Very knowledgeable on vehicle, any questions he could not answer he found out for me. Everything happened very quickly from pricing negotiations to finance. Sandra and Orlena very nice people to work with. Needless to say did not make it to a Lincoln dealer but Mama and I are now proud owners of a Ford Expedition. Thanks to everyone for a great experience. More

A great buying experience with people who want to help I worked with Ashton Choufi on finding a new truck. He was very considerate and never pushed me out of my comfort zone when choosing a vehicle. The st I worked with Ashton Choufi on finding a new truck. He was very considerate and never pushed me out of my comfort zone when choosing a vehicle. The staff was very low pressure which greatly improved the whole buying experience. Would definitely recommend this dealership. More

Great atmosphere - happy staff Ashton Choufi, our sales consultant, was more than happy to answer all the questions we had. He spent time patiently explaining all the new technolog Ashton Choufi, our sales consultant, was more than happy to answer all the questions we had. He spent time patiently explaining all the new technology to us. Shayne Zender's was, as usual, more than happy to help me adjust to all those new gadgets. We are repeat Zender Ford customers for that reason. They willingly spend the effort to ensure you feel successful with your purchase. More

Wow This was a fantastic experience! I came into Zender Ford with a major chip on my shoulder. I was in need of a car to replace one that was written off and every salesman I had talked t I came into Zender Ford with a major chip on my shoulder. I was in need of a car to replace one that was written off and every salesman I had talked to at other dealers was either dishonest or Shady. I was greeted by a friendly hostess, Anna Skagen who actually listened to my concerns and directed me to Christian Davey. I was instantly put at ease by his manner and no nonsense style. We had a terrific buying experience as a family and left with a new outlook on car sales as well as a great vehicle ;a 2012 Ford Fusion; to keep my family safe. Vance Yue in finance was also easy to talk to and friendly making the entire experience the best purchase I have ever been involved with. Thank you all very much. More

Helpful, friendly staff Knowledgeable, friendly staff that puts the customer's needs first. We purchased a pre-owned Ford Edge and the price was very reasonable. The whole Knowledgeable, friendly staff that puts the customer's needs first. We purchased a pre-owned Ford Edge and the price was very reasonable. The whole sale went very smoothly and I am very happy with my new vehicle! More

2014 Ford Edge Process was smooth, happy with the vehicle. Both finance and sales provided information quick. Price was very competitive and response time was the be Process was smooth, happy with the vehicle. Both finance and sales provided information quick. Price was very competitive and response time was the best I dealt with. Thank you. More