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Zender Ford

Spruce Grove, AB

4.8
776 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard. We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage. "I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford. Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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99 Golden Spike Rd

Spruce Grove, AB

T7X 2Y3

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Showing 776 reviews

August 27, 2015

Fantasic sales experience with Diana Carlyon First off I want to say that Diana made my purchasing of a vehicle a easy and seamless experience. She asked what I was in the market for, price I w More

by ttaranoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 27, 2015 -

Zender Ford responded

Thank you for taking the time to write this review! We're so glad that Diane helped your every need and made you fell comfortable with your purchase! We definitely look forward to seeing you in the future! Stop by anytime!

August 24, 2015

Good Brand, Poor dealer I must say at the time of purchase, very helpful.. Then we got into finance, Vance was very adamant that I had to have the insurance on the new vehicl More

by not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashton Choufi
Aug 26, 2015 -

Zender Ford responded

We are very concerned about how you feel! Insurances, whether they are life or disability insurance or extended warranty are optional when you purchase a vehicle. This is explained and written in the contract. Our finance manager did offer to cancel the insurance you purchased, however you had already done that. We are a full disclosure dealership. The service issue with your previous vehicle, which was 3 1/2 years ago, indicated that further diagnosis was required. Our records do not indicate that any further work was done to that vehicle. In regards to your corrosion perforation warranty, it is 5 years, unlimited distance. Reviews, such as this one, we do take very seriously. I am sorry you feel this way, when talking to your sales person who said you left happy with your purchase, I am not sure what we can do to repair the situation. Feel free to contact me. Melanie Blank-Shatford New Vehicle Sales Manager

August 24, 2015

Used Vehicle purchase made easy!! We recently bought a used vehicle from Zender Ford. We had been looking at other dealerships in the area. We stopped over at Ford and spoke with As More

by truckguy2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton Choufi
Aug 24, 2015 -

Zender Ford responded

Thank you for the recommendation! We appreciate you taking the time to let us know about your experience and we're very happy that you got the best of service and the buying experience was very easy and enjoyable! We look forward to seeing you in the future! Stop by anytime!

August 21, 2015

Loved every part of my experience! Blown away!! 😃 I wasn't expecting to purchase my 2014 Ford Edge Limited a few days ago. I took her for a test drive with Abhi and quickly fell in love! I found the More

by MelGT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abhi Bose
Aug 21, 2015 -

Zender Ford responded

Thank you for the recommendation and for taking the time to let us know about your experience! We're so happy to hear that the service you got was the best you have received and that the buying experience was less painful and accommodating! We look forward to seeing you in the future!

August 19, 2015

Great customer service for sales Salesperson was excellent. Only negative was that it took almost 2 weeks to pay out my old loan and I had to pay a few dollars in the interest that ac More

by Pam450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melanie Blank-Shatford, Orlena Mollins, Christian Davey
Aug 20, 2015 -

Zender Ford responded

Thank you for the recommendation! We're pleased to hear that you're a happy customer who got the best of service! We look forward to seeing you in the future!

August 13, 2015

Very Good We had a hard negotiation but in the end we compromised and so did Melanie She was also pleasant to work with. Ashton good guy and knows the product More

by Checker 5104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Blank-Shatford, Ryan Banks, Orlena Mollins, Ashton Choufi
Aug 13, 2015 -

Zender Ford responded

Thank you for taking the time let us know about your experience! We're happy to hear that even after your bad experience, you still came back and gave it another try and got the best of service! We hope you enjoy your new vehicle! Stop by anytime!

August 08, 2015

Good expereince in car purchase. Christian spotted us the moment we walked into your dealership. He showed us what we wanted to see. We took it for a test drive and fell in love with More

by Piano lady
Price
Recommend Dealer
Yes
Aug 10, 2015 -

Zender Ford responded

Thank you for the recommendation! We really appreciate hearing about your experience and happy that you got the best of service! We're looking forward to seeing you in the future, stop by anytime!

August 02, 2015

Zender Ford excellent service is back! With the new show room and service centre Zendar has returned to being a premier dealership to shop at. Ashton Choufi looked after all my needs and fo More

by FordFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Banks, Ashton Choufi
Aug 04, 2015 -

Zender Ford responded

Thank you for the recommendation! We really appreciate you taking the time to let us know about your experience and we're pleased to hear that you got the best of service! Looking forward to seeing you in the future!

July 31, 2015

First time car buyer! This was my first time financing a vehicle and Ashton really made me feel comfortable and sure of the decision I was making. On top of that, Ashton ma More

by Kleepark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ashton Choufi
Jul 31, 2015 -

Zender Ford responded

Thank you for the recommendation! We're very pleased to hear that you got the best of service and the vehicle you want! Enjoy! Look forward to seeing you in the future!

July 26, 2015

Great First experience!! When we decided we wanted to buy a new car we went into Zender Ford. We are so happy Diane was the sales repesentitive that helped us in the process! More

by jelayne christensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 27, 2015 -

Zender Ford responded

Thank you for taking the time to let us know about your experience! We're pleased to hear that you got the vehicle you wanted without being pushed into buying something different! Enjoy your new Edge! Looking forward to seeing you in the future!

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