
Zender Ford
Spruce Grove, AB
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Fantasic sales experience with Diana Carlyon First off I want to say that Diana made my purchasing of a vehicle a easy and seamless experience. She asked what I was in the market for, price I w First off I want to say that Diana made my purchasing of a vehicle a easy and seamless experience. She asked what I was in the market for, price I was comfortable with and never pushed me to areas I wasn't comfortable with. I would recommend using Diane for all your purchasing needs at Zender Ford, and I will be back to deal with her next time. More
Good Brand, Poor dealer I must say at the time of purchase, very helpful.. Then we got into finance, Vance was very adamant that I had to have the insurance on the new vehicl I must say at the time of purchase, very helpful.. Then we got into finance, Vance was very adamant that I had to have the insurance on the new vehicle I bought. I had very little sleep so I was compelled to believe him. Upon a call to Ford credit, it seems this is an add-on, an extra. more than 10 % of the value of the car extra. I canceled this as soon as I realized I had been bamboozled . Sales was fine, I knew what I wanted to made his job very easy. I had had poor experience with them in the past. ie needing a new engine, instead of actually fixing the cracked exhaust manifold. I can see how the 10,000.00 fix the recommended was better than the 800.00 fix it needed. I was told by the mechanic there that when the rpm dropped the oil pressure went down, and this was detrimental to the engine. My wording, doubt he'd know what the word means. I have even had great response from the "new" repair shop, I waited for 45 mins to talk to someone about paint corrosion that I still never got a response from. I figured if you don't want my business in 45 mins why bother. I will recommend all fellow Steel Workers and Everyone I know to avoid this dealer like the Plague. I will look for service in the city, Should have followed my gut, but thought shopping local meant something, I guess it does, better to get screwed at home than in the big city. More
Used Vehicle purchase made easy!! We recently bought a used vehicle from Zender Ford. We had been looking at other dealerships in the area. We stopped over at Ford and spoke with As We recently bought a used vehicle from Zender Ford. We had been looking at other dealerships in the area. We stopped over at Ford and spoke with Ashton he showed us a truck. He was very easy to deal with and took the time to listen to what we wanted not like other salespeople at other dealerships where the try to sell you something else. He simply made the vehicle purchasing process very easy and enjoyable. More
Loved every part of my experience! Blown away!! 😃 I wasn't expecting to purchase my 2014 Ford Edge Limited a few days ago. I took her for a test drive with Abhi and quickly fell in love! I found the I wasn't expecting to purchase my 2014 Ford Edge Limited a few days ago. I took her for a test drive with Abhi and quickly fell in love! I found the price was cheaper than everywhere else I had looked and everyone I dealt with were more than helpful and accommodating! I'm so impressed with the customer service and family feel that I experienced; had lots of laughs, my little boy got spoiled with hot chocolate and little gifts! Vance made the financing way less painful than expected and explained everything step by step for me. Nothing was blindsiding which was very refreshing !! I'm over the moon about my *New Wheels !!!! And I want to send out a Huuge Thank You to everyone at Zender ! ???? More
Great customer service for sales Salesperson was excellent. Only negative was that it took almost 2 weeks to pay out my old loan and I had to pay a few dollars in the interest that ac Salesperson was excellent. Only negative was that it took almost 2 weeks to pay out my old loan and I had to pay a few dollars in the interest that accrued since payout amount was only good for 10 days. Other than that, excellent experience. More
Very Good We had a hard negotiation but in the end we compromised and so did Melanie She was also pleasant to work with. Ashton good guy and knows the product We had a hard negotiation but in the end we compromised and so did Melanie She was also pleasant to work with. Ashton good guy and knows the product very very well. He also told us that we need assistance with some of the toys in this vehicle not to hesitate to call him. Due to our age we might just have to do that. That was good to hear from Ashton. Ryan Banks went out of his way to greet us each time we came in and there were several times. Overall the experience was very good. Its not our first purchase at Zender but due to our age it could well the last for us and as I said we are pleased with the way we were treated very very respectful bunch of people. We had a very bad experience with our 1985 MT 5 and Ford did nothing to assist over and above the warranty work. It was terrible experience. Its a wonder we back there but we did... Wilbert & Imelda Krueger 780 963 2650 More
Good expereince in car purchase. Christian spotted us the moment we walked into your dealership. He showed us what we wanted to see. We took it for a test drive and fell in love with Christian spotted us the moment we walked into your dealership. He showed us what we wanted to see. We took it for a test drive and fell in love with it. He was very knowledgeable and explained everything to us. More
Zender Ford excellent service is back! With the new show room and service centre Zendar has returned to being a premier dealership to shop at. Ashton Choufi looked after all my needs and fo With the new show room and service centre Zendar has returned to being a premier dealership to shop at. Ashton Choufi looked after all my needs and found the exact F150 platinum I was looking for at the best price. We were dealing with 5 other dealers and they ere unable to locate the exact vehicle. Ashton found it and had it at Zender in days. The icing on the cake was the price he was able to give us and a few perks he threw in. I would recommend Zender to anyone looking for a vehicle. More
First time car buyer! This was my first time financing a vehicle and Ashton really made me feel comfortable and sure of the decision I was making. On top of that, Ashton ma This was my first time financing a vehicle and Ashton really made me feel comfortable and sure of the decision I was making. On top of that, Ashton made picking up my first brand new car an outstanding and super exciting experience. Thank you Ashton! More
Great First experience!! When we decided we wanted to buy a new car we went into Zender Ford. We are so happy Diane was the sales repesentitive that helped us in the process! When we decided we wanted to buy a new car we went into Zender Ford. We are so happy Diane was the sales repesentitive that helped us in the process! We told her what we were looking for and she took us right to the ford edges. She was so kind and did not push us out of our comfort zone or try to sell us something different! As a first car buyer i would recommend anyone to go see Diane Carlyon. She didn't treat us like strangers she treated us like friends. We are very happy with our new car and we have Diane to thank for the great experience. THANKS Jelayne and Calvin More